CakeResume 找人才

進階搜尋
On
4 到 6 年
6 到 10 年
10 到 15 年
15 年以上
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Avatar of the user.
曾任
後端工程師 & DevOps @創業家兄弟Kuobrothers Corp.
2022 ~ 2024
Senior Backend Engineer | DevOps | SRE
一個月內
AWS
CI/CD Drone
Cloudflare
待業中
正在積極求職中
全職 / 對遠端工作有興趣
4 到 6 年
National Taipei University of Technology
資工系
Avatar of 李佳謙.
Avatar of 李佳謙.
曾任
Marketing Manager @幫你優股份有限公司 BoniO Inc. / 閱讀優有限公司 TaaO Company Limited
2021 ~ 現在
Marketing Manager
一個月內
李佳謙 CHIEN LI Marketing Manager / BoniO Inc. Marketing Strategy | Customer Growth 負責品牌行銷,規劃產品銷售策略,推動品牌會員成長 熟悉市場、訂閱經濟、平台營運 以終為始策略型思考,帶領團隊有效達到營運目標 工作專長 用戶、營運成長數據指標分析 Operating Data Management ● 產品市場規模及用戶調
WordPress
Google Analytics
Project Management
待業中
正在積極求職中
全職 / 對遠端工作有興趣
4 到 6 年
淡江大學
英文學系
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Avatar of the user.
曾任
資深前端工程師 @比房科技
2022 ~ 2024
Frontend developer.
一個月內
Frontend
Backend
Product
待業中
正在積極求職中
全職 / 對遠端工作有興趣
4 到 6 年
暨南大學
電機工程
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Avatar of the user.
行銷副理 / KOL Radar 行銷科技事業部 @愛卡拉互動媒體股份有限公司
2021 ~ 現在
品牌專案企劃、網路行銷企劃、數位行銷企劃
一個月內
Google Analytics
Sales & Marketing
Photoshop
就職中
正在積極求職中
全職 / 對遠端工作有興趣
4 到 6 年
臺北市立大學
英語教學系
Avatar of 潘揚燊.
Avatar of 潘揚燊.
智慧製造全端開發工程師 @聯華電子股份有限公司
2022 ~ 現在
AI工程師、機器學習工程師、深度學習工程師、影像演算法工程師、資料科學家、Machine Learning Engineer、Deep Learning Engineer、Data Scientist
一個月內
潘揚燊 ㄕㄣ Shen Pan Kaohsiung City,Taiwan •  [email protected] 希望職務:人工智慧、機器視覺應用開發工程師 現任 : 聯華電子 RPA 平台全端開發工程師 您好,我是潘揚燊,目前任職於 聯華電子 , 擔任 智慧製造 全端開發工程師 , 畢業於元智大學工業工程與管理學系研
Python
Qt
Git
就職中
正在積極求職中
全職 / 對遠端工作有興趣
4 到 6 年
元智大學
工業工程與管理學系所
Avatar of Patrick Hsu.
Avatar of Patrick Hsu.
Algorithm Research & Development @適着三維科技股份有限公司 TG3D Studio Inc.
2021 ~ 現在
Software Engineer
一個月內
Patrick Hsu AI Research & Development As a seasoned AI engineer with six years of experience, I specialize in computer vision, 3D body model reconstruction, generative AI, and possessing some knowledge in natural language processing (NLP). | New Taipei City, [email protected] Work Experience (6 years) Algorithm Research & Design• TG3D Studio MayPresent A skilled engineer specialized in computer vision and generative AI with experience in developing and training AI models for digital fashion applications. Body AI: Virtual Try On Integrated cutting-edge technologies such as Stable Diffusion, ControlNet, and Prompt Engineering to create a sophisticated system for
Python
AI & Machine Learning
Image Processing
就職中
正在積極求職中
全職 / 對遠端工作有興趣
4 到 6 年
國立台灣大學
生物產業機電工程所
Avatar of Jimmy Lu.
Avatar of Jimmy Lu.
曾任
Lead of Country Product Manager @Asus 華碩電腦股份有限公司
2022 ~ 2023
Business Development / Product Manager / Product Marketing/ Strategy Manager
一個月內
Jimmy Lu (呂正彥) Senior Product Manager [Consumer Electronics Expatriate PM/Sales/BD] Entrepreneurship business development & management Leadership flexible & efficient international/cross-functional organizing Target-oriented project lead & SOP consolidation, product lifecycle management Begin with the end in mind Go-to-market execution Taipei, Taiwan < > London, UK https://www.linkedin.com/in/itsjimmy/ [email protected] Work experience Senior Product Manager [Consumer NB & Gaming ] • ASUSTeK Computer Indonesia JulDec 2023 | Jakarta, Indonesia Key responsibilities & Achievements - #business management #business development #team leading #cross-functional organizing
Business Development Project Management
Cross-Functional Project Management
Product Life Cycle Management
待業中
正在積極求職中
全職 / 對遠端工作有興趣
4 到 6 年
國立陽明交通大學(National Yang Ming Chiao Tung University)
Bachelor of management , Management of Transportation and Logistics
Avatar of Ryan Po-Hsuan Chang.
Avatar of Ryan Po-Hsuan Chang.
資深全端工程師 @誠諾工程技術股份有限公司
2023 ~ 現在
Front-End / Back-End / Full Stack Web Developer
一個月內
張栢瑄 Ryan Po-Hsuan Chang 已有五年開發經驗,擅長使用Vue + TypeScript 和Laravel 來建構網頁系統,另外也有React 和Python 的開發經驗。喜歡挑戰新事務,不怕踩坑和重構,持續精進自己的技術。 Kaohsiung City, Taiwan https://ryanxuan930.github.io/ [email protected]技能 Frontend Nuxt (Vue 3) Next (React) Pinia TypeScript Tailwind CSS SCSS PrimeVue Next UI Backend
Vue.js
JavaScript
Python
就職中
正在積極求職中
全職 / 我只想遠端工作
4 到 6 年
國立中山大學 National Sun Yat-Sen University
人文暨科技跨領域學士學位學程
Avatar of 楊晟.
Avatar of 楊晟.
運維工程師 DevOps @愛盛娛樂科技有限公司
2019 ~ 現在
Java 軟體工程師
一個月內
楊晟 運維工程師 DevOps New Taipei City, Taiwan 喜歡尋找程式碼中更優雅的做法,熱衷找到更高效率、更優雅的解決方案。 喜歡尋找 Solution,討厭遷就 Workaround https://www.cakeresume.com/sam0324sam 工作經歷 運維工程師 DevOps • 愛盛娛樂科技有限公司 七月Present - 全遠端 - (作品集) 使用 Java Quarkus 開發 RESTful API 後
JAVA
JavaScript
MySQL
就職中
正在積極求職中
全職 / 我只想遠端工作
4 到 6 年
National Kaohsiung First University of Science and Technology
電腦與通訊工程系
Avatar of Allen Hu.
Avatar of Allen Hu.
Account manager @南亞電路板
2019 ~ 現在
業務/PM/CS
一個月內
胡安德(Allen Hu) 台灣新北市 1. 台灣、中國及美國客戶皆有對接經驗,熟悉內外銷作業及供應鏈運作。 2.負責產品的專案規劃、量產排程及市場銷售資訊分析等。 3.涉及產品終端應用市場包含網通(WiFi、伺服器等)及消費性電子(DTV、gaming等)及車載(ADAS、數
Word
PowerPoint
Excel
就職中
正在積極求職中
全職 / 對遠端工作有興趣
4 到 6 年
嘉義大學
企業管理

最輕量、快速的招募方案,數百家企業的選擇

搜尋履歷,主動聯繫求職者,提升招募效率。

  • 瀏覽所有搜尋結果
  • 每日可無限次數開啟陌生對話
  • 搜尋僅開放付費企業檢視的履歷
  • 檢視使用者信箱 & 電話
搜尋技巧
1
嘗試搜尋最精準的關鍵字組合
資深 後端 php laravel
如果結果不夠多,再逐一刪除較不重要的關鍵字
2
將須完全符合的字詞放在雙引號中
"社群行銷"
3
在不想搜尋到的字詞前面加上減號,如果想濾掉中文字,需搭配雙引號使用 (-"人資")
UI designer -UX
免費方案僅能搜尋公開履歷。
升級至進階方案,即可瀏覽所有搜尋結果(包含數萬筆覽僅在 CakeResume 平台上公開的履歷)。

職場能力評價定義

專業技能
該領域中具備哪些專業能力(例如熟悉 SEO 操作,且會使用相關工具)。
問題解決能力
能洞察、分析問題,並擬定方案有效解決問題。
變通能力
遇到突發事件能冷靜應對,並隨時調整專案、客戶、技術的相對優先序。
溝通能力
有效傳達個人想法,且願意傾聽他人意見並給予反饋。
時間管理能力
了解工作項目的優先順序,有效運用時間,準時完成工作內容。
團隊合作能力
具有向心力與團隊責任感,願意傾聽他人意見並主動溝通協調。
領導力
專注於團隊發展,有效引領團隊採取行動,達成共同目標。
兩個月內
Team Leader
TaskUs 美商泰優股份有限公司台灣分公司
2018 ~ 現在
Taiwan
專業背景
目前狀態
待業中
求職階段
正在積極求職中
專業
專案管理, 當地主管, 客服專員
產業
遊戲, 網路安全, 軟體
工作年資
10 到 15 年工作經驗(4 到 6 年相關工作經驗)
管理經歷
我有管理 15 人以上的經驗
技能
leadership
Communication
Process Improvement
Problem Solving
Negotiation
Coordination
Trend Analysis
Customer Service
Data Analysis
語言能力
English
專業
求職偏好
希望獲得的職位
Team Leader
預期工作模式
全職
期望的工作地點
Taipei, 台灣
遠端工作意願
對遠端工作有興趣
接案服務
學歷
學校
淡江大學 Tamkang University
主修科系
法文
列印
Profile 00 00@2x e294063b2878e4164ba1dd904aa6b8bae6a97e19937899e4b4af853acf30de5d

Chen, Po-Xun

Having lived and worked in Melbourne and Port Au Prince, I gained the problem-solving ability which helps me to tackle difficulties from varied aspectsFlexibility, resilience, honesty, curiosity and diligence are my distinct characters. I am always enthusiastic about the tasks in which I participate.


Date of Birth: 1983.09.07︱Nationality: Taiwanese    0926-911-452  [email protected]

 Work Experience

Transcosmos Taiwan

February 2023 - Present, Customer Service Trainer

Achievement:
  • Training materials updated and training structure planned according to different phases of CS agents, e.g. tier, new-hiring training, and outbound-call projects.
  • Collaborating with the team and client to complete system testing on time e.g. Email, Live chat, Line OA etc. before products launching.
  • Collaborating with OM to recruit 5 headcounts for CS team in 2 weeks.
  • Gaining a certificate of trainer from client in 3 months.
  • CS performance of mock calls improved from 57% in August 2023 to 95% in December 2023 when products pre-launch.
  • Collaborating with the client to complete the procedure and conversation skills of escalation cases.

Main Duties:

  • Liaising with the operations manager to determine training needs and schedule training sessions.
  • Conducting workshops, training sessions and performance improvement plan etc.
  • Updating and delivering CS case handling procedure, service spiel development.
  • Reporting to client regarding CS procedure clarification.
  • Collaborating and clarifying with on-site trainers to mitigate the gap with regard to service procedures and product knowledge.
  • Quality assurance by monitoring and evaluating individual performance of Mandarin-speaking agents handling Email/Voice/Live Chat channels.
  • Collaborating with Team Lead and QA for KPI management and improvement (CSAT/QA/FCR/SLA/AHT).
  • Conversation Skill facilitation and supervision.
  • Recruiting CS Team Lead and representatives. 

Alphabit Fintech

May 2022 - August 2022

Achievement:
  • Establishment of FAQ/ Help Center by collaborating with PM and Marketing.
  • Collaborating with colleagues to complete internal/ external document translation.
  • Searching and analysing the highlight and downlight of various cryptocurrency wallets.

Main Duties:

  • Providing appropriate solutions to meet investors' needs, e.g. trading, staking and loans via live chat and email channels.
  • Doing site-check regularly to ensure the statistics on the official websites display correctly.
  • Tracking ticket status and collecting data on Jira platform.
  • Managing Telegram group to deliver the newest update of the company and market trends.
  • Reporting tech issues to the IT department.
  • Other tasks assigned by the supervisor.

TaskUs

Teammate: March 2018 - July 2018

Team Leader: July 2018 - May 2022

Achievement:
  • Leading 10 - 15 teammates to achieve  a 15% higher KPI standard.
  • Promoting teammates into mentor, senior customer service and QA teams.
  • Expanding teammates' advanced product knowledge to support multiple-category tickets of users.
  • Proactively completing a nearly two-month team project with regard to the analysis of ticket resolved rate and potential market, which increases ticket quality to 90% and raises ticket quantity handled by 20%. 
  • Coordinating with multiple teams to ensure sufficient headcounts on duty to meet the high-peak needs of users.
  • Ensure teammates fully understand and follow the new procedure in 5 - 10 minutes by providing contingency measures to solve potential or unexpected scenarios during the peak season.
  • Enhancing team cohesion by organizing fun activities for the whole site to introduce and exercise the core values of TaskUs.

Main Duties:

  • Delivering and cultivating leadership to teammates.
  • Providing appropriate solutions to meet users' needs.
  • Assisting teammates in properly responding to users' concerns.
  • Cooperating with other team leaders to design and complete campaign projects.
  • Discussing and analyzing intricate tickets to improve the teammates' product ability and experience.
  • Assisting trainees in building their confidence level during the training.
  • Solving teammates' concerns regarding the suggestions to the company.
  • Overseeing and improving teammates' performance on a daily basis to meet monthly, quarterly and yearly expectations.
  • Coordinating with other team leaders and departments to solve unexpected circumstances.

Thrive Faith Limited. / Interpreter and Supervisor (Transferred to Haiti) 

Jan. 2016 - May 2016 (Expiration of the contract)

Achievement:
  • Leading around 20 Haitian employees to match the daily timetable.
  •  Completing construction projects on schedule and preventing unnecessary costs.

Main Duties:

  • Bridging between the Taiwanese technicians and local employees to solve possible disputes and ensure both opinions could be firmly understood.
  • Representing the company to deliver requests and negotiate with the upstream company and relevant subcontractors.
  • Being in charge of managing local human resources to assure that employees were appropriately involved in teamwork and completed the progress of work.
  • Reporting the daily progress of construction sites and relevant expenditures.
  • Managing and ensuring enough stock and reporting to the purchasing department.
  • Assisting the Taiwanese technicians in adapting to the new environment in a foreign country.

Working Experiences in Australia:

Klipspringer Pty. Ltd. / Technician Assistant 
Crazysales.com.au / Warehouse management and Forklift Driver
2013 - 2015

Achievement:
  • Maintaining and manufacturing high-quality natural tennis strings.
  • Improving the process and introducing a smaller scheme for the new-employee orientation to ensure the new employee is able to meet the standard of productivity in two weeks.
  • Digested triple orders for the coming Christmas season over two months without delay. 

Main Duties:

  • Participating in steps of manufacturing products: Sanding, Polishing, Waxing, Inspecting and Packing.
  • According to orders, collecting and uploading goods with a forklift on time.
  • Managing and ensuring enough stock in the warehouse: identified and disposed of damaged products.
  • Measuring the company training program.

 Education

Tamkang University - B.A in French, Graduated in June 2006

 Skills


Certificate

  • IELTS: Overall 7 (TOEIC 880 - 950)
  • Award of Dale Carnegie Communication Training
  • Global Trainer Certificate of PMI


Ability

  • Communication
  •  Team leadership
  • Process improvement
  • problem-solving
  • Negotiation and collaboration
  • Data and trend analysis
  • Customer service

 Referees


Name: Barbara Cassar 

Organisation: Klipspringer Pty. Ltd. Position: Supervisor 

Tel: +613-93181000


Name: Chris Yu 

Organisation: Crazysales.com.au Position: Warehouse Manager 

Tel: +613-95480224#114

 Email: [email protected]


Name: Zhang, Chen-Quan (Former Field Supervisor in the upstream company - Overseas Engineering & Construction Co.,) 

Organisation: Long-Hui Interior Design Co., Ltd. 

Tel: 0939-020547 

Email: [email protected]


Name: Chris Han (Former Operations Manager in TaskUS)

Organisation: Uber Eats

Position: Senior Community Operations Manager 

Tel: 0905-511152

 Email: [email protected]


Name: Leo Chang (Former Team Leader in TaskUs) 

Organisation: Industria del Papel Sido

Position: Vice Genetal Manager 

Email: [email protected]


Name: Rita Li

Organisation: TaskUs 

Position: QA Teammate 

 Email: [email protected], [email protected]

履歷
個人檔案
Profile 00 00@2x e294063b2878e4164ba1dd904aa6b8bae6a97e19937899e4b4af853acf30de5d

Chen, Po-Xun

Having lived and worked in Melbourne and Port Au Prince, I gained the problem-solving ability which helps me to tackle difficulties from varied aspectsFlexibility, resilience, honesty, curiosity and diligence are my distinct characters. I am always enthusiastic about the tasks in which I participate.


Date of Birth: 1983.09.07︱Nationality: Taiwanese    0926-911-452  [email protected]

 Work Experience

Transcosmos Taiwan

February 2023 - Present, Customer Service Trainer

Achievement:
  • Training materials updated and training structure planned according to different phases of CS agents, e.g. tier, new-hiring training, and outbound-call projects.
  • Collaborating with the team and client to complete system testing on time e.g. Email, Live chat, Line OA etc. before products launching.
  • Collaborating with OM to recruit 5 headcounts for CS team in 2 weeks.
  • Gaining a certificate of trainer from client in 3 months.
  • CS performance of mock calls improved from 57% in August 2023 to 95% in December 2023 when products pre-launch.
  • Collaborating with the client to complete the procedure and conversation skills of escalation cases.

Main Duties:

  • Liaising with the operations manager to determine training needs and schedule training sessions.
  • Conducting workshops, training sessions and performance improvement plan etc.
  • Updating and delivering CS case handling procedure, service spiel development.
  • Reporting to client regarding CS procedure clarification.
  • Collaborating and clarifying with on-site trainers to mitigate the gap with regard to service procedures and product knowledge.
  • Quality assurance by monitoring and evaluating individual performance of Mandarin-speaking agents handling Email/Voice/Live Chat channels.
  • Collaborating with Team Lead and QA for KPI management and improvement (CSAT/QA/FCR/SLA/AHT).
  • Conversation Skill facilitation and supervision.
  • Recruiting CS Team Lead and representatives. 

Alphabit Fintech

May 2022 - August 2022

Achievement:
  • Establishment of FAQ/ Help Center by collaborating with PM and Marketing.
  • Collaborating with colleagues to complete internal/ external document translation.
  • Searching and analysing the highlight and downlight of various cryptocurrency wallets.

Main Duties:

  • Providing appropriate solutions to meet investors' needs, e.g. trading, staking and loans via live chat and email channels.
  • Doing site-check regularly to ensure the statistics on the official websites display correctly.
  • Tracking ticket status and collecting data on Jira platform.
  • Managing Telegram group to deliver the newest update of the company and market trends.
  • Reporting tech issues to the IT department.
  • Other tasks assigned by the supervisor.

TaskUs

Teammate: March 2018 - July 2018

Team Leader: July 2018 - May 2022

Achievement:
  • Leading 10 - 15 teammates to achieve  a 15% higher KPI standard.
  • Promoting teammates into mentor, senior customer service and QA teams.
  • Expanding teammates' advanced product knowledge to support multiple-category tickets of users.
  • Proactively completing a nearly two-month team project with regard to the analysis of ticket resolved rate and potential market, which increases ticket quality to 90% and raises ticket quantity handled by 20%. 
  • Coordinating with multiple teams to ensure sufficient headcounts on duty to meet the high-peak needs of users.
  • Ensure teammates fully understand and follow the new procedure in 5 - 10 minutes by providing contingency measures to solve potential or unexpected scenarios during the peak season.
  • Enhancing team cohesion by organizing fun activities for the whole site to introduce and exercise the core values of TaskUs.

Main Duties:

  • Delivering and cultivating leadership to teammates.
  • Providing appropriate solutions to meet users' needs.
  • Assisting teammates in properly responding to users' concerns.
  • Cooperating with other team leaders to design and complete campaign projects.
  • Discussing and analyzing intricate tickets to improve the teammates' product ability and experience.
  • Assisting trainees in building their confidence level during the training.
  • Solving teammates' concerns regarding the suggestions to the company.
  • Overseeing and improving teammates' performance on a daily basis to meet monthly, quarterly and yearly expectations.
  • Coordinating with other team leaders and departments to solve unexpected circumstances.

Thrive Faith Limited. / Interpreter and Supervisor (Transferred to Haiti) 

Jan. 2016 - May 2016 (Expiration of the contract)

Achievement:
  • Leading around 20 Haitian employees to match the daily timetable.
  •  Completing construction projects on schedule and preventing unnecessary costs.

Main Duties:

  • Bridging between the Taiwanese technicians and local employees to solve possible disputes and ensure both opinions could be firmly understood.
  • Representing the company to deliver requests and negotiate with the upstream company and relevant subcontractors.
  • Being in charge of managing local human resources to assure that employees were appropriately involved in teamwork and completed the progress of work.
  • Reporting the daily progress of construction sites and relevant expenditures.
  • Managing and ensuring enough stock and reporting to the purchasing department.
  • Assisting the Taiwanese technicians in adapting to the new environment in a foreign country.

Working Experiences in Australia:

Klipspringer Pty. Ltd. / Technician Assistant 
Crazysales.com.au / Warehouse management and Forklift Driver
2013 - 2015

Achievement:
  • Maintaining and manufacturing high-quality natural tennis strings.
  • Improving the process and introducing a smaller scheme for the new-employee orientation to ensure the new employee is able to meet the standard of productivity in two weeks.
  • Digested triple orders for the coming Christmas season over two months without delay. 

Main Duties:

  • Participating in steps of manufacturing products: Sanding, Polishing, Waxing, Inspecting and Packing.
  • According to orders, collecting and uploading goods with a forklift on time.
  • Managing and ensuring enough stock in the warehouse: identified and disposed of damaged products.
  • Measuring the company training program.

 Education

Tamkang University - B.A in French, Graduated in June 2006

 Skills


Certificate

  • IELTS: Overall 7 (TOEIC 880 - 950)
  • Award of Dale Carnegie Communication Training
  • Global Trainer Certificate of PMI


Ability

  • Communication
  •  Team leadership
  • Process improvement
  • problem-solving
  • Negotiation and collaboration
  • Data and trend analysis
  • Customer service

 Referees


Name: Barbara Cassar 

Organisation: Klipspringer Pty. Ltd. Position: Supervisor 

Tel: +613-93181000


Name: Chris Yu 

Organisation: Crazysales.com.au Position: Warehouse Manager 

Tel: +613-95480224#114

 Email: [email protected]


Name: Zhang, Chen-Quan (Former Field Supervisor in the upstream company - Overseas Engineering & Construction Co.,) 

Organisation: Long-Hui Interior Design Co., Ltd. 

Tel: 0939-020547 

Email: [email protected]


Name: Chris Han (Former Operations Manager in TaskUS)

Organisation: Uber Eats

Position: Senior Community Operations Manager 

Tel: 0905-511152

 Email: [email protected]


Name: Leo Chang (Former Team Leader in TaskUs) 

Organisation: Industria del Papel Sido

Position: Vice Genetal Manager 

Email: [email protected]


Name: Rita Li

Organisation: TaskUs 

Position: QA Teammate 

 Email: [email protected], [email protected]