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4-6 years
6-10 years
10-15 years
More than 15 years
United States
Avatar of Tameka Harris.
Avatar of Tameka Harris.
Past
Sr. Customer Service Representative @United Health Group
2023 ~ 2024
Email and Customer Support Specialist
Within one month
Dedicated health plan support providing assistasnce to members through our email ticketing platform and inbound calls. Demontrrated accuracy recording in our CRM and Jira system with precision and completeness. Compliance with HIPPA regulations and protocols to maintain the confidentiality and securty of our members informaiton. Through the implementation of effective call handling and email response tactics, results successfully contributed to a 15% reduction in average processing time, ultimately improving the overall efficiency of the support services. OctoberApril 2023 Taipei, Taiwan Lead Patient Access Representative West Oaks Hospital Demostrated in organization Third quarter, successfully demonstrated excellent imporovement
Word
Excel
Java
Unemployed
Ready to interview
Full-time / Interested in working remotely
10-15 years
University of Phoenix
Business Administration and Management
Avatar of the user.
Avatar of the user.
Manager of Quality Management @Liberty Resources
2024 ~ Present
DEI Director
Within one month
Microsoft Office
Photoshop
Communication
Employed
Ready to interview
Full-time / Interested in working remotely
6-10 years
Drexel University Dornsife School of Public Health
Avatar of 張育銘 Yu-Ming Chang.
Avatar of 張育銘 Yu-Ming Chang.
Technical Product Manager / Proxy Product Owner (Hybrid) @Optum
2022 ~ Present
Software Engineer / Backend Engineer
Within one month
with extended stakeholders in the US to define requirements Translated requirements into development stories for engineers using JIRA/Rally and Confluence Prioritized backlog items to keep development team focus on key business directions Filled information gap for team members in the US and Taiwan Mitigated gap between expectation and implementation through timely feedback in standup meeting Sr. Business Analyst (Remote) • Dell Technologies JanuaryJanuary 2022 Worked with 6 cross function teams to develop 5 software solutions (M365 RPA + VBA) using Agile methodologies. Quotation process was speeded up by 96%, from 2 hours to 4 minutes Led intern
Prioritization
Project Management
Problem Solving
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
ALPHA Camp
Web Backend Route
Avatar of Alex Zoltan Pauncz.
Avatar of Alex Zoltan Pauncz.
Product Marketing Manager — SaaS @CData Software
2022 ~ Present
Director of Marketing
Within one month
Alex Pauncz I'm a creative marketer & strategist passionate about technology, entrepreneurship and marketing. In the last 6 years, I've lead many growth & brand marketing initiatives for CData Software, helping the company scale 10x from a founder-led, bootstrapped startup through three funding rounds led by VC partners. Before joining CData, I cut my teeth as an SEO & copywriter in a B2B marketing agency and at an IT services firm. Raleigh, NC, USA Work Experience OctoberPresent Product Marketing Manager — OEM CData Software - Lead marketing for CData's largest line of business: OEM embedded integration - Set the
Microsoft Office
Communication
Presentations
Employed
Ready to interview
Full-time / Interested in working remotely
10-15 years
University of Missouri-Columbia
Journalism, Economics
Avatar of Johnny Hsu.
Avatar of Johnny Hsu.
Past
Community Manager @Iron Fish Foundation
2023 ~ Present
Product Manager / Project Manager / Business Development / Growth Manager
Within one month
experience. - Worked closely with the product manager to improve wallet features. Product Management Experience: - Managed TT Farm, a gamified DeFi dApp, overseeing a feature designed to boost user revenue and stabilize token prices. - Successfully retained loyal users, maintaining consistent daily visitsUAW and 2K daily transactions inafter feature implementation. - Designed tokenomics, membership structure, and utility tokens for TT Farm. - Managed operational costs and crafted post-launch marketing strategies, following a comprehensive one-stop flow approach for the dApp. Industry Background: - Collaborated extensively with Product Managers, Marketing, and Engineering professionals across various roles. Product Operation
Slack
Zendesk
Notion
Unemployed
Ready to interview
Full-time / Interested in working remotely
4-6 years
國立中興大學
Chinese and Language studies
Avatar of Steven.
Avatar of Steven.
Past
Institutional Product Manager @Binance
2022 ~ 2023
Business Development / Product Manager / Product Marketing/ Strategy Manager
Within one month
區塊鏈、支付、信用卡和保險領域取得了成功。 擅長跨職能協作、產品開發與創新。 Taipei, Taiwan 工作經歷 Institutional Product Manager • Binance · Spearheaded the entire product lifecycle from ideation to implementation for the world's largest cryptocurrency exchanges. 從構想到上線,主導全球最大的加密貨幣交易所的產品生命周期 · Tailored products to meet the unique needs of institutional investors through surveys, cross-team
powerpoint
word
Excel
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
國立清華大學(National Tsing Hua University, NTHU)
科技管理
Avatar of the user.
Avatar of the user.
Sr. Account Executive @Celnet Technology
2020 ~ Present
Business Development Manager
Within two months
Business Development
Marketing Strategy
Channel manager
Employed
Ready to interview
Full-time / Interested in working remotely
6-10 years
長庚大學 Chang Gung University,CGU
生醫電子工程 Bioelectronic Engineering
Avatar of Todd Jacobsen.
Avatar of Todd Jacobsen.
Past
Customer Success: Strategic Accounts and Escalations @Zendesk
2022 ~ 2023
Strategic Customer Success
Within two months
Account Management, Data-Driven Insights, Client Satisfaction and Advocacy, Technology and Process Optimization, Global Expansion and Revenue Growth Work Experience Director of Strategic Accounts and Escalations • Zendesk JanuaryJune 2023 | Boston, MA As a member of the Customer Experience (CX) and Insights Leadership Team, I had full responsibility for the design, implementation and management of the Global Risk Management, Strategic Escalations and Governance programs. Designed, implemented, and managed Global Risk Management, Strategic Escalations, and Governance programs, emphasizing operational excellence. Pioneered the "Account Save and Growth" program, focusing on customer satisfaction, risk mitigation, and growth opportunities. Directly engaged with
CRM software
Salesforce
Tableau
Unemployed
Ready to interview
Full-time / Interested in working remotely
More than 15 years
MIT Sloan Executive Education
Mastering Design Thinking
Avatar of the user.
Software Engineer
More than one year
JavaScript
React.js
redux.js
Ready to interview
Full-time / Interested in working remotely
10-15 years
Trinity College (CT)
BA, Economics
Avatar of Kimberly Yu.
Project Manager
More than one year
management tools and address data collection challenges to improve data collection errors. Hired, trained, and supervised team of 16 staff on 6 different projects. Research Project Director, Albert Einstein College of MedicineAchieved over 90% retention rate of research participants through improving best practices for recruitment and research visit implementation. Contributed to development of Sharepoint-based research tracking tool. Oversaw multiple research projects recruiting from 3 opioid treatment sites, with total enrollment of 200+ patients, focused on HCV treatment and models of care including: NIH R01 study, and Phase III clinical trial. Established and maintained
Word
Excel
Outlook
Ready to interview
Full-time / Interested in working remotely
4-6 years
New York University
MPH

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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
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