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4-6 years
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More than 15 years
Past
Senior Customer Support Representative @PT Equdero Layanan Indonesia2022 ~ 2024
・
Customer Support Lead
Within one month
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
University of Brawijaya
・
Computer Science
Product Developer @Sararose International Inc2020 ~ Present
・
Product/Project Manager
Within one month
Product: hat, handbag, belt, garment, home decor, water bottle...etc Key customer: Forever 21 | MAO Mapping over 20 customers from worldwide with suitable vendor for customized product. Cooperated with design team to adjust the design, with purchasing team for finding qualified vendor and with QA team for shipping out good quality product. did fashion trend research for each season to make sure all of recommended product is on trend. Negotiated price with vendor to reach customer's request. Managed customer accounts to secure customer satisfaction and repeat business. Identified ...
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
華梵大學
・
外國語文學系
Sustaining/NPI Engineering Program Manager @鴻海集團-新加坡商鴻運科2022 ~ Present
・
Product Manager/ Program Manager
Within one month
product covering in East Asian region. Work Experience Sustaining/NPI Engineering Program Manager • 鴻海集團-新加坡商鴻運科 OctoberPresent ● Lead 2 TPE Sustaining EPMs and 4 Tianjin GPE(Global Product Engineer) to maintain 14+ servers by JDM model with H customer successfully, and achieved a high customer satisfaction rate. ● Lead 3 Tianjin EPMs to develop 3 new servers by ODM model with A/N customers and white box server successfully. Successfully implement 1st US A customer server project to NPI build in Taiwan Hukou factory.
Employed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
Tsinghua University (北京)清華大學
・
Innovative Business ModelProcurement/Sales Engineer @Roresin Corp2017 ~ Present
・
Procurement/Sales Engineer
Within one month
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
銘傳大學 Ming Chuan University
・
Business AdministrationPast
Senior Customer Support Specialist @ASUS Cloud Corporation2013 ~ 2017
・
行銷企劃專員
Within one month
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
National Kaohsiung First University of Science and Technology
・
Applied English
Within one month
the SDGs programs. - Developed content and met with key personnel from the networks to provide fast and honest answers to the potential clients. Achievement : - Successfully invited Taiwanese professionals of different backgrounds to join the programs for the provision of expertise support. - Provided quality SDGs programs which achieved customer satisfaction, thus facilitating the expansion of network and further promotion of the service. Teaching Assistant and Research Assistant • Yuan Ze University, Taiwan OctoberSeptemberGraded undergraduate students' written work. - Assisted the professors in research work. Teacher of English • Vietnam Australia English School, Vietnam JulyJulyDesigned the curriculum and u
Studying
・
Ready to interview
Full-time / Not interested in working remotely
4-6 years
Yuan Ze University
・
Applied Linguistics1
Within two months
will concentrate on what makes Q7 Casino stand out in terms of payment efficiency as we examine the variables that contribute to its expanding popularity among online casino lovers. Speedy resolution In this digital age, the ease and speed with which transactions are executed has a significant impact on customer satisfaction and loyalty, particularly in the online gambling industry. Players appreciate the excitement of the game and want to stay up with the rapid pace, hence Q7 Casino https://www.thexboxhub.com/responsible-gambling-at-q7-casino-australia-balancing-fun-and-accountability/
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
More than 15 years
Past
Transaction risk analyst @PT BANK BRI Tbk2020 ~ 2023
・
Within two months
gmail.com Employment History Transaction Risk Analyst • PT BANK BRI MeiOktoberAnalysed and interrogated large datasets for high-quality risk reporting. 2. Temporarily blocking debit and credit cards which is suspect risk transactions. Contact Center • PT BANK BRI OktoberAprilProcessed complaints professionally, seeking effective, timely solutions for continued customer satisfaction. 2. Acted as first point of contact for customer issues and queries. 3. Optimised customer experience by tailoring responses to individual needs. Handled high call volumes with accuracy and efficiency for optimum productivity. EducationUniversitas Kristen Indonesia Bachelor Degree English Education Skills Microsoft
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
Universitas Kristen Indonesia
・
Pendidikan Bahasa Inggris
Feature Product Manager & Software Engineer @聯發科2020 ~ Present
・
資深軟體工程師
Within one month
advanced applications such as face beauty and object tracking. Feature Product Manager & Software Engineer • 聯發科 AprilPresent | Taipei, Taiwan As a highly skilled software engineer and feature product manager, I spearheaded the design and coordination of the camera bokeh flow, collaborating with cross-functional teams to achieve high customer satisfaction. My analytical thinking and problem-solving skills were recognized with a vAward, and I also played a key role in multiple camera development projects, utilizing my expertise in C++ and Android. Beyonds FPM's part, I also take a role on multiple camera development
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
國立師範大學附屬高級中學
Frontend Engineer @Boastack2021 ~ Present
・
Web Developer | Wordpress Developer
Within two months
exemplary technical support and adept troubleshooting for clients, maintaining an outstanding 100% client satisfaction rate and solidifying numerous long-term partnerships. Frontend Engineer • Win Realty, Nigeria SEPTEMBERAUGUST 2022 Directed the development, maintenance, and optimization of user interfaces for the real estate application, resulting in a 40% increase in user interaction and a 25% enhancement in conversion rates. Managed website updates to ensure accuracy in all listings and property details, leading to a 20% increase in customer satisfaction. Collaborated with the marketing team to optimize the website's SEO, leading to a 30% boost in...
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
Adekunle Ajasin University
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Definition of Reputation Credits
Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
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Leadership
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Professional Background
Current status
Employed
Job Search Progress
Professions
Back-end Engineer, Full Stack Development, Software Engineer
Fields of Employment
Work experience
2-4 years
Management
Skills
Languages
English
・
Fluent
Job search preferences
Positions
Web Engineer、ASP.Net MVC / C# Engineer
Job types
Full-time
Locations
Taipei, 台灣
Remote
Interested in working remotely
Freelance
No
Educations
School
National Taiwan University of Science and Technology
Major
資訊管理系
PROFILE
Proficient in full-stack development, focus on customer service, production infromation management and planning & scheduling system. At same time, also interesting in smart application of machine/deep learning.
My goal is develop a high quality system. When faced any enhancement or requirement item, can expand the system rapid to strength business benefits.
WORK EXPERIENCE
Software Engineer / HP Inc. / Jun, 2023 - Present
- Used C#, .Net Core EF, ABP Framework, Hangfire Job Scheduler, ABAC/RBAC Authorization, HTML, Razor, Bootstrap5, MSSQL
- Refactor VB and webform webpage to C# MVC
- Development and Maintain Product Information System
Software Engineer / Micron / Oct, 2021 - Jun, 2023
- Used C#, .Net Core, AngularJS, TypeScrip, Azure, TFS, PaaS, OpenShift, Splunk, YAML, k8S, Git, HTML, CSS, Bootstrap5, DevOps
- Cross Contry Cooperation
- Improve the planning and scheduling system with data scientist to optimize manufacture performance, make it can reach maximize production efficiency
- Migrate the system from Winform to webpage UI for strength the flexble and information security
- Build and maintain automatic release CI/CD pipeline on Azurefor easier to maintain official release control and reduce operate error.
- Migrate the API service from IIS to cloud service OpenShift for strength the security and resource control.
- Transfer webpage to be RWD desigh to optimize user experience and reduce maintainence cost.
- Job detail
- Full-Stack Development
- RWD webpage design
- RESTFul API implement
- Proficient with any .NET Framework
- DevOps
- Maintain Azure, OSE, Octopus, Git, PaaS(WSO2)
- Proficient with K8s, YAML, git command
- Agile (Scrum)
- Help SM estimate story item and points
- Be a developer, SME and EA
Software Engineer / WIN Semiconductors / Nov, 2018 - Sep, 2021
- My work focus at Web System Development, PRTG Server Monitoring, B2B Software Maintain, Machine Learning Smart Application, GitLab Management.
- Good at using Java, C#、ASP.Net MVC、Razor、.Net EntityFramework、HTML、CSS、JavaScript、Jquery、Bootstrap 3、Bootstrap 4、PRTG、SoftwareAG webMethods、GitLab to solve problems.
- Job detail
- Web System Development contains Requirements Collection, System Design, Front-End and Back-end Design and Database Design.
- Project
- Customer E-Service - Whole web system contains Account Management, Identity verification, Order System and File Download System for strengthen security and convenience. We use rwd website to improve performance and get more customer satisfaction.
- Product Information Management - Record product manufacturing and spedification information, and provide data to ERP, customer service and revenue estimation to make decisions.
- PRTG Server Monitor
- Parse - Anlysis of the causes of server problem.
- Monitor - Monitor server CPU, memory, disk space, website and reminders of abnormal status are formulated.
- Maintain - Trubleshoot the situation when the server has problem and make a plan to prevent second occurrence.
- webMethods B2B System Maintain
- Maintain - webMethods troubleshooting.
- Development - Customize functions according to customer needs.
- Machine Learning Smart Application - Development automated monitoring system to strengthen information security, reduce labor management cost.
- Smart Meeting Room - Use enviromental factors with machine learning(Random Forest) to predict personnel activities, maximize meeting room utilization.
Intern / eland Information / May 2016 - Jun 2017
- Used Java, MSSQL
- Learn how to big data analysis, text mining, algorithm development, database optimization, and I responsible for pre-processing to construct a key term database by billion of article.
- Find emotion of article , write a parser and load key term from database for automatically identify the term's lexical of article, can get emotion of article from parser.
Intern / Maxxis International / Sep 2014 - May 2015
- Used Java, MSSQL
- Help case company construct a spare parts inventory decision-making system, reduce the cost of spare parts, reference spare parts call history, we found that 80% of the cost is caused by 20% of spare parts.
- We use GA algorithm to get high and low spare parts quantity level, avoid too much inventory costs, solve case company inventory costs waste.
- Design an easy decision-making UI, let user can process easily, improve the situation that was calculated manually on paper.
AUTOBIOGRAPHY
I am YUEH-CHIAO LI, can called me Leo. I’m proficient in full-stack development, focus on customer service, production information management and planning & scheduling system. At same time, also interesting in smart application of machine/deep learning.
I love programming, my goal is become a system architect, develop a high value system to increase the company benefit and reduce the cost of company. my work attitude is important to action speak louder than words, always keep curiosity and enthusiasm in this world, keep on going, never give up.
Thank you very much for your time and consideration on my autobiography, and I hope I can have a chance to talk with you.
EDUCATION
Master of Information Management at National Taiwan University Science and Technology / Aug 2015 - Aug 2017
- Research Nature Language Process(NLP) and RNN-LSTM
- GPA 3.8/4
thesis：application of recurrent neural network on identification of blogger's sponsored article / Aug 2016 - Aug 2017 / Click Me
- Used Python, Java, Tensorflow, MongoDB
- My thesis is focus on use NLP and RNN-LSTM to identification sponsored content for ensuring will not make a wrong decisionby refer those fake content.
SKILLS
PROGRAMMING
- C# (.Net Core EF)
- HTML / CSS (Bootstrap 4 & 5)
- Java
- JavaScript (Jquery, AngularJS, TypeScript)
- Python (Tensorflow)
- R
- VB、VBA
- SQL (MSSQL, MySQL, MongoDB)
- DevOps (Azure, OpenShift, Octopus, Splunk, Git, Yaml, K8s)
- API (RESTFul API, Swagger)
- Monitor (Splunk, OpsRamp, Kibana)
- PaaS (WSO2)
PROFILE
Proficient in full-stack development, focus on customer service, production infromation management and planning & scheduling system. At same time, also interesting in smart application of machine/deep learning.
My goal is develop a high quality system. When faced any enhancement or requirement item, can expand the system rapid to strength business benefits.
WORK EXPERIENCE
Software Engineer / HP Inc. / Jun, 2023 - Present
- Used C#, .Net Core EF, ABP Framework, Hangfire Job Scheduler, ABAC/RBAC Authorization, HTML, Razor, Bootstrap5, MSSQL
- Refactor VB and webform webpage to C# MVC
- Development and Maintain Product Information System
Software Engineer / Micron / Oct, 2021 - Jun, 2023
- Used C#, .Net Core, AngularJS, TypeScrip, Azure, TFS, PaaS, OpenShift, Splunk, YAML, k8S, Git, HTML, CSS, Bootstrap5, DevOps
- Cross Contry Cooperation
- Improve the planning and scheduling system with data scientist to optimize manufacture performance, make it can reach maximize production efficiency
- Migrate the system from Winform to webpage UI for strength the flexble and information security
- Build and maintain automatic release CI/CD pipeline on Azurefor easier to maintain official release control and reduce operate error.
- Migrate the API service from IIS to cloud service OpenShift for strength the security and resource control.
- Transfer webpage to be RWD desigh to optimize user experience and reduce maintainence cost.
- Job detail
- Full-Stack Development
- RWD webpage design
- RESTFul API implement
- Proficient with any .NET Framework
- DevOps
- Maintain Azure, OSE, Octopus, Git, PaaS(WSO2)
- Proficient with K8s, YAML, git command
- Agile (Scrum)
- Help SM estimate story item and points
- Be a developer, SME and EA
Software Engineer / WIN Semiconductors / Nov, 2018 - Sep, 2021
- My work focus at Web System Development, PRTG Server Monitoring, B2B Software Maintain, Machine Learning Smart Application, GitLab Management.
- Good at using Java, C#、ASP.Net MVC、Razor、.Net EntityFramework、HTML、CSS、JavaScript、Jquery、Bootstrap 3、Bootstrap 4、PRTG、SoftwareAG webMethods、GitLab to solve problems.
- Job detail
- Web System Development contains Requirements Collection, System Design, Front-End and Back-end Design and Database Design.
- Project
- Customer E-Service - Whole web system contains Account Management, Identity verification, Order System and File Download System for strengthen security and convenience. We use rwd website to improve performance and get more customer satisfaction.
- Product Information Management - Record product manufacturing and spedification information, and provide data to ERP, customer service and revenue estimation to make decisions.
- PRTG Server Monitor
- Parse - Anlysis of the causes of server problem.
- Monitor - Monitor server CPU, memory, disk space, website and reminders of abnormal status are formulated.
- Maintain - Trubleshoot the situation when the server has problem and make a plan to prevent second occurrence.
- webMethods B2B System Maintain
- Maintain - webMethods troubleshooting.
- Development - Customize functions according to customer needs.
- Machine Learning Smart Application - Development automated monitoring system to strengthen information security, reduce labor management cost.
- Smart Meeting Room - Use enviromental factors with machine learning(Random Forest) to predict personnel activities, maximize meeting room utilization.
Intern / eland Information / May 2016 - Jun 2017
- Used Java, MSSQL
- Learn how to big data analysis, text mining, algorithm development, database optimization, and I responsible for pre-processing to construct a key term database by billion of article.
- Find emotion of article , write a parser and load key term from database for automatically identify the term's lexical of article, can get emotion of article from parser.
Intern / Maxxis International / Sep 2014 - May 2015
- Used Java, MSSQL
- Help case company construct a spare parts inventory decision-making system, reduce the cost of spare parts, reference spare parts call history, we found that 80% of the cost is caused by 20% of spare parts.
- We use GA algorithm to get high and low spare parts quantity level, avoid too much inventory costs, solve case company inventory costs waste.
- Design an easy decision-making UI, let user can process easily, improve the situation that was calculated manually on paper.
AUTOBIOGRAPHY
I am YUEH-CHIAO LI, can called me Leo. I’m proficient in full-stack development, focus on customer service, production information management and planning & scheduling system. At same time, also interesting in smart application of machine/deep learning.
I love programming, my goal is become a system architect, develop a high value system to increase the company benefit and reduce the cost of company. my work attitude is important to action speak louder than words, always keep curiosity and enthusiasm in this world, keep on going, never give up.
Thank you very much for your time and consideration on my autobiography, and I hope I can have a chance to talk with you.
EDUCATION
Master of Information Management at National Taiwan University Science and Technology / Aug 2015 - Aug 2017
- Research Nature Language Process(NLP) and RNN-LSTM
- GPA 3.8/4
thesis：application of recurrent neural network on identification of blogger's sponsored article / Aug 2016 - Aug 2017 / Click Me
- Used Python, Java, Tensorflow, MongoDB
- My thesis is focus on use NLP and RNN-LSTM to identification sponsored content for ensuring will not make a wrong decisionby refer those fake content.
SKILLS
PROGRAMMING
- C# (.Net Core EF)
- HTML / CSS (Bootstrap 4 & 5)
- Java
- JavaScript (Jquery, AngularJS, TypeScript)
- Python (Tensorflow)
- R
- VB、VBA
- SQL (MSSQL, MySQL, MongoDB)
- DevOps (Azure, OpenShift, Octopus, Splunk, Git, Yaml, K8s)
- API (RESTFul API, Swagger)
- Monitor (Splunk, OpsRamp, Kibana)
- PaaS (WSO2)