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Syofri ilham,S.H. Paguh Duku, 22 November 1997 Saya Lulusan S1 Hukum Ekonomi Syariah dari UIN SUSKA RIAU tahun 2019 dengan IPKMemiliki pengalaman dibidang admin selama 2,9 tahun dalam pengelolaan data, pengaturan keuangan, mengorganisir berkas. Memiliki spesialisasi dalam penggunaan excel dan word.Terampil dalam komunikasi interpersonal dan berorientasi kepada [email protected] Ratu Jaya, Cipayung, Depok City, West Java 16439, Indonesia Work Experience Admin Product and Loyalty • PT BANK UOB INDONESIA JulyJanuaryMelakukan pembuatan, penutupan dan maintenance ticket e-voucher nasabah melalui website redemption serta membuat report template complain nasabah terhadap e-voucher

little program, I still got a lot of inspiration for future work. After the past four years of IE education and factory experience, I want to know more about companies and business management, so I went to get the MBA, and my research is about personality traits and brand loyalty. The two years in Avier were the hardest because the product department was still recovering from reconstruction. Only the department head and I work together without any hands. We rebuilt all product development processes and rules and defined the product roadmap and series position. I

through digital software Delivered quality results effectively on tight deadlines JanuarySeptember 2022 Give Happiness Restaurant Research Assistant Handled store opening to closing duties including payment settlement, counting cash drawers, cleaning, and checking equipment Honed intrapersonal skills including multitasking and time management, especially under pressure Provided quality customer service to build loyalty (30+ customers) Improved customer satisfaction ratings by 25% through bilingual service in Chinese and English JulySeptember 2021 Sama Putra Company Administrative Assistant Managed financial affairs including sales, expenses, tax invoices, and reports Trained new employees on the company's system, policies, and procedures, using hands-on instruction and

events and can create an annual event summary. Grand Hyatt Taipei Grand Club Host MarNov•Run the daily front desk operational tasks, day-to-day goals, and priorities assigned by management •Mentorship and training junior front desk host •Managed daily business email and answered internal/external phone calls from guests or colleagues. •Build strong customer relationships to boost loyalty. Education 台南應用科技大學 Tainan University of Technology旅館管理系 Hotel Management Skills Personal Summary •D etail-Oriented •Communication •Customer Service •Time Management Language Chinese English (TOEIC 630) German

JulyJune 2019 Product Manager - CRM Meituan Discover the needs of SMB F&B clients and their customers. Manage product requirements and technical specifications for CRM platform. Cooperate with other product lines, such as POS, BI, and online order. Lead the execution of the product vision and roadmap. Product: Merchant Side - CRM Platform ( Analysis ) User Side - Loyalty Program Entrance in WeChat MarchJune 2018 Product Manager - CRM Syncpo Technology Co., Ltd. (Acquired by Meituan in JulyDiscover the needs of KA F&B clients and their customers. Define and implement product development for ...

upgrading and adjustment. - Worked on premium third-party app integration and implemented advanced model sections, custom tracking features, wholesale, and influencer integration features on pure theme with Shopify template and sections. - Implemented business logic in their store and supported the best solution. - Experienced in integration of Shopify basic apps (Product review, filtering, and variant apps, Recharge & Subscription, Wholesale, Multi-vendor, Slider Cart, Custom Shipping rule, Klaviyo, Reward & Loyalty, Metafield, Accentuate, Discount, and Page builder apps) Shopify Engineer - (CRO) Artic Grey LTD AprilJuly 2021 New York, United States Improved CRO of Formelife (Forme is a ...

prioritize and manage competing demands. Well analytical skills with proven ability in project development. Well concept project architecture and cost analysis for product segment strategy. 4. Manager Leadership and Personality Well communication skill, project issue solving and capability of independent/team work. Well employees' loyalty, and follow company’s rule and strategy. Work hard with effective performance and flexible response. l Optimistic and aggressive personality. SUMMARY OF QUALIFICATIONS 1. Technology Day I. Hon-Hai Tech Day (HHTD20 – HHTD22) Hon Hai Tech Day (HHTD) is the annual technology event by