CakeResume Talent Search

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4-6 years
6-10 years
10-15 years
More than 15 years
United States
Avatar of Tameka Harris.
Avatar of Tameka Harris.
Past
Sr. Customer Service Representative @United Health Group
2023 ~ 2024
Email and Customer Support Specialist
Within one month
Tameka Harris Experieced Email and Customer Support Specialist Delivering Exceptional Service I would introduce myself as a seasoned Email and Customer Support Specialist with over 10 years of extensive experience in various industries. throughout my career, I have made significant contributions to the success of the organizations I have worked for, demonstrating exceptional customer service and driving operational efficiency. United [email protected] Work Experience AprilMarch 2024 Taipei, Taiwan Sr. Customer Service Representative United Health Group Dedicated health plan support providing assistasnce to members through our email ticketing platform and inbound calls. Demontrrated accuracy
Word
Excel
Java
Unemployed
Ready to interview
Full-time / Interested in working remotely
10-15 years
University of Phoenix
Business Administration and Management
Avatar of Sage Hollingsworth.
Avatar of Sage Hollingsworth.
Past
Information Desk Receptionist @West Jefferson Medical Center
2014 ~ 2017
Customer Service Representative
Within one month
Sage Hollingsworth Dedicated professional with almost a decade of experience in providing superior customer service and support within the healthcare industry. Well-versed in scheduling, interaction documentation, and database management functions for streamlined communication. Excels at identifying client needs and concerns to improve overall service. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Articulate, energetic and results-oriented with exemplary passion for providing a meaningful impact whenever possibleNew Orleans, Louisiana, USA Sage Hollingsworth | LinkedIn Work History: Escalation Team Specialist Accredo Specialty Pharmacy MarchMarch 2024 • Efficiently processed escalated concerns for
Emotional Intelligence
Case Management
HIPPA
Unemployed
Ready to interview
Full-time / Remote Only
6-10 years
Jospeh S. Clark Preparatory
*
Avatar of Roger Snook Jr.
Avatar of Roger Snook Jr.
Manager in Training @Cici's
2024 ~ Present
Manager
Within one month
allocated time frame. Maintained accurate records of attendance, receipts, payments, and expenses incurred throughout the tour period. Supervised tour guides onsite when necessary to ensure quality services were provided by them. Conducted group briefings at the beginning of each tour to explain safety procedures and rules. Customer Service & Catering Director • Chick-fil-A-Franchise NovemberJanuary 2023 Managed inbound and outbound calls to customers regarding catering orders. Developed maintenance and cleaning protocols for two restaurants. Recruited, hired, and trained staff for customer-friendly facing roles. Increased customer usage of the company app through email
Microsoft Office
Employed
Ready to interview
Full-time / Not interested in working remotely
6-10 years
Eastern Nazarene College
Communications
Avatar of Bobbi Reed.
Avatar of Bobbi Reed.
RN @Cornerstone
2011 ~ 2015
Tele Health Registered nurse
Within one month
Bobbi Reed United States || [email protected] I am a registered nurse with many years of caring experience. I work hard to keep learning and building a strong skill set. I left a customer service job of 10 years to go to nursing school and start my career. I love caring for people and building lasting relationships in the healthcare profession. Work Experience Travel RN • TNAA MarchPresent | Taipei, Taiwan I am a travel nurse that goes to hospitals in need for contracted periods to help staffing. I work on the floor of the
Communication
Word
ACLS
Employed
Ready to interview
Full-time / Remote Only
10-15 years
Ohio University
nursing
Avatar of J.S Pescatarian.
Avatar of J.S Pescatarian.
Past
Federal Contractor/IT Support Specialist @STG INC
2012 ~ 2023
IT Support Specialist
Within one month
Top-Notch Industry leaders. •Assisted with troubleshooting complex problems related to product design or manufacturing issues. Education Financed 100% of college education via scholarship Northwood University Computer ScienceSkills ⦁ Hardware/Software Upgrades ⦁ Configuration Management ⦁ Cost Analysis ⦁ Information Protection ⦁ Systems Analysis ⦁ Technical Support ⦁ Data Recovery ⦁ Software Installation ⦁ Performance Testing ⦁ Customer Service ⦁ Application Support ⦁ Hardware Diagnostics ⦁ Account Management ⦁ Customer Success Management ⦁ Windows Operating Systems (Win10 and Win11) ⦁ Product Troubleshooting ⦁ Antivirus Software ⦁ Microsoft Outlook ⦁ Hardware and Peripherals ⦁ Technical Documents Comprehension ⦁ MS Office Proficiency ⦁ Technical Troubleshooting ⦁ Application Installations ⦁ LAN/WAN ⦁ Issue Troubleshooting ⦁ Complaint Resolution ⦁ Call Center Operations ⦁ DHCP/DNS Ethernet
Communication
Microsoft Office
Word
Unemployed
Ready to interview
Full-time / Remote Only
More than 15 years
Northwood University
Computer Science
Avatar of the user.
Avatar of the user.
Technical Product Manager / Proxy Product Owner (Hybrid) @Optum
2022 ~ Present
Software Engineer / Backend Engineer
Within one month
Prioritization
Project Management
Problem Solving
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
ALPHA Camp
Web Backend Route
Avatar of Justin Hunter.
Avatar of Justin Hunter.
Supervisor @Family Residence & Essential Enterprise
2016 ~ 2022
Store Manager
Within two months
tailored recommendations to customers. Through strategic sales tactics, I doubled the store's monthly gross revenue within my second month and consistently ranked as the top seller in the company. I've revolutionized the store's culture and atmosphere since joining in December 2023, fostering a dynamic and customer-centric environment. DecemberPresent Store Manager • ShowCase Oversee store operations, manage inventory, achieve sales targets, provide excellent customer service, train and supervise staff, control expenses & maintain visual merchandising. JulyDecember 2023 Supervisor • Family Residence & Essential Enterprise Provide supervision and guidance for residents during skills-building activities Develop and implement
Word
Excel
Google Drive
Employed
Ready to interview
Full-time / Not interested in working remotely
10-15 years
Avatar of the user.
Avatar of the user.
Past
Copywriter and Editor @Allina Health
2022 ~ 2022
Marketing Intern, Marketing Assistant, Social Media Intern, Social Media Assistant, Events Intern, PR Intern, Copywriter
Within three months
Content Writing
Copywriting and Editing
Content Strategy
Unemployed
Ready to interview
Full-time / Interested in working remotely
10-15 years
Coursera
Fundamentals in Digital Marketing
Avatar of the user.
Avatar of the user.
Assistant Account Manager @KKTV
2022 ~ Present
數據分析、行銷研究、營運管理
Within one month
Word
Microsoft Office
Project Management
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
國立台北藝術大學
藝術跨域研究所
Avatar of Deborah Hopper.
Avatar of Deborah Hopper.
Custodial/Hospitality @StaffEz
2023 ~ Present
Data Entry or Customer Services
Within one month
Deborah Hopper Driven and Competitive Driven professional seeking to use acquired knowledge and experience to fill a position in the Henderson or Jackson TN area. Team player with exceptional communication skills and customer service skills and a highly competitive approach to improve overall efficiency. Henderson, TN 38340, USA Work Experience MarchPresent Manager HotShots Grill *Responsible for scheduling and providing excellent customer service. *Open and close the facility. *Payroll entry FebruaryMarch 2023 Child Care Provider Self Employed *Home-based child care center/provider *Responsible for providing a safe, clean and healthy environment for children. *Responsible
Microsoft Office
Employed
Ready to interview
Full-time / Remote Only
6-10 years
Devry University
Health Information Management

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Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
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Within one month
Fullstack engineer @ Houzz
Houzz
2021 ~ Present
Taipei City, Taiwan
Professional Background
Current status
Employed
Job Search Progress
Professions
Front-end Engineer
Fields of Employment
Software
Work experience
6-10 years work experience (4-6 years relevant)
Management
Skills
HTML
Java
HTML5
Bootstrap
Google Analytics
javascript
css
css3
VueJs
nuxtjs
axios
i18n website
NodeJS
jest
PHP
React.js
firebase
fullstory
Languages
English
Intermediate
Chinese
Native or Bilingual
Job search preferences
Positions
front-end engineer
Job types
Full-time
Locations
Taipei, 台灣, USA
Remote
Remote Only
Freelance
Yes, I freelance in my spare time
Educations
School
National Taipei University Technology
Major
Computer Science
Print

PO-CHEN KUO

#Home-office #Freelancer #front-end #Algorithm #PHP #React #Vue.js #SCSS #tailwindCSS #materialUI #Heroku #Firebase

Portfolio - https://www.cakeresume.com/po-chen-kuo-inline/portfolio?ref=resume-header-portfolio

Contact me with the following information : 
[email protected]
+886-917223067

  Taipei City, Taiwan  

Commercial experience

Fullstack Engineer ( Remote )  Houzz    SEP 2021 - Present

https://www.houzz.com/

In the Marketplace team.


Reviewed the feasibility of the Project Review project and motivated the task's progress.
Contacted across teams, clarified the feature requirements, and denoted the developing steps.
Structured the project planning with the task manager and solidified the user experience.
Coached new onboarding mates and helped them join the team smoothly.
Enhanced the features of the order management tool for the customer experience team.
Participated in the data collection of the marketing metrics(ABTest, user-behavior log). 

Senior Frontend Engineer ( Remote )    Saint-Fi.Inc     SEP 2020 - Aug 2021

Focus on the internal UI tools of the enterprise, integrate several types of service with backend engineers, and communicate with mates to find the issues immediately.

Focus on website development with Vue.js, and keep the reusable features during the coding period.
Optimizing the code structure, which prevents the code from generating large amounts of files, can be taken into several modules.

Frontend Engineer ( Remote )   Kooco    OCT 2019 - AUG 2020

http://www.kooco.co/

Redesigning the main structure of the project is the first task I must handle in the company;

Discuss the mates to solve problems and help junior mates avoid bad habits.

Communicated with the manager of the projects and customers to figure out the goal and the design of the whole project, and let other office mates understand what we should do.

Reporting the situation and requirements in the development stage to the manager and the mates in other teams makes sure the project will be developing rapidly and the resources assigned are enough.

Maintain and modularity the existing system and expand the features by spec.


The project I handled at this company is an arrangeable interface for the landing page.
The context will load the configuration for the landing page, which is stored on the DB server, then the pages and router are rendered/assigned according to the configuration.
The customer user is able to edit the order and the context for each page via the interface and to publish it.
All of the pages are independent of others except the common data.

We use Nuxt.js as the framework to build a modularity and flexibility program.

Frontend engineer    FriendFinder Inc    JUL 2018 - JUN 2019

https://www.ffn.com/ 

The company is the branch in Taiwan of Friend Finder Networks Inc., which is located in CA Campbell.
I am the frontend engineer concerned with existing projects and developing new features for mobile websites.

In Taipei's office:
We cooperate with employees in the United States and have discussions almost daily.
We are focusing on the redesign project of sites and high-risk bug handling. 
We are familiar with intern tools and code rapidly to manage some of the legacy systems.

I was developing the live broadcasting and message feature for the mobile site:
( Applications are newly started for the revision of the mobile sites)
The live broadcasting features consisted of a WebSocket, webRTC, and Angular 4.
Each customer can tip the broadcaster, send messages, and some products can interact with hosts.
Broadcasters can keep the live broadcast no matter how many watchers are on the channel.

Short-term/Project-based experience

Senior Frontend Engineer - contract    Cooby    NOV 2020 - MAR 2021

https://web.cooby.co/

Build the CRM system i18n website application, which keeps an excellent structure, independently modular, wise state management, light resourcing fetch, and highly reusable components with React.js

Engineer  Freelancer    DEC 2013 - Present

Build the web, the app, and the desktop application on a piecework basis.

It is developing the React/Vue.js framework for the MVVM frontend projects and creating a component that could be reused.

Design the mechanism of pure javascript on the website to establish a controllable system/website that may exist in various situations and changes.

Frontend Engineer   U-Sync

APR 2018 - JUN 2018

http://www.u-sync.com/

Cooperate with UX/UI designer and backend engineers
Build a music player website and shopping cart website with Vue.js.


Frontend Engineer    Lingtelli

FEB 2016 - JUN 2016

http://lingtelli.com/

The main goal of this company is semantic analysis. I am helping with the interface design and building here.


Education

Master's Degree in Computer Science

National Taipei University Technology  

Computer Science (SEP/2012 - OCT/2014 )

I study the road network and data broadcast system.

My thesis was shown an algorithm that finds the shortest path through the Voronoi-diagram in the broadcast environment.

The experiment results were examined using test data which were formatted and were unique from raw data(exists repeat and overlap).

The Voronoi-diagram was generated by Matlab and a custom algorithm that would compute the bounds and edges.

 

   

Bachelor Degree in Computer Science 

 National Taichung University of Science and Technology  

Computer Science (SEP/2008 - JUN/2012 )



Resume
Profile

PO-CHEN KUO

#Home-office #Freelancer #front-end #Algorithm #PHP #React #Vue.js #SCSS #tailwindCSS #materialUI #Heroku #Firebase

Portfolio - https://www.cakeresume.com/po-chen-kuo-inline/portfolio?ref=resume-header-portfolio

Contact me with the following information : 
[email protected]
+886-917223067

  Taipei City, Taiwan  

Commercial experience

Fullstack Engineer ( Remote )  Houzz    SEP 2021 - Present

https://www.houzz.com/

In the Marketplace team.


Reviewed the feasibility of the Project Review project and motivated the task's progress.
Contacted across teams, clarified the feature requirements, and denoted the developing steps.
Structured the project planning with the task manager and solidified the user experience.
Coached new onboarding mates and helped them join the team smoothly.
Enhanced the features of the order management tool for the customer experience team.
Participated in the data collection of the marketing metrics(ABTest, user-behavior log). 

Senior Frontend Engineer ( Remote )    Saint-Fi.Inc     SEP 2020 - Aug 2021

Focus on the internal UI tools of the enterprise, integrate several types of service with backend engineers, and communicate with mates to find the issues immediately.

Focus on website development with Vue.js, and keep the reusable features during the coding period.
Optimizing the code structure, which prevents the code from generating large amounts of files, can be taken into several modules.

Frontend Engineer ( Remote )   Kooco    OCT 2019 - AUG 2020

http://www.kooco.co/

Redesigning the main structure of the project is the first task I must handle in the company;

Discuss the mates to solve problems and help junior mates avoid bad habits.

Communicated with the manager of the projects and customers to figure out the goal and the design of the whole project, and let other office mates understand what we should do.

Reporting the situation and requirements in the development stage to the manager and the mates in other teams makes sure the project will be developing rapidly and the resources assigned are enough.

Maintain and modularity the existing system and expand the features by spec.


The project I handled at this company is an arrangeable interface for the landing page.
The context will load the configuration for the landing page, which is stored on the DB server, then the pages and router are rendered/assigned according to the configuration.
The customer user is able to edit the order and the context for each page via the interface and to publish it.
All of the pages are independent of others except the common data.

We use Nuxt.js as the framework to build a modularity and flexibility program.

Frontend engineer    FriendFinder Inc    JUL 2018 - JUN 2019

https://www.ffn.com/ 

The company is the branch in Taiwan of Friend Finder Networks Inc., which is located in CA Campbell.
I am the frontend engineer concerned with existing projects and developing new features for mobile websites.

In Taipei's office:
We cooperate with employees in the United States and have discussions almost daily.
We are focusing on the redesign project of sites and high-risk bug handling. 
We are familiar with intern tools and code rapidly to manage some of the legacy systems.

I was developing the live broadcasting and message feature for the mobile site:
( Applications are newly started for the revision of the mobile sites)
The live broadcasting features consisted of a WebSocket, webRTC, and Angular 4.
Each customer can tip the broadcaster, send messages, and some products can interact with hosts.
Broadcasters can keep the live broadcast no matter how many watchers are on the channel.

Short-term/Project-based experience

Senior Frontend Engineer - contract    Cooby    NOV 2020 - MAR 2021

https://web.cooby.co/

Build the CRM system i18n website application, which keeps an excellent structure, independently modular, wise state management, light resourcing fetch, and highly reusable components with React.js

Engineer  Freelancer    DEC 2013 - Present

Build the web, the app, and the desktop application on a piecework basis.

It is developing the React/Vue.js framework for the MVVM frontend projects and creating a component that could be reused.

Design the mechanism of pure javascript on the website to establish a controllable system/website that may exist in various situations and changes.

Frontend Engineer   U-Sync

APR 2018 - JUN 2018

http://www.u-sync.com/

Cooperate with UX/UI designer and backend engineers
Build a music player website and shopping cart website with Vue.js.


Frontend Engineer    Lingtelli

FEB 2016 - JUN 2016

http://lingtelli.com/

The main goal of this company is semantic analysis. I am helping with the interface design and building here.


Education

Master's Degree in Computer Science

National Taipei University Technology  

Computer Science (SEP/2012 - OCT/2014 )

I study the road network and data broadcast system.

My thesis was shown an algorithm that finds the shortest path through the Voronoi-diagram in the broadcast environment.

The experiment results were examined using test data which were formatted and were unique from raw data(exists repeat and overlap).

The Voronoi-diagram was generated by Matlab and a custom algorithm that would compute the bounds and edges.

 

   

Bachelor Degree in Computer Science 

 National Taichung University of Science and Technology  

Computer Science (SEP/2008 - JUN/2012 )