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Past
Senior Customer Support Representative @PT Equdero Layanan Indonesia
2022 ~ 2024
Customer Support Lead
Within one month
CRM software
Microsoft Office
Zendesk
Unemployed
Ready to interview
Full-time / Interested in working remotely
4-6 years
University of Brawijaya
Computer Science
Avatar of 魏文莉 Kallista Wei.
Avatar of 魏文莉 Kallista Wei.
Product Developer @Sararose International Inc
2020 ~ Present
Product/Project Manager
Within one month
Product: hat, handbag, belt, garment, home decor, water bottle...etc Key customer: Forever 21 | MAO Mapping over 20 customers from worldwide with suitable vendor for customized product. Cooperated with design team to adjust the design, with purchasing team for finding qualified vendor and with QA team for shipping out good quality product. did fashion trend research for each season to make sure all of recommended product is on trend. Negotiated price with vendor to reach customer's request. Managed customer accounts to secure customer satisfaction and repeat business. Identified ...
Word
Excel
PowerPoint
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
華梵大學
外國語文學系
Avatar of Johnny Lee (Chi-Chuan, Lee).
Avatar of Johnny Lee (Chi-Chuan, Lee).
Sustaining/NPI Engineering Program Manager @鴻海集團-新加坡商鴻運科
2022 ~ Present
Product Manager/ Program Manager
Within one month
product covering in East Asian region. Work Experience Sustaining/NPI Engineering Program Manager • 鴻海集團-新加坡商鴻運科 OctoberPresent ● Lead 2 TPE Sustaining EPMs and 4 Tianjin GPE(Global Product Engineer) to maintain 14+ servers by JDM model with H customer successfully, and achieved a high customer satisfaction rate. ● Lead 3 Tianjin EPMs to develop 3 new servers by ODM model with A/N customers and white box server successfully. Successfully implement 1st US A customer server project to NPI build in Taiwan Hukou factory.
Project Management Professional (PMP)
New Product Development Professional (NPDP)
MS project
Employed
Ready to interview
Full-time / Interested in working remotely
10-15 years
Tsinghua University (北京)清華大學
Innovative Business Model
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Avatar of the user.
Procurement/Sales Engineer @Roresin Corp
2017 ~ Present
Procurement/Sales Engineer
Within one month
Analysis
Intercultural Communication
Business Administration
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
銘傳大學 Ming Chuan University
Business Administration
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Avatar of the user.
Past
Senior Marketing Specialist @ASUS Cloud Corporation
2017 ~ 2023
行銷企劃專員
Within one month
Data-Driven Marketing
Critical thinking
Handling pressure
Unemployed
Ready to interview
Full-time / Interested in working remotely
4-6 years
National Kaohsiung First University of Science and Technology
Applied English
Avatar of Tran Buu Buu.
Within one month
the SDGs programs. - Developed content and met with key personnel from the networks to provide fast and honest answers to the potential clients. Achievement : - Successfully invited Taiwanese professionals of different backgrounds to join the programs for the provision of expertise support. - Provided quality SDGs programs which achieved customer satisfaction, thus facilitating the expansion of network and further promotion of the service. Teaching Assistant and Research Assistant • Yuan Ze University, Taiwan OctoberSeptemberGraded undergraduate students' written work. - Assisted the professors in research work. Teacher of English • Vietnam Australia English School, Vietnam JulyJulyDesigned the curriculum and u
Communication
Google Drive
Microsoft Office
Studying
Ready to interview
Full-time / Not interested in working remotely
4-6 years
Yuan Ze University
Applied Linguistics
Avatar of Q7Casino.
1
Within two months
will concentrate on what makes Q7 Casino stand out in terms of payment efficiency as we examine the variables that contribute to its expanding popularity among online casino lovers. Speedy resolution In this digital age, the ease and speed with which transactions are executed has a significant impact on customer satisfaction and loyalty, particularly in the online gambling industry. Players appreciate the excitement of the game and want to stay up with the rapid pace, hence Q7 Casino https://www.thexboxhub.com/responsible-gambling-at-q7-casino-australia-balancing-fun-and-accountability/
Excel
Unemployed
Ready to interview
Full-time / Interested in working remotely
More than 15 years
Avatar of SURIYADI.
Avatar of SURIYADI.
Past
Transaction risk analyst @PT BANK BRI Tbk
2020 ~ 2023
Within two months
gmail.com Employment History Transaction Risk Analyst • PT BANK BRI MeiOktoberAnalysed and interrogated large datasets for high-quality risk reporting. 2. Temporarily blocking debit and credit cards which is suspect risk transactions. Contact Center • PT BANK BRI OktoberAprilProcessed complaints professionally, seeking effective, timely solutions for continued customer satisfaction. 2. Acted as first point of contact for customer issues and queries. 3. Optimised customer experience by tailoring responses to individual needs. Handled high call volumes with accuracy and efficiency for optimum productivity. EducationUniversitas Kristen Indonesia Bachelor Degree English Education Skills Microsoft
Microsoft Office
Word
Excel
Unemployed
Ready to interview
Full-time / Interested in working remotely
4-6 years
Universitas Kristen Indonesia
Pendidikan Bahasa Inggris
Avatar of 陳郁夫.
Avatar of 陳郁夫.
Feature Product Manager & Software Engineer @聯發科
2020 ~ Present
資深軟體工程師
Within one month
advanced applications such as face beauty and object tracking. Feature Product Manager & Software Engineer • 聯發科 AprilPresent | Taipei, Taiwan As a highly skilled software engineer and feature product manager, I spearheaded the design and coordination of the camera bokeh flow, collaborating with cross-functional teams to achieve high customer satisfaction. My analytical thinking and problem-solving skills were recognized with a vAward, and I also played a key role in multiple camera development projects, utilizing my expertise in C++ and Android. Beyonds FPM's part, I also take a role on multiple camera development
C++
Python
Machine Learning
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
國立師範大學附屬高級中學
Avatar of Olawale Balogun.
Avatar of Olawale Balogun.
Frontend Engineer @Boastack
2021 ~ Present
Web Developer | Wordpress Developer
Within two months
exemplary technical support and adept troubleshooting for clients, maintaining an outstanding 100% client satisfaction rate and solidifying numerous long-term partnerships. Frontend Engineer • Win Realty, Nigeria SEPTEMBERAUGUST 2022 Directed the development, maintenance, and optimization of user interfaces for the real estate application, resulting in a 40% increase in user interaction and a 25% enhancement in conversion rates. Managed website updates to ensure accuracy in all listings and property details, leading to a 20% increase in customer satisfaction. Collaborated with the marketing team to optimize the website's SEO, leading to a 30% boost in...
HTML5
CSS3
Bootstrap
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
Adekunle Ajasin University
Computer Science

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Within six months
Logo of SHOPLINE 商線科技.
SHOPLINE 商線科技
2021 ~ 2022
New Taipei City, Taiwan
Professional Background
Current status
Unemployed
Job Search Progress
Professions
Marketing Operations
Fields of Employment
Advertising, Digital
Work experience
4-6 years
Management
None
Skills
PowerPoint
Excel
Word
Google Drive
Google Analytics
Google AdWords
Facebook Ads
Facebook Ads Manager
Google Tag Manager
Microsoft Office
Line ads
Criteo
Bing Ads
Instagram Advertising
Languages
English
Fluent
Job search preferences
Positions
Customer Success / Marketing Specialist / Account Executive / Operation / Community
Job types
Full-time
Locations
Taipei, Taiwan, New Taipei City, Taiwan
Remote
Interested in working remotely
Freelance
Yes, I freelance in my spare time
Educations
School
Fu Jen Catholic university
Major
Marketing
Print
Maiqpa5ouhp2fg3dwmpq

姚孟呇

Digital account manager in agencies with 4+ years experiences.

Attempting to leverage problem solving skills to help clients reach KPIs. Offering cross-media digital ad solutions and landing page optimizing suggestions.

City, TW
[email protected]

Work Experience

SHOPLINE , Senior Account manager,  May 2021 ~ July 2022

primary clients: Axiom/ Joybaby/ Caltan Design/ Pets’ & design/ Doit/ Relove/ Nubra etc.
  1. In charge of SMB clients accounts,including FB/ Google/ LINE LAP / Criteo Ads 
  2.  Team work: • Update & Share media product information to team members. 
  3.  Lecturer of LINE LAP Ads of the seminar in 2021
  4.   2021 Renewal rate up to 90% 
  5.  Budget increase by 300% in Q2 2022-Caltan Design

AsiaPac , Account manager, Dec 2017 ~ May 2021

primary clients: Getac/BenQ /Pawbo/Xplova/IEI Corp./NCCU/Docomo Digital/SKPOS/AROMASE etc.

  1. Managed over 50 accounts in various industries.
  2. Over 92% long-term customers renewal rate in 2020. 
  3. Google/FB/Yahoo/Line/Criteo/Yandex ads manager
  4. Boosted key account customer satisfaction resulting in 5.upselling annual budget by 30%
  5. Enquiries increased by 15% on second month (the client for students enrollment)
  6. Collaborated with cross-functional teams to offer better requirements gathering

想上廣告, Account manager, Sep 2016 ~ Dec 2017

primary clients: Rakuten kobo/Formosa eyewear/ Caco/Suntory TW/Yahoo/ Seba med etc.

  1. Managed over 20 google accounts.
  2. Planned Google keywords Suggestions. 
  3. CPL dropped by 40% through FB lead ads(real estate client)
  4. Google ads ROAS raised by 20% after optimizing(ecommerce client) 
  5. Cross media plan

Education

Fu Jen Catholic university, Bachelor of Business Administration (BBA), Marketing, 2010 ~ 2015

Skills


Google Ads / Facebook Ads / Google Analytics

Resume
Profile
Maiqpa5ouhp2fg3dwmpq

姚孟呇

Digital account manager in agencies with 4+ years experiences.

Attempting to leverage problem solving skills to help clients reach KPIs. Offering cross-media digital ad solutions and landing page optimizing suggestions.

City, TW
[email protected]

Work Experience

SHOPLINE , Senior Account manager,  May 2021 ~ July 2022

primary clients: Axiom/ Joybaby/ Caltan Design/ Pets’ & design/ Doit/ Relove/ Nubra etc.
  1. In charge of SMB clients accounts,including FB/ Google/ LINE LAP / Criteo Ads 
  2.  Team work: • Update & Share media product information to team members. 
  3.  Lecturer of LINE LAP Ads of the seminar in 2021
  4.   2021 Renewal rate up to 90% 
  5.  Budget increase by 300% in Q2 2022-Caltan Design

AsiaPac , Account manager, Dec 2017 ~ May 2021

primary clients: Getac/BenQ /Pawbo/Xplova/IEI Corp./NCCU/Docomo Digital/SKPOS/AROMASE etc.

  1. Managed over 50 accounts in various industries.
  2. Over 92% long-term customers renewal rate in 2020. 
  3. Google/FB/Yahoo/Line/Criteo/Yandex ads manager
  4. Boosted key account customer satisfaction resulting in 5.upselling annual budget by 30%
  5. Enquiries increased by 15% on second month (the client for students enrollment)
  6. Collaborated with cross-functional teams to offer better requirements gathering

想上廣告, Account manager, Sep 2016 ~ Dec 2017

primary clients: Rakuten kobo/Formosa eyewear/ Caco/Suntory TW/Yahoo/ Seba med etc.

  1. Managed over 20 google accounts.
  2. Planned Google keywords Suggestions. 
  3. CPL dropped by 40% through FB lead ads(real estate client)
  4. Google ads ROAS raised by 20% after optimizing(ecommerce client) 
  5. Cross media plan

Education

Fu Jen Catholic university, Bachelor of Business Administration (BBA), Marketing, 2010 ~ 2015

Skills


Google Ads / Facebook Ads / Google Analytics