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Ryno du Toit I am highly driven and motivated, I have strong interpersonal and communication skills to effectively interact with stakeholders from different backgrounds and levels of the organization, I am able to bridge the gap between technical and non-technical stakeholders, and ensure that everyone is on the same page. I am able to prioritize and manage multiple tasks and projects simultaneously, and adapt to changing requirements and timelines. City of Johannesburg Metropolitan Municipality, South Africa Work Experience IT Consultant • Supportwave - MSP AugustPresent Delivering remote and on-site support with excellence, with a focus on customer satisfaction

and Direct the driver regarding PickUp requests 8. make daily progress report 9. Make a weekly progress report 10. Make monthly report percentage 11. make a financial budget report IT Data Support • PT POS INDONESIA (PERSERO) FebruariDesember 2014 IT Support Duties and Responsibilities Install and configure software and computer systems. Troubleshoot and resolve issues with software or hardware. Support the implementation of new solutions or applications. Establish accounts for new users and assist with password or login problems. Land Surveyor • PT Sac Nusantara FebruariJanuari 2005 Responsibilities Developing the land surveying strategies.

dosen/lecturer/tutor, khusunya di bidang komputer dan pemrograman. Saya juga punya kemampuan Jaringan komputer. Malang, Malang City, East Java, Indonesia Pengalaman Kerja IT Officer • PT. Mustika Taman Olympic MeiPresent Maintenance Program/Aplikasi data Tenant Mall di bagian Finance and Accounting Maintenance Hardware dan Software di bagian Building Management Maintenance Jaringan di Building Management serta bagian Finance and Accounting Computer Lecturer • Wearnes Education Center NovemberApril 2008 Teaching and training general computer, MS. Office and programming System Support • PT. Balisoft Lintasmedia Denpasar DesemberOktober 2006 Mengerjakan proyek pembuatan software Time Attendance PendidikanSTMIK Pradnya Paramita

follow-ups to deliver resolutions to customers to meet SLAs Identify customer frustrations in a pro-active manner and escalate resolutions through appropriate channels Answer inbound calls & complex email tickets from customers on a priority basis Answer call-back requests pertaining to escalations from customers on a priority basis Provide software support for troubleshooting technical issues or general account queries Gather information on issues from customers to report or escalate to appropriate department Contribute feedback on support processes and procedures to Customer Success Team Lead Assist Customer Success Trainees as a training buddy to monitor their email & phone skills DecemberNovember

Amir Pervez Karachi, Karachi City, Sindh, Pakistan To obtain a responsible and challenging position where my education and work experience will be a valuable application. Work Experience DATA ENTRY CUM PURCHASE OFFICER • AMI'S SUPERMARKET DecemberJune 2021 *Compare and evaluate offers from suppliers. *Track orders and ensure timely delivery. *Review the quality of purchased products. *Enter order details (e.g. Vendors, quantities, prices) into internal databases. *Monitor stock levels and place orders as needed. *Coordinate with warehouse staff to ensure proper storage stores Im Fabric Store Manager • Clothing Brand MarchNovember 2020 *Data