Eliot Song-Ren, Chen Customer Service Manager|ASUS|SaaS|Cloud 6y+ of Cloud SaaS B2C/B2B user insight, well-understand the user needs. My key strengths include: Product development, CX optimization, customer relationship and stakeholder relationship management. Taipei，TW [email protected] Eduction Chihlee Technology of University, Bachelor of International Trade Taipei, TW | 2011 ~ 2015 Work Experience ASUS Cloud Customer Service Manager New Taipei, TW | AprJun 2023 Product Management ◆ Planned the Support CRM, a customer data management platform, as a Product Manager, and collaborated with four engineers and the customer service

Sandhya Rastogi- Srivastava ITIL - V4 Certified Change Management Professional @ BT | Operations Continuous Improvement Lead (OCIL) Kolkata, West Bengal, India Experienced ITIL certified Project Manager with a proven track record of successfully leading transformational projects. Demonstrated expertise in handling multiple projects and domains, with the ability to adapt to new technologies and challenges. Work Experience Change Management Professional • BT AprilPresent As a Project Manager at British Telecom, I am responsible for overseeing and managing projects to ensure successful delivery. I utilize my strong leadership skills and excellent communication skills to effectively collaborate with stakeholders and drive project

KUANMING LAI Project / Product Manager [email protected] Taipei City, Taiwan I am a solution-oriented Project/Product Manager equipped with business logic and a consultancy mindset, who also holds years of experience in software production, system implementation, and CyberSecurity. I excel in agile development and with coherence, strive for the collaboration of cross-functional teams which includes engineers, customers and stakeholders to ensure the deliverance of result-focused commitments. 我是一位以解決方案為導向的專案/產品經理，具備

. -Designed sales processes for supervisors to track all customer sales progress. -Identified customer needs and current situations, conceptualized solutions. -Presented sales proposals to stakeholders, outlining project benefits. Customer success manager • 拼起科技(智影顧問) 十一月Present -Implemented cloud-based factory management system at the client side, which encompassing five aspects of management：Equipment, Audit, Production, Energy, and Business Intelligence. -Software implementation project management, covering schedule management, stakeholder management, and change management -Proposed software optimization and new feature development based on client requirements. -Ensured the attainment of project Key

Chiao-Jo LIN 林巧若  Product Designer (UX/UI), a designer who codes Self-driven, Experiment-driven, Business-minded dev/designer [email protected] | Portfolio Site With 8+ years experience in UX/UI design, I believe the power of design, in any form, can enrich every aspects of our day-to-day life. SKILLS UX/UI Design Figma / Adobe XD Wireframe / Mockup / Prototype Design Thinking / User Journey User Research Human Interface Guidelines / Material Design Photoshop / Illustrator / InDesign Other Webflow HTML5 / CSS / JavaScript

負責 B2C platform 產品線，目標提高整體 MAU 用戶數與打造 promotion tools，團隊用敏捷開發的方式，規劃 Sprint Backlog Feature 的規格與 End to End 驗收條件。 2. Stakeholder Management：Internal 和 External 預期管理， 理解團隊中的各種角色合作的需求。 3. Data Driven : 藉由使用者研究及數據分析找到產品改善及開發的

work. International Law & Security Politics Professional Brussels, BE [email protected] Experience Trainee, MarchPresent European Defence Agency Part of the Cooperation and Planning Support Unit, I am involved in project support, meeting coordination and support preparation. Received training in technical aspects, such as Portfolio and Project Management (PPM), Information Asset Management and Digital Continuity. Major projects I have supported so far include Single European Sky, Research on Cyber Applications to Security, Remote Piloted Aircrafts. Duties include among others calendar planning, meeting planning, minute taking, report and summary drafting, stakeholder management, and activities coordination.