CakeResume Talent Search

上級
On
4〜6年
6〜10年
10〜15年
15年以上
Avatar of Archer Lin.
Avatar of Archer Lin.
Product Designer / Product Manager @SOLOMON Technology Corporation
2019 ~ 現在
PM/產品經理/專案經理
1ヶ月以内
發, 共開發超過 6 款AI辨識產品,包含0-1產品開發、產品重塑。 成功推動核心產品重大改版,並獲得紅點 - UI&UX 類 Best of best 獎項。 Product Manager ⎪ Product Designer ⎪ UI/UX Designer ⎪UX Research Taipei, 台灣 獎項 Red Dot 紅點設計 UI&UX Design Best of the Best 2020 技嘉 奇想設計大賽 概念產品 (BRD+MRD) 銀賞獎 2016 TCA經
Figma
Keynote
office
就職中
面接の用意ができています
フルタイム / リモートワークに興味なし
4〜6年
國立雲林科技大學 National Yunlin University of Science and Technology
工業設計所
Avatar of 翁宇函.
Avatar of 翁宇函.
Past
Product Designer @Freelance
2023 ~ 現在
UI/UX Designer / Product Designer
1ヶ月以内
Humanities Certificate of Strategic Communication Peacebuilding Designlab Certificates UI and UX Design Academy UX Academy Foundation UX Academy Skills Design User Experience, Interaction Design, User Interface, Digital Prototyping, Wireframing, Low-High Fidelity, Mockups. Research: User Interviews, User Testing, Information Architecture, Journey Mapping, Personas, Quantitative Analysis, Card Sorting, Competitor Analysis, Design Strategy Software Figma, Adobe Indesign, Adobe Premiere, Maze, Zendesk, Canva Language: English (Fluent) Mandarin (Native) Taiwanese (Native) Experience Product Designer Freelance | AugustPresent Designed a website for the Irish Football Association in Taiwan and collaborated with a developer to launch the site. Created Brew Box, a mobile app to
Customer Relationship Management (CRM)
Multicultural Team Management
Zendesk Support
無職
面接の用意ができています
フルタイム / リモートワークに興味あり
6〜10年
Brigham Young University - Hawaii
Communications, Digital Humanities , International Cultural Studies
Avatar of the user.
Avatar of the user.
Product designer @FunNow - 即時預訂都會享樂的第一選擇
2023 ~ 現在
Product Designer (UI/UX)
1ヶ月以内
UI Design
UX Research
Design Strategy
就職中
面接の用意ができています
フルタイム / リモートワークに興味あり
4〜6年
Shih-Chien University
Industrial Product Design
Avatar of the user.
Avatar of the user.
Product Design Consultant @Freelancer
2023 ~ 2024
UX Researcher / UIUX Designer / Product Designer
1ヶ月以内
User Interfaces
Service Design
User Research
就職中
面接の用意ができています
フルタイム / リモートワークに興味あり
4〜6年
Shih Chien University
B.F.A Communication Design
Avatar of Li-Chia Cheng.
オフライン
Avatar of Li-Chia Cheng.
オフライン
Freelance Product Designer (Available for Contracts) @Self Employed
2023 ~ 現在
Senior UI/UX designer / Product designer
1ヶ月以内
UX Researcher & Designer GoalsMapper - Designed multiple features and solutions for the B2B SaaS platform for Financial Consultants. - Conducted usability testing and user research to iterate on designs and ensure user satisfaction. - Collaborated with cofounders and stakeholders to drive success for both businesses and theirs clients. - Implemented a new design system and direction to ensure visual consistency and simplify development. - Contributed to GoalsMapper's mission to help Financial Consultants visualize the success of their clients. - Increased user retention by 23.7% over a 12 month period. MayMay 2021 Product Designer L...
Design Thinking
Product Design
UX Design
就職中
面接の用意ができています
フルタイム / リモートワークに興味あり
4〜6年
Tampere University
Human Technology Interaction
Avatar of 古知賢.
Avatar of 古知賢.
Past
UI/UX Designer @家豪科技股份有限公司
2018 ~ 2023
UI/UX Designer / Product Designer
1ヶ月以内
Blair Ku 古知賢 6+ years ' experience specializin g in UX and UI design for websites, apps, and digital products. See my portfolio↗︎ Experience UI/UX Designer • Sharent Technology Co., Ltd. AprDec 2023 In the early stages of my work, I formed a design team with two other designers as a senior designer to redesign the rental and sales platform for real estate, PigRent. During this period, I also created multiple landing pages for marketing campaigns, materials for exhibitions. Later, I independently collaborated directly with product manager and stakeholders to plan and
PowerPoint
Communication
Figma
無職
面接の用意ができています
フルタイム / リモートワークに興味あり
4〜6年
逢甲大學 Feng Chia University
風險管理與保險學系
Avatar of Danny Shih.
Avatar of Danny Shih.
Past
UI Designer @群暉科技 Synology Inc.
2021 ~ 2024
Product Designer (UI/UX)
1ヶ月以内
outstanding customer experience and compelling designs. ▪️ Create design guidelines to provide the best and consistent user experiences in design and product ecosystem of Synology. ▪️ Engage cross-functional teams and highly involve in the entire product life-cycle from product planning, detail design, to implementation. ▪️ Product features mainly include performance monitoring dashboard, cloud and on-premise backups management, infrastructure management, backup plan settings, permission and notifications settings. ✓ Reorganize design system of performance monitoring application in NAS OS, establish consistency and scalable component library in Figma. ✓ Implement Figma design tools for design
Figma
Sketch
Illustrator
無職
面接の用意ができています
フルタイム / リモートワークに興味あり
6〜10年
National Taipei University of Technology, Taipei Tech
Industrial Design
Avatar of 陳玄德.
Avatar of 陳玄德.
Past
產品設計師 @曠世智能股份有限公司(微股力)
2023 ~ 2023
UI/UX設計師、產品設計
1ヶ月以内
Dave Chen Product Designer Taipei, Taiwan - Hi there. I'm Dave Chen, a digital product designer living in Taiwan. Product Design |User Interface Design | User Experience Design |Prototyping | Design Systems |Brand & Identity portfolio : behance.net/derderism | e-mail: [email protected] Software Figma Adobe Illustrator Adobe Photoshop Skills User Interface User Research Prototype Responsive Web Design Design Systems Management Notion Jira Slack Work Project Financial Investment SaaS 這是一款提供投資理財服務的軟體,在此職位主要負責製作 Wireframe、UI
MacOS
Design
Illustrator / Photoshop
無職
面接の用意ができています
フルタイム / リモートワークに興味あり
6〜10年
實踐大學(Shih Chien University)
媒體傳達設計學系
Avatar of Kung Ying Hsieh.
Avatar of Kung Ying Hsieh.
Past
Design Lead @1TM
2020 ~ 現在
Product Designer (UI/UX)
1ヶ月以内
team members, including product managers, developers, and stakeholders, contributing significantly to the development of solid product design strategies. Advocated for design concepts, expertly presenting and defending proposals in a timely and efficient manner, ensuring full alignment with project deadlines. From zero to one, designed and launched BTSE, a cryptocurrency exchange. JanuaryJune 2020 Senior UX/UI Designer • Nogle Limited Played a crucial role in assisting various startup ventures throughout the entire product lifecycle, from strategic planning to comprehensive design execution. Conducted competitive analysis and developed product strategies for start-ups. Used user ...
Communication
UX/UI Design
Visual Design
無職
面接の用意ができています
フルタイム / リモートワークに興味あり
6〜10年
Shih Chien University
媒體傳達設計學系
Avatar of the user.
Avatar of the user.
Past
Design Lead @Moneybook Co,. Ltd. 睿元國際股份有限公司
2022 ~ 2023
Lead Designer, Senior Product Designer, Design Manager
1ヶ月以内
Sketch
Illustrator
Problem Solving
無職
面接の用意ができています
フルタイム / リモートワークに興味あり
10〜15年
樹德科技大學(Shu-Te University)
生活產品設計

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UI designer -UX
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1ヶ月以内
UX & Product Designer | 5 years of creating meaningful experiences through research-driven design
Logo of Self Employed.
Self Employed
2023 ~ 現在
Taichung City, Taiwan
Professional Background
現在の状況
就職中
求人検索の進捗
面接の用意ができています
Professions
Product Designer, UX Design, UI/UX Design
Fields of Employment
Design, ソフトウェア, デザイン
職務経験
4〜6年
Management
スキル
Design Thinking
Product Design
UX Design
UX Research
UX/UI Design
UI Design
Prototyping
Wireframing
User Testing
Storyboarding
Figma
Webflow
Framer
言語
English
ネイティブまたはバイリンガル
Chinese
ネイティブまたはバイリンガル
Japanese
初心者
Job search preferences
希望のポジション
Senior UI/UX designer / Product designer
求人タイプ
フルタイム
希望の勤務地
リモートワーク
リモートワークに興味あり
Freelance
学歴
学校
Tampere University
専攻
Human Technology Interaction
印刷

Li-Chia Cheng

UX & Product Designer | 5 years of creating meaningful experiences through research-driven design

I’m James Cheng, a UX designer and strategist with a focus on designs that puts empathy and data at the forefront. My background in customer service has given me a unique take on balancing the needs of businesses and users.

After completing a Masters in Human-Technology Interaction in Tampere, Finland, I’ve since worked in various agency and in-house roles across industries such as e-commerce, web3, healthtech, and fintech.

My goal is to create digital experiences that meaningful and impactful to both businesses and users. Whether you have some project to talk about or just wanna chat, I'm always down.

  Taichung City, Taiwan

https://www.itsjamescheng.com

 

Work Experience

February 2023 - Present

Freelance Product Designer (Available for Contracts)

Self Employed

Client: GoalsMapper 
- Conducted comprehensive user research to inform product and user experience directions.
- Worked with stakeholders to actualize concepts, going from inception to high fidelity prototypes.
- Enhanced existing products and designs through strategic improvements.

Client: Zypsy
- Collaborated in storyboarding and user flow ideation for potential products.
- Assisted in Lo-Fi UI design work.
- Researched on and assisted in various legal related work.

December 2021 - March 2023

Creative Content Writer

Zypsy

- Successfully grew social media account followers through engaging and creative content strategies.
- Developed and wrote in-depth threads and articles on various topics including web3, design, startups, and leadership.
- Stayed updated on industry developments and emerging trends to provide timely and relevant content to the audience.
- Collaborated with cross-functional teams to ensure alignment and consistency in visual storytelling.

November 2021 - January 2023

UX Researcher & Designer

GoalsMapper

- Designed multiple features and solutions for the B2B SaaS platform for Financial Consultants.
- Conducted usability testing and user research to iterate on designs and ensure user satisfaction.
- Collaborated with cofounders and stakeholders to drive success for both businesses and theirs clients.
- Implemented a new design system and direction to ensure visual consistency and simplify development.
- Contributed to GoalsMapper's mission to help Financial Consultants visualize the success of their clients.
- Increased user retention by 23.7% over a 12 month period.

May 2020 - May 2021

Product Designer

Lotusfire

- Designed, launched, and continuously iterated on an advanced language learning app with a novel approach to learning using natural language processing.
- Averaged 4% weekly growth in revenue. Top 5 in Taiwanese iOS App Store English Learning apps.
- Conducted user interviews to identify intermediate language learners' needs and current behaviors towards the problem.
- Identified the root cause of failure to learn (sustaining motivation over time) and designed a minimal behavior-changing approach to learning.
- Created a design system to allow for consistent designs and better scaling of product development for the future.
- Grew total paid users from 12 to 200+ in a year.

September 2020 - November 2020

Interaction Designer

Digital Product School by UnternehmerTUM

- Partnered with a medical start to help launch a web based 3D surgery planning platform MVP.
- Helped lead the team through the whole design process as the lead designer.
- Executed research and from results, discovered problem spaces for design opportunities.
- Worked up designs from lo-fi wireframes to high fidelity prototypes.
- Collaborated remotely with product managers and developers to implement and deploy a functional MVP experience for eventual handoff to the partnered startup to use for attracting investments.

April 2019 - July 2019

UX Designer & Strategist

Tenten 転転

- Conducted qualitative and quantitative research of user behavior and market trends.
- Ideated and developed tailored-made strategies from insights identified from analyzing data
- Put together and presented multiple slide decks to C-level stakeholders and clients.
- Created Design Specs and worked alongside developers to implement them.
- Assisted in hiring and mentoring a new design team for the client.
- Through a redesign proposal, helped a major client increase user growth by 30% and repeat purchase rate by 20% in 2020

May 2017 - June 2018

Customer Service Manager

RhinoShield

-Managed a team of 6 reps and facilitated communications between departments, ensuring complaints are addressed.
- Help develop and implement customer service policies.
- Implemented solutions to improve services for both customer and business end.
- Handled inquiries and complaints from customers worldwide.

December 2015 - June 2018

Customer Service & Social Media Representative

RhinoShield

-Helped resolve product and service problems by clarifying the customer's complaint via email and/or social media.
-Handled complaints and provided appropriate solutions and alternatives within the time limits and follow up to ensure resolution and satisfaction, building sustainable relationships.
-Managed Social Media Platform, scheduling posts, creating brand awareness and ensuring positive interaction with followers.

November 2014 - November 2015

Alternative Military Service

Fisheries Agency, Council of Agriculture, Executive Yuan, Taiwan

- Assisted in daily paperwork.
- Secretarial duties.
- Delegating guests.
- Translation of MOUs, legal documents, letters, emails.

January 2012 - December 2013

Intern

American Institute in Taiwan

- Visitor’s arrangements/paperwork
- Doing Market Research
- Event coordination
- Maintaining materials and contact list
- Assisting with political reports
- Liaison of PAS program
- Delegating guests
- Minor translations

October 2011 - December 2011

Assistant Teacher for Office of International Affairs

National Sun Yat-sen University

- Taught Basic English to 3rd graders in Gu-shan Elementary School.
- Facilitated communication between foreign students and local teachers
- Syllabus designing

Education

2019 - 2021

Tampere University

Human Technology Interaction

2011 - 2014

National Sun Yat-Sen University

Foreign Languages and Literatures, General

2010 - 2011

University of Massachusetts Amherst

Field of study

2009 - 2010

Tunghai University

Foreign Languages and Literatures, General

Skills

   Design Thinking      Product Design      UX Design      UX Research      UX/UI Design      UI Design      Prototyping      Wireframing      User Testing      Storyboarding      Figma   

Languages

   English — Native or Bilingual      Chinese — Native or Bilingual      Japanese — Beginner   

Resume
プロフィール

Li-Chia Cheng

UX & Product Designer | 5 years of creating meaningful experiences through research-driven design

I’m James Cheng, a UX designer and strategist with a focus on designs that puts empathy and data at the forefront. My background in customer service has given me a unique take on balancing the needs of businesses and users.

After completing a Masters in Human-Technology Interaction in Tampere, Finland, I’ve since worked in various agency and in-house roles across industries such as e-commerce, web3, healthtech, and fintech.

My goal is to create digital experiences that meaningful and impactful to both businesses and users. Whether you have some project to talk about or just wanna chat, I'm always down.

  Taichung City, Taiwan

https://www.itsjamescheng.com

 

Work Experience

February 2023 - Present

Freelance Product Designer (Available for Contracts)

Self Employed

Client: GoalsMapper 
- Conducted comprehensive user research to inform product and user experience directions.
- Worked with stakeholders to actualize concepts, going from inception to high fidelity prototypes.
- Enhanced existing products and designs through strategic improvements.

Client: Zypsy
- Collaborated in storyboarding and user flow ideation for potential products.
- Assisted in Lo-Fi UI design work.
- Researched on and assisted in various legal related work.

December 2021 - March 2023

Creative Content Writer

Zypsy

- Successfully grew social media account followers through engaging and creative content strategies.
- Developed and wrote in-depth threads and articles on various topics including web3, design, startups, and leadership.
- Stayed updated on industry developments and emerging trends to provide timely and relevant content to the audience.
- Collaborated with cross-functional teams to ensure alignment and consistency in visual storytelling.

November 2021 - January 2023

UX Researcher & Designer

GoalsMapper

- Designed multiple features and solutions for the B2B SaaS platform for Financial Consultants.
- Conducted usability testing and user research to iterate on designs and ensure user satisfaction.
- Collaborated with cofounders and stakeholders to drive success for both businesses and theirs clients.
- Implemented a new design system and direction to ensure visual consistency and simplify development.
- Contributed to GoalsMapper's mission to help Financial Consultants visualize the success of their clients.
- Increased user retention by 23.7% over a 12 month period.

May 2020 - May 2021

Product Designer

Lotusfire

- Designed, launched, and continuously iterated on an advanced language learning app with a novel approach to learning using natural language processing.
- Averaged 4% weekly growth in revenue. Top 5 in Taiwanese iOS App Store English Learning apps.
- Conducted user interviews to identify intermediate language learners' needs and current behaviors towards the problem.
- Identified the root cause of failure to learn (sustaining motivation over time) and designed a minimal behavior-changing approach to learning.
- Created a design system to allow for consistent designs and better scaling of product development for the future.
- Grew total paid users from 12 to 200+ in a year.

September 2020 - November 2020

Interaction Designer

Digital Product School by UnternehmerTUM

- Partnered with a medical start to help launch a web based 3D surgery planning platform MVP.
- Helped lead the team through the whole design process as the lead designer.
- Executed research and from results, discovered problem spaces for design opportunities.
- Worked up designs from lo-fi wireframes to high fidelity prototypes.
- Collaborated remotely with product managers and developers to implement and deploy a functional MVP experience for eventual handoff to the partnered startup to use for attracting investments.

April 2019 - July 2019

UX Designer & Strategist

Tenten 転転

- Conducted qualitative and quantitative research of user behavior and market trends.
- Ideated and developed tailored-made strategies from insights identified from analyzing data
- Put together and presented multiple slide decks to C-level stakeholders and clients.
- Created Design Specs and worked alongside developers to implement them.
- Assisted in hiring and mentoring a new design team for the client.
- Through a redesign proposal, helped a major client increase user growth by 30% and repeat purchase rate by 20% in 2020

May 2017 - June 2018

Customer Service Manager

RhinoShield

-Managed a team of 6 reps and facilitated communications between departments, ensuring complaints are addressed.
- Help develop and implement customer service policies.
- Implemented solutions to improve services for both customer and business end.
- Handled inquiries and complaints from customers worldwide.

December 2015 - June 2018

Customer Service & Social Media Representative

RhinoShield

-Helped resolve product and service problems by clarifying the customer's complaint via email and/or social media.
-Handled complaints and provided appropriate solutions and alternatives within the time limits and follow up to ensure resolution and satisfaction, building sustainable relationships.
-Managed Social Media Platform, scheduling posts, creating brand awareness and ensuring positive interaction with followers.

November 2014 - November 2015

Alternative Military Service

Fisheries Agency, Council of Agriculture, Executive Yuan, Taiwan

- Assisted in daily paperwork.
- Secretarial duties.
- Delegating guests.
- Translation of MOUs, legal documents, letters, emails.

January 2012 - December 2013

Intern

American Institute in Taiwan

- Visitor’s arrangements/paperwork
- Doing Market Research
- Event coordination
- Maintaining materials and contact list
- Assisting with political reports
- Liaison of PAS program
- Delegating guests
- Minor translations

October 2011 - December 2011

Assistant Teacher for Office of International Affairs

National Sun Yat-sen University

- Taught Basic English to 3rd graders in Gu-shan Elementary School.
- Facilitated communication between foreign students and local teachers
- Syllabus designing

Education

2019 - 2021

Tampere University

Human Technology Interaction

2011 - 2014

National Sun Yat-Sen University

Foreign Languages and Literatures, General

2010 - 2011

University of Massachusetts Amherst

Field of study

2009 - 2010

Tunghai University

Foreign Languages and Literatures, General

Skills

   Design Thinking      Product Design      UX Design      UX Research      UX/UI Design      UI Design      Prototyping      Wireframing      User Testing      Storyboarding      Figma   

Languages

   English — Native or Bilingual      Chinese — Native or Bilingual      Japanese — Beginner