Shyam Prasad.P Hyderabad, Telangana, India, [email protected] Work Experience Technical Support Engineer • intel SeptemberPresent Completed set up tasks for companies, including installing and configuring ADAS, Telematics systems, DMS ( Driver monitoring system )Maintained proper testing and quality control procedures to deliver consistent service. Trained and supported new and junior Technicians to promote team productivity. Successfully diagnosed and resolved hardware, software and application faults to maintain stability. Technical Support • InfoTrack telematices JulyAugust 2018 Responded to customer emails, calls and live chat regarding technical malfunctions and issues to fix . Provided clear and concise step

Adrian Eka Laksono Fawzi IT Support Specialist & Jr. Network Engineer Tulungagung, Jawa Timur, Indonesia Saya memiliki pengalaman di bidang IT lebih dari 10 tahun sebagai IT support dan biasa melayani segala bentuk komplain dan troubleshooting pada perangkat komputasi client serta jaringan maupun CCTV, dan memiliki ketertarikan di dunia infrastruktur jaringan komputer dan server. Memiliki skill dalam pengoperasian perangkat jaringan dan server berbasis linux. [email protected] Eka Laksono Fawzi Work Experience IT Support Specialist • PT DWI PRIMA SENTOSA MayPresent Melaksanakan instalasi perangkat komputasi seperti PC (Personal Computer) maupun laptop serta infrastruktur jaringan perusahaan Maintenance pada

Officer • PT Nusantara Sarana Outlet (The F Thing) AprilDesember 2021 | Taipei, Taiwan Handling agreement with Supplier, adminstration duties (filing document, processing the invoice, making weekly sales report, collecting doc,dll), As a merchnadiser, liase with supplier, monitoring & f/u invoice & payment, coordinator photoshoot for brand/product from supplier, support all MD team activity. Create PO and send to supplier. Maintaining warehouse management system. Marketing Support Administration • PT. Castrol Indonesia MaretAgustus 2018 | Taipei, Taiwan As a marketing adm support. Handling administration activity (process invoice, arrange travel for marketing team activity, arrange meeting, Travel management

tahir zubair Berlin, Germany | [email protected] As a seasoned Cisco Certified Network Associate (CCNA) and System Engineer, I bring over 7 years of hands-on experience in spearheading diverse IT projects, ranging from call center setups to intricate network infrastructure designs. My expertise spans across various domains including IT support, network engineering, system administration, and network administration. Throughout my career, I have honed my skills in team leadership, project management, troubleshooting, software installation, and ensuring seamless network and internet connectivity. I take pride in my ability to navigate complex technical challenges with precision and

Bram Mony HRGA | Maintenance Support | Web Development | Design Grafis | Informasi Teknologi | Sound Engineering | Network Engineering Indonesia Spesialis dalam bagian departemen pendukung sebagai Senior Staff General Affair di salah satu grup perusahaan manufaktur terbesar pembuatan roll baja tahan karat di kawasan Indonesia Morowali Industrial Park. Lulusan sarjana sistem informasi yang memiliki keterampilan profesional dalam bidang IT guna mendukung kebutuhan karyawan. Dipercaya sebagai penanggung jawab aktivitas resmi perusahaan pada bagian sound engineer dan visual designer. Menjunjung tinggi pelayanan dan hospitality. Bersikap profesional dalam memberikan pelayanan terbaik untuk karyawan dan perusahaan. Pribadi yang disiplin, komunikatif,dan terbuka untuk

Daniel Simamora Committed and achievement-driven professional with a wealth of experience in the realm of customer support and service. As a seasoned Senior Customer Support Representative, I consistently showcase a proven ability to deliver precise and timely support to both team leaders and agents, thereby ensuring the seamless achievement of organizational targets and performance objectives. My steadfast dedication to ethical procedures and professional judgment empowers me to meticulously identify and address client issues, fostering positive relationships and upholding the highest service standards. Within my capacity, I have played a pivotal role in cultivating a robust and

support to clients and companies. Adept at leveraging superior analytical thinking skills to prioritize tasks, identify issues, and provide timely resolutions. Possess incomparable communication abilities to convey innovative ideas to diverse audiences of varying technical expertise. Flint, MI, USA Work Experience JanuarySeptember 2023 Federal Contractor/IT Support Specialist ECS-Federal ⦁ IT Support ⦁ Help desk Lead ⦁ SLA Reporting and Documentation ⦁ Inventory Management/Tracking ⦁ Internal Audit Reporting ⦁ Training/Mentorship ⦁ Active Directory Support ⦁ Share Point ⦁ Outlook Support ⦁ Office365 Support ⦁ Client/Operations Support MayJanuary 2012 Federal Contractor/IT Support Specialist STG INCorporated ⦁Provides quality performance metrics