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Senior Customer Support Specialist @ASUS Cloud Corporation
2013 ~ 2017
行銷企劃專員
Within one month
Data-Driven Marketing
Critical thinking
Handling pressure
Unemployed
Ready to interview
Full-time / Interested in working remotely
4-6 years
National Kaohsiung First University of Science and Technology
Applied English
Avatar of Kumar Divyaprakash.
Avatar of Kumar Divyaprakash.
Regional Key Account Manager SaaS & - West India @Work Store Limited
2023 ~ Present
Area sales manager & Regional sales manager Key Account Manager
Within two months
Retention and renewal, overseeing revenue growth and post-sales services for strategic key accounts in West India. * Spearheading new SaaS-based loyalty program for the West region, secured partnerships with major clients adding 5Cr+ annual business potential. * Discuss and plan ideation and conceptualization of program development, including process optimization with the KDMs. * Boosted revenue by strategically promoting Dyson's Capex business and lighting products within key accounts. * Efficiently collaborating with diverse teams to create program KPIs and ongoing reporting to measure program effectiveness, identify opportunities, optimize service delivery and enhance overall business processes. * Achieved
Microsoft Office
Excel
Communication
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
ITM Group of Institutions
Marketing
Avatar of Allen Liu.
Avatar of Allen Liu.
Past
Sr. Product Designer @OneDegree
2022 ~ Present
Product Designer (UI/UX)
Within two months
system 0-1, solve the user pain point and increase up to 25% usage rate in the same time. Lead the end-to-end design process for the SaaS service, starting from problem definition and UX planning, through UI design, testing, and implementation. Import Figma in the design process from Sketch, and built-up design component system. Implement the design thinking methodology within the development team, taking the lead in conducting Agile/Scrum design sprints to foster brainstorming sessions and facilitate internal consensus-building. Live creating process optimization. 1 to 1 LIVE selling service
ui/ux
Zeplin
Illustrator
Unemployed
Ready to interview
Full-time / Interested in working remotely
4-6 years
Ming Chuan University
Digital Media Design
Avatar of Todd Jacobsen.
Avatar of Todd Jacobsen.
Past
Customer Success: Strategic Accounts and Escalations @Zendesk
2022 ~ 2023
Strategic Customer Success
Within six months
Todd Jacobsen 7 S Pond St, Newbury, MA, [email protected] https://www.linkedin.com/in/tjacobsen/ 20+ year results-driven Customer Success professional with a proven track record of achieving remarkable outcomes through effective leadership, strategic thinking, operational excellence, and a deep commitment to client satisfaction. My area of expertise include: Customer Retention, Risk Management and Growth, Team Leadership and Development, Strategic Account Management, Data-Driven Insights, Client Satisfaction and Advocacy, Technology and Process Optimization, Global Expansion and Revenue Growth Work Experience Director of Strategic Accounts and Escalations
CRM software
Salesforce
Tableau
Unemployed
Ready to interview
Full-time / Interested in working remotely
More than 15 years
MIT Sloan Executive Education
Mastering Design Thinking
Avatar of rock Jang.
Avatar of rock Jang.
資深工程師 @PolyVisions
2018 ~ Present
MANAGER
Within two months
. MarOct 2018 Senior Mechanical Engineer Wistron Inc. Consumer electronic product (Notebook) designs. NovFeb 2018 Mechanical Engineer MilDef Crete Inc. Rugged PC (Notebook/Tablet) and customized product designs. R eliability test (Mil-STD-810, IECSkill Product design Mechanical design Issue analysis and solution improvement Manufacturing process optimization Experience in reliability test Software Auto-cad(2D) Creo(3D) MS-Windows MS-Office Language Chinese English Project Consumer product (Notebook-1 project/Camera module- more than 300 projects) 1. Developed preliminary RFI/RFQ mechanical design specifications & evaluation criteria 2. Plotted 2D/3D
Word
PowerPoint
Excel
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
國立中興大學 (National Chung Hsin University, NCHU)
Mechanical Engineering
Avatar of the user.
Avatar of the user.
Senior Analysist @Dell Technologies Inc.
2018 ~ Present
Product Manager
Within one month
Project Management
Learning and Development
Team Management
Employed
Open to opportunities
Full-time / Interested in working remotely
4-6 years
University or Warwick
Service Management and Design
Avatar of the user.
Avatar of the user.
Senior Software Engineer @GGV Capital
2021 ~ Present
Within one month
Java
Flink
Kubernetes/Docker
Employed
Open to opportunities
Full-time / Interested in working remotely
6-10 years
National University of Kaohsiung
Electrical and Electronics Engineering
Avatar of Chun Yu, Ko.
Avatar of Chun Yu, Ko.
Deputy Data Team Lead @ALFRED SYSTEMS INC.
2022 ~ Present
數據分析師、資料科學家
Within two months
the responsibility to promote the professional development of team members and take pride in their growth. Throughout my career, I have proven my exceptional skills in project management, team leadership, and cross-departmental communication. The data team I lead has made significant contributions to driving business growth and process optimization, playing a crucial role in utilizing data-driven decision-making. I am passionate about uncovering the stories behind data and transforming them into strategies that boost business efficacy. I look forward to demonstrating my leadership talents in an environment filled with challenges and opportunities, and to
R
Python
BigQuery
Employed
Open to opportunities
Full-time / Interested in working remotely
6-10 years
東吳大學
資料科學
Avatar of shivam mishra.
Avatar of shivam mishra.
AUDIT SUPERVISOR @MAHARASHTRA ENVIRO POWER LIMITED
2018 ~ 2018
Production Operation Engineer/ Shift-in-charge
Within two months
resource utilization to meet production targets while minimizing waste and reducing costs. - Safety and Risk Management: Proven track record of strict adherence to safety protocols, prioritizing employee well-being. - Maintenance and Reliability: Skilled in conducting routine checks and preventive maintenance to ensure equipment reliability and minimize downtime. - Process Optimization: Continuously improving process parameters to enhance efficiency and product quality. - Troubleshooting: Proficient in rapid problem-solving and root cause analysis to maintain operational continuity. MaySeptember 2022 SITE IN CHARGE (PRODUCTION OPERATION) ECOMS METALLURGICAL PVT LTD "Key Responsibilities of a Site-In-Charge (Production Operation): 1.
Word
PowerPoint
Excel
Employed
Open to opportunities
Full-time / Not interested in working remotely
4-6 years
DDEG
ADVANCE DIPLOMA IN COMPUTER APPLICATION
Avatar of 林彥成.
Avatar of 林彥成.
資深前端工程師 @TSMC_台灣積體電路製造股份有限公司(台積電)
2022 ~ Present
資深前端工程師
Within one month
[email protected] WORK EXPERIENCE TSMC Inc., Senior Frontend Engineer, 2022/03 – Present Coordinated a 6-member development team from the perspective of a Frontend Tech Lead, overseeing product development and establishing dynamic documentation. Developed an online 3D model system, integrating experimental data for process optimization and reduced research cycle time (React.js, Three.js) Implemented a dynamic form system based on permission levels to facilitate the digitization of workflow (React.js) Introduced atomic design principles and optimized the development workflow by incorporating Storybook, Swagger, and Figma (Storybook.js) Mitake
JavaScript
HTML5
Node.js
Employed
Open to opportunities
Full-time / Interested in working remotely
6-10 years
國立成功大學 National Cheng Kung University
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Technical Engineering Manager
Logo of Rakuten Group Inc..
Rakuten Group Inc.
2022 ~ Present
Tokyo, 日本
Professional Background
Current status
Employed
Job Search Progress
Professions
Project / Product Management, Development Manager, System Architecture
Fields of Employment
Internet of Things (IoT), SaaS / Cloud Services
Work experience
10-15 years
Management
I've had experience in managing 5-10 people
Skills
Agile Project Management
Software Engineering
Cross-Function Communication
Goal Oriented
Business Analysis
Team Management
Languages
Chinese
Native or Bilingual
English
Fluent
Job search preferences
Positions
Manager
Job types
Full-time
Locations
Tōkyō, 東京都日本, Taipei, 台灣, Hsinchu, 新竹市台灣
Remote
Interested in working remotely
Freelance
Yes, I freelance in my spare time
Educations
School
National Central University
Major
Communication Engineering
Print

Simon Wang

Software Engineering Manager

  New Taipei City, Taiwan

  • PMI Agile Certified Practitioner (PMI-ACP)®
  • 10 years of coding experience in C/C++, Go, Java, and Python.
  • 5 years of people management experience.
  • 9 years of project management experience.
  • Proficient in hypothetical thinking to solve issues.
  • Proficient in systematic thinking to design solutions.
  • Proficient in progressive improvement to establish and optimize processes.
  • Goal-oriented and business thinking.
  • Great at cross-functional communication and coordination.

 

Experience

Software Engineering Manager  •  Edimax Technology Co., Ltd.

  • Managed and directed the department to accomplish the division's and company's goals.

  • Implemented the agile methodology to lead and develop the project/product, delivering value at a fantastic speed.

  • Communicated with the customers and stakeholders initiatively to clarify the requirements and learn the domain knowledge.
  • Kept the promise and helped the teams to deliver the outcome on time.
  • Set up the department and division roadmap and accomplished the extra goals.

  • Facilitated knowledge sharing and information transparency in the organization.

  • Engaged and responsible for the research institution and the government's project of air quality sampling and monitoring.
  • Won the success of the 2020 online Expo and Taiwan Excellence Award.
  • Kept the department at high performance during the period of working from home.

  • Made the system easier to develop and maintain by designing the system interface, modeling the service, and abstracting the code.

  • Delivered products include IoT management systems, dashboards, online stores, and web API services.

  • Improved and refactored the legacy system by progressive improvement.

  • Introduced the CI/CD environment and built the operation team.

  • Utilized the tools of Slack, Telegram, Zoom, Miro, etc., to create a better working environment.

  • Crafted the utilities or libraries for teams to improve team efficiency.

  • Emphasized teamwork and communication.

  • Undertook the R&D representative of the risk group under the information security committee and assisted organizations and products in obtaining the ISO-27001 certification from 2020.

六月 2019 - Now

Customer Project Manager  •  DT42 Co., Ltd.

  • Managed the projects, identified and created business opportunities, and controlled the costs and profits.

  • Negotiated with the customers for a better contract for both.

  • Participate in the 2018 Meet Taipei for the booth of Audi Experience 2025.

十月 2018 - 二月 2019

Software Project Manager  •  Switchmate Home LLC

  • Led and managed an 8+ person development team in Taiwan and worked with worldwide partners.

  • Utilized the agile methodology to develop and manage the project and product.

  • Designed the system and produced the software requirement specification for contractors and ODMs according to the product requirement document.
  • Set up the war room with daily face-to-face meetings in Shanghai to solve critical issues with the chip provider and contractors.

  • Took the extra roles of system architect and developer, e.g., designing the smart home eco-system and developing the secure bootloader of end devices.

  • Took the initiative in analyzing and optimizing the device's power consumption.

  • Undertook the office administration role and arranged contractors' flights and trips to meet manufacturers in Shenzhen.

一月 2017 - 九月 2018

Freelancer and Founder  •  Asenus

  • Contracted for software/firmware development and technical consultant service.

  • Utilized IT technology, knowledge, and experience to facilitate agriculture.

  • Product design and development.

十一月 2015 - Now

Senior Engineer  •  Amtran Technology Co., Ltd.

  • Innovated the new backlight control system and became a competitive advantage for the company.

  • Created a GUI tool of universal IR with a script editor adopted by QA and the factory for the automation test.

  • Produced a GUI tool for the PQ department to manage picture quality parameters by Git.

  • Developed the leading model of the connected TV.

  • Worked with the IC vendor and factory to develop the first generation Android TV.

九月 2010 - 三月 2015

Education

2007 - 2009

National Central University

Communication Engineering

2001 - 2006

Fu Jen Catholic University

Computer Science and Information Engineering

Skills


  • Golang, C, C++, Java, Python
  • Cloud Service & Embedded System
  • Wireless Network & Cryptography
  • Agile Project Management
  • Agile Software Development
  • Team Building and Leading

Languages


  • Chinese Native
  • English — Business
  • Japanese — Beginner
Resume
Profile

Simon Wang

Software Engineering Manager

  New Taipei City, Taiwan

  • PMI Agile Certified Practitioner (PMI-ACP)®
  • 10 years of coding experience in C/C++, Go, Java, and Python.
  • 5 years of people management experience.
  • 9 years of project management experience.
  • Proficient in hypothetical thinking to solve issues.
  • Proficient in systematic thinking to design solutions.
  • Proficient in progressive improvement to establish and optimize processes.
  • Goal-oriented and business thinking.
  • Great at cross-functional communication and coordination.

 

Experience

Software Engineering Manager  •  Edimax Technology Co., Ltd.

  • Managed and directed the department to accomplish the division's and company's goals.

  • Implemented the agile methodology to lead and develop the project/product, delivering value at a fantastic speed.

  • Communicated with the customers and stakeholders initiatively to clarify the requirements and learn the domain knowledge.
  • Kept the promise and helped the teams to deliver the outcome on time.
  • Set up the department and division roadmap and accomplished the extra goals.

  • Facilitated knowledge sharing and information transparency in the organization.

  • Engaged and responsible for the research institution and the government's project of air quality sampling and monitoring.
  • Won the success of the 2020 online Expo and Taiwan Excellence Award.
  • Kept the department at high performance during the period of working from home.

  • Made the system easier to develop and maintain by designing the system interface, modeling the service, and abstracting the code.

  • Delivered products include IoT management systems, dashboards, online stores, and web API services.

  • Improved and refactored the legacy system by progressive improvement.

  • Introduced the CI/CD environment and built the operation team.

  • Utilized the tools of Slack, Telegram, Zoom, Miro, etc., to create a better working environment.

  • Crafted the utilities or libraries for teams to improve team efficiency.

  • Emphasized teamwork and communication.

  • Undertook the R&D representative of the risk group under the information security committee and assisted organizations and products in obtaining the ISO-27001 certification from 2020.

六月 2019 - Now

Customer Project Manager  •  DT42 Co., Ltd.

  • Managed the projects, identified and created business opportunities, and controlled the costs and profits.

  • Negotiated with the customers for a better contract for both.

  • Participate in the 2018 Meet Taipei for the booth of Audi Experience 2025.

十月 2018 - 二月 2019

Software Project Manager  •  Switchmate Home LLC

  • Led and managed an 8+ person development team in Taiwan and worked with worldwide partners.

  • Utilized the agile methodology to develop and manage the project and product.

  • Designed the system and produced the software requirement specification for contractors and ODMs according to the product requirement document.
  • Set up the war room with daily face-to-face meetings in Shanghai to solve critical issues with the chip provider and contractors.

  • Took the extra roles of system architect and developer, e.g., designing the smart home eco-system and developing the secure bootloader of end devices.

  • Took the initiative in analyzing and optimizing the device's power consumption.

  • Undertook the office administration role and arranged contractors' flights and trips to meet manufacturers in Shenzhen.

一月 2017 - 九月 2018

Freelancer and Founder  •  Asenus

  • Contracted for software/firmware development and technical consultant service.

  • Utilized IT technology, knowledge, and experience to facilitate agriculture.

  • Product design and development.

十一月 2015 - Now

Senior Engineer  •  Amtran Technology Co., Ltd.

  • Innovated the new backlight control system and became a competitive advantage for the company.

  • Created a GUI tool of universal IR with a script editor adopted by QA and the factory for the automation test.

  • Produced a GUI tool for the PQ department to manage picture quality parameters by Git.

  • Developed the leading model of the connected TV.

  • Worked with the IC vendor and factory to develop the first generation Android TV.

九月 2010 - 三月 2015

Education

2007 - 2009

National Central University

Communication Engineering

2001 - 2006

Fu Jen Catholic University

Computer Science and Information Engineering

Skills


  • Golang, C, C++, Java, Python
  • Cloud Service & Embedded System
  • Wireless Network & Cryptography
  • Agile Project Management
  • Agile Software Development
  • Team Building and Leading

Languages


  • Chinese Native
  • English — Business
  • Japanese — Beginner