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advanced applications such as face beauty and object tracking. Feature Product Manager & Software Engineer • 聯發科 AprilPresent | Taipei, Taiwan As a highly skilled software engineer and feature product manager, I spearheaded the design and coordination of the camera bokeh flow, collaborating with cross-functional teams to achieve high customer satisfaction. My analytical thinking and problem-solving skills were recognized with a vAward, and I also played a key role in multiple camera development projects, utilizing my expertise in C++ and Android. Beyonds FPM's part, I also take a role on multiple camera development

file US patent. Developed top notch people in multiple nations by leveraging worldwide resource. 十一月二月 2020 Taipei, Taiwan Director, Quality and Reliability Assurance Texas Instruments Led team to drive Taiwan quality strategy, build quality foundation and improve all quality indices. Served as site customer representative to successfully pass IATFinternal and external audits from key customers. Led team to solve customer incidents and returns to receive high customer satisfaction across Assembly and Test process. Led cross-function teams to drive site quality excellence. Reduced low tech error cases. Improved indices

https://www.linkedin.com/in/tjacobsen/ 20+ year results-driven Customer Success professional with a proven track record of achieving remarkable outcomes through effective leadership, strategic thinking, operational excellence, and a deep commitment to client satisfaction. My area of expertise include: Customer Retention, Risk Management and Growth, Team Leadership and Development, Strategic Account Management, Data-Driven Insights, Client Satisfaction and Advocacy, Technology and Process Optimization, Global Expansion and Revenue Growth Work Experience Director of Strategic Accounts and Escalations • Zendesk JanuaryJune 2023 | Boston, MA As a member of the Customer Experience (CX

Authored knowledge-base articles to enhance team competency Boosted business targets by leveraging customer feedback for process enhancements Utilized Microsoft Excel for comprehensive reporting on a daily, weekly, and monthly basis Strengthened team performance by training, overseeing, and mentoring new recruits Optimized customer service by strategic scheduling of team members Customer Service Representative • Cicil.co.id JanuaryAugust 2020 | Jakarta, Indonesia Responsibilities Boosted customer satisfaction by resolving issues effectively. Managed 70+ customer communications daily via Zendesk. Assured smooth processing by tracking & monitoring orders. Improved client applications via thorough reviews & reporting. Customer Service Representative • GraPARI

SREEKESH A.K [email protected] https://www.linkedin.com/in/sreekeshak Work Experience Data Entry Specialist • Zauba Corp FebruaryPresent | India I am an accomplished professional in the fields of data entry and web research, lead generation, email lists building, possessing strong communication skills and exceptional typing proficiency. My primary objective is to consistently provide my clients with the highest quality work. As a full-time freelancer, I have a dedicated team to support me, ensuring efficiency and reliability. For your convenience, Freelancer Messenger is available 24/

in revenue as an individual contributor. -Cultivate and sustain strong relationships with existing clients, gaining a comprehensive understandings of their needs. -Deliver in-depth product knowledge and tailored training to clients, ensuring seamless implementation and utilization, resulting in an impressive 20% surge in direct sales. -Diligently monitor customer satisfaction and promptly address any concerns or issues, a distinction earned by being selected among the top 100 BDA nationwide. BUSINESS DEVELOPMENT EXECUTIVE • SOFTPOINTZONE INFOTECH JuneFebruaryIdentifying potential customer , understanding their needs and providing them the required solution. -Approaching the commercial by meeting them door to door and

Ryno du Toit I am highly driven and motivated, I have strong interpersonal and communication skills to effectively interact with stakeholders from different backgrounds and levels of the organization, I am able to bridge the gap between technical and non-technical stakeholders, and ensure that everyone is on the same page. I am able to prioritize and manage multiple tasks and projects simultaneously, and adapt to changing requirements and timelines. City of Johannesburg Metropolitan Municipality, South Africa Work Experience IT Consultant • Supportwave - MSP AugustPresent Delivering remote and on-site support with excellence, with a focus on customer satisfaction