- Jobs
ResumeCreate your job-winning resume using our free resume builder.
PortfolioShowcase your skills and projects with a professional portfolio.ResumeCreate your job-winning resume using our free resume builder.Resume BuilderMake a resume for free.Resume TemplatesAccess our extensive library of professional & ready-to-use templates.Resume ExamplesGet inspired by real resume examples to create your own.Occupation GuideAccess resume writing guides tailored for different professions.Resume HelpGet expert advice on all things resume from our team of recruitment specialists.- ResourcesSuccess StoriesBusiness ExcellenceAbout CakeResumeFeatured Reads
- Hire
- Download our App
CakeResume Talent Search
The Most Lightweight and Effective Recruiting Plan
Search resumes and take the initiative to contact job applicants for higher recruiting efficiency. The Choice of Hundreds of Companies.
- Browse all search results
- Unlimited access to start new conversations
- Resumes accessible for only paid companies
- View users’ email address & phone numbers
Definition of Reputation Credits
Rajin Sharwar
Customer Success Engineer
Bangladesh
I have over 7 years of experience in the web industry. I am an expert WP developer, always striving to learn new things and make something new. I currently work in Pantheon Systems, Inc. where I communicate with customer success, marketing, developer advocacy, and product teams regarding project status and timelines. I am also responsible for managing milestones and drive releases to on-time delivery. I also work on identifying process improvement strategies to expedite the production of customer educational paths and training curricula or improve the quality of materials being delivered. I have good experience in building, managing, and scaling customer education operations for a SaaS company.
Work Experience
Customer Support Representative • Recycle IT.
April 2014 - 2015
At Recycle IT they Provide A Full Suite Of Electronic Waste Recycling Solutions.
Senior WordPress Engineer • Malaga Bins
February 2015 - 2016
Fixed a major security flaw of the company and helped to make all their webpages mobile-friendly, supported the customers via live chat and email.
Senior WordPress Developer • Datawest Group PTY.
April 2016 - 2021
They are an Australian team of Expert Qualified Engineers committed to providing your business a wide range of IT Solutions and the best support.
Customer Success Engineer • Pantheon Systems, Inc.
August 2021 - Present
My work is to ensure an exceptional experience for our customers and partners by understanding their business objectives and helping to drive the adoption of the core functionality. I also try to establish a trusted/strategic advisor relationship with our customers by building a program vision and providing value throughout the customer partnership as they deliver on their program roadmap. I also engage closely with the Program Lead and Executive Sponsor of each customer, as well as other strategic leaders that influence the direction of the account. Our goal is to turn every customer and partner into a Pantheon champion and lifetime Pantheon customer and advocate.
Education
CESC
2008 - 2022
Skills
- PHP
- WordPress
- Drupal
- Customer Support
- Git
- Composer
- Command Line
- tech support
- Debugging
- Error Correction
- JavaScript
- HTML/CSS
Languages
- English - Professional
- Hindi - Professional
- Bangla - Native
Rajin Sharwar
Customer Success Engineer
Bangladesh
I have over 7 years of experience in the web industry. I am an expert WP developer, always striving to learn new things and make something new. I currently work in Pantheon Systems, Inc. where I communicate with customer success, marketing, developer advocacy, and product teams regarding project status and timelines. I am also responsible for managing milestones and drive releases to on-time delivery. I also work on identifying process improvement strategies to expedite the production of customer educational paths and training curricula or improve the quality of materials being delivered. I have good experience in building, managing, and scaling customer education operations for a SaaS company.
Work Experience
Customer Support Representative • Recycle IT.
April 2014 - 2015
At Recycle IT they Provide A Full Suite Of Electronic Waste Recycling Solutions.
Senior WordPress Engineer • Malaga Bins
February 2015 - 2016
Fixed a major security flaw of the company and helped to make all their webpages mobile-friendly, supported the customers via live chat and email.
Senior WordPress Developer • Datawest Group PTY.
April 2016 - 2021
They are an Australian team of Expert Qualified Engineers committed to providing your business a wide range of IT Solutions and the best support.
Customer Success Engineer • Pantheon Systems, Inc.
August 2021 - Present
My work is to ensure an exceptional experience for our customers and partners by understanding their business objectives and helping to drive the adoption of the core functionality. I also try to establish a trusted/strategic advisor relationship with our customers by building a program vision and providing value throughout the customer partnership as they deliver on their program roadmap. I also engage closely with the Program Lead and Executive Sponsor of each customer, as well as other strategic leaders that influence the direction of the account. Our goal is to turn every customer and partner into a Pantheon champion and lifetime Pantheon customer and advocate.
Education
CESC
2008 - 2022
Skills
- PHP
- WordPress
- Drupal
- Customer Support
- Git
- Composer
- Command Line
- tech support
- Debugging
- Error Correction
- JavaScript
- HTML/CSS
Languages
- English - Professional
- Hindi - Professional
- Bangla - Native