Shahbaz Khan

SR. CUSTOMER CARE EXECUTIVE

Date of birth : 04 December 1996.

Contact : 9137376506/ 9022422466.

Email : [email protected]

Status : Single.

To secure a challenging position where my knowledge and skills would be utilized to meet the
Company goals and simultaneously allowing opportunities for professional growth and increased responsibility to find professional fulfilment.

Job role : 

. Supervise other clerical staff and provide training and orientation to new staff.
. Establish work procedures or schedules and keep track of the daily work of clerical staff.
. Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
. Use computers for various applications, such as database management or word processing.
. Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
. Open, read, route, and distribute incoming mail or other materials and answer routine letters.
. Review work done by others to check for correct spelling and grammar, and ensure that company format
policies are followed, and recommend revisions.
. Train and assist staff with computer usage.
. Answer phone calls and direct calls to appropriate parties or take messages.
. Hear and resolve complaints from customers or the public.