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4-6 years
6-10 years
10-15 years
More than 15 years
行銷副理 / KOL Radar 行銷科技事業部 @愛卡拉互動媒體股份有限公司2021 ~ Present
・
品牌專案企劃、網路行銷企劃、數位行銷企劃
Within one month
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
臺北市立大學
・
英語教學系
Lead Software Engineer @EPAM Systems India Pvt. Ltd2023 ~ Present
・
Engineering Manager, App Team Lead, Senior iOS Developer
Within one month
Ranganatha G V 13+ years of experience in iOS application development, delivered 10+ iOS applications to Appstore, led end-to-end responsibilities from requirement gathering to Appstore delivery & maintenance of iOS appsra[email protected] /in/ranganathagv Bengaluru, Karnataka, India Professional Experience JanuaryPresent Lead Software Engineer EPAM Systems India Pvt. Ltd. Working as a Lead Software Engineer at EPAM Systems India Pvt. Ltd. for Google Client, responsibilities for development of Google Home iOS application , requirement gathering, clarifications, estimations, delivery, mentoring team members, documentation, managing sprints. NovemberApril 2022 SDE 3 Swiggy
Employed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
AMC Engineering College, Bengaluru
・
Information Science & EgineeringLead Software Developer @Persistent Systems2022 ~ Present
・
Within two months
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
VIT-Vellore
・
Computer Science
Past
Assistant Accounting Finance Manager @Vacation Homes 3652019 ~ Present
・
Administration Staff and Customer Service
Within one month
John Michael Sorbito RN Versatile and experienced professional with a proven track record of success in customer service, sales, and education. Expertise in building rapport, resolving issues, and achieving sales targets. Passionate about helping others and delivering exceptional results. Bacolod, Negros Occidental, Philippines Work Experience Assistant Accounts and Finance Manager • Vacation Homes 365 JanuaryFebruary 2024 •Manage 60 properties listed through Airbnb, booking.com and VRBO as well. • Manage property listings and pricing include rate adjustment and resolution managements. •Developed and maintained a system for tracking accounts receivable and accounts payable •Handles all Invoicing responsibilities
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
Carlos Hilado Memorial State University
・
Education
Past
server engineer @曉數碼
backend engineer
Within one month
余皓永(Aron Yu ) 擁有六年Ruby on Rails, 半年 Golang 及 Solidity(web3)開發經驗。注重可靠的單元測試，參與過多個網站開發，包括從零開始建立的專案。維護過超過1,000,000 RPM的流量的遊戲server。 具備DevOps技能和CI/CD流程經驗，涵蓋AWS、Docker、Jenkins、Ansible、GitHub Actions和Terraform等工具。以卓越的團隊合
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
Sales Modent Trade @PT. Medan Distribusindo Raya (Wings Group)2022 ~ Present
・
Team Leader
Within one month
Employed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
SMA Sultan Iskandar Muda
・
Ilmu Pengetahuan Sosial
Drafter & Supervisor Lapangan @PT.NAM KOSTRUKSI ENJIINIRING2021 ~ 2024
・
Drafter, Pengawas lapangan
Within one month
di aplikasikan di lapangan. Drafter & Supervisor Lapangan • PT.GERBANG WINAS UTAMA AgustusMei 2020 | Jakarta Dalam perusahan saya berperan seorang darfter, saya bertanggung jawab menyiapkan gambar, dan membuat gambar 2D struktur sesuai kebutuhan proyek tersebut. Terlibat dalam survei lapangan dalam menjalankan suatu project dalam pengerjaan struktur. Menjadi Supervisor Struktur Drafter • PT.BENTAR INDONESIA ARSITEK NovemberApril 2019 | Jakarta Dalam perusahan ini saya mengerjakan beberapa project dan mengikuti sayembara nasional. Mengerjakan suatu project resort di kalimantan. Pendidikan SMK NEGERI 52 JAKARTA GAMBAR BANGUNAN •Skil Microsoft Office AutoCad 2D SketchUp V-Ray Membaca Gambar Bahasa Indonesian — Professional
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
SMK NEGERI 52 JAKARTA
・
GAMBAR BANGUNAN
Past
後端工程師 @一步科技2022 ~ 2023
・
後端工程師
Within one month
及抽獎等活動 技術 ：Golang 、GORM 、MySQL、Redis、OAuth 2.0、Third Party Payment Flow 專案 ： 遊戲網站 內容 ：將訂單轉換為營運報表 工作 ： 使用 Golang 開發後端並透過 RabbitMQ 與其他 micro service 溝通 將接收到的訂單資訊儲存至資料庫 利用排程定時將訂單資訊轉為報表 技術 ：Golang、MySQL、Redis、 RabbitMQ Side Project 專案 ： Whispering Corner
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
台北市立大學
・
資訊
資深主任工程師 @長青資訊2017 ~ Present
・
資深工程師
Within one month
Databases : Skilled in managing MySQL databases, with a focus on optimizing database designs through efficient schema creation. Experienced in enhancing query performance using indexing strategies and ensuring data integrity via comprehensive transaction management mechanisms. NoSQL Databases : Extensive experience with NoSQL databases, especially MongoDB, leveraging its flexible schema for rapid development and scaling. Knowledgeable in utilizing document-oriented storage principles for dynamic content management. Data Modeling & Migration : Expertise in ORM tools like GORM for Go, ensuring seamless data integration and migration strategies. Competent in designing data models that effectively reflect business logic and enhance application performance
Employed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
勤益科技大學
・
軟體工程
Past
Analyst Programmer @Logistics and Supply Chain MultiTech R&D Centre2023 ~ 2024
・
Software Engineer / Backend Engineer
Within one month
護消費者前台、客戶後台網站，流量約為 千萬/日 Tech Stack: C#、 .NET Core、.NET Framework、Vue.js、Angular.js、單元測試 (xUnit、Fluent Assertions)、壓力測試 (JMeter)、Message Queue (RabbitMQ)、T-SQL (MSSLQ)、Redis、AWS/Azure 雲端服務 1. 開發廠商使用後台系統 (B2B) 2. 開發消費者使用前台系統 (B2C) 3. 億級資料庫減量 20% 4
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
國立臺灣海洋大學
・
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Definition of Reputation Credits
Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Professional Background
Current status
Unemployed
Job Search Progress
Professions
Customer Success Manager
Fields of Employment
Information Services
Work experience
4-6 years
Management
I've had experience in managing 5-10 people
Skills
Languages
Job search preferences
Positions
Customer Success / Marketing Specialist / Account Executive / Operation / Community
Job types
Full-time
Locations
Taiwan
Remote
Interested in working remotely
Freelance
No
Educations
School
National Taiwan University
Major
Political Science
Shu-Mei Hsu
Account Management
Customer Success
Professional in both marketing and EC industry
｜Taipei ，TW｜[email protected]｜+886-911-430-916
About Shu-Mei
An experienced account manager with department reorganization and leading experience, as well as has solid project management and issue solving experience. Main responsibility was to assist the clients in boosting their sales and solve their problems by providing them customized approach to the company’s product/service.
In SHOPLINE, she led teams to achieve YOY growth goals and aided members in doing crisis management and communication in certain circumstances. Also, she set standard operation procedures and report formats to assure members can complete tasks accurately and efficiently.
In Agein Media, she led a team of 4 account executives to help 10 long-term clients to achieve their business goals through data-driven IMC planning and implementation.
Working Skills
Client-relationship building and nurturing|Multi-project management|Cross-sectoral communication
Leadership|Know-how development|New employee orientation
IMC planning and implementation|Problem-solving|Data-analyzing
Working Experience
Merchant Success Associate Manager - Merchant Growth / Sep 2020 - Oct 2020
- Reorganized the department directly with the general manager according to business model adjustments, including functional strategy setting and team-member redistribution.
- Designed and developed automatic report formats to reduce the workloads of team members in the future.
- Helped the department manager to review the performance of team members and calculate the bonus of Q3. In addition, communicated with team members simultaneously due to the adjustments of the performance bonus system.
- Aided the department manager to have a clear understanding of the department situation, team members, goals, obstacles, and potential solutions.
Senior Account Manager / Mar 2020 – Aug 2020
- Developed an e-commerce consulting tool-kit in the account management department, which is still applied today.
- Aided account managers in doing crisis management and communication in certain circumstances.
- Led a team of 3 account managers to help 92 Key Accounts raising their GMV and achieve over 25% of YOY growth even in declining industries.
- Led the Growth Hack Project and successfully helped 9 SMB clients exceeding over 10% of GMV growth in just 6 weeks without any incentives for clients.
- Assisted clients to enhance their GMV through webpage adjustments to improve the conversion rate, and FB advertising optimization to increase the ROAS to 33.
Account Manager / Nov 2018 – Feb 2020
- Exceeded 60% of YOY growth rates each month in 2019 by consulting clients.
- Built lasting relationships with clients and earn their trust in multiple ways.
- Handled a client which is the most well-known live-streamer in Taiwan, and ensured the website go smoothly in every panic-buying event through collaborating closely with engineers.
- Assisted one of the most well-known Taiwanese maternity and nursing brands to build up their web- store from 0 to 1 in 2 months, including product knowledge training, assisting API integration project, and helping designing membership policy.
- Made 30% of my clients upgrade to our premium service, which also started charging them 1% commission.
- Collaborated with other departments on developments of new features.
- Developed the new employee orientation for account management.
Account Manager / Jun 2018 – Aug 2018
- Led a team of 4 account executives and successfully helped a colleague to get promoted by increasing sales.
- Established relationships with new clients and maintained and nurtured business relationships with existing ones.
- Assisted a 4A advertising agency to generate a media plan in accordance with their brief, which had a 10 million NTD budget.
- Helped to design a knowledge database of Omnimedia for the company.
Supervisor / Jul 2017 – May 2018
- Conducted meetings with clients as well as informed them about the current status of their projects.
- Assisted the client to achieve 60 million NTD GMV goal in 2 weeks special sale, and enhanced their brand’s market share among younger generation from 0.8% to 3.7% with media campaigns.
- Assisted in the training process for new employees.
- Produced financial plans, media plans, and media forecasts.
- Analyzed and interpreted data to optimize the results of media campaigns.
Account Executive / Jul 2015 – May 2017
- Managed, reviewed progress, and delivered the client’s media projects.
- Established and maintained relationships with media salesmen in order to negotiate a preferential price and keep the latest information from the market.
- Implemented and managed online advertising campaigns.
- Optimized the results by try and error to achieve the client’s goals. Assisted colleagues to generate media plans.
- Communicated between clients, colleagues, and media salesmen to assure all projects accomplished punctually and to a satisfactory standard.
Executive / Oct 2014 – Apr 2015
- Coordinated with the engineer and graphic designer to build the brand's official website from 0 to 1 in 6 months.
- Facebook Fanpage operation. Over 65,000 post reach every week without advertising investment.
- Developed marketing proposals to increase the engagement rate of the posts.
- Sought for cross-industry cooperation through cold calls.
Education
Political Science, NTU
Sep 2010 - Jun 2014
Language
Mandarin / Native
English / Professional (TOEIC 835)
Shu-Mei Hsu
Account Management
Customer Success
Professional in both marketing and EC industry
｜Taipei ，TW｜[email protected]｜+886-911-430-916
About Shu-Mei
An experienced account manager with department reorganization and leading experience, as well as has solid project management and issue solving experience. Main responsibility was to assist the clients in boosting their sales and solve their problems by providing them customized approach to the company’s product/service.
In SHOPLINE, she led teams to achieve YOY growth goals and aided members in doing crisis management and communication in certain circumstances. Also, she set standard operation procedures and report formats to assure members can complete tasks accurately and efficiently.
In Agein Media, she led a team of 4 account executives to help 10 long-term clients to achieve their business goals through data-driven IMC planning and implementation.
Working Skills
Client-relationship building and nurturing|Multi-project management|Cross-sectoral communication
Leadership|Know-how development|New employee orientation
IMC planning and implementation|Problem-solving|Data-analyzing
Working Experience
Merchant Success Associate Manager - Merchant Growth / Sep 2020 - Oct 2020
- Reorganized the department directly with the general manager according to business model adjustments, including functional strategy setting and team-member redistribution.
- Designed and developed automatic report formats to reduce the workloads of team members in the future.
- Helped the department manager to review the performance of team members and calculate the bonus of Q3. In addition, communicated with team members simultaneously due to the adjustments of the performance bonus system.
- Aided the department manager to have a clear understanding of the department situation, team members, goals, obstacles, and potential solutions.
Senior Account Manager / Mar 2020 – Aug 2020
- Developed an e-commerce consulting tool-kit in the account management department, which is still applied today.
- Aided account managers in doing crisis management and communication in certain circumstances.
- Led a team of 3 account managers to help 92 Key Accounts raising their GMV and achieve over 25% of YOY growth even in declining industries.
- Led the Growth Hack Project and successfully helped 9 SMB clients exceeding over 10% of GMV growth in just 6 weeks without any incentives for clients.
- Assisted clients to enhance their GMV through webpage adjustments to improve the conversion rate, and FB advertising optimization to increase the ROAS to 33.
Account Manager / Nov 2018 – Feb 2020
- Exceeded 60% of YOY growth rates each month in 2019 by consulting clients.
- Built lasting relationships with clients and earn their trust in multiple ways.
- Handled a client which is the most well-known live-streamer in Taiwan, and ensured the website go smoothly in every panic-buying event through collaborating closely with engineers.
- Assisted one of the most well-known Taiwanese maternity and nursing brands to build up their web- store from 0 to 1 in 2 months, including product knowledge training, assisting API integration project, and helping designing membership policy.
- Made 30% of my clients upgrade to our premium service, which also started charging them 1% commission.
- Collaborated with other departments on developments of new features.
- Developed the new employee orientation for account management.
Account Manager / Jun 2018 – Aug 2018
- Led a team of 4 account executives and successfully helped a colleague to get promoted by increasing sales.
- Established relationships with new clients and maintained and nurtured business relationships with existing ones.
- Assisted a 4A advertising agency to generate a media plan in accordance with their brief, which had a 10 million NTD budget.
- Helped to design a knowledge database of Omnimedia for the company.
Supervisor / Jul 2017 – May 2018
- Conducted meetings with clients as well as informed them about the current status of their projects.
- Assisted the client to achieve 60 million NTD GMV goal in 2 weeks special sale, and enhanced their brand’s market share among younger generation from 0.8% to 3.7% with media campaigns.
- Assisted in the training process for new employees.
- Produced financial plans, media plans, and media forecasts.
- Analyzed and interpreted data to optimize the results of media campaigns.
Account Executive / Jul 2015 – May 2017
- Managed, reviewed progress, and delivered the client’s media projects.
- Established and maintained relationships with media salesmen in order to negotiate a preferential price and keep the latest information from the market.
- Implemented and managed online advertising campaigns.
- Optimized the results by try and error to achieve the client’s goals. Assisted colleagues to generate media plans.
- Communicated between clients, colleagues, and media salesmen to assure all projects accomplished punctually and to a satisfactory standard.
Executive / Oct 2014 – Apr 2015
- Coordinated with the engineer and graphic designer to build the brand's official website from 0 to 1 in 6 months.
- Facebook Fanpage operation. Over 65,000 post reach every week without advertising investment.
- Developed marketing proposals to increase the engagement rate of the posts.
- Sought for cross-industry cooperation through cold calls.
Education
Political Science, NTU
Sep 2010 - Jun 2014
Language
Mandarin / Native
English / Professional (TOEIC 835)