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indah marketing My name is Indah, I am a dedicated professional with experience in the field of Marketing and Digital Marketing. I have an educational background in Information Systems and have worked in various companies where I have developed strong skills in the World of Marketing. During my career, I have been involved in various projects involving Marketing and have managed to achieve significant results. I am confident in my abilities for Digital Marketing-Web Design -Translation(Eng-Eng) -Image Editing, as well as collaborating with a team to achieve common goals.In addition, I am

a Project Manager 2 years as a Sales Manager/Project Manager (ODM/OEM) 5 years as a Sales Manager/Project Manager (ESCO/IoT/Energy) Supply Chain Management Experience: 4 years as a Supply Chain Management Planner 2 years in Customs 3 years in Logistics Management Customer Service Management Experience: 5 years as a Customer Service Supervisor (Managing a team of 5-8 individuals) Key Attributes: Rich project management experience, adept at coordinating internal operations and managing project costs, quality, and risks. Expert in budgeting and cost control, effectively reducing costs and enhancing profitability.

售目標。 - 協助家電品牌配合季節檔期，挑品更換素材及受眾，上線第一個月ROAS達9.58。 微軟關鍵字廣告行銷客戶服務專員 Customer Service Specialist • 網訊電通 八月七月 2016・ 1 年 - 於任職第一個月就榮獲部門客戶服務滿意度第一名的成績。 - 累積半年電話客服經驗後

to 25%; click-through rate from 0.5% to 1%). Senior Customer Support Specialist ASUS Cloud Corporation MarMar 2017 Managed a team of three customer support specialists, guiding them in resolving customer issues and complaints. Employed effective and strategic communication to understand customer needs, resulting in 74% customer satisfaction rating inMonitored and analyzed user feedback on Google Play, Apple Store, and ASUS Cloud's official forum daily. Presented detailed analysis in weekly meetings with senior management, product, and marketing departments to enhance the user-friendliness of company products and services. Provided mentorship to new customer

product development in the Asia-Pacific region. Established 2 new suppliers to fulfill the R&D and procurement team's needs for introducing new items within a span of 6 months. Negotiation - Conducted analysis of 40+ customer complaints to identify root causes and formulated resolution, successfully increasing customer satisfaction and loyalty by 15-20%. Resolved quality disputes by negotiating an exceptional refund agreement with the supplier, thereby safeguarding and reinforcing our important client relationship. Problem - solving - Converted customized contracts to replace standardized contracts to resolve disputes between the customer - BenQ Material and the international supplier

Communication Design Project (App Store) momo 購物網 E-commerce shopping platform momo SCM Vendors manage the incoming and outgoing goods, customer complaints, query report performance etc My Toyota A tool application for serving Toyota customers and developing potential car buyers LEXUS Plus A tool application for serving LEXUS customers and developing potential car buyers 瑞興銀行 The main function is for banking transactions. It will pay more attention to security issues. This app allows me to implement functions such as vulnerability scanning, AES encryption, iOS keyChain. 信義房屋 A customer service

Game Project (PC/Mobile) Refactoring multiple site layout components configuration Add templetes and components corresponding to different game rules Add pure css to remove redundant css to remove unnecessary styles to optimize loading speed Added ga to capture user usage and data api transmission encryption and decryption 2. Customer service system Start a new project and add typeScript Formulate and plan overall architectural direction and style framework selection use vite Use vue3.0 Add tailwind to make styles better manageable websocket transmission encryption and decryption 3. CMS Update old webpacke version and package version Optimize js