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Definition of Reputation Credits
Pearl Samantha （ 蕭恩慈）
Graduated from the top university in Taiwan, Samantha is equipped with not only advanced technical skills, but also variety of soft skills including leadership and critical thinking. She is adept at connecting with people, possess great communication, and able to develop meaningful customer relationship. Currently she is striving to become a successful project manager.
Work Experience
Business Development Manager
CHT Infinity 中華英飛能航太科技有限公司
March 2023 - Present
Taipei, Taiwan
CHT Infinity is a Joint Venture company between Chunghwa Telecom and Infinity Intelligence. It focuses on promoting IoT products and smart solutions to Indonesia.
• Successfully developed strategic partnership with Indonesian leading procurement company, PT PINS Indonesia, which is part of the state-owned ICT enterprise, Telkom Group Indonesia.
• Negotiated contracts and agreements with partners which ultimately leads to 31 Billion USD worth of project in building Smart City for the new Indonesia capital city, IKN in Kalimantan.
• Streamlined company operations by developing and implementing efficient work flows, resulting in improved productivity by 200%
• Lead the pivotal role of facilitating discussions and agreements with Indonesian partners, leveraging fluency in Bahasa Indonesia to bridge cultural and language gaps.
• Actively monitored market trends and changes in the Indonesian ICT business landscape, providing valuable insights to the team and contributing to informed decision-making and strategic planning.
Bussiness Development & Frontend Engineer Intern
3S DRIVE
July 2022 - December 2022
Taipei, Taiwan
• Developed a new company's ordering system website and refined the user flow which improved churn rate by 10%.
• Worked with business developer to develop CRM system and increased customer satisfaction by 5%.
• Coordinated with graphic designer to create the new UI/UX design for the product's website, improving NPS rate and "stickiness" by 5%, also increased DAU and WAU by 3% and 10% respectively.
• Developed new landing page, homepage, and optimized user experience, increasing the user conversion rate from 10% to 15%.
• Acquired more than 20 new business partners which increased sales revenue by 200%
Restaurant Manager (Maître d'hotel)
Vogue2 Lounge 紅酒燒肉
June 2019 - October 2022
Taipei, Taiwan
• Responsible for managing and organizing daily restaurant operations within 10 employees, generating 1 million NTD /month of average revenue.
• Responsible for worker training, inventory tracking, service quality managing, and maintaining customer relationships. Improved the company's CSAT and NPS rates by 100%.
• Increased sales revenue by 200% by acquiring several loyal customers.
Event Moderator
Asian Pacific Research Ltd
September 2020 - January 2021
Taipei, Taiwan
• Responsible for conducting virtual meetings of 30 Taiwanese and Chinese companies, with Canadian seafood vendors, with a team consisting of 8 people.
• Responsible for managing the course of the negotiation, acted as an interpreter for both Mandarin and English speakers.
Executive Marketing
DIGITAL INNOVATION LOUNGE (DILo)
February 2016 - October 2018
Jakarta, Indonesia
• Worked with the main marketing team, consisting of 7 people, to spread education about technology to schools and companies.
• Increased engagement and awareness to communities in rural areas about technological advancement, mainly computer software and architecture.
Associate Event Producer
iME Entertainment Group Indonesia
June 2017 - April 2018
Jakarta, Indonesia
• Assisted stage manager to set up the amphitheater concert with a team of over 500 people.
• Managed online marketing. Increased ticket sales with total revenue of roughly USD 3 Million.
• Responsible for catering and schedule management, exposed to several talents and event engineer experts.
Education
July 2018 - January 2023
國立台灣大學（National Taiwan University）
Computer Science and Information Engineering
Skills
- Frontend development
- Software programming: C/C++, Python
- MariaDB / MySQL 資料庫設計、管理
- Data and CRM system automation
- Data Visualization, MS Office; PowerPoint, Excel, Word
- Strategic planning, sales and marketing
- Personal organization and team management
- Communication and public speaking
- Public relation
Languages
- Indonesian — Native or Bilingual
- Chinese — Professional
- English — Professional (TOEIC 930/990)
Pearl Samantha （ 蕭恩慈）
Graduated from the top university in Taiwan, Samantha is equipped with not only advanced technical skills, but also variety of soft skills including leadership and critical thinking. She is adept at connecting with people, possess great communication, and able to develop meaningful customer relationship. Currently she is striving to become a successful project manager.
Work Experience
Business Development Manager
CHT Infinity 中華英飛能航太科技有限公司
March 2023 - Present
Taipei, Taiwan
CHT Infinity is a Joint Venture company between Chunghwa Telecom and Infinity Intelligence. It focuses on promoting IoT products and smart solutions to Indonesia.
• Successfully developed strategic partnership with Indonesian leading procurement company, PT PINS Indonesia, which is part of the state-owned ICT enterprise, Telkom Group Indonesia.
• Negotiated contracts and agreements with partners which ultimately leads to 31 Billion USD worth of project in building Smart City for the new Indonesia capital city, IKN in Kalimantan.
• Streamlined company operations by developing and implementing efficient work flows, resulting in improved productivity by 200%
• Lead the pivotal role of facilitating discussions and agreements with Indonesian partners, leveraging fluency in Bahasa Indonesia to bridge cultural and language gaps.
• Actively monitored market trends and changes in the Indonesian ICT business landscape, providing valuable insights to the team and contributing to informed decision-making and strategic planning.
Bussiness Development & Frontend Engineer Intern
3S DRIVE
July 2022 - December 2022
Taipei, Taiwan
• Developed a new company's ordering system website and refined the user flow which improved churn rate by 10%.
• Worked with business developer to develop CRM system and increased customer satisfaction by 5%.
• Coordinated with graphic designer to create the new UI/UX design for the product's website, improving NPS rate and "stickiness" by 5%, also increased DAU and WAU by 3% and 10% respectively.
• Developed new landing page, homepage, and optimized user experience, increasing the user conversion rate from 10% to 15%.
• Acquired more than 20 new business partners which increased sales revenue by 200%
Restaurant Manager (Maître d'hotel)
Vogue2 Lounge 紅酒燒肉
June 2019 - October 2022
Taipei, Taiwan
• Responsible for managing and organizing daily restaurant operations within 10 employees, generating 1 million NTD /month of average revenue.
• Responsible for worker training, inventory tracking, service quality managing, and maintaining customer relationships. Improved the company's CSAT and NPS rates by 100%.
• Increased sales revenue by 200% by acquiring several loyal customers.
Event Moderator
Asian Pacific Research Ltd
September 2020 - January 2021
Taipei, Taiwan
• Responsible for conducting virtual meetings of 30 Taiwanese and Chinese companies, with Canadian seafood vendors, with a team consisting of 8 people.
• Responsible for managing the course of the negotiation, acted as an interpreter for both Mandarin and English speakers.
Executive Marketing
DIGITAL INNOVATION LOUNGE (DILo)
February 2016 - October 2018
Jakarta, Indonesia
• Worked with the main marketing team, consisting of 7 people, to spread education about technology to schools and companies.
• Increased engagement and awareness to communities in rural areas about technological advancement, mainly computer software and architecture.
Associate Event Producer
iME Entertainment Group Indonesia
June 2017 - April 2018
Jakarta, Indonesia
• Assisted stage manager to set up the amphitheater concert with a team of over 500 people.
• Managed online marketing. Increased ticket sales with total revenue of roughly USD 3 Million.
• Responsible for catering and schedule management, exposed to several talents and event engineer experts.
Education
July 2018 - January 2023
國立台灣大學（National Taiwan University）
Computer Science and Information Engineering
Skills
- Frontend development
- Software programming: C/C++, Python
- MariaDB / MySQL 資料庫設計、管理
- Data and CRM system automation
- Data Visualization, MS Office; PowerPoint, Excel, Word
- Strategic planning, sales and marketing
- Personal organization and team management
- Communication and public speaking
- Public relation
Languages
- Indonesian — Native or Bilingual
- Chinese — Professional
- English — Professional (TOEIC 930/990)