Generate reports on team activities, analyze data to evaluate performance, and make improvement recommendations for the department. Mobifone Corporation - Staff Customer Service NovemberJulyAddressing inquiries and customer requests related to telecommunications services such as installation, usage, and technical issues. - Recording, processing, and resolving customer support inquiries via phone, email. - Advising customers on new service packages, products, promotional programs. Introducing new features, updating products or services to customers, and providing usage instructions. - Perform other tasks as agreed and assigned by the manager. SKILLS Proficient in teamwork, time management, communication and adaptability. Resp...
Full-time / Not interested in working remotely
Dalat University・
Business Adminitration