Ian Lin Result-oriented professional with expertise in Management Information Systems (MIS) development and Field Application Engineering (FAE) in the cybersecurity industry. Skilled in providing technical support, software development, and customer relationship management. Seeking a challenging role to leverage technical expertise and contribute to the success of innovative software solutions. Hsinchu, Hsinchu City, Taiwan Work Experience FAE • 全景軟體股份有限公司(Changing Information Technology) 九月Present ‧ Provided pre-sales and post-sales technical support for software products in the cybersecurity industry. ‧ Collaborated with sales teams to understand customer requirements

REZDUAN BIN KASIM [email protected] https://www.linkedin.com/in/rezduan-kasim-1b81b7191 https://www.facebook.com/rezduan.kasim86?mibextid=ZbWKwL Team leader & Rigger Dan pernah Menjadi Pilot Team dalam Project CelcomDigi Work Experience Ketua pasukan & Rigger • CGR COMPETITIVE GLOBAL RESOURCES JanuariFebruari 2024 | Kuala Lumpur Team leader & rigger Bahagian pemasangan alat-alat telekomunikasi berkaitan CelcomDigi contoh: Radio frequency (RF) Transmission (TX) Configuration system Rigger • INTEG JanuariDisember 2021 | Kuala Lumpur Team leader & rigger Bahagian pemasangan alat-alat telekomunikasi contoh: Radio frequency (RF) Transmission (TX) Configuration system

Supervisor • PT. Fastrata Buana (Kapal Api Global) NovemberJanuari 2022 •Mengkoordinir tim penjualan, agar dapat meningkatkan tingkat penjualan dan memastikan penjualan sesuaidengan target. •Membantu Tim Sales dan memberikan pelatihan dalam mencari, melayani dan memaintain konsumen. •Membuat strategi-strategi penjualan dan mensosialisasikan kepada tim sales. •Memberikan laporan penjualan tim sales baik itu mingguan, bulanan atau tahunan. •Memonitoring aktivitas tim sales. •Memonitoring penjualan dan pembayaran customer dari tim sales. PendidikanUniversitas Indraprasta PGRI Teknik Informatika Skil Microsoft Office Field Operations Maintain Relationships Trading Terms Account Management Traditional Market Modern Market Problem Solving Bahasa English — Menengah Indonesian — Lancar

Kung Ying Hsieh Product Designer New Taipei City, Taiwan 10+ years of experience in the UI/UX field of product design, including more than 4 years of team leadership roles. Passionate about creating innovative products that can bring inspiration and value to people. Work Experience Design Lead • 1TM Responsible for the design strategy and art direction across the 1TM ecosystem, a collaborative networking platform for web2 and web3 creators. Developed strategies to increase user engagement on the platform through the implementation of social networking and gamification features. Designed a team-oriented collaborative system, which

Manager • Vector Data-Recovery. LTD. 三月三月Lead members to completed hundreds of storage data-recovery projects. 2. Complete website development and Google ADS, keeping the revenue increasing. 3. Listen to the request from our customer and maintain the service quality. Field Application Engineer • Jager information co. LTD. 十二月七月Provided the technical support to customers. 2. Reproduce many issues from customer requests and RMA back. 3. Contact WD/Seagate FAE to solve any kind of issues for customers. Senior

analyzing risks at internal software operation. - Run IT department to coordinate with departments and make reports related to IT. - Support end users to use and manage devices. Support Leader • Bkav Corporation thángthángLead a small team to collect malware samples and work with customers to solve software and hardware issues. Technical personnel • Viettel Telecom thángthángWork as technical team to build new systems, support projectwith technical jobs. Học vấn University of Information Technology Field of study AprJan 2020 Kỹ năng Communication SQL Server Troubleshooting Hardware and Software Problems Microsoft Office Customer Service Ngoại ngữ English — Nâng cao

謝謂鈞 An active, positive thinking and diligent fellow with more than 2 years of Electronics Engineering and 10 years Field Application Engineer experience Email:[email protected] City, Taiwan 工作經歷 技術主任 • ASMedia Technology Inc 三月Present Field Application Engineer Wistron Corporation Electronics Engineering 四月四月Taipei, Taiwan 學歷逢甲碩士 電子電路 Title Asmedia FAE Analyze the bug claimed by customers and find the root cause. Tender preparation, technical support, and customer on-site support Check customers PCB layout &schematic Electrical