Director, Global Service Support @Digital Signage & IPC industry, New Taipei City, Taiwan
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2018 ~ 2020
lead of customer service, solution sales, pre-sales, project management
More than one year
years in managing global technical training program for channels, SI. * 7 years agile software development, system and software QA testing plan and verification. * 10 roadshow and training programs annually for global industrial networking partners during 2014~2017 * AWS Cloud Practitioner Essentials training * Google: Fundamentals of Digital Marketing certification * PMP training; TL9000& ISO9001 training * Implemented Taiwan 1st 10Gb Ethernet testing lab in ITRI in 2000 * Top 1 customer survey from training of UTM and Wireless LAN in ZyCamp 2011 & 2012 * ZyXEL internal certified corporate trainer In our life, sometimes down is up and up is down. Positive mind