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Ching You Hi, I'm Ching You, a Product Designer with six years of experience developing digital products. I specialize in creating an indulging atmosphere for digital products and creating logical user flow based on the result of UX research. As I embark on the next chapter of my career, I eagerly seek opportunities to contribute my wealth of experience and pioneering spirit to a prominent digital product company on the global stage. Let's explore new horizons together! Taipei City, Taiwan https://chingyou.webflow.io 工作經歷 Product Designer • 時

Daniel Simamora Committed and achievement-driven professional with a wealth of experience in the realm of customer support and service. As a seasoned Senior Customer Support Representative, I consistently showcase a proven ability to deliver precise and timely support to both team leaders and agents, thereby ensuring the seamless achievement of organizational targets and performance objectives. My steadfast dedication to ethical procedures and professional judgment empowers me to meticulously identify and address client issues, fostering positive relationships and upholding the highest service standards. Within my capacity, I have played a pivotal role in cultivating a robust and

agencies in Taiwan inTaipei City, Taiwan 工作經歷 Senior Planner • National Center for Cyber Security Technology 一月一月 2023 Job content: (A-level agency information security full-time staff) 1.About ISO system： 1-1. NCCST's ISO 27001, ISO 20000, BSISMS, SMS, PIMS) management system education and trainingInformation asset inventory, risk assessment, management review meeting tracking and control 1-3. Internal and external audit 1-4. Business Continuity Plan (BCP) management, social engineering, information security health diagnosis, vulnerability scanning and penetration testing management examination tracking 2. System protection and control

Tameka Harris Experieced Email and Customer Support Specialist Delivering Exceptional Service I would introduce myself as a seasoned Email and Customer Support Specialist with over 10 years of extensive experience in various industries. throughout my career, I have made significant contributions to the success of the organizations I have worked for, demonstrating exceptional customer service and driving operational efficiency. United [email protected] Work Experience AprilMarch 2024 Taipei, Taiwan Sr. Customer Service Representative United Health Group Dedicated health plan support providing assistasnce to members through our email ticketing platform and inbound calls. Demontrrated accuracy

in strategic agenda execution, complex problem-solving, and the orchestration of leadership team meetings. Newbury, MA, USA Work Experience Customer Success: Strategic Accounts and Escalations • Zendesk JanuaryJune 2023 As a member of the Customer Experience (CX) and Insights Leadership Team, I had full responsibility for the design, implementation and management of the Global Risk Management, Strategic Escalations and Governance programs. Designed, implemented, and managed Global Risk Management, Strategic Escalations, and Governance programs, emphasizing operational excellence. Pioneered and led the innovative "Account Save and Growth" program, focusing on customer satisfaction, risk mitigation, and growth opportunities. Directly engaged

document administration and am proficient in using Microsoft Office tools. Pengalaman Kerja Market Access and Data Analyst • PT Boston Scientific Indonesia JuniPresent •Create and record data on purchases made through the LKPP system •Analyzing sell in and sell out data at the end of each quarter to inform top management using Power BI •Brings up sales data for the current month and the previous month •Monitor and respond to product purchases originating from the LKPP system (max response within 3 working days) •Achievements : Can find out the amount of company income that comes from the LKPP system, which when

my professional career for stellar customer service, dedication, communication, problem solving and time management. Work Experience Home Caregiver • Self-Employed FebruaryFebruary 2024 In February of 2019 my Father's health declined to the point where he needed a full-time caregiver. In March of 2020 my Mother's health also declined so I became a caregiver for both. I assisted with daily activities such as bathing, dressing, meal preparation, medication reminders, and housekeeping. I also had to communicate extensively with Doctors and their staff, Hospital Personnel, Private Health Insurers including Blue Cross and Cigna, Medicare and