Syahrul Ramadhan Jakarta Barat, DKI Jakarta, [email protected] https://www.linkedin.com/in/syahrul-ramadhan-06876b301/ Berkemampuan dalam bidang asuransi umum dan pengolahan database serta finance dan accounting . Menguasai skill pendukung kinerja dalam bekerja seperti Accurate untuk finance dan accounting, SQL, Tableau, Power BI, Pivot table untuk mengolah data, photosop 2D dan canva untuk kebutuhan konten sosial media serta menjadi analis data untuk hal-hal yang memungkinkan menimbulkan kerugian bagi perusahaan. Pengalaman Kerja Supervisor • PT Adhya Mira Pasifik AprilPresent | Tangerang Selatan Memimpin team yang terdiri dari
Frontend Engineering Manager, Data Science @Vpon Big Data Group
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2022 ~ 2023
Frontend Engineer
Within one month
Mocks Server for comprehensive testing, ensuring product stability. Sr. Frontend Engineer, Data Science • Vpon Big Data Group MayFebruary 2022 | Taipei, Taiwan 1. Developed a large-scale data platform with data visualization and segmented downloads from scratch. 2. Utilized deck.gl and vector tiles to accurately present geographical data of millions of travelers online. 3. Developed a React UI Library with tree select, virtual table, and data chart components for large-scale data presentation. 4. Used Google Apps Script and Google Sheets to quickly set up i18n CMS, sharing backend workload
principles and ensuring a seamless and enjoyable user journey. Successfully integrated a payment gateway, leading to a 40% increase in successful transactions by collaborating with the backend team, ensuring seamless API integration, and rigorous testing. Optimized user experience, leading to a 20% increase in task completion rates by identifying and addressing friction points through user flow analysis and iterative design improvements Web developer Genesis Digital • OctoberJanuary 2017 Accelerated goal to increase digital sales by improving website experience on existing website; analyzed consumer data to ensure accurate targeting by segment; resulting in a 30% increase in ...
Kevin Tsai(蔡承凱) Currently working at Taidoc Technology, responsible for maintaining and implementing various modules of PLM (Product Lifecycle Management) system. Over 20 years of practical experience in the field of PLM (Product Lifecycle Management), including expertise in PC (Product Collaboration), PPM (Product Portfolio Management), and PG&C (Project Governance & Compliance) modules. 2 years of experience in Shop Floor System and CIM (Computer Integrated Manufacturing). Well-versed in both client-side and consulting roles, with a diverse range of experience, ability to accurately understand and address customer needs. Strong advantage in quickly learning new
Senior Customer Support Representative @PT Equdero Layanan Indonesia
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2022 ~ 2024
Customer Support Lead
Within one month
my unwavering commitment to excellence, and I am poised to bring this dedication, along with my proven track record, to contribute effectively to any team or organization. Daerah Khusus Ibukota Jakarta, [email protected] Work Experience Senior Customer Support Representative • PT Equdero Layanan Indonesia MayMarch 2024 Give accurate support to team leaders and agents to facilitate the successful completion of the organization’s targets and performance goals. Carefully identify problems that might arise from the client with the use of ethical procedures and professional judgment. Build a healthy working environment for the employee while intimate
customer service, food handling, and safety protocols. Maintained weekly labor and food cost goals. Performed regular maintenance checks on equipment to ensure proper functioning. Tour Leader • Essor LTD AprilDecember 2023 Planned and coordinated tour itineraries to ensure all activities were within the allocated time frame. Maintained accurate records of attendance, receipts, payments, and expenses incurred throughout the tour period. Supervised tour guides onsite when necessary to ensure quality services were provided by them. Conducted group briefings at the beginning of each tour to explain safety procedures and rules. Customer Service & Catering Director • Chick
Assistant Accounting Finance Manager @Vacation Homes 365
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2019 ~ Present
Administration Staff and Customer Service
Within one month
Airbnb, booking.com and VRBO as well. • Manage property listings and pricing include rate adjustment and resolution managements. •Developed and maintained a system for tracking accounts receivable and accounts payable •Handles all Invoicing responsibilities including monthly monitoring of bookings and reservation •Create and manage AIRBNB listings, ensuring accurate descriptions, high-quality photos, and competitive pricing strategies English Instructor • Chi Pan ESL English Education Team SeptemberJanuary 2019 •Monitor student comprehension and progress throughout the lessons, providing immediate feedback and addressing any difficulties or questions promptly. •Provide clear instructions, explanations, and examples to ensure that students understand the