Customer Success: Strategic Accounts and Escalations @Zendesk
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2022 ~ 2023
Strategic Customer Success
Within six months
Todd Jacobsen 7 S Pond St, Newbury, MA, [email protected] https://www.linkedin.com/in/tjacobsen/ 20+ year results-driven Customer Success professional with a proven track record of achieving remarkable outcomes through effective leadership, strategic thinking, operational excellence, and a deep commitment to client satisfaction. My area of expertise include: Customer Retention, Risk Management and Growth, Team Leadership and Development, Strategic Account Management, Data-Driven Insights, Client Satisfaction and Advocacy, Technology and Process Optimization, Global Expansion and Revenue Growth Work Experience Director of Strategic Accounts and Escalations
aligners, and other innovative treatments, designed to correct misalignments, crowding, and bite irregularities. He employs cutting-edge techniques and state-of-the-art technology to deliver outstanding results, ensuring his patients achieve the smiles they've always desired. What sets Dr. Moshe Tress apart is his unwavering commitment to patient care. He takes a personalized approach to treatment, taking the time to listen to each patient's concerns and goals. Dr. Tress believes in fostering open communication and building trusting relationships with his patients, ensuring they feel supported and comfortable throughout their orthodontic journey
Photo-Booth Operator @Twin Wolf Entertainment, LLC
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2023 ~ Present
Retail Team Member, Warehouse Associate
Within three months
Maintained a clean, tidy personal workstation & followed ISO9000 QC practices. SeptemberJune 2021 Rideshare Food Courier/Driver DoorDash/GrubHub/Uber • Maintained meticulous expense, mileage, and maintenance logs required for self-preparation of federal taxes and audits. • Adhered to all safety and COVID-19 protocols such as using masks, social distancing, sanitization, and vehicle inspections. • Handled incomplete or incorrectly prepared orders with courtesy and a commitment to both quality assurance and my clients by going the extra mile to make it right. • Worked extra hours and gladly accepted the privilege of del...
. Specializing in the taxation of investment and real estate partnerships, alongside catering to high-net-worth individuals, Shaun honed his expertise in auditing and tax practices. His dedication to the field was underscored by the attainment of his New York State CPA license inWhile at PwC, Shaun's commitment to continuous learning led him to pursue and successfully complete his Masters in Taxation from Baruch College inThis academic achievement further enriched his understanding of tax intricacies and fortified his position as a seasoned tax professional. Entrepreneurial Leap into CPA Practice In 2012, armed with a wealth of
From Passion to Profession: How ACE Personal Trainer Certification Paves the Way ace personal trainer ACE-certified trainers are recognized and respected globally for their commitment to excellence. The certification holds weight in the eyes of clients, employers, and fellow fitness professionals, giving those who hold it a competitive edge in the industry. The Legacy-Building Journey: Building a fitness legacy is not just about individual success; it's about positively impacting the lives of others. ACE-certified trainers are equipped to be leaders in the fitness community, inspiring those around them to pursue a healthier lifestyle
journey through the vivid landscapes of his imagination. Education Rutgers University Visual Arts Moshe Tress's artistic journey found its early foundations within the vibrant educational landscape of prestigious institutions in New Jersey. His pursuit of artistic excellence was nurtured and refined through dedicated academic endeavors and immersive experiences. Tress's educational trajectory is marked by academic achievements that paved the way for his artistic exploration. Graduating summa cum laude in Visual Arts from Rudgers University and later magna cum laude from the Jewish Theological Seminary, he exhibited a profound commitment to sch...
quality. Take care and responsibility to deploy the product to end users. Learning new hacks in the coding and apply on product to improve performance. Taking ownership on the modules and make it happen. Ensure with time lines and releases. Following apps are built @Talview OctoberMay 2021 IOS Developer • GreenBirdIt Services Pvt Ltd Building applications for mobile devices operated with Iphone operating system. Going with product team and building features as per requirement. Ensure with time lines and releases to make sure company on promises and commitments. JanuarySepte...
Swift
SwiftUI
System Design
Employed
Full-time / Interested in working remotely
6-10 years
JNTU Anantapur
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Electronics and Communications Engineering
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