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and professional development. ▪ Collaborated closely with the Product Owner to develop and refine product strategies for Forest and Forest 2, ensuring continuous feature optimization and establishing clear design directions. ▪ Spearheaded the design of Forest 2, from establishing the Design System to crafting foundational functions and enhancing user experience. ▪ Led the primary UX research initiative for the Forest App, encompassing everything from qualitative research and user interviews to the development of both Lo-Fi and Hi-Fi prototypes. ▪ Analyzed user research data to identify and recommend potential iterations, driving product enhancement through informed

Lucas Chang Group Product Manager As a Group Product Manager with 5 years of experience in product management and 7 years in product development, I possess outstanding skills in product planning and execution to address user pain points. I have a strong ability to organize collaborative processes and solve complex problems, from strategizing and roadmapping to driving MVP initiatives, accumulating extensive experience in product development from concept to launch. My Website: https://hylucaschang.wixsite.com/profile Skill Product Planning Strategy and roadmap Business model analysis User research Data insight analysis Product prototyping Product

劃不同數位文件，強調協作和分享協助團隊快速有效溝通。改善內部營運流程，提高合作效率，並解決設計交付的問題。 Professional Skill Design Strategy / Design Thinking User Research / Product Planning UIUX Design / Wireframing / Flow Design Figma / Adobe / Keynote / Xmind Academic & License 世新大學 - 公共暨廣告學系 TOEIC 多益英語測驗 - 金色證書 890 分

Abby Tsao 8-year background in user-center design, covering user research, concept generation and usability testing. 1. Mentor UI/UX designers on the team. 2. Plan and lead user research (surveys, user interviews, workshops, etc.) to observe pain points and gather user requirements. 3. Plan and lead workshops with key stakeholders to gather business requirements. 4. Advocate user experience in internal scrum team to ensure the usability, viability, and feasibility of designs. 5. Develop product wireframe and prototypes, oversee its implementation throughout product life cycle. 6

機會，也期許自己可以更朝向服務產品邁進下一步 。 UIUX整理 https://wodermaya.webblize.com/ 參與開發產品 https://webblize.com 專長與技能 User Research ． Interaction Design ． Branding Design ．Figma Prototype． RWD Web Design 經歷： UIUX Designer webblize由0-1產品設計經驗，從初期的用戶需求彙整，功能開發討論到流程設計到figma Prototype製

to meet the schedule. Project Document : Write and deliver product test plans, reports, user guides to clients and organize dev guides for internal teams. Customer Support : Assist 15-member online/on-site customer support. I was the 2 nd guard for reports. I give users user guides for troubleshooting and log diagnosis to track bugs. Lead users solve problems or dispatch on-site supporters based on analysis. Make sure the response in 2-hour online leading or 4-hour dispatching. User Research : Statistics of the monthly transactions, tracking the contribution of products

from Silicon Valley and Taipei, I have consistently delivered highly intuitive and effective enterprise solutions. In my recent work, I designed a risk-management solution to streamline anti-money laundering process, boosting alert accuracy and efficiency. 💼 Experiences Sr. Product Designer EMQ JunJan 2023 Taipei, Taiwan • Conducted user research to prioritize goals and conceptualize solutions to streamline the complex Suspicious Activity Report (SAR) workflow. • Collaborated extensively with data analysts to uncover data insights, utilizing visualizations to help users make data-informed decisions throughout Anti-Money Laundering (AML) investigations. • Established a comprehensive EMQ web app design