Hitachi High-Tech Taiwan Corporation

Section Leader 

Business Integration Department. , VC Solution Div. 

Apr 2022 ~ Now

<Smart factory/AIoT>

• Built and developed business of Smart factory solutions (including AI, IoT, Software MES/SCM/WMS, ESG, System integration and consulting service). 
• Hunted and explored potential customers through communicating with decision makers including C-level, factory director and management/IT/production team. 
• Supported marketing activities/events including seminar, exhibition, etc. and performed cold calls/arranged visiting to approach potential customers. 

Successful cases

• Die casting manufacturer in Vietnam (automotive application) : SCM (Supply Chain Management system) implement integration with ERP 
• Industrial sealing manufacturer: WMS (Warehouse Management system) implement and integration with ASRS 
• Plasma cleaning equipment manufacturer: EWR (Enterprise War Room) customization
• -Egg washing/processing: new factory planning (working on consulting at early stage), MES/IT system integration/Enterprise War Room to be implement at later stage
  

<Business development> 

• Global Front Driving force: Investigating technology/market trend of advanced packaging, compound semiconductor, silicon photonics for future potential collaboration/investing plan together with core technology/global team.

Section Leader 

Intelligence Solution Department. , Industrial Solution Div. 

Jun 2020~ Apr 2022

• Managed and built up long-term relationship with key accounts, developed understanding of customers’ requirements and ensured their satisfaction for business growth,.
• Strived for sales rights of 2 new product lines with higher ASP and earned design-wins in 3+ customers. 
• Identified customers’ spec/technical requirement and collaborated with global team and coordinated internal resources to support customization solutions and meet customers’ expectations. 
• Supported AIoT project to do research and SWOT analysis of IoT/AI/Smart factory/Intelligent manufacturing solutions of global competitors and surveyed potential local SI partners.

Account Manager

Advanced Material Dept. 1, Industrial Solution Div.

Atellias Technology LTD.

Sales Manager                                                               

Jul 2018 ~ Apr 2019

• Created sales activities by cold calling/visiting customers and approached 20+ customers in China/Taiwan/Japan for products promotion. 
• Approached and visited China customers in Shenzhen/Suzhou/Shanghai/Wuhan/Dongguan/Hongkong to engage new business opportunities. 
• Explored new suppliers of optical modules/components and offered suitable solutions to Japan industrial customers. 
• Generated reports and strategies by collecting customers’ feedback, competitor analysis and market information. 
• Supported establishment, registration and financial affairs of TW office.
  

Litrax Technology Co., Ltd.

Sales Manager                                                               

Data Communication Department

Dec 2017 ~ Jul 2018

• Sales account management:
• Consistently outperformed beyond the sales goals and overachieved quota (~120% achievement rate).
• Expanded existing customers' contribution and developed new opportunities for continuous growth.

• Marketing survey:
• Investigated on competitors' activities by conducting marketing survey on pricing strategy, product roadmap, and user experiences.
• Devised marketing strategies by positioning assigned products as the best solutions for prospective customers.
  

• Product line management/Technical Sales:
• Managed II-VI Laser Enterprise VCSEL/PD and Knowles capacitor(SLC) product lines, actively collaborated with team members and supplier to update business outlook, design in tracking and monthly forecast to maximize the share.
• Communicated between suppliers and customers to ensure the project going smoothly, negotiated for commercial terms and resolved disputes.
• Acted as a coordinator of technical contact and timely resolved technical quality issues. Drove product and technical issues to resolution by collecting, analyzing and trouble-shooting approaches.
• Coordinated three-way commercial and technical meetings in annual conferences such as OFC (The Optical Fiber Communication Conference and Exposition in U.S.).

Account Manager                                                         

Data Communication Department 

Aug 2015 ~ Dec 2017

• Successfully designed win consumer interconnect 4k/8k TV project from Worldwide top1 provider, and created more than US$10M revenue. 
• Increased business growth by 20%+ by having new products ordered in 2+ years. 
• Ensured customers’ satisfaction by managing the details of project solution and schedule. 
• Executed sales plan, accurately forecast revenue streams and achieved targeted revenue.

Inside Sales                                                                    

Data Communication Department 

Jul 2013 ~ Jul 2015 

• Managed sales orders and ERP including order acknowledgements, order entry, routing and backlog management.
• Ensured accurate and timely follow-through upon shipment of orders. 
• Supported sales to follow up sampling result, customer project status and push new orders. 
• Maintained database of customer data, quotation records, price list and monitored inventory level.

Suppliers

• IIVI LE (II-VI Laser Enterprise): VCSEL, PD 
• IDT (GigOptix/GigPeak): IC (LDD/TIA), CDR
• Oclaro (Lumentum): DFB/EML, Tunable TOSA, APD 
• Albis: PD, APD, MPD 
• Knowles (Compex): Chip capacitor (SLC), Submount, thin film resistor
• Year Round: Housing of optical module, handle for switch
• Shijia Photons: PLC, AWG, Box type TOSA/ROSA 
• Phononic: TEC 

Customer region

• Taiwan, China, Japan, US, Korea

Company introduction

Litrax Technology is a total solution provider for fiber optics components (laser diode, photo diode, IC, and etc). Litrax serves as the distributor and local agent for oversea manufacturers, and promotes their products into the transceiver module makers. The end-customers are players in the Data Center and Telecommunication industries, such as Google, Amazon, Microsoft, Facebook, Huawei, and etc. Website: http://www.litrax.com.tw/

Microsoft Taiwan Corporation

Intern - Internet Marketing Internship Program 

Sep 2012 ~ Jun 2013        

• Generated and developed day-to-day content for social networks
• Planned and executed social strategy and campaigns
• Managed auction website and contacted customers
• Wrote articles for posting on blogs, edited pictures for promotion on Facebook

ASUSTeK Computer Inc.

Sales & Marketing Intern                                            

Apr 2012 ~ Jun 2013

• Promoted/sold products in the first-hand, rather intense environments of major distributors, large exhibitions and press conference. (e.g. Computex, Information Technology Show, Road Show)
• Controlled NT$2.5M quarterly budget and produced financial report and achievement report of monthly review.
• Slashed event siting rental 15% by negotiating pricing and fees to optimize budget.
• Managed administrative affairs for consumer learning program and resolved customer complaints.
• Produced financial report and achievement report of monthly review.
• As a leader of writers team which belongs to Internet Marketing Group, generated articles like interviews and press releases of intern program activities to promote and manage Facebook Page
  

Gigazone International Co., Ltd

Sales Promoter                                               

Apr 2012 ~ Jul 2012