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Steven I am an optimistic and proactive professional with strong communication and problem-solving skills, coupled with a focus on customer relationship management and goal achievement. My leadership and managerial prowess shine through my diverse workplace experiences. Business & Project Management Experience: 2 years as a Project Manager 2 years as a Sales Manager/Project Manager (ODM/OEM) 5 years as a Sales Manager/Project Manager (ESCO/IoT/Energy) Supply Chain Management Experience: 4 years as a Supply Chain Management Planner 2 years in Customs 3 years in Logistics Management Customer Service Management Experience

April Yen Communication, Marketing and Operation Expert Taipei, Taiwan As a seasoned marcom professional with over a decade of experience, I have honed my skills in luxury retail and emerging technology sectors. My expertise spans various domains, including communication, operations, integrated marketing, event management, public relations, customer relationship management, and both online and offline marketing strategy. I maintain a humble and passionate approach in my work. Continuously seeking opportunities to learn, I remain grounded and committed to expanding my knowledge base. I firmly believe that there is always more to discover, and eagerly embrace new challenges

Ju Chen (Clara) Chang brand marketer & PR, event planner [email protected]・・Taiwan Professional Experience JanAug 2022 Marketing Specialist Breeze Couture Co., Ltd. Event Planning: plan, propose and excecute VIP events, new store openings, media press conferences and others in accordance with brand head office regulations. Public Relations: cross-industry cooperation and cordination, resource exchange to enhance brand exposure, member recruitment planning. Social Media: brand community (FB/IG) content creating and managing. #brand marketing #customer relationship management #budget management and payment handling #marketing event planning and execution #

選 ● 實際執行與時程控管 ● 內外部接洽與溝通以及關係經營 ● 成效追蹤、效益評估與後續優化 具備能力： 1. Influencer Marketing 2. Customer Relationship Management (User、KOL、KOC) 3. Communication 4. Project Management 指標性成就： 不斷尋找、篩選適合且有潛力的合作對象，三個月內成功開發 16 位 KOC、KOL 順利合

Nikhil Sharma Experienced Front Office with a deep understanding of the Luxury Hotel Business, demonstrated history of working in the best of hospitality industry. Skilled in Front Office, Operations Management, Management, Customer Relationship Management Jaisalmer, Rajasthan, India Work Experience JanuaryPresent Executive (HOD) SUJÁN The Serai, Jaisalmer 21 Tents • Visited different branches of company to evaluate operations and communicate goals to staff members. • Coached department heads and team supervisors regarding business policies and goals. • Created monthly and annual budgets to track company revenues and expenditures. • Facilitated communication within the organization at all levels. • Managed financial budgets

2022 I led and managed the team in sales efforts. I opened and closed the store as well as handled cash transactions and bank deposits. Throughout my time here I was able to gain valuable knowledge or the sales industry specifically dealing in luxury items. I conducted interviews for new hires and trained new team members. I led team meetings and encouraged high sales and a quality customer experience. Server • Texas Roadhouse JanuaryAugust Education Western Governors University Educational SciencesSkills Communication Customer Relationship Management (CRM) Sales & Marketing Leadership Skills Digital Media Languages English — Native or Bilingual

款事項處理 -尋找可靠供應商與供應商關係維持 -提供有效率的顧客協助 -商品包裝以及物流時程安排 -每月財務報表編撰 Customer Service Associate (期間合約人員) • 日煙國際製造股份有限公司 十月六月供應鏈以及多元文化公司環境 -安排代工之香菸與香菸原料