project management Product Manger City: Tainan，TW [email protected] Work Experience Jadard Technology Inc. (The subsidiary of Fitipower Integrated Technology Inc.) Deputy Project Manager, Sep 2020 ~~ Present *Display Drive Integration Chip PM for wearable/mobile/tablet/industrial *In charge of China Panel Customer (BOE/CSOT/HKC/TIANMA) >New IC product promotion & introduction >New Panel project estimation >Customer service *Technical and Product Marketing *Coordinate with internal departments and Customer *New models tracking & strive for design in Achievement *Success to take IC development fee back *Strive wearable IC for design in

Eliot Song-Ren, Chen Customer Service Manager|ASUS|SaaS|Cloud 6y+ of Cloud SaaS B2C/B2B user insight, well-understand the user needs. My key strengths include: Product development, CX optimization, customer relationship and stakeholder relationship management. Taipei，TW [email protected] Eduction Chihlee Technology of University, Bachelor of International Trade Taipei, TW | 2011 ~ 2015 Work Experience ASUS Cloud Customer Service Manager New Taipei, TW | AprJun 2023 Product Management ◆ Planned the Support CRM, a customer data management platform, as a Product Manager, and collaborated with four engineers and the customer service

選 ● 實際執行與時程控管 ● 內外部接洽與溝通以及關係經營 ● 成效追蹤、效益評估與後續優化 具備能力： 1. Influencer Marketing 2. Customer Relationship Management (User、KOL、KOC) 3. Communication 4. Project Management 指標性成就： 不斷尋找、篩選適合且有潛力的合作對象，三個月內成功開發 16 位 KOC、KOL 順利合

ACCOUNT • LONDON SALES COSMETICS SDN BHD OctoberPresent -Liaised with customers, management and sales team to better understand customer needs and recommend appreciate solutions. -Handled customer inquiries by staying up-to-date on market and industry trends and finding unique solutions to issues. -Keep detailed records of sales and customer information in UBS software, updating database regularly to maintain top-notch service. -Maintaining proper book keeping for Account Receivable. -Prepare monthly bank reconciliation. ACCOUNT EXECUTIVE • LACTALIS TRADING MALAYSIA SDN BHD OctoberAugustStrengthened customer relationships with proactive and collaborative approach to managing needs. -Maintaining proper book keeping

王中敬 Work as Customer Success Manager & Pre-sales at PIMQ, responsible for corporate clients service, from software pre-sales to achieving customer objectives. Possess extensive experience in the entire process, including but not limited to aligning both parties on project goals, project planning, quoting and contracting, system implementation, consultancy guidance, post-sales service, customer relationship maintenance, system requirement management, and software feature planning. Currently surveied more than 50 factories, successfully completing transactions with over 10 signed contracts. Also responsible for maintaining key strategic partner relationships. Taoyuan City, Taiwan 工作經歷 Pre-Sales

. Ltd. Project Management: ESG Sustainable Development Indicator Database Responsible for planning the schedule of ESG data, coordinating with various departments on the required time, and ensuring delivery to clients within six months. Consolidate necessary manpower and resource costs, analyzing them against final sales figures. Aggregate target customer groups, classify them by industry, and analyze distribution gaps. Transform project databases into standard items based on customized demands to increase customer sales. Analyze market competitors and product differentiation. The project's products officially launched in AprilBusiness Development : Achieve an annual revenue growth of over 10

preparation and product maintenance. Skills Product Related Market Research Design & Planning Development & Schedule GTM & Marketing Plan Growth & Optimization Operation Related Project Management Stakeholder Coordination Cross Function Cooperation Biz Insight and Consulting Problem Solving Tool Tableau Power BI SQL Google Analytic Google Ad Manager Product Manager & Business Development, TenMax Ad Tech Sep,Sep, 2019 B2B SaaS Product Manger who is in charge of the self-operated RTB advertising ecosystem, as a product manager of SSP, leading the system maintenance, feature development, business promotion and customer relationship management. Responsibility Leading platform maintenance, user requirement collecting, error d...