CakeResume Talent Search

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4-6 years
6-10 years
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Past
Customer Service Manager @Asus 華碩電腦股份有限公司
2022 ~ 2023
Software Project / Product Management
Within one month
Product Management
Data Driven Decision Making
Critical Thinking and Problem Solving
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
Chihlee Institute of Technology
International Business/Trade/Commerce
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Avatar of the user.
Past
Customer Service @HIGOGAME PTE LTD
2023 ~ 2023
English related jobs , Administration/ Coordinator, Secretary, Receptionist , International sales 行政專員,總機接待人員,秘書,國外業務
Within two months
PowerPoint
Excel
Word
Unemployed
Ready to interview
Full-time / Interested in working remotely
4-6 years
Universitas Prima Indonesia
HUMAN RESOURCES MANAGEMENT
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Avatar of the user.
Past
Customer Service Representative @GraPARI Telkomsel
2021 ~ 2023
Administration Staff and Customer Service
Within three months
Word
Excel
Microsoft Office
Unemployed
Ready to interview
Full-time / Interested in working remotely
4-6 years
Universitas Putra Indonesia (UNPI)
Manajemen
Avatar of Tameka Harris.
Avatar of Tameka Harris.
Past
Sr. Customer Service Representative @United Health Group
2023 ~ 2024
Email and Customer Support Specialist
Within one month
Tameka Harris Experieced Email and Customer Support Specialist Delivering Exceptional Service I would introduce myself as a seasoned Email and Customer Support Specialist with over 10 years of extensive experience in various industries. throughout my career, I have made significant contributions to the success of the organizations I have worked for, demonstrating exceptional customer service and driving operational efficiency. United [email protected] Work Experience AprilMarch 2024 Taipei, Taiwan Sr. Customer Service Representative United Health Group Dedicated health plan support providing assistasnce to members through our email ticketing platform and inbound calls. Demontrrated accuracy
Word
Excel
Java
Unemployed
Ready to interview
Full-time / Interested in working remotely
10-15 years
University of Phoenix
Business Administration and Management
Avatar of John Michael C. Sorbito RN.
Avatar of John Michael C. Sorbito RN.
Past
Assistant Accounting Finance Manager @Vacation Homes 365
2019 ~ Present
Administration Staff and Customer Service
Within one month
John Michael Sorbito RN Versatile and experienced professional with a proven track record of success in customer service, sales, and education. Expertise in building rapport, resolving issues, and achieving sales targets. Passionate about helping others and delivering exceptional results. Bacolod, Negros Occidental, Philippines Work Experience Assistant Accounts and Finance Manager • Vacation Homes 365 JanuaryFebruary 2024 •Manage 60 properties listed through Airbnb, booking.com and VRBO as well. • Manage property listings and pricing include rate adjustment and resolution managements. •Developed and maintained a system for tracking accounts receivable and accounts payable •Handles all Invoicing responsibilities
Microsoft Office
Google Drive
PowerPoint
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
Carlos Hilado Memorial State University
Education
Avatar of Md Danish Nasir Shaikh.
Avatar of Md Danish Nasir Shaikh.
Quality Assurance Analyst @Andromeda BPO
2013 ~ 2015
Assistant Manager Training and Quality
Within one month
BQM and planning refresher on improvement areas Conducting and participating call calibration across the centres Engage in customer listening to identify customer pain points and expectations Serve as an intermediary for escalations from agents and customers Develop process controls, standard operating procedures (SOPs), and supporting documentation for training, onboarding, and customer support Identify process improvement opportunities to update SOPs Implement and ensure compliance with the company's policies Report support team's performance to supervisors and maintain monthly performance logs Participate in team meetings to discuss customer service trends, agent review feedback, and implementation of quality management strategies Identified and
Word
Excel
PowerPoint
Employed
Ready to interview
Full-time / Not interested in working remotely
6-10 years
MUMBAI UNIVERSITY
Commerce
Avatar of Sage Hollingsworth.
Avatar of Sage Hollingsworth.
Past
Information Desk Receptionist @West Jefferson Medical Center
2014 ~ 2017
Customer Service Representative
Within one month
Sage Hollingsworth Dedicated professional with almost a decade of experience in providing superior customer service and support within the healthcare industry. Well-versed in scheduling, interaction documentation, and database management functions for streamlined communication. Excels at identifying client needs and concerns to improve overall service. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Articulate, energetic and results-oriented with exemplary passion for providing a meaningful impact whenever possibleNew Orleans, Louisiana, USA Sage Hollingsworth | LinkedIn Work History: Escalation Team Specialist Accredo Specialty Pharmacy MarchMarch 2024 • Efficiently processed escalated concerns for
Emotional Intelligence
Case Management
HIPPA
Unemployed
Ready to interview
Full-time / Remote Only
6-10 years
Jospeh S. Clark Preparatory
*
Avatar of Huyền Nguyễn.
Avatar of Huyền Nguyễn.
Past
Nhân viên @Hapydy
2017 ~ 2024
Customer Service & Sales Administration
Within one month
Huyền Nguyễ nĐịa chỉ: Quận 9,TP Thủ Đức Email : [email protected] Số điện thoại:Điểm mạnh : Tận tâm , trách nhiệm, ham học hỏi. - Với kinh nghiệm nhiều năm làm việc, tôi đã trau dồi được nhiều kiến thức và kỹ năng nghiệp vụ nên tin rằng bản thân có thể hoàn thành xuất sắc công việc. Và từng bước phát triển, thăng tiến nhanh trong sự nghiệp. - Tôi mong muốn được làm việc trong một môi trường năng lượng,tích cực, vì lợi ích chung và hỗ trợ lẫn nhau. Được đồng
Excel
PowerPoint
Word
Unemployed
Ready to interview
Full-time / Not interested in working remotely
6-10 years
Nong Lam University, HCMC
Kinh Doanh NN
Avatar of Anisya Riswanti.
Avatar of Anisya Riswanti.
Past
Admin E-Commerce dan Store Leader @PT Luby Abadi Mandiri
2021 ~ 2023
Administrator and Customer Service Specialist
Within three months
Anisya Riswanti Admin E-Commerce Saya lulusan Business Management & Marketing dengan pengalaman kerja sebagai Staff Administrasi Penjualan/E-Commerce selama 6 tahun marketplace yang digunakan seperti Shopee, Tokopedia, Lazada, Blibli, Bukalapak dan Akulaku, serta berpengalaman mengelola Toko Retail selama 1 tahun, terbiasa dengan melayani customer dan dapat menggunakan sistem Point Of Sales (POS), Intacs, Accurate Online dan Microsoft Office. Jakarta Utara, DKI Jakarta, Indonesia https://www.linkedin.com/in/anisya-riswanti/Pengalaman Kerja Admin E-Commerce dan Store Leader • PT Luby Abadi Mandiri MaretSeptember 2023 | Jakarta Utara, DKI Jakarta, Indonesia Mengelola
Word
Excel
PowerPoint
Unemployed
Ready to interview
Full-time / Interested in working remotely
4-6 years
Sekolah Menengah Kejuruan SMKN 12 Jakarta
Pemasaran
Avatar of indah marketing.
Avatar of indah marketing.
sales @PT Mitsubishi Motors Kramayudha Indonesia
2021 ~ Present
Administrator, Virtual Assistant, Customer Service
Within one month
indah marketing My name is Indah, I am a dedicated professional with experience in the field of Marketing and Digital Marketing. I have an educational background in Information Systems and have worked in various companies where I have developed strong skills in the World of Marketing. During my career, I have been involved in various projects involving Marketing and have managed to achieve significant results. I am confident in my abilities for Digital Marketing-Web Design -Translation(Eng-Eng) -Image Editing, as well as collaborating with a team to achieve common goals.In addition, I am
Word
Canva
Java
Employed
Ready to interview
Part-time / Interested in working remotely
10-15 years
Institut Teknologi Sepuluh Nopember
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Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
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Leadership
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More than one year
Project Manager/ Graphic Designer/ Fullstack
H&M Transport
2022 ~ Present
Cuenca, Ecuador
Professional Background
Current status
Job Search Progress
Professions
Microbiologist
Fields of Employment
Artificial Intelligence / Machine Learning, Big Data, Blockchain
Work experience
6-10 years work experience (4-6 years relevant)
Management
I've had experience in managing 15+ people
Skills
Ability To Learn Quickly
Attention To Detail
Highly Organized
Decision Making
Detail Oriented
Adaptability
Leadership
Innovation
Motivated
Teamwork
Commitment
Customer Relationship
Analytical Skills
Team Management
Strong Communication
Organizational Skills
Creativity Skills
Languages
English
Native or Bilingual
German
Professional
Spanish
Native or Bilingual
Job search preferences
Positions
Project Manager
Job types
Full-time
Locations
Remote
Remote Only
Freelance
No
Educations
School
Crehana
Major
Adobe CC
Print

Juan Aguilar

Project Manager/ Graphic Designer/ Fullstack

Project Manager/Ux and
UI Designer / Full-stack Developer / Graphic Designer with more than
6 years of experience in the field of retail, my biggest achievement
is the implementation of a Computer Vision Project in more than 170
Supermarkets in Ecuador, and the automation of processes in my job
environment

  Cuenca, Ecuador

Skills

Tech Stack

  Python   SQL    R   FTP's   Jenkins   

Design Tools

   Illustrator      Photoshop      Sketch      Figma      Invision   

Work Experience


Customer Service, Integration Officer

H&M Transport

enero 2022 - Present
Virginia, USA

In charge of the routing system

Backend & Customer Service

Amazon Web Services (AWS)

December 2021 - Present
Virginia, USA

Backend Developer for AWS is not directly employed by them but working as a BPO under the company Go2

Teammate

Go2

December 2021 - Present
Philadelphia, USA

I'm a Teammate in Go2 working for the client Amazon, as a Backend developer, Integrations officer, and Customer Service assistant.

Project for Optimization of Warehouses

Corporacion Favorita

July 2019 - September 2020
Quito, Ecuador 

Using R language and Python Models for the optimization of the Warehouses in the Distribution Center. What we did was, we used prediction models to better locate the products in the warehouse that way use optimize the time of loading the trucks. We were able to save up to 3 million dollars a year with this data model. That we could even optimize personal time in the warehouses.

Computer Vision for Recognition of Fruit and Vegetables

NUO

September 2020 - September 2021
Quito, Ecuador 

Implementation and creation of a Computer Vision model for the recognition of fruits and vegetables in the Point of Sale, creation of the databases and the learning model, also in charge of the integration with the company systems, and utilization of Python Models and Scripts for Data Analysis

Scrum Master

Corporacion Favorita

November 2019 - September 2021
Quito, Ecuador

Implemented Scrum Methodology for Projects and for processes

Project Manager

Corporacion Favorita

January 2019 - septiembre 2021
Quito, Ecuador

Created and Implemented MVP & Projects that helped create innovation in the company

Customer Assistant

Corporacion Favorita

August 2015 - February 2019
Quito,Ecuador

Give Customers for the Retail Format of Supermaxi assistance in
anything that they need, give technical help with any issue with the
retail programs that were used

Integration of Tableu with SAP and other API

Corporacion Favorita

agosto 2019 - mayo 2020
Taipei, Taiwan

In charge of Integration of Tableau services with SAP and the API from the company for full reports of the company KPI in the 170 Stores around Ecuador

Education

2020 - 2021

Crehana

Adobe CC

2020 - 2020

Flutter & Dart Udemy

Field of study

2018 - 2020

Udemy

R Lenguage

Apr 2018 - Jan 2020

Udemy

Graphic Design

2019 - 2019

Udemy

Graduated with High Honors

2002 - 2014

Colegio Aleman Stiehle de Cuenca

Graduated with High Honors

Crehana

Adobe CC

2020 - 2021

Flutter & Dart Udemy

Field of study

2020 - 2020

Skills

   Ability To Learn Quickly      Attention To Detail      Highly Organized      Decision Making      Detail Oriented      Adaptability      Leadership      Innovation      Motivated      Teamwork      Commitment      Customer Relationship      Analytical Skills      Team Management      Strong Communication      Organizational Skills      Creativity Skills   

Language

   English — C2 PROFICIENT      German — Profesional      Spanish — Native   

Resume
Profile

Juan Aguilar

Project Manager/ Graphic Designer/ Fullstack

Project Manager/Ux and
UI Designer / Full-stack Developer / Graphic Designer with more than
6 years of experience in the field of retail, my biggest achievement
is the implementation of a Computer Vision Project in more than 170
Supermarkets in Ecuador, and the automation of processes in my job
environment

  Cuenca, Ecuador

Skills

Tech Stack

  Python   SQL    R   FTP's   Jenkins   

Design Tools

   Illustrator      Photoshop      Sketch      Figma      Invision   

Work Experience


Customer Service, Integration Officer

H&M Transport

enero 2022 - Present
Virginia, USA

In charge of the routing system

Backend & Customer Service

Amazon Web Services (AWS)

December 2021 - Present
Virginia, USA

Backend Developer for AWS is not directly employed by them but working as a BPO under the company Go2

Teammate

Go2

December 2021 - Present
Philadelphia, USA

I'm a Teammate in Go2 working for the client Amazon, as a Backend developer, Integrations officer, and Customer Service assistant.

Project for Optimization of Warehouses

Corporacion Favorita

July 2019 - September 2020
Quito, Ecuador 

Using R language and Python Models for the optimization of the Warehouses in the Distribution Center. What we did was, we used prediction models to better locate the products in the warehouse that way use optimize the time of loading the trucks. We were able to save up to 3 million dollars a year with this data model. That we could even optimize personal time in the warehouses.

Computer Vision for Recognition of Fruit and Vegetables

NUO

September 2020 - September 2021
Quito, Ecuador 

Implementation and creation of a Computer Vision model for the recognition of fruits and vegetables in the Point of Sale, creation of the databases and the learning model, also in charge of the integration with the company systems, and utilization of Python Models and Scripts for Data Analysis

Scrum Master

Corporacion Favorita

November 2019 - September 2021
Quito, Ecuador

Implemented Scrum Methodology for Projects and for processes

Project Manager

Corporacion Favorita

January 2019 - septiembre 2021
Quito, Ecuador

Created and Implemented MVP & Projects that helped create innovation in the company

Customer Assistant

Corporacion Favorita

August 2015 - February 2019
Quito,Ecuador

Give Customers for the Retail Format of Supermaxi assistance in
anything that they need, give technical help with any issue with the
retail programs that were used

Integration of Tableu with SAP and other API

Corporacion Favorita

agosto 2019 - mayo 2020
Taipei, Taiwan

In charge of Integration of Tableau services with SAP and the API from the company for full reports of the company KPI in the 170 Stores around Ecuador

Education

2020 - 2021

Crehana

Adobe CC

2020 - 2020

Flutter & Dart Udemy

Field of study

2018 - 2020

Udemy

R Lenguage

Apr 2018 - Jan 2020

Udemy

Graphic Design

2019 - 2019

Udemy

Graduated with High Honors

2002 - 2014

Colegio Aleman Stiehle de Cuenca

Graduated with High Honors

Crehana

Adobe CC

2020 - 2021

Flutter & Dart Udemy

Field of study

2020 - 2020

Skills

   Ability To Learn Quickly      Attention To Detail      Highly Organized      Decision Making      Detail Oriented      Adaptability      Leadership      Innovation      Motivated      Teamwork      Commitment      Customer Relationship      Analytical Skills      Team Management      Strong Communication      Organizational Skills      Creativity Skills   

Language

   English — C2 PROFICIENT      German — Profesional      Spanish — Native