30.OCT.2017, Department of Transport & Main Roads (TMR) - Present
On December 10th, 2018, I commenced my current role of Fines and Investigations Support Officer in the city location.

01/02/2017 - 27/10/2017, Queensland African Migrant Services (QAMS)
I volunteered for the Queensland African Migrant Services (QAMS)(www.qams.org.au) as Bookkeeper. (I was mainly a volunteer but relieved the role for 5 weeks for the period 15/8/17 to 19/09/17 until the bookkeeper return back from her leave) Due to circumstance change, I ceased my Volunteer Bookkeeping role with QAMS, however, I am still a volunteer and do help out with fundraising events when I am called in free my time.  QAMS is a registered not-for-profit charitable organisation that is based in Queensland. In addition to other charitable work it does, QAMS relentlessly works in closing the gap in literacy and numeracy among Queensland African refugees and migrants. This way, they can settle and integrate easily, contribute and give back to the broader Australian Community.

As a bookkeeper, my functions were, but not limited to the following: 

• Documenting all Account Payables and Receivables transactions for processing 
• Preparing monthly Bank and Credit Card Reconciliations statements
• Assisting with the preparation and collation of information for financial reports, general ledger entries, calculations, and providing general accounting assistance as per the direction of the Finance Officer
• Monitoring section email in-boxes, ensuring that emails are attended to in a timely manner
• Provide telephone and electronic mail information services to clients and donors.
  
• Responded to customer's needs through effective use of questioning, problem-solving, negotiation and conflict management skills and the use of proactive initiatives;
  
• Ensuring security procedures and confidentiality are observed about the information provided to customers
  
• General administration duties e.g dairy management, filing, mail opening & sorting
• Customer Services for new and existing clients 
• Organize meetings as per management orders
  
• Operating tills and calculating change manually on a routine basis 
• Fundraising through talking to potential donors as well as selling Sausages Sizzles to raise funds
• Sorting donations received and liaising with clients & donors to provide updates 
• Setting up fundraising schedules and events on a quarterly basis
• Assisting with clean-up operations after fundraising activities/events

• Replenishment of Stock on to the shop floor
  
• Dated up freezer stock
•  Sliced bread, label, put out stock
• Trayed up cookies, Jam them as well- Anzac 
• Baked off cookies, oven work, Timer etc. 
• Packed and labeled Cookies 
• Packed rolls 
• Packed Bagutters, labeled, put out stock
• Made donuts, packed, labeled, put out stock

• Baked off plus pack, labelled, put on a show
• Markdowns 
• Packed and labeled bakery products as required.
• Filled and presented cake fridge, bakery tables, bread and resold bread shelves.
• Trayed cookies and baked products
•  Nally tubes deep cleaned
•  Assisted with floor cleaning
•  Emptied bins 

• Diligent with high attention to detail
  
• Can follow instructions effectively and show initiative
  
• Reliable, honest, responsible and flexible team player
  
• Eager to learn and willing to do what it takes to get the job done
  
• Customer service 
  
• MYOB (Accounting Software)
• Excellent Microsoft Office skills

Languages I speak other than English: Somali, Kiswahili/Swahili, Fumbira(limited) 

Hobbies: Soccer, cycling, skating, volleyball, ice skating, traveling & music