蔡聖旻 Sammy Tsai Marketing Supervisor Taichung City, Taiwan 6+ years of experience in marketing in retail industry Specialization in marketing with excellent communication and organization skills. Well versed in event planning , project management , digital marketing and social media working with cross function team. A good team player with d etail-orientated, open-minded and go-the-extra-mile . [email protected] EXPERIENCE Marketing Supervisor LIH PAO OUTLET MALL • AprNow ▸Assist the manager to promote relevant business and projects,and responsible for tracking . ▸ Communication/Work with internal and external partners
NPS score. Provide best Technical Service and be Professional. Cytiva Field Service Engineer Taipei,TW [email protected] 1.Hardware knowledge. 2.Experienced at Device Troubleshooting. 3.Provide customer service, customer training. 4.Customer Complaint Handling. 5.Cross function, achieve team target. 6.Contract sales, handling, maintain. 7.Tools, Spare parts, schedule management. 8.Responsibility, careful, Coordination, Patience. Hobby Music Band, Drum, Cooking. Skill in Cytiva Hardware & System Control AKTA Chromatography, Biacore SPR instrument. Control software operation.
then increased over 15% Existing customers number in 2020 andAnalyzed campaign history and other consumer insight to create appropriate segments for targeting and analysis. Increased 5% of the conversion rate in product launch campaign. Solved and ensured the customers satisfaction by managing membership hotline call and collaborate with cross function department. Global Rank No.1 customer satisfaction score inIntegrate customer data and Implemented more efficient tool (Tableau) for analyzing customer insight. Built customer analyzing report, such as RFM model and key products cross sale dashboard. Implemented LINE OA and integrated with POS through member
Smart 十月四月 2021 | Taipei, Taiwan - Market Analysis: Identified customer needs and trends through thorough market research. - Strategy Development: Crafted targeted marketing strategies including pricing and distribution. - Marketing Execution: Launched products and managed advertising campaigns. - Performance Monitoring: Adjusted strategies based on product performance data. - Cross-Functional Collaboration: Partnered with engineering and business teams to meet customer and revenue goals. 學歷 National Chiao Tung University Department of Industrial Engineering and Management •Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat.
Project Management
Team Management
Workflow Optimization
Employed
・
Open to opportunities
Full-time / Interested in working remotely
4-6 years
National Chiao Tung University
・
Department of Industrial Engineering and Management
Sam Liu I am a senior principal plating process engineer with a 5-year seniority in Bumping line. I have a solid foundation with professional skills, project management, cross-functional communication and logical thinking. Taipei City, Taiwan Work Experience Senior Principal Process Engineer • Amkor Technology Jan,Present Bumping plating process yield improvement, process capability improvement and cost saving. Solving process issues, new tool / chemical / process qualification, AIAG-VDA FMEA and AMAT E3 FDC implementation. Education MasterNational Taiwan University Mechanical Engineering BachelorNational Taiwan University Mechanical Engineering Projects 8-inch and 12-inch process conversion New