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Avatar of HongSen KE.
Avatar of HongSen KE.
Sales & Marketing Manager @聖和汽車股份有限公司 Sheng-Ho Automobiles
2018 ~ Present
Business Development / Product Manager / Product Marketing/ Strategy Manager
Within one month
HongSen KE My core value is developing relationships, offering mutually beneficial interactions to establish long-term trust. Shaped by over a decade of experience across five industry domains, defining the value I can provide. Excelled in business development, relationship building, trust enhancement, operational management, and brand stewardship. Experienced in cross-cultural coordination, brand transformation, team restructuring, and achieving exponential performance growth. Changhua County, Taiwan [email protected] Work Experience Sales & Marketing Manager Sheng-Ho Automobiles • FebPresent Sheng-Ho Automobiles, my family business, a dealer of the French Stellantis Group's Peugeot & Citroen brands.
Business Development
People Oriented
Motivation and Team Building
Employed
Ready to interview
Full-time / Interested in working remotely
6-10 years
Loughborough University
Marketing & Management
Avatar of the user.
Avatar of the user.
National Sales Manager @Double Medical Technology Inc
2022 ~ Present
Sales Manager
Within one month
Word
PowerPoint
Excel
Employed
Ready to interview
Full-time / Not interested in working remotely
10-15 years
Universitas Bandung Raya
Accounting
Avatar of the user.
Avatar of the user.
Past
Facility & Asset Management @PT. Gojek Indonesia
2018 ~ 2022
Investment Banking Analyst/Asset Management Analyst/Customer Success
Within three months
Potential
Communications
Effectiveness
Unemployed
Ready to interview
Full-time / Interested in working remotely
10-15 years
Universitas Terbuka
Management
Avatar of the user.
Avatar of the user.
Marketing Director @Real PetState International
2021 ~ Present
Project Manager
Within two months
Comprehensive
Encouraging
Awareness
Employed
Ready to interview
Full-time / Interested in working remotely
10-15 years
National Dong Hwa University
Bachelor : International Business
Avatar of Nguyễn Lê Minh Duy.
Avatar of Nguyễn Lê Minh Duy.
Supply Chain Regional Leader @Capital Lead LLP Asia Pacific - VNAT - DHL Supply Chain
2020 ~ Present
Logistic and Supply Chain Manager / Logistic and Supply Chain Project Manager
Within one month
Nguyễn Lê Minh Duy Supply Chain | Logistic Regional Leader Results-driven supply chain and logistics professional with six years of experience, characterized by a fast-paced learning mindset and rapid professional development. Committed to continuously expanding my knowledge and proficiency in the field, I embrace new challenges daily and relentlessly pursue my goals. Working Portfolio www.linkedin.com/in/nguyễn-lê-minh-duy [email protected] |APR/Present Supply Chain and Logistic Regional Leader LLP Asia Pacific - VNAT - DHL Supply Chain Supply Chain/ Warehouse/ Supplier/ Relationship Management - 40
Management Team
Project Leading
Engagement
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
LinkedIn Learning
Business Improvement - Project Management
Avatar of 蔡舜柔 Sama Tsai.
Avatar of 蔡舜柔 Sama Tsai.
Past
founder @三媽從來不說謊
2017 ~ Present
專案管理, 事業開發, 行銷, 關係維護
Within one month
— 蔡舜柔 Sama Tsai 擅長線上與實體社群行銷操作、KOL/創作者關係、 團隊營運 。 工作年資十五年,曾創立 web3 行銷團隊 ComDAO,於區塊鏈及遊戲業任行銷職七年多,擁有近十年社群運營及 創作者關係媒合經驗 。[email protected] LINE / WeChat:samatsai TG: https://t.me/samatsai Taipei City
Facebook Fanpage Management
instagram marketing
Influencer Marketing
Unemployed
Ready to interview
Full-time / Interested in working remotely
10-15 years
世新大學 Shih Hsin University
觀光學系觀光規劃暨資源管理組
Avatar of Ardine Athalia Christian.
Avatar of Ardine Athalia Christian.
Past
Personal Assistant of Professor @Prof. Ir. St. Muryanto, MEng, Sc,. PhD
2018 ~ 2023
Personal assistant
Within two months
Ardine Athalia Christian Semarang Regency, Central Java, Indonesia || [email protected] A Fresh graduate who being a personal assistant of Professor and administration Assistant of Branch Head during study. Active in organization in university and in the community. Multitasking is the one of important skill.for being a Personal Assistant and I have it. Work Experience Personal Assistant of Professor • Prof. Ir. St. Muryanto, MEng, Sc,. PhD FebruaryOctober 2023 | Taipei, Taiwan - Handling the personal administrations - Scheduling and reminding events of professor - Ensuring and communicating with students or several person in
Microsoft Office
Microsoft Visio
Asana Project Management
Unemployed
Ready to interview
Full-time / Not interested in working remotely
4-6 years
University of 17 Agustus 1945 Semarang
Chemical Engineering
Avatar of Sameh Abdelrahman.
Avatar of Sameh Abdelrahman.
Retail Sales Associate @Automobili Lamborghini Store
2021 ~ 2023
Sales Associate
Within three months
100+ customers weekly by utilizing extensive product knowledge, leading to a 10% increase in customer satisfaction scores. Retail Sales Associate • Hard Rock Cafe Sharm El Sheikh OctoberDecember 2020 • Increased customer retention by 15% by effectively using CRM software to track and manage sales activities, leading to improved customer relationships. • Provided exceptional customer service to an average of 40 customers per day, resulting in AED 26 K in additional revenue. • Collaborated with team to achieve 140% of sales goals for 3 months, utilizing efficient time management skills to stock and organize inventory. • Streamlined team operations by
Sales techniques
Sales forecasting and Reporting
CRM Software Management
Employed
Ready to interview
Full-time / Not interested in working remotely
6-10 years
The Higher Institute for Tourism and Hotels (EGOTH) in Alexandria
85%
Avatar of Damson Lai.
Avatar of Damson Lai.
Past
APAC Market Director @AMT PostPro
2019 ~ Present
Business Development/ Sales/ Manager/ Director
Within two months
relationship-building expertise and market insights to expand partnerships, enter new markets, and scale revenues Key Skills: Lead cross-functional teams of 9 members, coordinate across 3 global teams for new product implementations Revenue generation through new opportunity identification and client acquisition Partnership growth through contract negotiations and win-win relationship building Market analysis and segmentation to expand presence in focused regions Resilience, strategic mindset, and collaboration to drive results in dynamic environments Taipei Metropolitan Area, Taiwan 工作經歷 APAC Market Director AMT PostPro OctSep 2023 Taipei, Taiwan 1. Lead the market exploration, growth, and expansion in
Presentation
New Business Development
GTM Strategy
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
National Taiwan University
Mechanical Engineering
Avatar of Hazel Chen.
Avatar of Hazel Chen.
行銷企劃主任 @創空間集團
2022 ~ Present
Within six months
作中培養出對廣告行銷的熱忱,自學SEO、廣告投放及數據分析。因而進入創空間集團擔任集團行銷企劃主任,執掌集團對外國外/國內公關形象維護、設計處品牌企劃及行銷活動。 技能 Microsoft Office Word PowerPoint Communication Google Drive Pages and Keynote Writing Skills Communication & relationship-building skills. Listen attentively Marketing & PR 語言 English — 專業
Microsoft Office
Word
PowerPoint
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
國立高雄師範大學
國文系

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Technical Skills
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Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
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More than one year
Account Manager|Customer Success
SHOPLINE
2020 ~ 2020
Taipei City, Taiwan
Professional Background
Current status
Unemployed
Job Search Progress
Professions
Customer Success Manager
Fields of Employment
Information Services
Work experience
4-6 years
Management
I've had experience in managing 5-10 people
Skills
Client-relationship building and nurturing
Multi-project management
Cross-sectoral communication
Know-how development
Problem-solving
Data-analyzing
Account Management
Languages
Job search preferences
Positions
Customer Success / Marketing Specialist / Account Executive / Operation / Community
Job types
Full-time
Locations
Taiwan
Remote
Interested in working remotely
Freelance
No
Educations
School
National Taiwan University
Major
Political Science
Print

Shu-Mei Hsu

Account Management

Customer Success

Professional in both marketing and EC industry



 |Taipei ,TW|[email protected]|+886-911-430-916

Profile 04 00@2x

About Shu-Mei


An experienced account manager with department reorganization and leading experience, as well as has solid project management and issue solving experience. Main responsibility was to assist the clients in boosting their sales and solve their problems by providing them customized approach to the company’s product/service. 

In SHOPLINE, she led teams to achieve YOY growth goals and aided members in doing crisis management and communication in certain circumstances. Also, she set standard operation procedures and report formats to assure members can complete tasks accurately and efficiently. 

In Agein Media, she led a team of 4 account executives to help 10 long-term clients to achieve their business goals through data-driven IMC planning and implementation.

Working Skills


Client-relationship building and nurturing|Multi-project management|Cross-sectoral communication 

Leadership|Know-how development|New employee orientation 

IMC planning and implementation|Problem-solving|Data-analyzing

Working Experience

Merchant Success Associate Manager - Merchant Growth / Sep 2020 - Oct 2020

  • Reorganized the department directly with the general manager according to business model adjustments, including functional strategy setting and team-member redistribution. 
  • Designed and developed automatic report formats to reduce the workloads of team members in the future. 
  • Helped the department manager to review the performance of team members and calculate the bonus of Q3. In addition, communicated with team members simultaneously due to the adjustments of the performance bonus system. 
  • Aided the department manager to have a clear understanding of the department situation, team members, goals, obstacles, and potential solutions.

Experiences 00 00@2x 504900dc09d82f711fdb54cf5763251cab5193a844856da978b2b8f3907ecd5a

Senior Account Manager / Mar 2020 – Aug 2020 

  • Developed an e-commerce consulting tool-kit in the account management department, which is still applied today. 
  • Aided account managers in doing crisis management and communication in certain circumstances. 
  • Led a team of 3 account managers to help 92 Key Accounts raising their GMV and achieve over 25% of YOY growth even in declining industries. 
  • Led the Growth Hack Project and successfully helped 9 SMB clients exceeding over 10% of GMV growth in just 6 weeks without any incentives for clients. 
  • Assisted clients to enhance their GMV through webpage adjustments to improve the conversion rate, and FB advertising optimization to increase the ROAS to 33.

Experiences 00 00@2x 504900dc09d82f711fdb54cf5763251cab5193a844856da978b2b8f3907ecd5a

Account Manager / Nov 2018 – Feb 2020 

  • Exceeded 60% of YOY growth rates each month in 2019 by consulting clients. 
  • Built lasting relationships with clients and earn their trust in multiple ways. 
  • Handled a client which is the most well-known live-streamer in Taiwan, and ensured the website go smoothly in every panic-buying event through collaborating closely with engineers. 
  • Assisted one of the most well-known Taiwanese maternity and nursing brands to build up their web- store from 0 to 1 in 2 months, including product knowledge training, assisting API integration project, and helping designing membership policy. 
  • Made 30% of my clients upgrade to our premium service, which also started charging them 1% commission. 
  • Collaborated with other departments on developments of new features. 
  • Developed the new employee orientation for account management.

Experiences 00 00@2x 504900dc09d82f711fdb54cf5763251cab5193a844856da978b2b8f3907ecd5a

Account Manager / Jun 2018 – Aug 2018 

  • Led a team of 4 account executives and successfully helped a colleague to get promoted by increasing sales. 
  • Established relationships with new clients and maintained and nurtured business relationships with existing ones. 
  • Assisted a 4A advertising agency to generate a media plan in accordance with their brief, which had a 10 million NTD budget. 
  • Helped to design a knowledge database of Omnimedia for the company.

Experiences 00 01@2x 6daa47d1df70d315f129dcecdd562003831581c4cdd8f9c819aa22d4a24ae150

Supervisor / Jul 2017 – May 2018

  • Conducted meetings with clients as well as informed them about the current status of their projects. 
  • Assisted the client to achieve 60 million NTD GMV goal in 2 weeks special sale, and enhanced their brand’s market share among younger generation from 0.8% to 3.7% with media campaigns. 
  • Assisted in the training process for new employees. 
  • Produced financial plans, media plans, and media forecasts. 
  • Analyzed and interpreted data to optimize the results of media campaigns.

Experiences 00 02@2x d08cb731546334ac3e784c5845e368719bba256a127be86e720a634d798b8bb9

Account Executive / Jul 2015 – May 2017 

  • Managed, reviewed progress, and delivered the client’s media projects. 
  • Established and maintained relationships with media salesmen in order to negotiate a preferential price and keep the latest information from the market. 
  • Implemented and managed online advertising campaigns. 
  • Optimized the results by try and error to achieve the client’s goals. Assisted colleagues to generate media plans. 
  • Communicated between clients, colleagues, and media salesmen to assure all projects accomplished punctually and to a satisfactory standard.

Experiences 00 02@2x d08cb731546334ac3e784c5845e368719bba256a127be86e720a634d798b8bb9

Executive / Oct 2014 – Apr 2015

  • Coordinated with the engineer and graphic designer to build the brand's official website from 0 to 1 in 6 months. 
  • Facebook Fanpage operation. Over 65,000 post reach every week without advertising investment. 
  • Developed marketing proposals to increase the engagement rate of the posts. 
  • Sought for cross-industry cooperation through cold calls.

Experiences 00 03@2x b381b81be12ffb5207e31257bd24e9606aef09c63c7e710fcd513da5ffd4e913

Education

Political Science, NTU

Sep 2010 - Jun 2014

Language

Mandarin / Native

English / Professional (TOEIC 835)

Resume
Profile

Shu-Mei Hsu

Account Management

Customer Success

Professional in both marketing and EC industry



 |Taipei ,TW|[email protected]|+886-911-430-916

Profile 04 00@2x

About Shu-Mei


An experienced account manager with department reorganization and leading experience, as well as has solid project management and issue solving experience. Main responsibility was to assist the clients in boosting their sales and solve their problems by providing them customized approach to the company’s product/service. 

In SHOPLINE, she led teams to achieve YOY growth goals and aided members in doing crisis management and communication in certain circumstances. Also, she set standard operation procedures and report formats to assure members can complete tasks accurately and efficiently. 

In Agein Media, she led a team of 4 account executives to help 10 long-term clients to achieve their business goals through data-driven IMC planning and implementation.

Working Skills


Client-relationship building and nurturing|Multi-project management|Cross-sectoral communication 

Leadership|Know-how development|New employee orientation 

IMC planning and implementation|Problem-solving|Data-analyzing

Working Experience

Merchant Success Associate Manager - Merchant Growth / Sep 2020 - Oct 2020

  • Reorganized the department directly with the general manager according to business model adjustments, including functional strategy setting and team-member redistribution. 
  • Designed and developed automatic report formats to reduce the workloads of team members in the future. 
  • Helped the department manager to review the performance of team members and calculate the bonus of Q3. In addition, communicated with team members simultaneously due to the adjustments of the performance bonus system. 
  • Aided the department manager to have a clear understanding of the department situation, team members, goals, obstacles, and potential solutions.

Experiences 00 00@2x 504900dc09d82f711fdb54cf5763251cab5193a844856da978b2b8f3907ecd5a

Senior Account Manager / Mar 2020 – Aug 2020 

  • Developed an e-commerce consulting tool-kit in the account management department, which is still applied today. 
  • Aided account managers in doing crisis management and communication in certain circumstances. 
  • Led a team of 3 account managers to help 92 Key Accounts raising their GMV and achieve over 25% of YOY growth even in declining industries. 
  • Led the Growth Hack Project and successfully helped 9 SMB clients exceeding over 10% of GMV growth in just 6 weeks without any incentives for clients. 
  • Assisted clients to enhance their GMV through webpage adjustments to improve the conversion rate, and FB advertising optimization to increase the ROAS to 33.

Experiences 00 00@2x 504900dc09d82f711fdb54cf5763251cab5193a844856da978b2b8f3907ecd5a

Account Manager / Nov 2018 – Feb 2020 

  • Exceeded 60% of YOY growth rates each month in 2019 by consulting clients. 
  • Built lasting relationships with clients and earn their trust in multiple ways. 
  • Handled a client which is the most well-known live-streamer in Taiwan, and ensured the website go smoothly in every panic-buying event through collaborating closely with engineers. 
  • Assisted one of the most well-known Taiwanese maternity and nursing brands to build up their web- store from 0 to 1 in 2 months, including product knowledge training, assisting API integration project, and helping designing membership policy. 
  • Made 30% of my clients upgrade to our premium service, which also started charging them 1% commission. 
  • Collaborated with other departments on developments of new features. 
  • Developed the new employee orientation for account management.

Experiences 00 00@2x 504900dc09d82f711fdb54cf5763251cab5193a844856da978b2b8f3907ecd5a

Account Manager / Jun 2018 – Aug 2018 

  • Led a team of 4 account executives and successfully helped a colleague to get promoted by increasing sales. 
  • Established relationships with new clients and maintained and nurtured business relationships with existing ones. 
  • Assisted a 4A advertising agency to generate a media plan in accordance with their brief, which had a 10 million NTD budget. 
  • Helped to design a knowledge database of Omnimedia for the company.

Experiences 00 01@2x 6daa47d1df70d315f129dcecdd562003831581c4cdd8f9c819aa22d4a24ae150

Supervisor / Jul 2017 – May 2018

  • Conducted meetings with clients as well as informed them about the current status of their projects. 
  • Assisted the client to achieve 60 million NTD GMV goal in 2 weeks special sale, and enhanced their brand’s market share among younger generation from 0.8% to 3.7% with media campaigns. 
  • Assisted in the training process for new employees. 
  • Produced financial plans, media plans, and media forecasts. 
  • Analyzed and interpreted data to optimize the results of media campaigns.

Experiences 00 02@2x d08cb731546334ac3e784c5845e368719bba256a127be86e720a634d798b8bb9

Account Executive / Jul 2015 – May 2017 

  • Managed, reviewed progress, and delivered the client’s media projects. 
  • Established and maintained relationships with media salesmen in order to negotiate a preferential price and keep the latest information from the market. 
  • Implemented and managed online advertising campaigns. 
  • Optimized the results by try and error to achieve the client’s goals. Assisted colleagues to generate media plans. 
  • Communicated between clients, colleagues, and media salesmen to assure all projects accomplished punctually and to a satisfactory standard.

Experiences 00 02@2x d08cb731546334ac3e784c5845e368719bba256a127be86e720a634d798b8bb9

Executive / Oct 2014 – Apr 2015

  • Coordinated with the engineer and graphic designer to build the brand's official website from 0 to 1 in 6 months. 
  • Facebook Fanpage operation. Over 65,000 post reach every week without advertising investment. 
  • Developed marketing proposals to increase the engagement rate of the posts. 
  • Sought for cross-industry cooperation through cold calls.

Experiences 00 03@2x b381b81be12ffb5207e31257bd24e9606aef09c63c7e710fcd513da5ffd4e913

Education

Political Science, NTU

Sep 2010 - Jun 2014

Language

Mandarin / Native

English / Professional (TOEIC 835)