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4-6 years
6-10 years
10-15 years
More than 15 years
Avatar of 陳俊諺 Robin Chunyen Chen.
Avatar of 陳俊諺 Robin Chunyen Chen.
Customer Success Engineer @Linc 美商連科
2021 ~ Present
FAE工程師
Within one month
between US CSEs and Taiwan Developers, and second, the integration role of transferring knowledge of different product lines between CSE members who originally were only experts at just a single product. - Customer Onboarding Providing technical documents to clients and removing obstacles in front of our system integration. - Technical Support Mostly email support via SFDC. Often asked questions are API call failures, webhook related, html, carrier integration, etc. - Middleman Between US-Taiwan Offices Due to language barriers and timezone differences, US CSEs sometimes have difficulties working well or not efficiently with Taiwan developers. In this case
Python
MongoDB
MySQL
Employed
Open to opportunities
Full-time / Interested in working remotely
4-6 years
Poznan University of Technology
Product Engineering
Avatar of Ade Fidyah Lestari.
Avatar of Ade Fidyah Lestari.
Declare Issue Department @Vantage Asset Management Ltd
2019 ~ Present
Within six months
the Website bookings in addition. 3. Communicating and negotiating to the patient and doctor/clinic in purpose to help patient confirming the appointment and provide more information according to their needs. 4. Gathering and following up any other inquiries submitted in our main line and email support. 5. We help patient for free, no additional charge of the appointment booking. Telemarketing Executive • Telkom Australia DesemberNovember 2014 As an agent who handles several international projects, I am required to be able to: 1. Research the information of client, design the strategy, offer
Word
Google Drive
PowerPoint
Employed
Part-time / Not interested in working remotely
6-10 years
Universitas Airlangga
English Language and Literature, General
Avatar of Zahid Saleem.
Avatar of Zahid Saleem.
Freelancer @Freelancer at PeoplePerHour
2023 ~ Present
Within six months
saleem/ Work Experience FebruaryPresent Lahore, Pakistan Freelancer at PeoplePerHour https://www.peopleperhour.com/freelancer/business/zahid-saleem-customer-support-email-support-qvwaymm#offers Market research & Sales (Remote), Lead Generate (Remote), Appointment Setter (Remote), Data Entry & Research (Remote), Customer Service (Remote), Customer Support - Live Chat, Email handling & Phone Calls (Remote), Virtual Assistant (Remote), Debt Collector (6 month project - Remote), Complaints Handling (Remote), Social media Post Creation (Posts, Videos at Canva), Virtual Assistant Business Development JanJan 2023 Lahore, Pakistan Customer Support Supervisor Digital Billing Services Leading a team & managing customer service representatives.
Canva
Google Drive
Communication
Employed
Full-time / Interested in working remotely
10-15 years
University of the Punjab
Sociology
Avatar of the user.
Avatar of the user.
Freelance (NFT Discord Moderator) @JRNY Club
2022 ~ Present
Customer Service Representative/Administrative Staff
Within one year
Marketing
Microsoft Office
Google Drive
Full-time / Interested in working remotely
6-10 years
Aphrodite Training and Assessement Services
Call Center Training NCII
Avatar of Retno Widiantoro.
Avatar of Retno Widiantoro.
Customer Experience & Support Logistic @Janio Asia
2020 ~ Present
Customer Success / Marketing Specialist / Account Executive / Operation / Community
Within one month
Retno Widiantoro A highly professional Customer Support with 5 years of experience in calls service, email, and social media in multiple industries. Possess a positive attitude and is skilled in major customer service software such as Zendesk, Freshdesk, Yellow Messenger, and Social Media Platform. Indonesia retnowidiantoro [email protected] Customer Experience & Support Logistics Janio Asia, Singapore • SeptemberPresent As operations teams parts, assisted the clients with their inquiry and complaints on daily basis. Answered the inquiry and complaints minimum of 60 tickets/day. Achieved the satisfaction of the client by over 95%. Responsible
Excel
Email Management
Email Support
Employed
Full-time / Interested in working remotely
4-6 years
University Technology of Yogyakarta, Indonesia
Informathics
Avatar of T-Shirt AT Fashion LLC.
Avatar of T-Shirt AT Fashion LLC.
Advertiser @t-SHIRT
2018 ~ Present
More than one year
T-Shirt AT Fashion LLC Advertiser T-shirt AT Fashion LLC. We are a small online business startup. It was formed in early 2016 as the brainchild of a bunch of artists with a passion for limited edition t-shirts. In T-shirt AT Fashion LLC, you will find your favorite pop culture tees, with a brand new limited edition design every 24 hours. Website: https://t-shirtat.com/ Email:support@t-shirtat.com Address: 909 County Rd 2216 Cleveland, TXUS Phone Number:Texas, USA https://t-shirtat
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Developing
Full-time / Interested in working remotely
6-10 years
Hardvard University
MARKETING
Avatar of Sarthak Bahuguna.
Avatar of Sarthak Bahuguna.
customer car excutive @Majorel India Private Limited
2020 ~ 2021
More than one year
and gaining further experience Work Experience SeptemberJanuary 2021 customer car excutive Majorel India Private Limited Managing customer promblem though chat Troubleshooting for Amazon AprilAugust 2020 Solution Engineer Quatrro Global Services Client interaction via emails Supporting customer for renewing their contracts DecemberMarch 2020 Operational Executive Era Life Sciences LLP, Back office support Marketing for company products and brand NovemberNovember 2017 Customer Service Associate Cogent e services pvt ltd Training the new PayTM merchants for expanding their business Solving the partner problems Resolving customer issues via emails MarchOctober 2016 Senior Service Advisor Digicall teleservices private limited Managing customer tickets via emails Troubleshooting
Back Office
Customer Service
AND CLIENT INTERACTION
Full-time / Interested in working remotely
4-6 years
Shridhar unversity
za
Avatar of the user.
Avatar of the user.
Past
IT Technician @iZupa Computer / ABQ Electronics
2017 ~ 2020
IT Technician
More than one year
Troubleshooting
Software Knowledge
Workstation
Unemployed
Full-time / Not interested in working remotely
6-10 years
University of New Mexico
BBA : Business Administration
Avatar of Tameka Harris.
Avatar of Tameka Harris.
Past
Sr. Customer Service Representative @United Health Group
2023 ~ 2024
Email and Customer Support Specialist
Within one month
Tameka Harris Experieced Email and Customer Support Specialist Delivering Exceptional Service I would introduce myself as a seasoned Email and Customer Support Specialist with over 10 years of extensive experience in various industries. throughout my career, I have made significant contributions to the success of the organizations I have worked for, demonstrating exceptional customer service and driving operational efficiency. United [email protected] Work Experience AprilMarch 2024 Taipei, Taiwan Sr. Customer Service Representative United Health Group Dedicated health plan support providing assistasnce to members through our email ticketing platform and inbound calls. Demontrrated accuracy
Word
Excel
Java
Unemployed
Ready to interview
Full-time / Interested in working remotely
10-15 years
University of Phoenix
Business Administration and Management
Avatar of the user.
Avatar of the user.
Field Service Engineer @Cytiva Taiwan
2021 ~ Present
Customer Service Manager
More than one year
Maintenance & Repair
Troubleshooting
Customer Service
Employed
Full-time / Interested in working remotely
6-10 years
中原大學
生物醫學工程

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