Johnny Hsu Crypto Trader / NFT holder / DeFi advocator Taipei City, Taiwan Web3 | DeFi | Crypto | Blockchain Experience Crypto Trader • Self-employed OctoberNow Trade futures and spots of crypto (manually). Analysis of new projects in Web3 and finding investment opportunities. Proactively immersed in trader communities and communicating with other traders. Moderate Discord channels and serve as a point of contact for stakeholders. Lead of Ecosystem Growth • ThunderCore DecemberOctober 2023 Ecosystem Responsibilities - Managed partner accounts, facilitating cross-chain, NFT, and developer team collaborations through external agencies. - Initiated and evolved ThunderCore's Developer Program, successfully onboarding 100

UniversityWorking experience Senior Engineer, Prenetics, Taiwan AugPresent React/Next.js/TypeScript/Vite/Storybook Developed a new portal platform independently within three months, swiftly mastering backend API integration, and adeptly troubleshooting and resolving backend code issues. Authored documentation for legacy functions and significantly streamlined the onboarding process for new teammates across multiple teams. Proactively implemented new features and maintained the UI component library shared across projects. Sr. Frontend Engineer, UNH3O & Passion Labs, Taiwan MayAug 2023 React/Next.js/TypeScript Developed a decentralized application (dApp) using Next.js framework

VAS & Trade-in Segment Manager • Servify FebruaryFebruary 2022 Joined as Manager with Service lee Technologies (Servify) Bangalore from Feb 2020 to March 2022 ❖ Experience in GT General Trade sales having knowledge of VAS & Trade-in Segment ❖ Communicating and meeting with the Partners on regular basis and discuss the opportunities and planning the targets for all various products/brands ❖ Identifying and opportunities to increase sales and profitability & onboarding new Partners. ❖ Identifying emerging markets and market shifts while being fully aware of new products and competition status. Team Leader • LG Electronics JanuaryJan...

CMO of a founder-led, seed-stage startup - Led marketing for CData Arc (formerly RSSBus) product - Identified customer segments, ran experiments to prove product-market fit - Built inbound lead-gen funnel, developing end-to-end content and campaigns - Wrote press releases, blogs, white papers, core web pages, newsletters - Created customer onboarding process and customer resource & KB libraries DecemberMarch 2018 Digital Marketer GlowTouch Technologies - Conducted strategic audit of GlowTouch marketing efforts - Worked with the C-Suite to create & execute marketing strategy - Drove GlowTouch's first successful inbound sales SeptemberSeptember 2016 Copywriter & Strategist Gorilla 76 - Wrote 300k+ words across on-brand

NFT acquisition and growth strategies for renowned labels and brands, including Warner Music, Sony Music, Budweiser, Pizza Hut, Carrefour, and Condé Nast. Successfully negotiated commercial terms with partners, contributing to a remarkable 200% increase in partner acquisition rates. - Enhanced brand partnerships by proactively addressing partners' challenges through streamlined onboarding processes, cutting-edge blockchain and AR solutions, digital innovation, and fan engagement initiatives. - Led a task force team in expanding into the US and Taiwan market and driving sales growth, while fostering effective communication and alignment among cross-functional teams, including senior management, marketing, product, engineering, legal, finance

event etc. Planned the theme of photography, coordinated composition with photographer. Visual Designer Zero Branding Design Co., Ltd JulDecPlanned and executed p roject theme, managed project progress and teamwork. Managed the printing, material, color correction etc., communicated with the printing factory, ensured product quality. Attended company brainstorming meeting, provided ideas and assisted the project. Project Web3 - Swap BloctoSwap is the first decentralized exchange on Flow, providing Token exchange and cross-chain transfer. Web3 - Wallet Web Creating a good onboarding experience, I took over the UI revamp, social login, s...

improvement Initiating BQM and planning refresher on improvement areas Conducting and participating call calibration across the centres Engage in customer listening to identify customer pain points and expectations Serve as an intermediary for escalations from agents and customers Develop process controls, standard operating procedures (SOPs), and supporting documentation for training, onboarding, and customer support Identify process improvement opportunities to update SOPs Implement and ensure compliance with the company's policies Report support team's performance to supervisors and maintain monthly performance logs Participate in team meetings to discuss customer service trends, agent review feedback, and implementation of quality management strategies