3 years of experience in digital product management and digital marketing. Proficient in user needs analysis and market research, extracting insights from data to drive product direction. Skilled in communication, coordination, and optimizing team workflow. Enthusiastic about taking on different challenges and solving unknown problems.
AmazingTalker
Full-Time • 1 yr 8 months • Taipei, Taiwan
Product Manager
May 2022 - March 2023
Cross-Functional Specialist (MA)
August 2021 - May 2022
Digital Marketing Intern
March 2020 - December 2020
Created digital marketing materials for EDM and social media.
Assisted with the localization of the patient education website.
- Major in Industrial Design and User Experience Design
- Overall GPA 3.75
- 2021 Graduation Class Representative
- 2021 Exhibition Coordinator, Design Graduation Show
2017 - 2021
2019 - 2020
As a Product Manager at AmazingTalker, an online tutoring platform, I led a team to streamline the application process for prospective online tutors. Prior to our intervention, the original process spanned over 5 days and resulted in a 60% loss of applicants. By leveraging user research and data-driven design, we successfully eliminated unnecessary steps, introduced call-back notifications, and refined the onboarding guidance. For instance, we replaced the convoluted tooltips with a pop quiz that was more intuitive and ensured a thorough understanding of the platform.
UI/UX Coursework for Product Design at Taiwan Tech, May 2020
Exhibition Design Project for Taiwan Tech Design Week, March 2020
3 years of experience in digital product management and digital marketing. Proficient in user needs analysis and market research, extracting insights from data to drive product direction. Skilled in communication, coordination, and optimizing team workflow. Enthusiastic about taking on different challenges and solving unknown problems.
AmazingTalker
Full-Time • 1 yr 8 months • Taipei, Taiwan
Product Manager
May 2022 - March 2023
Cross-Functional Specialist (MA)
August 2021 - May 2022
Digital Marketing Intern
March 2020 - December 2020
Created digital marketing materials for EDM and social media.
Assisted with the localization of the patient education website.
- Major in Industrial Design and User Experience Design
- Overall GPA 3.75
- 2021 Graduation Class Representative
- 2021 Exhibition Coordinator, Design Graduation Show
2017 - 2021
2019 - 2020
As a Product Manager at AmazingTalker, an online tutoring platform, I led a team to streamline the application process for prospective online tutors. Prior to our intervention, the original process spanned over 5 days and resulted in a 60% loss of applicants. By leveraging user research and data-driven design, we successfully eliminated unnecessary steps, introduced call-back notifications, and refined the onboarding guidance. For instance, we replaced the convoluted tooltips with a pop quiz that was more intuitive and ensured a thorough understanding of the platform.
UI/UX Coursework for Product Design at Taiwan Tech, May 2020
Exhibition Design Project for Taiwan Tech Design Week, March 2020