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CakeResume Talent Search

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Senior Organization Development Consultant
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Avatar of Larry Flynn.
Avatar of Larry Flynn.
Larry Flynn
Technical Support Agent @Dish
・
2021 ~ Present
Retail Store Manager
More than one year
staff to help develop best practices and sales techniques. Provided product technical support and service. Certified Lead Samsung Experience Consultant • Mosaic North America JuneMarch 2015 Exceeded company objectives with sales and customer service by turning one of the lowest ranked stores into a top store in the Cincinnati, Dayton, and Columbus markets. Partnered and built relationships with BestBuy Management team to gain support for Samsung products awareness and knowledge. Successfully trained more than 50 members of BestBuy staff. Supervised a sales force of 50 sales associates. Led consumer workshops bi-weekly ...
Loyalty
Proven Track Record
Product Knowledge
Full-time / Interested in working remotely
10-15 years
University of Phoenix
・
Business Management
Avatar of Matthew Freeman.
Avatar of Matthew Freeman.
Matthew Freeman
Resource Management and Operations III @NW Natural
・
2022 ~ Present
Creative Director
More than one year
initial conversation to create dialogue and find the customers' needs and wants/ deal breakers, as well as overcoming initial objections; Setting up meetings both in person and virtual with customers; Meeting with the customer and creating a base plan to best suit the needs of the individual; Demonstrating vehicle product knowledge and and building value in the product and myself; Strategizing together with clients on payment goals and finalizing transactions; Delivery of vehicle/demonstrating the product at end of sale as per its features to insure satisfaction; Following up with customers and ensuring repeat business as well as
Word
PowerPoint
Excel
Employed
Full-time / Interested in working remotely
6-10 years
Missouri State University
・
Entertainment Management
Avatar of Tania Martinez.
Avatar of Tania Martinez.
Tania Martinez
Dispatcher @Chicago locksmiths
・
2021 ~ Present
Dispatcher
More than one year
SeptemberApril 2019 Maintained knowledge of new wireless devices, pricing plans, promotions, and service features Performed daily opening and closing procedures -maintain store appearance File warranty and insurance claims Conducted interviews / recruited new hires. Retail Sales Associate T-Mobile OctoberSeptember 2017 Activate wireless phone and data services Maintain visual merchandise File warranty and insurance claims Identify customer needs and accept payment Drives sales through engagement of customers, suggestive selling, and sharing product knowledge Issued receipts and processed refunds, credits or exchanges Opened and closed store independently and prepared nightly bank drop for manager EducationEverest College Med...
Product Knowledge
Customer Focus
Leadership
Full-time / Interested in working remotely
6-10 years
EVEREST COLLEGE
・
Medical Assistant
Avatar of Samantha Unell.
Avatar of Samantha Unell.
Samantha Unell
Sales Manager - Small to Medium Enterprise @Southwest Airlines
・
2019 ~ Present
More than one year
exceeded revenue goal every quarter with a highlighted 26% growth in third quarter ofAcquired second highest number of agreements on the Team inImproved contract compliance from 33% to 66% in portfolio. Partner with Account Managers, Legal, Marketing, and Sales Ops Teams to improve legal and sales language that expedited product's sales cycle. Closed an account with a returned, signed agreement in 23 minutes Peer mentor Account Managers by ramping up Southwest network and product knowledge, coached SWABIZ demos and facilitated webinars to sharpen sales acumen, Represented Southwest's Corporate Travel Team at the Dallas Business Journal's
Sales Leadership
Leader
Word
Employed
Full-time / Interested in working remotely
10-15 years
University of Texas at Austin
・
Journalism , Minor - Business Foundations
Avatar of Marco Encinas.
Avatar of Marco Encinas.
Marco Encinas
Director, Product Management @Teletrac Navman
・
2020 ~ Present
Director, Product Management
More than one year
Product Management • Teletrac Navman NovemberPresent Responsible for defining and managing product roadmap from start to finish; translating ideas into strategy and features; and exercising a strategic approach to break down complex problems, solve problems, and execute initiatives. I oversee product vision; product innovation and product design; and aligning the product portfolio to ensure business goals and customer expectations are met or exceeded. I oversee a team responsible for the full spectrum of product management including strategic market planning, product concepts and roadmap, product requirements, creating business plans, market positioning, and supporting product launches. Senior Product Manager • Teletrac
Honesty
Strategic Planning
Product Knowledge
Full-time / Interested in working remotely
6-10 years
Arizona State University
・
Bachelor's degree Multi/Interdisciplinary Studies
Avatar of the user.
Avatar of the user.
Available for paid companies
Receiver/Infractions Clerk @Walgreens RFC
・
2020 ~ Present
Researcher
More than one year
Word
Excel
Employed
Full-time / Interested in working remotely
More than 15 years
Georgia State University
・
Communications
Avatar of Frank Maea.
Avatar of Frank Maea.
Frank Maea
Sales/Account Executive @GlobalTranz
・
2018 ~ 2019
Sales/Account Executive
More than one year
cutting-edge, proprietary TMS. - Prospect and qualify new carriers through cold-calling and advanced sales techniques. - Obtain and qualify safety ratings, necessary paperwork, and compliance standards for all full truckload carriers. Amazon, Retail Experience Manager, Device Sales, Oct 2017 ~ Aug 2018 Salt Lake City , Utah - Attract and engage customers while exhibiting deep product knowledge and displaying product features, pricing and program offers. - Hire and manage a team of sales associates with accompanying responsibilities of allocating and directing work, managing performance and any disciplinary issues, providing regular feedback to support employees’ growth, on bo...
Coordinating
Potential
Adaptable
Full-time / Interested in working remotely
10-15 years
Waipahu High School
Avatar of the user.
Avatar of the user.
Available for paid companies
Sales Associate @American Fireplace
・
1990 ~ 1997
Sales Manager
More than one year
outlook
excel
word
Full-time / Interested in working remotely
More than 15 years
Utica College
・
Liberal Arts
Avatar of the user.
Avatar of the user.
Available for paid companies
Project Manager
More than one year
Word
ERP Implementation Project Management
PowerPoint
Full-time / Remote Only
More than 15 years
Avatar of Carlise L Ballard.
Avatar of Carlise L Ballard.
Carlise L Ballard
YDW/Transportation Specialist @BOYS AND GIRLS CLUB
・
2019 ~ Present
Within one year
trips to ensure their safety * Applies effective communication to all passengers to ensure a smooth ride * Provides support to all staff when needed. DecemberJune 2016 Customer Service Representative Comcast * Successfully handled an average of 85 customer inquiries and complaints per day with a 94% customer satisfaction rate * Maintained a knowledge base of the evolving product offerings and improved customer retention by 8% by proactively recommending new products to existing customers * Analyzed and provided support with billing issues to internal teams for review or correction with business and QA teams * Knowledgeable in every aspect of work duties, performing with energy
Conflict-resolution
Excellent written
and verbal communication
Full-time / Remote Only
More than 15 years
San Bernardino Adult School
・
Medical Assistant , Computer Business Applications , Keyboarding

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Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
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Ability to convey information effectively and is willing to give and receive feedback.
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Within one month
Avatar of 陸韻達.
陸韻達
迅捷國際稅務顧問有限公司 (VAT IT)
・
2021 ~ 2022
Taipei, 台灣
Professional Background
Current status
Unemployed
Job Search Progress
Not open to opportunities
Professions
Sales Team Lead, Customer Service Manager, Account Manager
Fields of Employment
Tourism, E-Commerce, Wholesale
Work experience
10-15 years
Management
I've had experience in managing 5-10 people
Skills
Word
Outlook
專案管理
Educational Training
Excel
PowerPoint
Negociate
Product Marketing
Communication Skills
Interdepartmental Coordination
Customer Service Management
Customer Service Skills
Customer Service Operations
Organizing Events
Organizing Meetings
Organizing Activities
Organizing Skills
Priorities
Leadership
Managing People
Managing Multiple Projects
Managing a team
Management Skills
Management Team
Sabre Abacus System
Customer Relationship Management (CRM)
Relationship Building
Relationship Development
Relationship Building Skills
Relationship Management
Languages
Chinese
・
Native or Bilingual
English
・
Fluent
Job search preferences
Positions
企劃經理、國際合作經理、資深產品經理、資深專案經理、行銷經理
Job types
Full-time
Locations
台灣台北市, 加拿大, 美國, 中國, 英國, 愛爾蘭, 澳洲, 紐西蘭
Remote
Not interested in working remotely
Freelance
No
Educations
School
康寧大學
Major
行銷管理
Print

陸韻達

Job Title

  Taiwan

Hello everyone, I'm Greg from Taipei Taiwan. I'm a senior sales with 10 years experience at travel agent in Taiwan. And I also have a lot experience with B2C and B2B.

Due to this COVID-19 situation, I'm looking a new chance for my new career.
I have good communication skills with my colleague and client, I have a lot experience to communicate with different country colleague include Europe/Asia(include East South Asia, South Korea, Japon)/South Africa/Russia at last 1.5 years.

I love to learning , travel industry is not the only things I like to learn. Include art/build/hotel/restaurant/luxury brand/music/entertainment, I always love to know more about all of these industry knowledge, then I can make connect with my client.

I believe if you can think like an entrepreneurial and think more than other competitor, it's how you win this strategic in 2021 and 2022, due to this COVID-19 situation, you have to think more then you can have chance to arrange global strategic and get win this global strategic war.

       

工作經歷

業務副理

易思腦科技股份有限公司  •  十一月 2020 - 三月 2021

◆ 業務開發
　　　 | 針對公司目標企業戶客戶群開發
　　　 | 透過研討會、舊客資訊再次開發
　　　 | 透過網站、電話、E-Mail、Facebook 等各種方式接觸目標客群

◆ 年度戰略開發企劃
　　　 | 目標客戶預算取得規劃
　　　 | 針對公司商品屬性，訂定年度開發企劃
　　　 | 針對不同產業別，設定各自合適的開發時程

◆ 簡報優化設計
　　　 | 與美編及主管討論公司未來一年方向主軸設計主視覺
　　　 | 整合公司歷年提案資訊，化繁為簡整合成合適的簡報頁面使用

◆ 社群網站小編
　　　 | 文稿撰寫及曝光內容發想
　　　 | FB 粉絲專業管理，與公司當下促銷及銷售目標結合

MICE Account Manager

庫奧尼旅行社股份有限公司  •  五月 2019 - 八月 2020

◆ 客戶關係維護
　　　 | 與舊客戶後續無合作旅行社建立新的聯繫關係
　　　 | 與各家旅行社負責MICE產品單位/業務單位 保持良好關係

◆ 成本估算及報價
　　　 | 針對客戶需求及團體大小安排做合理成本估算及報價
　　　 | 針對網站上固定銷售團體及Ad-Hoc團體做個別報價及安排

◆ 行程設計安排
　　　 | 針對客戶特殊需求安排行程亮點和行程安排建議
　　　 | 提供具特殊高端餐廳及飯店資訊，增加賣點於行程安排內

◆ 客戶陌生開發
　　　 | 針對新興網路媒體及旅行社開發
　　　 | 選取合作對象並建立良好關係，替雙方創造利潤機會來源

◆ 跨部門溝通協調
　　　 | 與歐洲各地辦公室同仁溝通以取得正確資訊
　　　 | 針對旅行社細部要求，協調各部門協作並統整後提供旅行社提案

◆ 獎勵旅遊團體安排及過往經驗
　　　 | 會議場地圖提供、客戶進場動線安排及協調處理
　　　 | 因應客戶人數提供合適住宿飯店及場地推薦和安排
　　　 | 針對客戶大型團體及VIP團體作不同的安排和建議
　　　 | 台灣三星招待經銷商至德國旅遊及晚宴活動
　　　 | 2019德國杜塞道夫國際橡塑膠展參展及德瑞旅遊
　　　 | 2019摩洛哥Luxury團14日
　　　 | 2020台灣安麗法國巴黎2000人大會及VIP團

業務副總

愛樂門投資顧問集團曼谷公司  •  八月 2018 - 十一月 2018

泰國新創投資顧問公司

◆ 辦公室事務安排
　　　 | 新進人員面試及篩選
　　　 | 辦公室位置遴選及合約談判
　　　 | 辦公室裝潢設計安排及議價
　　　 | 辦公室施工團隊遴選及安排
　　　 | 會計事務所遴選及企業合約協調
　　　 | 公司項目計畫年度進程安排

◆ 供應商及贊助商
　　　 | 針對公司不同項目計畫，篩選合適供應商
　　　 | 供應商合約洽談
　　　 | 贊助商合約洽談及合作邀約
　　　 | 演唱會場地安排篩選及費用議價
　　　 | 樂團泰國巡迴企劃安排及邀約
　　　 | 網紅主題式演唱會安排及企劃發想
　　　 | 旅遊項目客製化安排專屬合宜行程推廣
　　　 | 專屬泰國合作海島企劃及年度合約協商

獎勵旅遊專案業務

東南旅行社股份有限公司  •  四月 2010 - 七月 2018

◆ 個人客戶服務
　　　 | 個人機票訂定、簽證服務、跟團旅遊或個人旅遊安排
　　　 | Sabre系統訂定機票及相關會員服務

◆ 企業客戶服務
　　　 | 企業員工旅遊安排及提案
　　　 | 企業銷售競賽獎勵旅遊提案
　　　 | 提案主題發想及簡報製作
　　　 | 提案主題發想及簡報製作
　　　 | 行程主題內容及亮點設計安排
　　　 | 晚宴主題設計及晚宴流程安排
　　　 | 團體出發前事務安排
　　　 ＊團體機票名單確認
　　　 ＊分房表、餐食等分團明細確認
　　　 ＊外站及領隊導遊重點溝通

◆ 行程安排設計
　　　 | 針對客戶需求，先設計商品後再與產品經理討論合適的亮點安排
　　　 | 行程中特色景點及餐廳尋找及洽談
　　　 | 隨時更新最新景點、餐廳資訊，以提供客戶最新一手旅遊資訊

◆ 行程中客戶服務
　　　 | 陪同大型團體、重要客戶出差，行程中客戶服務並維持良好關係
　　　 | 提前協調各景點餐廳飯店作出適當安排以應對團體抵達後事宜
　　　 | 與各景點工作人員溝通協調安排，以提供客戶最棒的旅遊體驗
　　　 | 危機處理，包括緊急醫療事件協調，後續安排及團體不受影響
　　　 | 隨時因應客戶反應狀況，不影響利潤的下，微調確保顧客滿意
　　　 | 與國外供應商在外站碰面維持良好合作互信關係

◆ 新進人員訓練
　　　 | 訂定部門新進人員訓練SOP流程
　　　 | 確保新進人員照SOP流程訓練並熟悉各項細節
　　　 | 業務話術教學及溝通，保持經驗交流傳承，確保客戶服務品質

學歷

康寧大學

行銷管理  •  2001 - 2006

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Project Name

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Project Name

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Resume
Profile
Print

陸韻達

Job Title

  Taiwan

Hello everyone, I'm Greg from Taipei Taiwan. I'm a senior sales with 10 years experience at travel agent in Taiwan. And I also have a lot experience with B2C and B2B.

Due to this COVID-19 situation, I'm looking a new chance for my new career.
I have good communication skills with my colleague and client, I have a lot experience to communicate with different country colleague include Europe/Asia(include East South Asia, South Korea, Japon)/South Africa/Russia at last 1.5 years.

I love to learning , travel industry is not the only things I like to learn. Include art/build/hotel/restaurant/luxury brand/music/entertainment, I always love to know more about all of these industry knowledge, then I can make connect with my client.

I believe if you can think like an entrepreneurial and think more than other competitor, it's how you win this strategic in 2021 and 2022, due to this COVID-19 situation, you have to think more then you can have chance to arrange global strategic and get win this global strategic war.

       

工作經歷

業務副理

易思腦科技股份有限公司  •  十一月 2020 - 三月 2021

◆ 業務開發
　　　 | 針對公司目標企業戶客戶群開發
　　　 | 透過研討會、舊客資訊再次開發
　　　 | 透過網站、電話、E-Mail、Facebook 等各種方式接觸目標客群

◆ 年度戰略開發企劃
　　　 | 目標客戶預算取得規劃
　　　 | 針對公司商品屬性，訂定年度開發企劃
　　　 | 針對不同產業別，設定各自合適的開發時程

◆ 簡報優化設計
　　　 | 與美編及主管討論公司未來一年方向主軸設計主視覺
　　　 | 整合公司歷年提案資訊，化繁為簡整合成合適的簡報頁面使用

◆ 社群網站小編
　　　 | 文稿撰寫及曝光內容發想
　　　 | FB 粉絲專業管理，與公司當下促銷及銷售目標結合

MICE Account Manager

庫奧尼旅行社股份有限公司  •  五月 2019 - 八月 2020

◆ 客戶關係維護
　　　 | 與舊客戶後續無合作旅行社建立新的聯繫關係
　　　 | 與各家旅行社負責MICE產品單位/業務單位 保持良好關係

◆ 成本估算及報價
　　　 | 針對客戶需求及團體大小安排做合理成本估算及報價
　　　 | 針對網站上固定銷售團體及Ad-Hoc團體做個別報價及安排

◆ 行程設計安排
　　　 | 針對客戶特殊需求安排行程亮點和行程安排建議
　　　 | 提供具特殊高端餐廳及飯店資訊，增加賣點於行程安排內

◆ 客戶陌生開發
　　　 | 針對新興網路媒體及旅行社開發
　　　 | 選取合作對象並建立良好關係，替雙方創造利潤機會來源

◆ 跨部門溝通協調
　　　 | 與歐洲各地辦公室同仁溝通以取得正確資訊
　　　 | 針對旅行社細部要求，協調各部門協作並統整後提供旅行社提案

◆ 獎勵旅遊團體安排及過往經驗
　　　 | 會議場地圖提供、客戶進場動線安排及協調處理
　　　 | 因應客戶人數提供合適住宿飯店及場地推薦和安排
　　　 | 針對客戶大型團體及VIP團體作不同的安排和建議
　　　 | 台灣三星招待經銷商至德國旅遊及晚宴活動
　　　 | 2019德國杜塞道夫國際橡塑膠展參展及德瑞旅遊
　　　 | 2019摩洛哥Luxury團14日
　　　 | 2020台灣安麗法國巴黎2000人大會及VIP團

業務副總

愛樂門投資顧問集團曼谷公司  •  八月 2018 - 十一月 2018

泰國新創投資顧問公司

◆ 辦公室事務安排
　　　 | 新進人員面試及篩選
　　　 | 辦公室位置遴選及合約談判
　　　 | 辦公室裝潢設計安排及議價
　　　 | 辦公室施工團隊遴選及安排
　　　 | 會計事務所遴選及企業合約協調
　　　 | 公司項目計畫年度進程安排

◆ 供應商及贊助商
　　　 | 針對公司不同項目計畫，篩選合適供應商
　　　 | 供應商合約洽談
　　　 | 贊助商合約洽談及合作邀約
　　　 | 演唱會場地安排篩選及費用議價
　　　 | 樂團泰國巡迴企劃安排及邀約
　　　 | 網紅主題式演唱會安排及企劃發想
　　　 | 旅遊項目客製化安排專屬合宜行程推廣
　　　 | 專屬泰國合作海島企劃及年度合約協商

獎勵旅遊專案業務

東南旅行社股份有限公司  •  四月 2010 - 七月 2018

◆ 個人客戶服務
　　　 | 個人機票訂定、簽證服務、跟團旅遊或個人旅遊安排
　　　 | Sabre系統訂定機票及相關會員服務

◆ 企業客戶服務
　　　 | 企業員工旅遊安排及提案
　　　 | 企業銷售競賽獎勵旅遊提案
　　　 | 提案主題發想及簡報製作
　　　 | 提案主題發想及簡報製作
　　　 | 行程主題內容及亮點設計安排
　　　 | 晚宴主題設計及晚宴流程安排
　　　 | 團體出發前事務安排
　　　 ＊團體機票名單確認
　　　 ＊分房表、餐食等分團明細確認
　　　 ＊外站及領隊導遊重點溝通

◆ 行程安排設計
　　　 | 針對客戶需求，先設計商品後再與產品經理討論合適的亮點安排
　　　 | 行程中特色景點及餐廳尋找及洽談
　　　 | 隨時更新最新景點、餐廳資訊，以提供客戶最新一手旅遊資訊

◆ 行程中客戶服務
　　　 | 陪同大型團體、重要客戶出差，行程中客戶服務並維持良好關係
　　　 | 提前協調各景點餐廳飯店作出適當安排以應對團體抵達後事宜
　　　 | 與各景點工作人員溝通協調安排，以提供客戶最棒的旅遊體驗
　　　 | 危機處理，包括緊急醫療事件協調，後續安排及團體不受影響
　　　 | 隨時因應客戶反應狀況，不影響利潤的下，微調確保顧客滿意
　　　 | 與國外供應商在外站碰面維持良好合作互信關係

◆ 新進人員訓練
　　　 | 訂定部門新進人員訓練SOP流程
　　　 | 確保新進人員照SOP流程訓練並熟悉各項細節
　　　 | 業務話術教學及溝通，保持經驗交流傳承，確保客戶服務品質

學歷

康寧大學

行銷管理  •  2001 - 2006

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專案

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