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4-6 years
6-10 years
10-15 years
More than 15 years
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Account Operation Specialist @Hewlett Packard Enterprise
2020 ~ 2020
Account Operation Specialist
Within one year
Contract Administration
Sales Order Processing
Sales Order Management
Full-time / Interested in working remotely
10-15 years
Universiti Tun Abdul Razak UNIRAZAK
Knowledge Management
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Avatar of the user.
Finance Manager @Pak Wifi Pvt Limited
2019 ~ Present
Account Manager
Within one month
computerized accounting
Inventory Management System
Point of Sale (POS) Systems
Employed
Ready to interview
Full-time / Interested in working remotely
10-15 years
Bahauddin Zakariya University
Law
Avatar of Kun Huai Nie 聶崑淮.
Avatar of Kun Huai Nie 聶崑淮.
Past
Product planner @壹一壹一科技股份有限公司
2022 ~ Present
Project Manager、PM、專案經理、UX、網站企劃、產品企劃
Within two months
Kun Huai Nie 聶崑淮 Product Manager Taipei Taiwan CAPABLE AND READY TO GO 5 years of hands-on experience in managing mobile app development and operations including 3 initiatives starting from scratch and 4 existing products. Whole product owner roadmaps knowledge: discovering user's pain point, planning for features and launches, optimizing UI&UX on iOS , Android and RWD sites, and deep diving into user data gathering/analysi s to come up with updates or promotions. Successful at revamping user experience by working with native speakers/users. Highly concentrated on delivering the authentic
Product Management
Prototyping
Growth Hacking
Reputation Credits1
Unemployed
Open to opportunities
Full-time / Interested in working remotely
4-6 years
Tamkang University (TKU)
International Business
Avatar of Che Wei, Yang (Jerry Yang).
Avatar of Che Wei, Yang (Jerry Yang).
Director @Hakuhodo group DAC Taiwan
2017 ~ Present
Manager/Director
Within two months
our industry. FEBPresent Sr. Sales representative • TransAsia Airways Introduced and implemented 1. Managing the whole sales performance of Taipei-Tokyo, Taipei-Sendai, Taipei-Hokkaido routes. 2. Responding immediately to requests from customers for quotes and special projects for charter flights. 3. Collaborating with operations teams to develop high loading for every single flight. 4. Reviewing the performance on tickets sold by travel agencies, and planning incentive-project to improve sales performance. 5. Working with a technical team to improve the platform of B2C. MARMARSales Representative • Far Eastern Air
Multilingual
Strategic Planning
Planning
Full-time / Interested in working remotely
6-10 years
University of Brighton
International Marketing
Avatar of 丁宏偉.
Avatar of 丁宏偉.
Management Associate of Corporate Banking @Cathay United Bank
2023 ~ Present
Within six months
丁宏偉 Management Associate of Corporate Banking Taipei City, Taiwan Dynamic financial professional with a comprehensive background in managing bond portfolios for VIP customers, structuring overseas business operations, creating international trust structures, and implementing effective tax prevention and mitigation strategies. Proven ability to open and manage private bank and Offshore Banking Unit (OBU) accounts. Currently excelling as a Management Associate of Corporate Banking at Cathay United Bank. Work Experience Management Associate of Corporate Banking • Cathay United Bank JulyPresent Lead and manage relationships with corporate clients, delivering bespoke financial solutions that precisely meet their needs and objectives
Word
Excel
PowerPoint
Full-time / Interested in working remotely
4-6 years
國立中正大學(National Chung Cheng University)
Finance and Banking
Avatar of 林佳陽.
Avatar of 林佳陽.
Corporate Loan Manager @VOLKSWAGEN FINANCIAL SERVICES TAIWAN LTD
2012 ~ Present
Procurement Officer and Project Management Officer
More than one year
Led / coordinated key project / program agency (media / creative) relationships, managing resource allocation and quality control (timing, cost, and delivery) • Improved / reviewed the relationship with importer and dealer’s management to accelerate satisfaction and penetration through comprehensive performance review. Business Development Manager • T-Mobile PhoneX Wireless 九月十二月 2011 • Initiated projects for new market penetration and online operations, as well as assisted company in expanding into a new business. • Fine-tuned operational processes among 20+ stores in Southern California. Promoted sales and marketing campaign and tactics f...
Comprehensive
Cooperated
Independent
Full-time / Interested in working remotely
6-10 years
University of Southern California
Master of Business Administration : Marketing and Consumer Behavior
Avatar of Sherre Gaffney.
Avatar of Sherre Gaffney.
In Home Support Services Care Provider @San Francisco County IHSS
2017 ~ 2022
Desk Clerk
More than one year
duties to ensure smooth, efficient office operations. Resident oriented, providing first-rate service to SRO clients, streamlining processes and managing special needs by connecting residents with trauma-informed care and substance-abuse-based programs. OctoberNovember 2020 Front Desk Clerk Solutions General office duties to ensure smooth, efficient office operations. Resident oriented, providing first-rate service to SRO clients, streamlining processes and managing special needs by connecting residents with trauma-informed care and substance-abuse-based programs. DecemberApril 2011 Sales Associate Gap Inc Attended sales conferences to improve relationship building and closing techniques Building a rapport with
Cleanliness
Supportive
Reliable
Full-time / Interested in working remotely
4-6 years
San Mateo County Adult Education
General Education
Avatar of the user.
Avatar of the user.
Bartender @The Bellezza Suites
2017 ~ Present
Bartender
More than one year
Microsoft Office
Bartending
Mixology
Full-time / Interested in working remotely
10-15 years
SMU

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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
More than one year
Step 2 CS Service Coordinator
Kaplan Test Prep
2020 ~ Present
Holiday, FL, USA
Professional Background
Current status
Job Search Progress
Professions
Fields of Employment
Work experience
6-10 years
Management
I've had experience in managing 15+ people
Skills
High-end sales experience in multiple multi-million dollar corporations
Performing high end multitasking on day-to-day basis
Account Relationship Management
Improving processes
High End Customer Service
Languages
English
Native or Bilingual
Job search preferences
Positions
Step 2 CS Service Coordinator
Job types
Part-time
Locations
Remote
Interested in working remotely
Freelance
No
Educations
School
Purdue University Global
Major
Business Administration
Print

Kaitlyn Marsh

Service Coordinator

  Holiday, FL, USA

Results-oriented professional with 9.5+ years of experience and proven knowledge of conflict resolution, customer communications, and scheduling. Aiming to leverage my skills to successfully fill a role working with both customers as well as employees.

 

Work Experience

Service Coordinator  •  Kaplan North America

February 2020 - Present

- Keep detailed records of student interactions, recording details of inquiries, complaints, or comments, as well as actions taken
- Work with students directly to ensure all questions and concerns are addressed
- Check to ensure that appropriate changes are made to resolve student problems
- Work with partner schools to ensure students are set up for success on the proper exam date
- Work with cross-functional teams to ensure smooth transitions for retail and institutional students alike

Assistant Manager  •  Spirit Halloween

September 2021 - November 2021

- Supervised and trained staff
- Created staff schedules
- Collaborated with other managers on setting and achieving team-specific goals
- Displayed merchandise to maximize purchasing appeal
- Interacted with customers and resolved complaints or grievances
- Cash and credit handling

Student Advocate Account Manager  •  Kaplan Test Prep

September 2016 - February 2020

- Worked as an advocate for all operating units and assisted students and the organization to find a balance that benefited both
- Provided support for cross-functional teams
- Retained students and created revenue through assisting in enrollments
- Completed many special projects and diligently worked to improve processes
- Handled difficult customer interactions
- Provided coaching and feedback to help improve
agents' knowledge and ability to provide adequate customer service
- Resolved Corporate Escalations
- Created schedules and monitored workloads to make sure tasks are being completed
- Trained team members in new areas and ensured proficiency
- Mentored new agents to hone their customer service skills


Member Service Representative  •  McCoy Federal Credit Union

September 2015 - September 2016

- Provided excellent member service to ensure clients would continue a partnership
- Up-sold credit cards and consistently exceeded credit sales
- Handled member interactions professionally, both in
person and through phone interactions
- Ensured excellence in day to day operations of running the branch smoothly
- Assisted with training new hires
- Kept detailed records current and accurate for all branch cash-handling logs

Guest Service Assistant Supervisor  •  SeaWorld Parks & Entertainment

August 2012 - August 2016

- Collaborated with cross-functional teams to ensure planning and implementation of tours ran smoothly
- Trained new and current employees in new areas
- Collaborated with cross-functional teams to ensure guest satisfaction
- Handled large cash and credit card transactions
- Handled difficult guest situations in person
- Organized team members schedules
- Upsold high-end in-park additions and tours
- Assisted in creating educational animal tours for park guests
- Created new processes for a multitude of areas

Education

Purdue University Global

Business Administration

2021 - 2022

Valencia College

Associate in Science (A.S.) Business Management

2011 - 2013

Valencia College

Associate in Arts (A.A.) Business Administration

2011 - 2013

Skills


  • High-end sales experience in multiple multi-million dollar corporations
  • Performing high end multitasking on day-to-day basis
  • Account Relationship Management
  • Improving processes
  • High End Customer Service

Languages


  • English — Native or Bilingual
Resume
Profile

Kaitlyn Marsh

Service Coordinator

  Holiday, FL, USA

Results-oriented professional with 9.5+ years of experience and proven knowledge of conflict resolution, customer communications, and scheduling. Aiming to leverage my skills to successfully fill a role working with both customers as well as employees.

 

Work Experience

Service Coordinator  •  Kaplan North America

February 2020 - Present

- Keep detailed records of student interactions, recording details of inquiries, complaints, or comments, as well as actions taken
- Work with students directly to ensure all questions and concerns are addressed
- Check to ensure that appropriate changes are made to resolve student problems
- Work with partner schools to ensure students are set up for success on the proper exam date
- Work with cross-functional teams to ensure smooth transitions for retail and institutional students alike

Assistant Manager  •  Spirit Halloween

September 2021 - November 2021

- Supervised and trained staff
- Created staff schedules
- Collaborated with other managers on setting and achieving team-specific goals
- Displayed merchandise to maximize purchasing appeal
- Interacted with customers and resolved complaints or grievances
- Cash and credit handling

Student Advocate Account Manager  •  Kaplan Test Prep

September 2016 - February 2020

- Worked as an advocate for all operating units and assisted students and the organization to find a balance that benefited both
- Provided support for cross-functional teams
- Retained students and created revenue through assisting in enrollments
- Completed many special projects and diligently worked to improve processes
- Handled difficult customer interactions
- Provided coaching and feedback to help improve
agents' knowledge and ability to provide adequate customer service
- Resolved Corporate Escalations
- Created schedules and monitored workloads to make sure tasks are being completed
- Trained team members in new areas and ensured proficiency
- Mentored new agents to hone their customer service skills


Member Service Representative  •  McCoy Federal Credit Union

September 2015 - September 2016

- Provided excellent member service to ensure clients would continue a partnership
- Up-sold credit cards and consistently exceeded credit sales
- Handled member interactions professionally, both in
person and through phone interactions
- Ensured excellence in day to day operations of running the branch smoothly
- Assisted with training new hires
- Kept detailed records current and accurate for all branch cash-handling logs

Guest Service Assistant Supervisor  •  SeaWorld Parks & Entertainment

August 2012 - August 2016

- Collaborated with cross-functional teams to ensure planning and implementation of tours ran smoothly
- Trained new and current employees in new areas
- Collaborated with cross-functional teams to ensure guest satisfaction
- Handled large cash and credit card transactions
- Handled difficult guest situations in person
- Organized team members schedules
- Upsold high-end in-park additions and tours
- Assisted in creating educational animal tours for park guests
- Created new processes for a multitude of areas

Education

Purdue University Global

Business Administration

2021 - 2022

Valencia College

Associate in Science (A.S.) Business Management

2011 - 2013

Valencia College

Associate in Arts (A.A.) Business Administration

2011 - 2013

Skills


  • High-end sales experience in multiple multi-million dollar corporations
  • Performing high end multitasking on day-to-day basis
  • Account Relationship Management
  • Improving processes
  • High End Customer Service

Languages


  • English — Native or Bilingual