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4-6 years
6-10 years
10-15 years
More than 15 years
Manager in Training @Cici's2024 ~ Present
・
Manager
Within one month
Roger L. Snook Jr. Guest Services | Restaurant Management | Marketing Communications [email protected] • Burleson, TXEnergetic restaurant professional with strong teamwork skills. Determined and responsible with a commitment to improving organizational efficiency, labor costs, and food expenditures. Engaging guests with dynamic brand storytelling. Work Experience General Manager • Cicis JanuaryPresent Ensured compliance with all food safety regulations and sanitation standards. Supervised and trained staff in customer service, food handling, and safety protocols. Maintained weekly labor and food cost goals. Performed regular maintenance checks on equipment to ensure proper functioning.
Employed
・
Ready to interview
Full-time / Not interested in working remotely
6-10 years
Eastern Nazarene College
・
Communications
Product Marketing & Operation Expert, Content Commerce @Alibaba Group2021 ~ Present
・
Senior Marketing Manager/Marketing Director
Within one month
Regional Resources to corporate strategy for maximized Results 📐 Role & Responsibilities A. Marketing & Media Strategy - Olympics media marketing strategy lead: Greater China and Asia-Pacific markets - Media strategy PM: Media planning for various Alibaba business lines online and offline - Promote group Martech solutions to business brands B. Content marketing - CCTV program placements, Hunan TV live broadcast events, Douyin short videos, and live streaming projects - Social media content marketing planning Brand Marketing Director • Alibaba Group 七月十月 2020 ✍🏻 Build “Tmall go-to-market and Super Brand Day Marketing Solutions” Brand through KA Collaborations 📐 Role
Employed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
FuJen Catholic University
・
Japanese Language & Culture
Operation & Marketing Director / US & SEA Region @17LIVE Inc.2021 ~ Present
・
Marketing or Operation Manager / Director
Within one month
Employed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
Birmingham City University
・
Events and Exhibition ManagementSales & Marketing Manager @聖和汽車股份有限公司 Sheng-Ho Automobiles2018 ~ Present
・
Business Development / Product Manager / Product Marketing/ Strategy Manager
Within one month
Employed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
Loughborough University
・
Marketing & Management
Head Kitchen @Ruka Coffee2022 ~ Present
・
Kitchen
Within one month
Ahmad Khafi Head Kitchen East Jakarta, Indonesia Saya telah memiliki pengalaman kerja di bidang perhotelan dan restoran yaitu sebagai Kitchen Crew selama kurang lebih 2 tahun. Berbekal latar belakang pendidikan, kemampuan dan pengalaman yang saya miliki, saya siap untuk bisa memberikan kinerja dan kontribusi terbaik saya bagi perusahaan. Ahmad Khafi Saya telah memiliki pengalaman kerja di bidang Food & Beverage sebagai Kitchen Crew selama kurang lebih 6 tahun. Berbekal latar belakang kemampuan dan pengalaman yang saya miliki, sya siap untuk bisa memberikan kinerja dan kontribusi terbaik saya bagi [email protected] ahmad_khafi24 Jakarta, ID Pengalaman
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
主理人 @Instagram: Colorholic_man2019 ~ Present
・
行銷經理
Within one month
效：優化關鍵字成效-降低點擊成本、提高CTR與轉換率。經過六個月的經營，點擊成本降低25%、CTR提升30%、轉換率提升120%。 主要工作 - 行銷策略：直接與總經理報告，並合作一同規劃公司發展路徑與行銷策略。 - 建立行銷部門與數位轉型：從零到一建立行銷部
Employed
・
Ready to interview
Full-time / Interested in working remotely
More than 15 years
中國文化大學 Chinese Culture University
・
大眾傳播
行銷副理 / KOL Radar 行銷科技事業部 @愛卡拉互動媒體股份有限公司2021 ~ Present
・
品牌專案企劃、網路行銷企劃、數位行銷企劃
Within one month
網頁二 ）。 宏林跨媒體整合行銷公司 ( 全方位行銷代理商 )｜專案企劃與文案執行｜負責國際級電商、快時尚、餐飲業等客戶之 360 度行銷企劃，執行近百萬的行銷預算。 品牌與行銷企劃： 分析客戶 USP 與目標客群，以設定品牌風格與行銷調性。曾以節慶貼文替
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
臺北市立大學
・
英語教學系
Full-Stack Developer @SingaPay2023 ~ Present
・
Front-End / Back-End / Full Stack Web Developer
Within one month
Jakarta, Indonesia Application Developer RedHunter Academy Participate in bootcamp by learning programming languages such as mobile programming languages, java and kotlin and also website programming languages such as php with laravel framework and mysql for backend. JulySeptember 2018 Surabaya, Indonesia Frontend Web Developer ECFM - EACIIT's Cash Flow Management Tool Participate in making a cash flow management website within 3 months during an internship and become a team leader for a front end team with several goals. EducationUniversitas Mercu Buana Marketing Communication AdvertisingSMK Telkom Malang Computer Programming Skills React JS Next JS CodeIgniter Laravel MySQL ...
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
Universitas Mercu Buana
・
Marketing Communication AdvertisingPast
Copywriter and Editor @Allina Health2022 ~ 2022
・
Marketing Intern, Marketing Assistant, Social Media Intern, Social Media Assistant, Events Intern, PR Intern, Copywriter
Within three months
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
Coursera
・
Fundamentals in Digital Marketing
Marketing Supervisor @Jebsen & Jessen (SEA)2004 ~ 2006
・
Communications, Public Relations or Marketing Communications Manager
Within one month
March 2008 to complete financial independence. Public Relations Manager • Ruamrudee International School OctoberFebruary 2008 In charge of community liaision and organizing the school's series of events for its biggest celebration yet - 50th Anniversary. Raised over 1 million Baht of sponsorship for the 50th Anniversary school play. Marketing Supervisor • Jebsen & Jessen (SEA) AprilSeptember 2006 In charge of integrated marketing communication for Thailand 2nd best selling digital camera at the time - Samsung. Led event team and coordinated with PR team for product launch, exhibitions, roadshows, and everyday POS efforts Account Manager & Art Director • Litehart & Groovy Map MaySeptember
Employed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
Queensland University of Technology
・
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Definition of Reputation Credits
Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Professional Background
Current status
Employed
Job Search Progress
Professions
Customer Service / Support, Technical Customer Service Engineer
Fields of Employment
Medical Devices, Pharmaceutical / Biotech
Work experience
6-10 years
Management
None
Skills
Languages
English
・
Intermediate
Job search preferences
Positions
Customer Service Manager
Job types
Full-time
Locations
Taipei, Taiwan, New Taipei City, Taiwan, Taoyuan, Taiwan, Taichung, Taiwan, Hsinchu, Hsinchu City, Taiwan
Remote
Interested in working remotely
Freelance
No
Educations
School
中原大學
Major
生物醫學工程
Hao Chang ( Justin )
Now is Field Service Engineer at Cytiva.
Responsible for Chromatography and SPR instrument after-sales service.
Participated in HCH, CGMH-Taoyuan, CGMH-LK, CGMH-Tucheng, SCMH, VGH-Taipei Automation equipment installation plan at Roche Diagnostics.
Have six years experience at Aesthetic & Medical Lasers system, Ultrasound system.
Responsible for Taipei City, New Taipei City, Taoyuan and Hsinchu customers.
Achieve Team revenue target and NPS score.
Provide best Technical Service and be Professional.
Cytiva Field Service Engineer
Taipei，TW
[email protected]
0978596107
Ability
1.Hardware knowledge.2.Experienced at Device Troubleshooting.
3.Provide customer service, customer training.
4.Customer Complaint Handling.
5.Cross function, achieve team target.
6.Contract sales, handling, maintain.
7.Tools, Spare parts, schedule management.
8.Responsibility, careful, Coordination, Patience.
Hobby
Music Band, Drum, Cooking.
Skill in Cytiva
Hardware & System Control
- AKTA Chromatography, Biacore SPR instrument.
- Control software operation.
- Technical software station operation and installation.
- Service Maintenance : 6 month / Year.
- Instrument IQ/OQ and RQ.
- Hardware, Software Troubleshooting.
- Mechanical/Calibrator Adjustment.
- Cytiva products Training certificate.
Customer Service / Internal System Operation
- Phone / Email / onsite support.
- Build up customer trust.
- Provide technical suggestion.
- Achieve Team revenue target and NPS score.
- Calibration tools management.
- Personal schedule management.
Skill in Roche
Instrument & Server
- Responsible 17 Customers and 69 instruments
- Clinical chemistry, Immunochemistry, Pre/Post Analyzer.
- Service Maintenance : 3 month/6 month/Year.
- Hardware, Software Troubleshooting.
- Mechanical/Calibrator Adjustment
- Cobas 411, Cobas 6000, Cobas 6500 Training Certificate
- Cobas e801 Training Certificate
- Post Analytics system Training Certificate
- Remote Service Training Certificate
Installation/De-installation
- Immunochemistry Analyzer-e411,e601,e801.
- Clinical chemistry Analyzer-c311,c501,c503,c701.
- Remote Service, Server connection-Cobas Link.
- Pre&Post-analytical system-p471, p612, p501.
- Instrument Teach-in, Performance Check.
- Automation CCM equipment.
- Participate in HCH, CGMH-Taoyuan, CGMH-LK, CGMH-Tucheng, SCMH, VGH-Taipei Automation equipment plan.
Customer Service
- Operation Training
- Troubleshooting Training
- Maintenance Training
- Maintenance&Troubleshooting
- On call service
- Responsibility
- Key Account : HCH, CGMH-Taoyuan, CGMH-Tucheng, VHCT-Hsinchu, UPL-Taoyuan
Skills in WohMedical & Collamatrix
Aesthetic & Medical Lasers systems
- 1064, 532nm Laser System
- CO2 Laser System
- Pico-Second Laser System
- 2940nm, 1550nm Laser System
- 585 nm Laser System
- 694 nm Ruby Laser System
- Ultrasound System
- High-frequency electromagnetic field System
Ultrasound Image systems
- Ecube 5
- Ecube 7
- Ecube 8
- Ecube 9
- Ecube 15
Customer
- Customer service
- Clinic Operation Training
- Customer Complaint Handling
- Contract, Components Selling
- Bargaining Power Good
- Relationship with the Customers
- Regular Maintenance Arrangements
ALPINION Certificate
In October 2018, I was assigned to participate in the Korean ALPINION Ultrasound system Training Course.
Complete system troubleshooting, maintenance & repair.
Arrange internal Training for Engineer.
SCITON Certificate
In December 2018, I was assigned to participate in the SCITON Laser system Training Course.
Complete system troubleshooting, maintenance & repair.
Arrange internal Training for Engineer.
Roche Post Analytics system Training Certificate
In February 2020, I was assigned to participate in the Roche(Switzerland) Post Analytics system Training Course.
Complete system troubleshooting, maintenance & repair.
Arrange internal Training for Engineer.
Work Experience
Cytiva, Field Service Engineer, Aug 2021~Now
- Responsible for Chromatography, SPR instrument and Cytiva products.
- Hardware and software System Installation.
- Instrument troubleshooting.
- Provide Preventive maintenance, IQ/OQ and RQ Service.
- Spare parts and calibration tools management.
- Build up customer trust.
- Achieve Team revenue target and NPS score.
Taiwan Roche Diagnostics, Technical Services Specialist, Aug 2019~Aug 2021
- Responsible for maintaining 16 different devices.
- Clinical chemistry & immunochemistr Installation：Cobas 4000, 6000, 8000, Pro.
- Pre/Post-analytical system Installation.
- Remote Service, E-Lab Installation.
- Responsible for about 30 customers mainly in Taoyuan and Hisnchu.
- Customer service, Training
- Clinical chemistry & immunochemistry Basic knowledge.
- Device Maintenance, Repair and Troubleshooting.
- Cobas 411,Cobas 6000, Cobas 8000 Training Certificate.
- Post Analytics system Training Certificate.
- Cornerstone Online Training.
- Participate in HCH, CGMH-Taoyuan, CGMH-LK, CGMH-Tucheng, SCMH, VGH-Taipei Automation equipment plan.
WohMedical, Field Service Engineer, Mar 2017 ~ Aug 2019
- Aesthetic & Medical Lasers system, Ultrasound system repair and maintenance.
- Equipment includes clean-field laser, pico-second laser, airborne fat-reducing radio wave, ruby laser, etc.
- Responsible for maintaining 13 different devices.
- Responsible for about 80 customers, mainly in Taipei, New North, Taoyuan, etc.
- On behalf of the company to the United States, Bangkok to participate in training courses.
- The achievement of departmental performance targets for two consecutive years.
- Independent thinking, independent ability.
- Inter-department communication and coordination skills.
Collamatrix, Field Service Engineer, Aug 2013 ~ Mar 2017
- Aesthetic & Medical Lasers system, Ultrasound system repair and maintenance.
- Equipment includes clean-field laser, CPT RF system, Fractional laser, hair removal laser, etc.
- Responsible for maintaining 17 different devices.
- Responsible for about 35 customers, 100 devices, mainly in Taipei, New North, Taoyuan, etc.
- On behalf of the company to the United States, Bangkok to participate in training courses.
- The achievement of departmental performance targets for two consecutive years.
- Independent thinking, independent ability.
- Inter-department communication and coordination skills.
Working Holiday in Australia, Aug 2012 ~ Aug 2013
- Expand your personal vision.
- Learning English listening, speaking, reading and writing.
- To cultivate high-efficiency work habits and team work.
Education
Chung Yuan Christian University, Biomedical engineering, 2007 ~ 2011
Independent study project: Wireless Home Security for the hearing-impaired
Hao Chang ( Justin )
Now is Field Service Engineer at Cytiva.
Responsible for Chromatography and SPR instrument after-sales service.
Participated in HCH, CGMH-Taoyuan, CGMH-LK, CGMH-Tucheng, SCMH, VGH-Taipei Automation equipment installation plan at Roche Diagnostics.
Have six years experience at Aesthetic & Medical Lasers system, Ultrasound system.
Responsible for Taipei City, New Taipei City, Taoyuan and Hsinchu customers.
Achieve Team revenue target and NPS score.
Provide best Technical Service and be Professional.
Cytiva Field Service Engineer
Taipei，TW
[email protected]
0978596107
Ability
1.Hardware knowledge.2.Experienced at Device Troubleshooting.
3.Provide customer service, customer training.
4.Customer Complaint Handling.
5.Cross function, achieve team target.
6.Contract sales, handling, maintain.
7.Tools, Spare parts, schedule management.
8.Responsibility, careful, Coordination, Patience.
Hobby
Music Band, Drum, Cooking.
Skill in Cytiva
Hardware & System Control
- AKTA Chromatography, Biacore SPR instrument.
- Control software operation.
- Technical software station operation and installation.
- Service Maintenance : 6 month / Year.
- Instrument IQ/OQ and RQ.
- Hardware, Software Troubleshooting.
- Mechanical/Calibrator Adjustment.
- Cytiva products Training certificate.
Customer Service / Internal System Operation
- Phone / Email / onsite support.
- Build up customer trust.
- Provide technical suggestion.
- Achieve Team revenue target and NPS score.
- Calibration tools management.
- Personal schedule management.
Skill in Roche
Instrument & Server
- Responsible 17 Customers and 69 instruments
- Clinical chemistry, Immunochemistry, Pre/Post Analyzer.
- Service Maintenance : 3 month/6 month/Year.
- Hardware, Software Troubleshooting.
- Mechanical/Calibrator Adjustment
- Cobas 411, Cobas 6000, Cobas 6500 Training Certificate
- Cobas e801 Training Certificate
- Post Analytics system Training Certificate
- Remote Service Training Certificate
Installation/De-installation
- Immunochemistry Analyzer-e411,e601,e801.
- Clinical chemistry Analyzer-c311,c501,c503,c701.
- Remote Service, Server connection-Cobas Link.
- Pre&Post-analytical system-p471, p612, p501.
- Instrument Teach-in, Performance Check.
- Automation CCM equipment.
- Participate in HCH, CGMH-Taoyuan, CGMH-LK, CGMH-Tucheng, SCMH, VGH-Taipei Automation equipment plan.
Customer Service
- Operation Training
- Troubleshooting Training
- Maintenance Training
- Maintenance&Troubleshooting
- On call service
- Responsibility
- Key Account : HCH, CGMH-Taoyuan, CGMH-Tucheng, VHCT-Hsinchu, UPL-Taoyuan
Skills in WohMedical & Collamatrix
Aesthetic & Medical Lasers systems
- 1064, 532nm Laser System
- CO2 Laser System
- Pico-Second Laser System
- 2940nm, 1550nm Laser System
- 585 nm Laser System
- 694 nm Ruby Laser System
- Ultrasound System
- High-frequency electromagnetic field System
Ultrasound Image systems
- Ecube 5
- Ecube 7
- Ecube 8
- Ecube 9
- Ecube 15
Customer
- Customer service
- Clinic Operation Training
- Customer Complaint Handling
- Contract, Components Selling
- Bargaining Power Good
- Relationship with the Customers
- Regular Maintenance Arrangements
ALPINION Certificate
In October 2018, I was assigned to participate in the Korean ALPINION Ultrasound system Training Course.
Complete system troubleshooting, maintenance & repair.
Arrange internal Training for Engineer.
SCITON Certificate
In December 2018, I was assigned to participate in the SCITON Laser system Training Course.
Complete system troubleshooting, maintenance & repair.
Arrange internal Training for Engineer.
Roche Post Analytics system Training Certificate
In February 2020, I was assigned to participate in the Roche(Switzerland) Post Analytics system Training Course.
Complete system troubleshooting, maintenance & repair.
Arrange internal Training for Engineer.
Work Experience
Cytiva, Field Service Engineer, Aug 2021~Now
- Responsible for Chromatography, SPR instrument and Cytiva products.
- Hardware and software System Installation.
- Instrument troubleshooting.
- Provide Preventive maintenance, IQ/OQ and RQ Service.
- Spare parts and calibration tools management.
- Build up customer trust.
- Achieve Team revenue target and NPS score.
Taiwan Roche Diagnostics, Technical Services Specialist, Aug 2019~Aug 2021
- Responsible for maintaining 16 different devices.
- Clinical chemistry & immunochemistr Installation：Cobas 4000, 6000, 8000, Pro.
- Pre/Post-analytical system Installation.
- Remote Service, E-Lab Installation.
- Responsible for about 30 customers mainly in Taoyuan and Hisnchu.
- Customer service, Training
- Clinical chemistry & immunochemistry Basic knowledge.
- Device Maintenance, Repair and Troubleshooting.
- Cobas 411,Cobas 6000, Cobas 8000 Training Certificate.
- Post Analytics system Training Certificate.
- Cornerstone Online Training.
- Participate in HCH, CGMH-Taoyuan, CGMH-LK, CGMH-Tucheng, SCMH, VGH-Taipei Automation equipment plan.
WohMedical, Field Service Engineer, Mar 2017 ~ Aug 2019
- Aesthetic & Medical Lasers system, Ultrasound system repair and maintenance.
- Equipment includes clean-field laser, pico-second laser, airborne fat-reducing radio wave, ruby laser, etc.
- Responsible for maintaining 13 different devices.
- Responsible for about 80 customers, mainly in Taipei, New North, Taoyuan, etc.
- On behalf of the company to the United States, Bangkok to participate in training courses.
- The achievement of departmental performance targets for two consecutive years.
- Independent thinking, independent ability.
- Inter-department communication and coordination skills.
Collamatrix, Field Service Engineer, Aug 2013 ~ Mar 2017
- Aesthetic & Medical Lasers system, Ultrasound system repair and maintenance.
- Equipment includes clean-field laser, CPT RF system, Fractional laser, hair removal laser, etc.
- Responsible for maintaining 17 different devices.
- Responsible for about 35 customers, 100 devices, mainly in Taipei, New North, Taoyuan, etc.
- On behalf of the company to the United States, Bangkok to participate in training courses.
- The achievement of departmental performance targets for two consecutive years.
- Independent thinking, independent ability.
- Inter-department communication and coordination skills.
Working Holiday in Australia, Aug 2012 ~ Aug 2013
- Expand your personal vision.
- Learning English listening, speaking, reading and writing.
- To cultivate high-efficiency work habits and team work.
Education
Chung Yuan Christian University, Biomedical engineering, 2007 ~ 2011
Independent study project: Wireless Home Security for the hearing-impaired