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Past
資深整合行銷企劃｜Senior Specialist, Community @樺舍全媒體整合股份有限公司2023 ~ 2023
・
-
Within one month
專題：針對不同主題（奧運、籃球、棒球...等）撰寫賽事報導、相關 選手介紹等。 學歷國立中山大學 National Sun Yat-Sen University 社會學 Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. 技能 Facebook Fanpage Management Facebook Ads instagram management Content Creation Social Media Marketing Social Media Strategy Line OA Copywriting PowerPoint Word 語言 English — 專業 Chinese — ...
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
國立中山大學 National Sun Yat-Sen University
・
社會學
Past
founder @三媽從來不說謊2017 ~ Present
・
專案管理, 事業開發, 行銷, 關係維護
Within one month
作 ▶《英雄放大鏡》新英雄宣傳影片製作 ▶《傳說小學堂》英雄解說影片製作 ▶《Garena傳說對決》台港澳地區社群 ▶《Garena 傳說對決 esports》 Facebook 粉絲專頁經營 ▶《Garena 傳說對決 esports》社群宣傳 ▶《Garena傳說對決》台港澳地區賽事協力 ▶《Garena 傳說對決 esports》主播賽評（解說）徵選及培
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
世新大學 Shih Hsin University
・
觀光學系觀光規劃暨資源管理組
組織學習推動專員 @遠見天下文化出版股份有限公司2023 ~ Present
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教學講師、內容編輯、科技教育、零售
Within one month
s work performance by sharing the information and skills I’ve learned. I think my personality can best be described as being empathetic towards others and always eager to create win-win outcomes. Taipei, [email protected] Experience Instructional Designer Ponddy Educat ion Inc . • MarNovProject Management • Collect Requirements • Schedule Control • Develop and Design the Platform interface • I nter-departmental Communication • Content Development - United State Department of Defense Medical Chinese -《Leading Edge》- Drama in Education for Teenagers -《Chinese for Work and Life》 - Adult Business Chinese - Planning Course Outline for Hyatt - 《Ponddy Planet》 Gamification of Learning - Planning
Employed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
文藻外語大學
・
華語文教學
Social Media Marketing Manager @城邦媒體控股集團2016 ~ Present
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數位行銷經理
Within one month
Employed
・
Open to opportunities
Full-time / Interested in working remotely
10-15 years
Shih Hsin University
行銷顧問 @跨際數位行銷有限公司2020 ~ Present
・
Sales Rrepresentative/AE/Business Development
Within six months
Employed
Full-time / Interested in working remotely
4-6 years
文藻外語大學（Wenzao Ursuline University of Languages)
・
英文系
Past
Marketing Manager @NOVELSHIP_奇運科技資訊有限公司2022 ~ 2023
・
Marketing Manager
Within two months
運及線下活動的執行 - 網站活動企劃提案及執行，規劃媒體曝光及KOL行銷 - 優化廣告投放成效，使ROAS提升近200% - 經營社群媒體(Facebook、Instagram及微博)，及創建LIne@官方帳號，並導入chatbot處理銷售及客服問題 - 與台灣時尚設計師吳日云合作，於京站廣場舉辦『科技x
Unemployed
Full-time / Interested in working remotely
6-10 years
國立臺北大學
・
企業管理學
植福餅正職
More than one year
食。 工作經歷 經歷一，2016 年 3 月 - 至今 服務於奉愛瑜伽文化中心志工隊，主要工作為： Line@官方網站及相關促銷（集點卡）負責人、 Facebook粉絲專頁文稿撰寫、活動攝影、 課程蔬食餐點主廚輪值、課程活動志工 經歷二，2014 年 2 月年 6 月 服務於陸軍第十軍團第36
Full-time / Interested in working remotely
6-10 years
Macquarie University
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Education- Psychology 
Online Customer Service and Marketing Promotion @ID4Shoes2009 ~ 2011
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Within one year
Online Customer Service and Marketing Promotion, Dec 2009 ~ Jan 2011 ID4Shoes, ranked four in overall eBay’s sports shoes sellers Lead, supervise and train 8 members of content specialist, packaging, and warehouse team Manage company website in eBay marketplace: order management and account maintenance Create and end product listing Manage and optimize product pages Daily order management Competitor and price research analysis Engage in market research in order to identify new opportunities for business Establish social media marketing strategies and promotion Implement comprehensive online customer service Maintain social relationship with consumers various social media: Facebook, Twitter, Instag...
Employed
Full-time / Interested in working remotely
4-6 years
National Taiwan University of Science and Technology 國立台灣科技大學
・
Business Administration, MarketingFull-time / Interested in working remotely
10-15 years
實踐大學
・
服裝設計
Marketing Specialist @PganiniPlus2017 ~ 2018
・
Project Manager、PM、專案經理、UX、網站企劃、產品企劃
Within one month
Creative Marketing / Strategy Marketing FanPage Management (Facebook/LINE/Instagram) Color Psychology Work Experience Paganini Plus Limited Project Manager｜OctomberNow TSP Digital Ad exchange Platform TMP LINE@ management platform: mockup design, timeline establishing, schedule control, user experience design, QA test Paganini Plus Limited Account Manager｜ JuneMarch 2018 Facebook Ad optimized(Average ROAS: 10) Google Ad optimized(Average ROAS: 8) Assist the current customer orders stable growth more than 10 times. TeSA Facebook Ad serving Program ｜ AugustJanuary 2017 Facebook Ad optimized(Final ROI: 3) Team leading(Final ROI:Facebook Ad optimization report STAR ROCKET Incubation Foundation Space
Employed
Full-time / Interested in working remotely
6-10 years
Chinese Culture University
・
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Definition of Reputation Credits
Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Professional Background
Current status
Employed
Job Search Progress
Professions
Marketer
Fields of Employment
Computer Networking
Work experience
2-4 years
Management
Skills
Languages
English
・
Fluent
Chinese
・
Native or Bilingual
Job search preferences
Positions
Marketing Communication Manager
Job types
Full-time
Locations
Taipei, 台灣
Remote
Interested in working remotely
Freelance
Educations
School
Major
Bonnie Chen
Senior Customer Success Manager
Currently an experienced CS team lead at Ematic Solutions in TW. A MarTech enthusiast, well-knowledged in digital marketing solutions and email channel consulting. Skilled at ensuring the success of the customer by analyzing their performance data with an in depth report. Enjoy startups, and SaaS business with a fast growing pace.
Contact Details
- [email protected]
- [email protected]
- +886-922-887-389
Career Experience
Senior Customer Success / Team Lead
Ematic Solutions | 2020-present
Customer Relationship management and team management. Lead enterprise project with MarTech stack concept. Consulting existing customer on the full marketing vision, matching them with the corresponding tools.
Customer Success Manager
Ematic Solutions | 2019-2021
Onboarding new customers and ensure the tools are running well. Customer business model study, helping them to achieve their goals by providing strategic advice and guidance. Using data to drive customer success, studying different business model and provide our insight.
Digital Marketing Manager
Giftpack, Inc. | 2017-2019
Lead holiday campaigns, earned 19% rev growth in Q4.
Facebook ads planning, email channel planning.
Content Marketing Lead
Giftpack, Inc. | 2017-2019
Designed the road map to grow Giftpack's social impact and brand image. Provided impressive brand stories to the operation team, enabling them to recruit over 80% of packers and partners.
Business Representative
Giftpack, Inc. | 2018-2019
Investor pitch, represents CEO to join incubator program.
Acquired gift product suppliers and onboarded them to the platform. Set up service in new cities, managing packer recruiting and partner development.
Customer Service & UX Specialist
Giftpack, Inc. | 2017-2019
A frontline of the customer service, collecting the firsthand user feedback and wrapping it up to the product team.
Marketing Freelancer
Yin-Chuan Organic | 2018
FB Ads consultancy.
Marketing Intern,
Jacker Clean | 2017
FB Ads / FB campaigns design / GA report / Cross-industry alliance.
Fairs & Incubator Experiences
- 2017 Global Startup Ecosystem - America - Digital Accelerator| NY
- 2018 Forbes 30 under 30 Exhibition| Buston, MA
- 2018 RISE | Hong Kong
- 2018 Plug and Play Tech Center - Incubator Program| Sunnyvale,CA
- 2018 Paris&Co - Landing Paris Program | Paris, France
Academic Credentials
Tamkang University / B.S., Business Administration Sep.2013 - June.2017
Skill & Language
- Digital Marketing Skills:
- SEO, Facebook Ads Google Analytics
- Marketing tools:
- iterable, Segment, Adjust, OptiMonk, OneSignal, Mailchimp, Mailjet, Campaign Monitors, Klayviyo,
- Languages:
- Mandarin (native) English (fluent)
Bonnie Chen
Senior Customer Success Manager
Currently an experienced CS team lead at Ematic Solutions in TW. A MarTech enthusiast, well-knowledged in digital marketing solutions and email channel consulting. Skilled at ensuring the success of the customer by analyzing their performance data with an in depth report. Enjoy startups, and SaaS business with a fast growing pace.
Contact Details
- [email protected]
- [email protected]
- +886-922-887-389
Career Experience
Senior Customer Success / Team Lead
Ematic Solutions | 2020-present
Customer Relationship management and team management. Lead enterprise project with MarTech stack concept. Consulting existing customer on the full marketing vision, matching them with the corresponding tools.
Customer Success Manager
Ematic Solutions | 2019-2021
Onboarding new customers and ensure the tools are running well. Customer business model study, helping them to achieve their goals by providing strategic advice and guidance. Using data to drive customer success, studying different business model and provide our insight.
Digital Marketing Manager
Giftpack, Inc. | 2017-2019
Lead holiday campaigns, earned 19% rev growth in Q4.
Facebook ads planning, email channel planning.
Content Marketing Lead
Giftpack, Inc. | 2017-2019
Designed the road map to grow Giftpack's social impact and brand image. Provided impressive brand stories to the operation team, enabling them to recruit over 80% of packers and partners.
Business Representative
Giftpack, Inc. | 2018-2019
Investor pitch, represents CEO to join incubator program.
Acquired gift product suppliers and onboarded them to the platform. Set up service in new cities, managing packer recruiting and partner development.
Customer Service & UX Specialist
Giftpack, Inc. | 2017-2019
A frontline of the customer service, collecting the firsthand user feedback and wrapping it up to the product team.
Marketing Freelancer
Yin-Chuan Organic | 2018
FB Ads consultancy.
Marketing Intern,
Jacker Clean | 2017
FB Ads / FB campaigns design / GA report / Cross-industry alliance.
Fairs & Incubator Experiences
- 2017 Global Startup Ecosystem - America - Digital Accelerator| NY
- 2018 Forbes 30 under 30 Exhibition| Buston, MA
- 2018 RISE | Hong Kong
- 2018 Plug and Play Tech Center - Incubator Program| Sunnyvale,CA
- 2018 Paris&Co - Landing Paris Program | Paris, France
Academic Credentials
Tamkang University / B.S., Business Administration Sep.2013 - June.2017
Skill & Language
- Digital Marketing Skills:
- SEO, Facebook Ads Google Analytics
- Marketing tools:
- iterable, Segment, Adjust, OptiMonk, OneSignal, Mailchimp, Mailjet, Campaign Monitors, Klayviyo,
- Languages:
- Mandarin (native) English (fluent)