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Definition of Reputation Credits
Sweat is the lubricant of success. 李哲賢_ Jerry Li
3 years experience with project management.
1 year experience with operation management.( enhanced productivity)
Master degree of business administration (National Cheng Kung University)
- 0930715701
- [email protected]
Experience
Project manager(MA program)
momo com.
May,2018 - Present
Taipei, Taiwan
1.Serve as liaison between the logistics and the customer service department, find and discuss how to solve the problems customers encounter in the logistics process.
2.As an internal consultant of the Department, review the business process and put forward improvement plans.
Major Accomplishments
Coordinated international department to enhance logistics process issue, we have improved 46 issue last year, and the project implementation rate reached 96%.
Planned chatbot flow to improve 14% of chatbot user experience.
Design a better service process to reduce the 16% average process time.
Operation manager
Dachan Group
Oct,2017 - May,2018
Tainan, Taiwan
1.Act as the line leader, formulate the production schedule of boiled egg according to the order, and analyze the production process and reduce cost loss.
Major Accomplishment
Created a new way to soak an egg in something before cooking. reducing by approximately $7,000 NT per day.
Intern
Buynow (Shanghai)
Jul,2015 - Aug, 2015
Shanghai, China
Implemented daily tasks assigned by supervisors, analyze the consumer behavior in Shanghai and propose the online to offline marketing plans.
Major Accomplishment
Developed an O2O marketing plan which increases 1 customer flow at a cost of 0.25 rmb.
sales
Panasonic
Jul,2013 - Aug,2013
Taipei, Taiwan
● Sales - Sales 30 camera products per month, which is the best record.
Ability
Language
- Word, PowerPoint, Excel
- Google Drive, Outlook, Office 365
- Management
- Outstanding Customer Service Experience
- Teamwork, Communicative,
- Organized, Observant, Committed
- English _ TOEIC = 845
- Mandarin _ native
Education
2014 - 2016
National Cheng Kung University
Master's degree in Business Administration
2010 - 2014
Tamkang University
Bachelor's degree in Economics
Sweat is the lubricant of success. 李哲賢_ Jerry Li
3 years experience with project management.
1 year experience with operation management.( enhanced productivity)
Master degree of business administration (National Cheng Kung University)
- 0930715701
- [email protected]
Experience
Project manager(MA program)
momo com.
May,2018 - Present
Taipei, Taiwan
1.Serve as liaison between the logistics and the customer service department, find and discuss how to solve the problems customers encounter in the logistics process.
2.As an internal consultant of the Department, review the business process and put forward improvement plans.
Major Accomplishments
Coordinated international department to enhance logistics process issue, we have improved 46 issue last year, and the project implementation rate reached 96%.
Planned chatbot flow to improve 14% of chatbot user experience.
Design a better service process to reduce the 16% average process time.
Operation manager
Dachan Group
Oct,2017 - May,2018
Tainan, Taiwan
1.Act as the line leader, formulate the production schedule of boiled egg according to the order, and analyze the production process and reduce cost loss.
Major Accomplishment
Created a new way to soak an egg in something before cooking. reducing by approximately $7,000 NT per day.
Intern
Buynow (Shanghai)
Jul,2015 - Aug, 2015
Shanghai, China
Implemented daily tasks assigned by supervisors, analyze the consumer behavior in Shanghai and propose the online to offline marketing plans.
Major Accomplishment
Developed an O2O marketing plan which increases 1 customer flow at a cost of 0.25 rmb.
sales
Panasonic
Jul,2013 - Aug,2013
Taipei, Taiwan
● Sales - Sales 30 camera products per month, which is the best record.
Ability
Language
- Word, PowerPoint, Excel
- Google Drive, Outlook, Office 365
- Management
- Outstanding Customer Service Experience
- Teamwork, Communicative,
- Organized, Observant, Committed
- English _ TOEIC = 845
- Mandarin _ native
Education
2014 - 2016
National Cheng Kung University
Master's degree in Business Administration
2010 - 2014
Tamkang University
Bachelor's degree in Economics