well-known brands from FMCG field and tobacco industry in third party auditing. Merchandising project execution in Personal Care Stores channel, monitoring 13+ clients on weekly basis. Data collection from the market field and analysis the sales performance on monthly basis reporting the customer. Established customer loyalty program to build greater customer service experience. 6. Client complaint. 7. Field marketers project training. Achievements: Monitoring 16 projects at once in 3 difference selling channels on weekly basis. (PCS, GT, Hyper) Leading team of 9 auditors island-wide in fulfilling muiltiple projects
Communication
Sales & Customer Service
Business Development
無職
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面接の用意ができています
フルタイム / リモートワークに興味あり
6〜10年
National Taiwan University of Science and Technology
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Regional Key Account Manager SaaS & - West India @Work Store Limited
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2023 ~ 現在
Area sales manager & Regional sales manager Key Account Manager
1ヶ月以内
JanuaryPresent Regional Key Account Manager SaaS & - West India Work Store Limited * Assuming additional key responsibilities of new categories during the Regional Head's absence, including onboarding new clients, Retention and renewal, overseeing revenue growth and post-sales services for strategic key accounts in West India. * Spearheading new SaaS-based loyalty program for the West region, secured partnerships with major clients adding 5Cr+ annual business potential. * Discuss and plan ideation and conceptualization of program development, including process optimization with the KDMs. * Boosted revenue by strategically promoting Dyson's Capex business and lighting products within key accounts.
Senior CRM project manager @Wunderman Thompson France
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2023 ~ 現在
Digital marketing Project manager
1ヶ月以内
margot mari Senior CRM project manager - Wunderman Thompson Paris, France Currently working as a senior CRM project manager at BETC Fullsix, i am in charge of the deployment of CRM and loyalty program for different brands such as Thierry Mugler, Van Cleef & Arpels or Accor Hotels. Aiming at increasing recruitment, loyalty and engagement towards the brands, I am developing a complete contact strategy and program definition for my clients. My mission as a CRM project manager is to build an omnichannel customer journey and provide an enhanced customer experience through targeted Marketing and CRM softwares. Work Experience
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