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Past
UI Designer @群暉科技 Synology Inc.
2021 ~ 2024
Product Designer (UI/UX)
Within one month
Figma
UI/UXDesign
Design System
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
National Taipei University of Technology, Taipei Tech
Industrial Design
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Avatar of the user.
Past
Sr. UI Designer @17LIVE
2022 ~ 2024
UI/UX 設計師, UI/UX Designer, 前端設計師, 網頁設計師,產品設計師
Within one month
illustrator
ui/uxdesign
photoshop
Unemployed
Ready to interview
Full-time / Interested in working remotely
4-6 years
National Yunlin University of Science and Technology
Cultural Heritage Conservation, Visual Communication Design
Avatar of the user.
Avatar of the user.
Past
產品設計師 @曠世智能股份有限公司(微股力)
2023 ~ 2023
UI/UX設計師、產品設計
Within two months
MacOS
Design
Illustrator / Photoshop
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
實踐大學(Shih Chien University)
媒體傳達設計學系
Avatar of KOK ER FIN.
Avatar of KOK ER FIN.
Past
User Interface Designer (WAVE) @17LIVE Inc.
2022 ~ 2024
UI designer
Within one month
收益。 跑跑運動會 跑跑運動會是給聽眾與主播在直播間的遊戲,遊戲主要目的可以增加主播與聽眾互動,並且也能透過投注Wave 幣方式增加產品營收。 技能 Figma Design Documentation Lightroom User Interface Design User Experience Design User Interviews HTML/CSS Photoshop Illustrator Visual Design After Effect Motion graphic 語言 English — 中階 Chinese — 母語或雙語 Indonesian— 母語
Figma
Design Documentation
UI Spec
Unemployed
Ready to interview
Full-time / Interested in working remotely
4-6 years
Ming Chuan University
Digital Media Design
Avatar of 張華容.
Avatar of 張華容.
Past
UX/UI 設計師 @網際威信股份有限公司
2023 ~ Present
UX/UI Designer
Within one month
與相關團隊有效溝通,讓產品在線上和線下都能呈現最佳的視覺效果。 進修/學歷iSpan資展國際 前端工程師就業養成班UXabc UI設計班華夏科技大學 數位媒體復興商工 廣告設計 技能 UI/UX Design Flowchart UI Flow Design System 使用者訪談 Figma Photoshop Illustrator HTML/CSS SCSS / SASS 語言 Chinese
UI/UX Design
Flowchart
UI Flow
Unemployed
Ready to interview
Full-time / Interested in working remotely
4-6 years
iSpan資展國際
前端工程師就業養成班
Avatar of 徐莞其.
Avatar of 徐莞其.
R&D Engineer @翔光工業股份有限公司
2018 ~ Present
UI/UX Designer / Product Designer / R&D
Within one month
同理心,樂於在團隊中提供貢獻 ‧ 細心專注力強,學習領悟力高 New Taipei City, Taiwan [email protected] 技能 Figma Adobe Illustrator Adobe Photoshop Adobe XD Adobe Lightroom AutoCAD SolidWorks Solid Edge PowerPoint UI Design UI/UX Keyshot 工作經歷 R&D Engineer 翔光工業股份有限公司 • 二月Present 1. 多項防疫產品開發設計,完善公司紅外線系列、門禁藍
UI/UX
UI Design
Excel
Employed
Ready to interview
Full-time / Interested in working remotely
6-10 years
亞東科技大學
工商業設計系
Avatar of Kung Ying Hsieh.
Avatar of Kung Ying Hsieh.
Past
Design Lead @1TM
2020 ~ Present
Product Designer (UI/UX)
Within two months
content creation efficiency by over 50%. Fully established and maintained the design systems and guidelines for 1TM branding. Be in charge of the design of official websites, NFT minting campaign pages and related materials to maintain a consistent brand image and drive rapid user growth. JuneJanuary 2023 Design Lead • Nogle Limited Managed a team of between 5 and 10 designers with a range of skills including research, UX, UI and visual design. Assisted the team in conducting user research and analysis to gather insights and provide feedback necessary for design decisions. Established and optimized workflows
Communication
UX/UI Design
Visual Design
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
Shih Chien University
媒體傳達設計學系
Avatar of Kevin Chang.
Avatar of Kevin Chang.
Past
Product Manager @Binance
2022 ~ 2023
Front-end Engineer, Product Manager
Within one month
Product Management Specialist • CyberLink MarMarPlanned video editing Android & iOS App product strategy and features, increased product usage by 442% and revenue by 158% Designed photo editing Android & iOS product strategy and features, managed development schedule, and increased subscription user revenue by 34% Designed and planned AI image processing features and UI processes, helping product revenue grow by 26% and reducing subscription user churn rate by 10% Senior Product Specialist • BenQ SepMarPlanned and executed 4K projector product projects, achieving a sales target completion rate of 132%, helping Amazon US 4K market revenue grow by 178%, and profit grow by 71% Planned
Product Management
Product Roadmap Planning
Data Analysis
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
National Chengchi University
Innovation and Intellectual Property Management
Avatar of Li-Chia Cheng.
Offline
Avatar of Li-Chia Cheng.
Offline
Freelance Product Designer (Available for Contracts) @Self Employed
2023 ~ Present
Senior UI/UX designer / Product designer
Within one month
Assisted in Lo-Fi UI design work. - Researched on and assisted in various legal related work. DecemberMarch 2023 Creative Content Writer Zypsy - Successfully grew social media account followers through engaging and creative content strategies. - Developed and wrote in-depth threads and articles on various topics including web3, design, startups, and leadership. - Stayed updated on industry developments and emerging trends to provide timely and relevant content to the audience. - Collaborated with cross-functional teams to ensure alignment and consistency in visual storytelling. NovemberJanuary 2023 UX Researcher & Designer GoalsMapper - Designed multiple features and solutions for the
Design Thinking
Product Design
UX Design
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
Tampere University
Human Technology Interaction
Avatar of 劉盛梅.
Avatar of 劉盛梅.
Past
UIUX Designer @icash 愛金卡股份有限公司
2022 ~ 2024
Product Manager, 產品經理,UIUX Designer
Within one month
設計互動介面及使用動線。 2、與前端、工程師、後端等相關人員配合,協同執行專案。 3、APP及網站規劃流程、介面佈局設計。 4、與UI、視覺設計師討論設計風格並制定Design Guideline。 UX Team / UI Designer 東森得易購股份有限公司-EC 電子商務部 • 九月十月、以使用者為中心
Photoshop
Illustrator
HTML/CSS
Unemployed
Ready to interview
Full-time / Interested in working remotely
More than 15 years
國立臺灣藝術大學
工藝設計系

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Within one month
UX & Product Designer | 5 years of creating meaningful experiences through research-driven design
Logo of Self Employed.
Self Employed
2023 ~ Present
Taichung City, Taiwan
Professional Background
Current status
Employed
Job Search Progress
Ready to interview
Professions
Product Designer, UX Design, UI/UX Design
Fields of Employment
Design, Software, Design
Work experience
4-6 years
Management
Skills
Design Thinking
Product Design
UX Design
UX Research
UX/UI Design
UI Design
Prototyping
Wireframing
User Testing
Storyboarding
Figma
Webflow
Framer
Languages
English
Native or Bilingual
Chinese
Native or Bilingual
Japanese
Beginner
Job search preferences
Positions
Senior UI/UX designer / Product designer
Job types
Full-time
Locations
Remote
Interested in working remotely
Freelance
Educations
School
Tampere University
Major
Human Technology Interaction
Print

Li-Chia Cheng

UX & Product Designer | 5 years of creating meaningful experiences through research-driven design

I’m James Cheng, a UX designer and strategist with a focus on designs that puts empathy and data at the forefront. My background in customer service has given me a unique take on balancing the needs of businesses and users.

After completing a Masters in Human-Technology Interaction in Tampere, Finland, I’ve since worked in various agency and in-house roles across industries such as e-commerce, web3, healthtech, and fintech.

My goal is to create digital experiences that meaningful and impactful to both businesses and users. Whether you have some project to talk about or just wanna chat, I'm always down.

  Taichung City, Taiwan

https://www.itsjamescheng.com

 

Work Experience

February 2023 - Present

Freelance Product Designer (Available for Contracts)

Self Employed

Client: GoalsMapper 
- Conducted comprehensive user research to inform product and user experience directions.
- Worked with stakeholders to actualize concepts, going from inception to high fidelity prototypes.
- Enhanced existing products and designs through strategic improvements.

Client: Zypsy
- Collaborated in storyboarding and user flow ideation for potential products.
- Assisted in Lo-Fi UI design work.
- Researched on and assisted in various legal related work.

December 2021 - March 2023

Creative Content Writer

Zypsy

- Successfully grew social media account followers through engaging and creative content strategies.
- Developed and wrote in-depth threads and articles on various topics including web3, design, startups, and leadership.
- Stayed updated on industry developments and emerging trends to provide timely and relevant content to the audience.
- Collaborated with cross-functional teams to ensure alignment and consistency in visual storytelling.

November 2021 - January 2023

UX Researcher & Designer

GoalsMapper

- Designed multiple features and solutions for the B2B SaaS platform for Financial Consultants.
- Conducted usability testing and user research to iterate on designs and ensure user satisfaction.
- Collaborated with cofounders and stakeholders to drive success for both businesses and theirs clients.
- Implemented a new design system and direction to ensure visual consistency and simplify development.
- Contributed to GoalsMapper's mission to help Financial Consultants visualize the success of their clients.
- Increased user retention by 23.7% over a 12 month period.

May 2020 - May 2021

Product Designer

Lotusfire

- Designed, launched, and continuously iterated on an advanced language learning app with a novel approach to learning using natural language processing.
- Averaged 4% weekly growth in revenue. Top 5 in Taiwanese iOS App Store English Learning apps.
- Conducted user interviews to identify intermediate language learners' needs and current behaviors towards the problem.
- Identified the root cause of failure to learn (sustaining motivation over time) and designed a minimal behavior-changing approach to learning.
- Created a design system to allow for consistent designs and better scaling of product development for the future.
- Grew total paid users from 12 to 200+ in a year.

September 2020 - November 2020

Interaction Designer

Digital Product School by UnternehmerTUM

- Partnered with a medical start to help launch a web based 3D surgery planning platform MVP.
- Helped lead the team through the whole design process as the lead designer.
- Executed research and from results, discovered problem spaces for design opportunities.
- Worked up designs from lo-fi wireframes to high fidelity prototypes.
- Collaborated remotely with product managers and developers to implement and deploy a functional MVP experience for eventual handoff to the partnered startup to use for attracting investments.

April 2019 - July 2019

UX Designer & Strategist

Tenten 転転

- Conducted qualitative and quantitative research of user behavior and market trends.
- Ideated and developed tailored-made strategies from insights identified from analyzing data
- Put together and presented multiple slide decks to C-level stakeholders and clients.
- Created Design Specs and worked alongside developers to implement them.
- Assisted in hiring and mentoring a new design team for the client.
- Through a redesign proposal, helped a major client increase user growth by 30% and repeat purchase rate by 20% in 2020

May 2017 - June 2018

Customer Service Manager

RhinoShield

-Managed a team of 6 reps and facilitated communications between departments, ensuring complaints are addressed.
- Help develop and implement customer service policies.
- Implemented solutions to improve services for both customer and business end.
- Handled inquiries and complaints from customers worldwide.

December 2015 - June 2018

Customer Service & Social Media Representative

RhinoShield

-Helped resolve product and service problems by clarifying the customer's complaint via email and/or social media.
-Handled complaints and provided appropriate solutions and alternatives within the time limits and follow up to ensure resolution and satisfaction, building sustainable relationships.
-Managed Social Media Platform, scheduling posts, creating brand awareness and ensuring positive interaction with followers.

November 2014 - November 2015

Alternative Military Service

Fisheries Agency, Council of Agriculture, Executive Yuan, Taiwan

- Assisted in daily paperwork.
- Secretarial duties.
- Delegating guests.
- Translation of MOUs, legal documents, letters, emails.

January 2012 - December 2013

Intern

American Institute in Taiwan

- Visitor’s arrangements/paperwork
- Doing Market Research
- Event coordination
- Maintaining materials and contact list
- Assisting with political reports
- Liaison of PAS program
- Delegating guests
- Minor translations

October 2011 - December 2011

Assistant Teacher for Office of International Affairs

National Sun Yat-sen University

- Taught Basic English to 3rd graders in Gu-shan Elementary School.
- Facilitated communication between foreign students and local teachers
- Syllabus designing

Education

2019 - 2021

Tampere University

Human Technology Interaction

2011 - 2014

National Sun Yat-Sen University

Foreign Languages and Literatures, General

2010 - 2011

University of Massachusetts Amherst

Field of study

2009 - 2010

Tunghai University

Foreign Languages and Literatures, General

Skills

   Design Thinking      Product Design      UX Design      UX Research      UX/UI Design      UI Design      Prototyping      Wireframing      User Testing      Storyboarding      Figma   

Languages

   English — Native or Bilingual      Chinese — Native or Bilingual      Japanese — Beginner   

Resume
Profile

Li-Chia Cheng

UX & Product Designer | 5 years of creating meaningful experiences through research-driven design

I’m James Cheng, a UX designer and strategist with a focus on designs that puts empathy and data at the forefront. My background in customer service has given me a unique take on balancing the needs of businesses and users.

After completing a Masters in Human-Technology Interaction in Tampere, Finland, I’ve since worked in various agency and in-house roles across industries such as e-commerce, web3, healthtech, and fintech.

My goal is to create digital experiences that meaningful and impactful to both businesses and users. Whether you have some project to talk about or just wanna chat, I'm always down.

  Taichung City, Taiwan

https://www.itsjamescheng.com

 

Work Experience

February 2023 - Present

Freelance Product Designer (Available for Contracts)

Self Employed

Client: GoalsMapper 
- Conducted comprehensive user research to inform product and user experience directions.
- Worked with stakeholders to actualize concepts, going from inception to high fidelity prototypes.
- Enhanced existing products and designs through strategic improvements.

Client: Zypsy
- Collaborated in storyboarding and user flow ideation for potential products.
- Assisted in Lo-Fi UI design work.
- Researched on and assisted in various legal related work.

December 2021 - March 2023

Creative Content Writer

Zypsy

- Successfully grew social media account followers through engaging and creative content strategies.
- Developed and wrote in-depth threads and articles on various topics including web3, design, startups, and leadership.
- Stayed updated on industry developments and emerging trends to provide timely and relevant content to the audience.
- Collaborated with cross-functional teams to ensure alignment and consistency in visual storytelling.

November 2021 - January 2023

UX Researcher & Designer

GoalsMapper

- Designed multiple features and solutions for the B2B SaaS platform for Financial Consultants.
- Conducted usability testing and user research to iterate on designs and ensure user satisfaction.
- Collaborated with cofounders and stakeholders to drive success for both businesses and theirs clients.
- Implemented a new design system and direction to ensure visual consistency and simplify development.
- Contributed to GoalsMapper's mission to help Financial Consultants visualize the success of their clients.
- Increased user retention by 23.7% over a 12 month period.

May 2020 - May 2021

Product Designer

Lotusfire

- Designed, launched, and continuously iterated on an advanced language learning app with a novel approach to learning using natural language processing.
- Averaged 4% weekly growth in revenue. Top 5 in Taiwanese iOS App Store English Learning apps.
- Conducted user interviews to identify intermediate language learners' needs and current behaviors towards the problem.
- Identified the root cause of failure to learn (sustaining motivation over time) and designed a minimal behavior-changing approach to learning.
- Created a design system to allow for consistent designs and better scaling of product development for the future.
- Grew total paid users from 12 to 200+ in a year.

September 2020 - November 2020

Interaction Designer

Digital Product School by UnternehmerTUM

- Partnered with a medical start to help launch a web based 3D surgery planning platform MVP.
- Helped lead the team through the whole design process as the lead designer.
- Executed research and from results, discovered problem spaces for design opportunities.
- Worked up designs from lo-fi wireframes to high fidelity prototypes.
- Collaborated remotely with product managers and developers to implement and deploy a functional MVP experience for eventual handoff to the partnered startup to use for attracting investments.

April 2019 - July 2019

UX Designer & Strategist

Tenten 転転

- Conducted qualitative and quantitative research of user behavior and market trends.
- Ideated and developed tailored-made strategies from insights identified from analyzing data
- Put together and presented multiple slide decks to C-level stakeholders and clients.
- Created Design Specs and worked alongside developers to implement them.
- Assisted in hiring and mentoring a new design team for the client.
- Through a redesign proposal, helped a major client increase user growth by 30% and repeat purchase rate by 20% in 2020

May 2017 - June 2018

Customer Service Manager

RhinoShield

-Managed a team of 6 reps and facilitated communications between departments, ensuring complaints are addressed.
- Help develop and implement customer service policies.
- Implemented solutions to improve services for both customer and business end.
- Handled inquiries and complaints from customers worldwide.

December 2015 - June 2018

Customer Service & Social Media Representative

RhinoShield

-Helped resolve product and service problems by clarifying the customer's complaint via email and/or social media.
-Handled complaints and provided appropriate solutions and alternatives within the time limits and follow up to ensure resolution and satisfaction, building sustainable relationships.
-Managed Social Media Platform, scheduling posts, creating brand awareness and ensuring positive interaction with followers.

November 2014 - November 2015

Alternative Military Service

Fisheries Agency, Council of Agriculture, Executive Yuan, Taiwan

- Assisted in daily paperwork.
- Secretarial duties.
- Delegating guests.
- Translation of MOUs, legal documents, letters, emails.

January 2012 - December 2013

Intern

American Institute in Taiwan

- Visitor’s arrangements/paperwork
- Doing Market Research
- Event coordination
- Maintaining materials and contact list
- Assisting with political reports
- Liaison of PAS program
- Delegating guests
- Minor translations

October 2011 - December 2011

Assistant Teacher for Office of International Affairs

National Sun Yat-sen University

- Taught Basic English to 3rd graders in Gu-shan Elementary School.
- Facilitated communication between foreign students and local teachers
- Syllabus designing

Education

2019 - 2021

Tampere University

Human Technology Interaction

2011 - 2014

National Sun Yat-Sen University

Foreign Languages and Literatures, General

2010 - 2011

University of Massachusetts Amherst

Field of study

2009 - 2010

Tunghai University

Foreign Languages and Literatures, General

Skills

   Design Thinking      Product Design      UX Design      UX Research      UX/UI Design      UI Design      Prototyping      Wireframing      User Testing      Storyboarding      Figma   

Languages

   English — Native or Bilingual      Chinese — Native or Bilingual      Japanese — Beginner