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com/in/itsjimmy/ [email protected] Work experience Senior Product Manager [Consumer NB & Gaming ] • ASUSTeK Computer Indonesia JulDec 2023 | Jakarta, Indonesia Key responsibilities & Achievements - #business management #business development #team leading #cross-functional organizing #vendor management Orchestrated cro ss-func tional initiatives across Product Management, Sales, and Marketing departments, strategically developing and executing robust go-to-market strategies amidst a challenging post-pandemic market downturn. Collaborated closely with teams to achieve exceptional outcomes, including exceeding the industry average by 5% , elevating market share to 45% , and surpassing forecast by 12

of University, Bachelor of International Trade Taipei, TW | 2011 ~ 2015 Work Experience ASUS Cloud Customer Service Manager New Taipei, TW | AprJun 2023 Product Management ◆ Planned the Support CRM, a customer data management platform, as a Product Manager, and collaborated with four engineers and the customer service team. The initiative resulted in a 25% reduction in customer service work hours. ◆ Implemented Zendesk Chatbot and Support Center from scratch, collaborating with the Product Manager and engineers to deploy them on the official website. This led to a 10% decrease in customer complaint cases. Churn Rate Optimnization

USD 13M to be FY2014 USD 24M, the main contributor is from Apple backlight Unit business. Lead the team to be NO 1. die cut Supplier at Innolux and ROE Developed products and OEM/ODM sales strategy across for all markets, define organic growth and business development initiatives to support company goals. Negotiated several successful millions dollars contracts with key customers, such as Apple, Innolux, ROE, AUO, Wintek ; Resulted in great revenue increased and profit in Led the developed and implementation of annual Great China sales and marketing plans that resulted in consistent sales increase.

Harry Potter Film Series in Concert. 學歷 SepSepUniversity of Leeds Advertising and Marketing, Master SepJune 2017 National Cheng Kung University Foreign Language and literature, Bachelor 32 Beethoven Sonatas Campaign I led a campaign to promote a series of seven concerts, previously struggling with low ticket sales. Through strategic initiatives including the creation of an engaging event webpage, collaboration with designers for unique visual branding, and leveraging social media for behind-the-scenes content, we successfully generated buzz and attracted new attendees, achieved 250 increase in ticket sales. https://www.b...

Rivan Chandra Client-centric software programmer with over 8 years of working experience in the IT industry. High proficiency in web development, software system analysis, and database design. Pekanbaru City, Riau, Indonesia [email protected] Work Experience Solutions developer Carrot Solutions • JanuaryPresent Led the optimization initiative, achieving a 40% reduction in page load times and significantly improving overall performance. The implementation of efficient coding practices and resource management enhanced user satisfaction Led a comprehensive UX transformation project resulting in a 40% improvement in overall user satisfaction, evidenced by increased positive feedback and a reduction in

Sony Music, Budweiser, Pizza Hut, Carrefour, and Condé Nast. Successfully negotiated commercial terms with partners, contributing to a remarkable 200% increase in partner acquisition rates. - Enhanced brand partnerships by proactively addressing partners' challenges through streamlined onboarding processes, cutting-edge blockchain and AR solutions, digital innovation, and fan engagement initiatives. - Led a task force team in expanding into the US and Taiwan market and driving sales growth, while fostering effective communication and alignment among cross-functional teams, including senior management, marketing, product, engineering, legal, finance, and ad/PR agencies, resulting in an impressive 80% growth in user

existing ones. - Employed the factory pattern to modularize the feature, facilitating its reuse in similar functionalities with video players. - Implemented injection view and data model using protocols, reducing dependencies within the project. 2. **Live Streamer Encouraged System Design and Development** - Estimated features for a large-scale initiative, strategically dividing it into three distinct systems and assigning each to dedicated teams. - Utilized Swift Package Manager (SPM) to modularize the feature, enhancing maintainability and ensuring independence from the project. 3. **Refactored FollowList Page Using VIPER Architecture** - Ensured the stability of functions during the refactoring process