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Past
Marketing Manager @幫你優股份有限公司 BoniO Inc. / 閱讀優有限公司 TaaO Company Limited
2021 ~ Present
Marketing Manager
Within one month
WordPress
Google Analytics
Project Management
Unemployed
Ready to interview
Full-time / Interested in working remotely
4-6 years
淡江大學
英文學系
Avatar of Naomi Lin.
Avatar of Naomi Lin.
行銷副理 / KOL Radar 行銷科技事業部 @愛卡拉互動媒體股份有限公司
2021 ~ Present
品牌專案企劃、網路行銷企劃、數位行銷企劃
Within one month
網頁二 )。 宏林跨媒體整合行銷公司 ( 全方位行銷代理商 )|專案企劃與文案執行|負責國際級電商、快時尚、餐飲業等客戶之 360 度行銷企劃,執行近百萬的行銷預算。 品牌與行銷企劃: 分析客戶 USP 與目標客群,以設定品牌風格與行銷調性。曾以節慶貼文替
Google Analytics
Sales & Marketing
Photoshop
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
臺北市立大學
英語教學系
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Avatar of the user.
Media Planning Assistant Manager @DAC_台灣迪艾思股份有限公司
2023 ~ Present
Account Manager
Within one month
Word
Excel
PowerPoint
Employed
Ready to interview
Full-time / Not interested in working remotely
4-6 years
National Taiwan University
Bachelor
Avatar of Muhammad Nur Hidayat.
Avatar of Muhammad Nur Hidayat.
Medical Sales Representative @PT FORTE FARMA
2023 ~ Present
Sales Representative
Within one month
pemasaran produk obat obatan dan farmasi meliputi kota Surabaya, Sidoarjo, Gresik, Mojokerto Project Sales Specialist • PT. Etex Building Performance Indonesia FebruariJanuari 2023 Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Sales Generalist Product • PT Bank Mandiri (Persero) Tbk. MeiFebruari 2022 Menawarkan produk simpanan dan pinjaman dari perbankan BUMN melakukan penawaran kredit tanpa agunan atau payroll (ASN,PNS,Pensiunan) mengelola dan memasarkan kredit Usaha Seperti (KUR & KUM) Account Officer • PT Berkah Medika Nusantara SeptemberMei 2021 Sebagai Marketing Credit , dan Juga Remedial Collection Business Development Officer
PowerPoint
Communication
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
sekolah tinggi ilmu ekonomi indonesia Surabaya
Administrasi, Manajemen, dan Operasi Bisnis
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Avatar of the user.
Past
行銷企劃(巢家居) @日日商業股份有限公司
2018 ~ 2023
品牌專案企劃、網路行銷企劃、數位行銷企劃
Within one month
Word
PowerPoint
Excel
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
天主教輔仁大學 FU JEN CATHOLIC UNIVERSITY
義大利語文學系
Avatar of chiehan.chan.
Avatar of chiehan.chan.
Past
行銷企劃專員 @三小文創有限公司
2022 ~ 2023
品牌宣傳及媒體公關人員、 行銷企劃人員、活動企劃人員、傳播媒體企劃人員
Within one month
專長 技能 社群及內容行銷 社群行銷: 運用社交媒體平台建立品牌聲譽、提高曝光度,並與目標受眾建立良好互動關係。 內容行銷: 運用文字、圖像和,吸引目標受眾、提高品牌知名度和促進銷售 (FB 粉專、IG、網頁貼文撰寫) 行銷策略整合 跨渠道整合: 結合
Microsoft Office
行銷 / 公關 / 媒體 (例:Growth Hacker,內容行銷,社群經營)
展場設計規劃
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
實踐大學
行銷管理學系
Avatar of Justin Liu.
Avatar of Justin Liu.
Manager @GOMAJI 夠麻吉
2017 ~ Present
Project Lead / Tech Lead / Team Lead / Technical Manager
Within one month
Justin Liu GOMAJI 夠麻吉 經理 A technical leader with extensive IT management experience, skilled in driving technological innovation, optimizing development processes, and leading cross-functional teams to achieve business objectives. In my previous roles, I successfully led a team of 10, including web developers, App developers, DevOps, data engineers, and API developers, to accomplish several key projects. I have a profound understanding and practical experience in technical architecture, cloud architect solutions(GCP and AWS), CI/CD and Docker, and data analytics, and committed to enhancing team efficiency and product quality. 具有豐
Team Lead
Management Team
Cloud Architecture
Employed
Ready to interview
Full-time / Interested in working remotely
10-15 years
Shih Hsin University
Management Information Systems, General
Avatar of 孫晉嘉.
Avatar of 孫晉嘉.
Past
行銷&電商營運 @傑西寶寶_鴻奕休閒文化股份有限公司
2023 ~ 2024
Marketing
Within one month
管營運支出與收入 學歷 國立屏東大學 行銷與流通管理 •行銷本科畢業,職場經驗多與行銷密切相關,至今累計超過十年的行銷學知識經驗。 專案 品牌公益活動策劃 希恩之家過年送暖 活動議題行銷 傑西盃-寶寶吃播大賽 Podcast社群行銷 一杯咖啡聊
Google Analytics
Google Ads
Facebook Ads
Unemployed
Ready to interview
Full-time / Interested in working remotely
4-6 years
國立屏東大學
行銷與流通管理
Avatar of LinhGiang.
Avatar of LinhGiang.
Marketing Specialist @Thang Long Real Group
2023 ~ Present
Chuyên viên Marketing
Within one month
Linh Giang Senior Marketing Executive Bình Thạnh, TP. Hồ Chí Minhlinhgiangdna@gmail.com Hi! Tôi là một marketer có năng lực với gần 10 năm kinh nghiệm trong lĩnh vực Marketing. Mong muốn tìm công việc tại Thành Phố Đà Nẵng. Đôi nét chính về tôi: Kinh nghiệmm việc trong ngành Tiêu dùng nhanh (FMCG), Hospitality, Bất động sản tại các doanh nghiệp lớn. Kinh nghiệm trong việc xây dựng các kế hoạch Marketing tích hợp, Marketing tại điểm bán theo định hướng và mục tiêu thương hiệu. Kinh nghiệm quản lý
PowerPoint
Word
Excel
Employed
Ready to interview
Full-time / Interested in working remotely
6-10 years
Đại học Tài chính - Marketing
Marketing
Avatar of Ting Cheng.
Avatar of Ting Cheng.
Mobile Software Engineer @第一網站股份有限公司
2015 ~ Present
Mobile Software Engineer
Within one month
用 Swoole (PHP) 非同步非阻塞進行開發。 Mobile Software Engineer showsky@gmail.com 工作經歷 第一網站股份有限公司, Mobile Software Engineer, May 2015 ~ 現在 從 0 開始到 1 建立 mobile app (Android / iOS) 1. [~] 開發第一版 iOS App 2. [~ Now] 維護和開發 Android App 3. [~ Now] 開發聚合廣告 SDK,提供給客戶使用 miiiCasa Inc, Software Engineer, Sep 2011 ~ May 2015 ●
PHP
Linux
Android
Employed
Ready to interview
Full-time / Interested in working remotely
10-15 years
國立高雄大學
資訊管理學系

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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
More than one year
Account Manager|Customer Success
SHOPLINE
2020 ~ 2020
Taipei City, Taiwan
Professional Background
Current status
Unemployed
Job Search Progress
Professions
Customer Success Manager
Fields of Employment
Information Services
Work experience
4-6 years
Management
I've had experience in managing 5-10 people
Skills
Client-relationship building and nurturing
Multi-project management
Cross-sectoral communication
Know-how development
Problem-solving
Data-analyzing
Account Management
Languages
Job search preferences
Positions
Customer Success / Marketing Specialist / Account Executive / Operation / Community
Job types
Full-time
Locations
Taiwan
Remote
Interested in working remotely
Freelance
No
Educations
School
National Taiwan University
Major
Political Science
Print

Shu-Mei Hsu

Account Management

Customer Success

Professional in both marketing and EC industry



 |Taipei ,TW|[email protected]|+886-911-430-916

Profile 04 00@2x

About Shu-Mei


An experienced account manager with department reorganization and leading experience, as well as has solid project management and issue solving experience. Main responsibility was to assist the clients in boosting their sales and solve their problems by providing them customized approach to the company’s product/service. 

In SHOPLINE, she led teams to achieve YOY growth goals and aided members in doing crisis management and communication in certain circumstances. Also, she set standard operation procedures and report formats to assure members can complete tasks accurately and efficiently. 

In Agein Media, she led a team of 4 account executives to help 10 long-term clients to achieve their business goals through data-driven IMC planning and implementation.

Working Skills


Client-relationship building and nurturing|Multi-project management|Cross-sectoral communication 

Leadership|Know-how development|New employee orientation 

IMC planning and implementation|Problem-solving|Data-analyzing

Working Experience

Merchant Success Associate Manager - Merchant Growth / Sep 2020 - Oct 2020

  • Reorganized the department directly with the general manager according to business model adjustments, including functional strategy setting and team-member redistribution. 
  • Designed and developed automatic report formats to reduce the workloads of team members in the future. 
  • Helped the department manager to review the performance of team members and calculate the bonus of Q3. In addition, communicated with team members simultaneously due to the adjustments of the performance bonus system. 
  • Aided the department manager to have a clear understanding of the department situation, team members, goals, obstacles, and potential solutions.

Experiences 00 00@2x 504900dc09d82f711fdb54cf5763251cab5193a844856da978b2b8f3907ecd5a

Senior Account Manager / Mar 2020 – Aug 2020 

  • Developed an e-commerce consulting tool-kit in the account management department, which is still applied today. 
  • Aided account managers in doing crisis management and communication in certain circumstances. 
  • Led a team of 3 account managers to help 92 Key Accounts raising their GMV and achieve over 25% of YOY growth even in declining industries. 
  • Led the Growth Hack Project and successfully helped 9 SMB clients exceeding over 10% of GMV growth in just 6 weeks without any incentives for clients. 
  • Assisted clients to enhance their GMV through webpage adjustments to improve the conversion rate, and FB advertising optimization to increase the ROAS to 33.

Experiences 00 00@2x 504900dc09d82f711fdb54cf5763251cab5193a844856da978b2b8f3907ecd5a

Account Manager / Nov 2018 – Feb 2020 

  • Exceeded 60% of YOY growth rates each month in 2019 by consulting clients. 
  • Built lasting relationships with clients and earn their trust in multiple ways. 
  • Handled a client which is the most well-known live-streamer in Taiwan, and ensured the website go smoothly in every panic-buying event through collaborating closely with engineers. 
  • Assisted one of the most well-known Taiwanese maternity and nursing brands to build up their web- store from 0 to 1 in 2 months, including product knowledge training, assisting API integration project, and helping designing membership policy. 
  • Made 30% of my clients upgrade to our premium service, which also started charging them 1% commission. 
  • Collaborated with other departments on developments of new features. 
  • Developed the new employee orientation for account management.

Experiences 00 00@2x 504900dc09d82f711fdb54cf5763251cab5193a844856da978b2b8f3907ecd5a

Account Manager / Jun 2018 – Aug 2018 

  • Led a team of 4 account executives and successfully helped a colleague to get promoted by increasing sales. 
  • Established relationships with new clients and maintained and nurtured business relationships with existing ones. 
  • Assisted a 4A advertising agency to generate a media plan in accordance with their brief, which had a 10 million NTD budget. 
  • Helped to design a knowledge database of Omnimedia for the company.

Experiences 00 01@2x 6daa47d1df70d315f129dcecdd562003831581c4cdd8f9c819aa22d4a24ae150

Supervisor / Jul 2017 – May 2018

  • Conducted meetings with clients as well as informed them about the current status of their projects. 
  • Assisted the client to achieve 60 million NTD GMV goal in 2 weeks special sale, and enhanced their brand’s market share among younger generation from 0.8% to 3.7% with media campaigns. 
  • Assisted in the training process for new employees. 
  • Produced financial plans, media plans, and media forecasts. 
  • Analyzed and interpreted data to optimize the results of media campaigns.

Experiences 00 02@2x d08cb731546334ac3e784c5845e368719bba256a127be86e720a634d798b8bb9

Account Executive / Jul 2015 – May 2017 

  • Managed, reviewed progress, and delivered the client’s media projects. 
  • Established and maintained relationships with media salesmen in order to negotiate a preferential price and keep the latest information from the market. 
  • Implemented and managed online advertising campaigns. 
  • Optimized the results by try and error to achieve the client’s goals. Assisted colleagues to generate media plans. 
  • Communicated between clients, colleagues, and media salesmen to assure all projects accomplished punctually and to a satisfactory standard.

Experiences 00 02@2x d08cb731546334ac3e784c5845e368719bba256a127be86e720a634d798b8bb9

Executive / Oct 2014 – Apr 2015

  • Coordinated with the engineer and graphic designer to build the brand's official website from 0 to 1 in 6 months. 
  • Facebook Fanpage operation. Over 65,000 post reach every week without advertising investment. 
  • Developed marketing proposals to increase the engagement rate of the posts. 
  • Sought for cross-industry cooperation through cold calls.

Experiences 00 03@2x b381b81be12ffb5207e31257bd24e9606aef09c63c7e710fcd513da5ffd4e913

Education

Political Science, NTU

Sep 2010 - Jun 2014

Language

Mandarin / Native

English / Professional (TOEIC 835)

Resume
Profile

Shu-Mei Hsu

Account Management

Customer Success

Professional in both marketing and EC industry



 |Taipei ,TW|[email protected]|+886-911-430-916

Profile 04 00@2x

About Shu-Mei


An experienced account manager with department reorganization and leading experience, as well as has solid project management and issue solving experience. Main responsibility was to assist the clients in boosting their sales and solve their problems by providing them customized approach to the company’s product/service. 

In SHOPLINE, she led teams to achieve YOY growth goals and aided members in doing crisis management and communication in certain circumstances. Also, she set standard operation procedures and report formats to assure members can complete tasks accurately and efficiently. 

In Agein Media, she led a team of 4 account executives to help 10 long-term clients to achieve their business goals through data-driven IMC planning and implementation.

Working Skills


Client-relationship building and nurturing|Multi-project management|Cross-sectoral communication 

Leadership|Know-how development|New employee orientation 

IMC planning and implementation|Problem-solving|Data-analyzing

Working Experience

Merchant Success Associate Manager - Merchant Growth / Sep 2020 - Oct 2020

  • Reorganized the department directly with the general manager according to business model adjustments, including functional strategy setting and team-member redistribution. 
  • Designed and developed automatic report formats to reduce the workloads of team members in the future. 
  • Helped the department manager to review the performance of team members and calculate the bonus of Q3. In addition, communicated with team members simultaneously due to the adjustments of the performance bonus system. 
  • Aided the department manager to have a clear understanding of the department situation, team members, goals, obstacles, and potential solutions.

Experiences 00 00@2x 504900dc09d82f711fdb54cf5763251cab5193a844856da978b2b8f3907ecd5a

Senior Account Manager / Mar 2020 – Aug 2020 

  • Developed an e-commerce consulting tool-kit in the account management department, which is still applied today. 
  • Aided account managers in doing crisis management and communication in certain circumstances. 
  • Led a team of 3 account managers to help 92 Key Accounts raising their GMV and achieve over 25% of YOY growth even in declining industries. 
  • Led the Growth Hack Project and successfully helped 9 SMB clients exceeding over 10% of GMV growth in just 6 weeks without any incentives for clients. 
  • Assisted clients to enhance their GMV through webpage adjustments to improve the conversion rate, and FB advertising optimization to increase the ROAS to 33.

Experiences 00 00@2x 504900dc09d82f711fdb54cf5763251cab5193a844856da978b2b8f3907ecd5a

Account Manager / Nov 2018 – Feb 2020 

  • Exceeded 60% of YOY growth rates each month in 2019 by consulting clients. 
  • Built lasting relationships with clients and earn their trust in multiple ways. 
  • Handled a client which is the most well-known live-streamer in Taiwan, and ensured the website go smoothly in every panic-buying event through collaborating closely with engineers. 
  • Assisted one of the most well-known Taiwanese maternity and nursing brands to build up their web- store from 0 to 1 in 2 months, including product knowledge training, assisting API integration project, and helping designing membership policy. 
  • Made 30% of my clients upgrade to our premium service, which also started charging them 1% commission. 
  • Collaborated with other departments on developments of new features. 
  • Developed the new employee orientation for account management.

Experiences 00 00@2x 504900dc09d82f711fdb54cf5763251cab5193a844856da978b2b8f3907ecd5a

Account Manager / Jun 2018 – Aug 2018 

  • Led a team of 4 account executives and successfully helped a colleague to get promoted by increasing sales. 
  • Established relationships with new clients and maintained and nurtured business relationships with existing ones. 
  • Assisted a 4A advertising agency to generate a media plan in accordance with their brief, which had a 10 million NTD budget. 
  • Helped to design a knowledge database of Omnimedia for the company.

Experiences 00 01@2x 6daa47d1df70d315f129dcecdd562003831581c4cdd8f9c819aa22d4a24ae150

Supervisor / Jul 2017 – May 2018

  • Conducted meetings with clients as well as informed them about the current status of their projects. 
  • Assisted the client to achieve 60 million NTD GMV goal in 2 weeks special sale, and enhanced their brand’s market share among younger generation from 0.8% to 3.7% with media campaigns. 
  • Assisted in the training process for new employees. 
  • Produced financial plans, media plans, and media forecasts. 
  • Analyzed and interpreted data to optimize the results of media campaigns.

Experiences 00 02@2x d08cb731546334ac3e784c5845e368719bba256a127be86e720a634d798b8bb9

Account Executive / Jul 2015 – May 2017 

  • Managed, reviewed progress, and delivered the client’s media projects. 
  • Established and maintained relationships with media salesmen in order to negotiate a preferential price and keep the latest information from the market. 
  • Implemented and managed online advertising campaigns. 
  • Optimized the results by try and error to achieve the client’s goals. Assisted colleagues to generate media plans. 
  • Communicated between clients, colleagues, and media salesmen to assure all projects accomplished punctually and to a satisfactory standard.

Experiences 00 02@2x d08cb731546334ac3e784c5845e368719bba256a127be86e720a634d798b8bb9

Executive / Oct 2014 – Apr 2015

  • Coordinated with the engineer and graphic designer to build the brand's official website from 0 to 1 in 6 months. 
  • Facebook Fanpage operation. Over 65,000 post reach every week without advertising investment. 
  • Developed marketing proposals to increase the engagement rate of the posts. 
  • Sought for cross-industry cooperation through cold calls.

Experiences 00 03@2x b381b81be12ffb5207e31257bd24e9606aef09c63c7e710fcd513da5ffd4e913

Education

Political Science, NTU

Sep 2010 - Jun 2014

Language

Mandarin / Native

English / Professional (TOEIC 835)