Wang Jen Ming (王仁明） System & Network Security Implementation Engineer (Possesses 7 years of experience in IT industry) Contact:Taiwan 工作經歷 Systems Engineer • Alliance Healthcare Group (Singapore) 十一月七月 2023 Administration of virtualized server, network devices (HP, Aruba, FortiGate), and cloud instances (AWS, Azure VM and Microsoft Entra ID Connect) Administration of firewalls (FortiGate, Sophos, Watchguard), IPSec, Remote SSL VPN Administration of Microsoft 365 (Exchange online and Teams) and Intune setup Set up and manage network storage system (NAS, NFS, iSCSI) Troubleshooting networks and servers (Windows, Linux - AD, DB, Web) Web & Infrastructure vulnerabilities

Martin Fahmi IT Support Lulusan Manajemen Informatika, dengan pengalaman dalam bidang Administrasi dan IT support seperti pengelolaan sistem administrasi kantor, troubleshooting, networking, hardware & software. Saya juga memiliki aktifitas sehari-hari dibidang IT. Memiliki kemampuan pada IT operation , project management , dan customer service . Selain itu saya mempunyai pribadi yang berintegritas dan bertanggung jawab terhadap apa yang dikerjakan. Parung, Bogor, [email protected] https://www.facebook.com/MartinFahmi31/ Pengalaman Kerja MeiJuni 2021 Sungai Penuh, Jambi Operator Komputer dan Network Support Technician PT. Ratu Network Indonesia • Memastikan perangkat keras dan

X670, X460, X430) Troubleshooting network issues over Routing & Switching protocols (TCP/IP, OSPF, BGP, Static, and VLAN) Handling incidents related to International Long circuits for EPL, IPL and IPVPN services across the country Incident handling, troubleshooting and liaising with different ISPs and vendors to resolve issues within SLA Monitoring network latency and suggesting corrective actions to improve performance SEA Group (Sea Ltd.) - Senior Network EngineerParticipate new IX core network architecture deployment to full fill SEA group two different services requirement Maintain SEA group network infrastructure by performing network monitoring (Zabbix, Prometheus), performance tuning, analysis and troubleshooting on network

if any fraud or non-solvable issue reported by the client organizations. Senior Technical Process Executive • Infosys BPM Ltd. (Pune) NovemberNovember 2020 Responsible for implementation, maintenance, administration and troubleshoot Infrastructure services on Citrix VDI and Azure cloud. - Hands on experience with server monitoring and maintenance tool. - Troubleshooting network connectivity in LAN/WAN environment. -Creation, deletion, management of user accounts, applications and required licenses within MWorked on 100% SLA with quality solutions. Process Executive • Spectum Consultant India Pvt. Ltd. (Pune) SeptemberAugustWorked on several projects related to Automotive Vehicle at client base Nvidia

Angkasa Pura Sarana Digital - Second Layer untuk On Site Customer Handling untuk Kantor Cabang CGK, PNK, BDO - Penanggung Jawab Administrasi East Region - Eksekusi Marketing Plan On Site East Region - Quality Control Operasional seluruh Tim East Region - Product Trainer Internal untuk East Region - Monthly Report Pekerjaan untuk East Region Project - Membangun Network Monitoring Service (NMS) Zabbix AgustusDesember 2019 Network Engineer Angkasa Pura Solusi - Create Ticketing Issue - Monitoring Network Topology - Troubleshooting Network (LAN, Fiber Optic, Wan) FebruariJuli 2019 Network Operations Center Kudo - PT Kudo Teknologi Indonesia - Monitoring System, Database - Escalation Case to Engineer - Provide Information on the Entire Team AgustusJanuari 2018 IT

installed hardware and software systems. >Troubleshooting network and software issues. >Fixing hardware, software, and networking issues. >Ability to project manage. IT Support Kementerian Koordinator Bidang Pembangunan Manusia dan Kebudayaan JanuaryMarch 2017Taipei, Taiwan > Ensure that the computer used by the user can function normally/run as it should > check and fix if at any time there is a problem on the user's computer network > Input and Collage Data EducationUniversitas Bhayangkara Jakarta Raya / Ubhara Jaya Human Resource Management Skills User Experience User testing Web usability Product Competitor analysis Business research Language Indonesia (Profesional) English (Intermediate)

relay the same to other departments as per the protocol. Be open and responsive to consistent coaching, take an active role in performance planning and goal setting. Be flexible in an environment by championing and embracing change. Education Parul University B.Tech in Computer Science & EngineeringCGPAN.G.Patel Polytechnic Diploma in Computer EngineeringCGPASkills Languages PHP development SQL/MySQL C++ Word Software Development Performance Optimization Technical Support Customer Relationship Management (CRM) DevOps Project Coordination Agile Methodologies Hardware Troubleshooting Networking Skills Server Maintenance Remote Troubleshooting Arduino Programming Gujarati — Fluent Hindi — Fluent English — Fluent