CakeResume Talent Search

Maya Septiani, CHRM,. CHRBP. Highly motivated, good leadership, communicative, creative person & fast learner 12+ years Experienced Human Resources Operation, Handling Recruitment & Talent Management, People Development, Performance Management, System & Procedure, Employee & Industrial Relation, Compliance, Compensation & Benefit. [email protected] Septiani Serua Village B11, Depok Work Experience HR OPERATION MANAGER- JanPresent PT Infomedia Solusi Humanika Develop Strategy & Implementation of recruitment process HR Development needs analysis Determine performance assessment standards Determine strategies to improve employee performance Create and run the Department SOP create and run employee recognition program Create and run employee retention

cost efficiency in terms of formula, packaging, and production process Responsible for developing project Industry 4.0 in the manufacturing process Supervisor Development Program • PT. Bintang Toedjoe (A Kalbe Company) DesemberDesember 2019 Responsible for project development of real time release testing method Responsible for Near Infrared (MicroNIR) instrument qualification Education University of Indonesia Master of Management (M.M), Faculty of Economics and BusinessAirlangga University Pharmacist (apt.), Faculty of PharmacyAirlangga University Bachelor of Pharmacy (S.Farm), Faculty of PharmacySkills R Studio Office 365 Oracle E-Business Suite SAP ERP Chemometrics Minitab Languages English — Professional Indonesian — Native

Pesanggrahan, South Jakarta, Indonesia Anwar Solehudin An Experienced Contact Center professional with almost 6 years of hands-on experience. Strong in contact center operation specialized digital customer experience management with a demonstrated history of working in Banking Industry | Fintech | Start Up | Telecommunications Industry | Online Travel Agents Industry | Contact Center (Quality Assurance, Learning and Development, Operations). https://www.linkedin.com/in/anwar-solehudinContactWORK EXPERIENCE Customer Service Supervisor • Hijra Bank NovemberPresent - Monitor performance and traffic of customer service inquiries from various channel (Call Center, In-app live chat, Social Media, and Escalations) - Monitor agent

this resume... İstanbul, Türkiye Work Experience CEO • Hemen Bilet Flight Tickets MarchAugust 2021 Owner & IT Manager As the Owner & IT Manager at Hemen Bilet Flight Tickets, I led a dynamic team in developing a cutting-edge web application for selling flight tickets online. Through strategic project management and innovative web development techniques, we created a user-friendly platform that revolutionized the online ticketing experience. IT Manager • Midday Travel DecemberNovember 2015 Owner & IT Manager Serving as the Owner & IT Manager at Midday Travel, I oversaw the IT department of my own company. Through effective leadership

and executing content plans for a strong online presence. Actively engage with customers, ensuring positive connections and responsiveness. Develop visually appealing content, adjusting strategies based on analysis and trends. BARISTA • PT. Sari Coffee Indonesia (Starbucks Indonesia) DecemberAugust 2023 Efficiently handling 100+ daily orders, ensuring smooth operations. Proficient in modern payment systems for seamless financial transactions. Provide excellent customer service, thriving in a fast-paced setting. Dedication to excellence is reflected in consistent customer satisfaction. CASHIER • PT. Lancar Wiguna Sejahtera (Lawson Indonesia) SeptemberDecember 2018 Manage daily sales transactions for smooth operations

gudang Melakukan penyimpanan, penataan dan menjaga kualitas barang MeiDesember 2020 Admin Gudang • Ekspedisi Sanway Cotar Menerima barang pengiriman Input data barang pengiriman Membuat surat jalan Melakukan penagihan invoice JanuariMei 2018 Staff IT • Melly Glow KTV Instalasi software Troubleshooting Instalasi jaringan Backup data JanuariJanuari 2017 Staff Lab Komputer • Yayasan Pendidikan IPIEMS Bertanggungjawab menyiapkan peralatan untuk kegiatan komputer Memastikan komputer yang dipakai untuk praktikum berjalan normal Memperbaiki peralatan, jaringan, software aplikasi dan Sistem Operasi JanuariDesember 2013 PendidikanUniversitas 17 Agustus 1945 Surabaya Teknik Komputer Skil Communication Teamwork Time Management Inventory Management Invoices Interpersonal and Communication Skills Microsoft Office Warehouse Operations Bahasa Indonesian — Professional

online activities withparticipants. NovemberDecember 2021 Marketing Communication Intern • PT. Siemens Indonesia Specialized on event management and execution (seminars, games sessions, annual town hall), collaborating with the sales division, and also designing some marketing promotional tools. JulyMay 2018 Corporate Communications Intern • PT. Siemens Indonesia Focus on event management and execution (exhibition, thematic) , collaborating across all departments within, also contributing as photographer at the exhibition and new year kick off MayJuly 2017 EducationPresident University Communications | GPA 3.78 out of 4 (Cum Laude) Skills Event Execution Event Planning OBS Live Streaming Camera Operation Languages Indonesian — Native or