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Avatar of Hsiao-Jen Cheng.
Avatar of Hsiao-Jen Cheng.
Project Manager Technical Support @BenQ Corporation
2019 ~ Present
Pre-sales/Technical Support
Within one month
document writing for product user manual, issue troubleshooting and product design, etc. - Revenue of a key account distributor increased continually at least for 4 years to 905 thousand US dollars - Attendee and preparation for SPS IPC Drive 2015, Embedded World 2017, EletronicaImproved DOA process from 5 to 1 working days and production process to reduce defective rate for open-frame system to 2% - Won a 10-year project and reduced project schedule from 2,5 years to 2 years for an end customer - Extended 4 projects life cycle by upgrading customers’ application to new embedded platforms - ...
Educational Training
Customer Service
Troubleshooting
Employed
Full-time / Interested in working remotely
6-10 years
Fu Jen Catholic University
English Language and Literature
Avatar of Yang Chih I.
Avatar of Yang Chih I.
Past
日文組專案經理 @萬象翻譯股份有限公司
2020 ~ 2023
專案管理、業務助理、行銷助理、人事助理
Within one month
部門資源並規劃流程 7.CAT工具(Trados、Memsource等)作業執行 8.其他主管交辦事項 工作成果: ・成本控制:每季皆控制少於目標成本2~5% 日本業務助理 • 創威光電股份有限公司 七月三月 2020 主要負責日本及歐洲地區銷售相關事務。 1. 協助業務人員產品
Google Drive
erp鼎新
TOEIC
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
日本平成國際大學
交換學生

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Germany
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Print
Profile Picture.jpg

Thomas Klaffke

      

[email protected]  •  www.swll.io

(+49) 176 4738 3423 • Revaler Straße 26a, 10245 Berlin

I am a foresight and innovation enthusiast, researcher and analyst with 2,5 years of experience. Having lived and worked on 4 different continents (Europe, North America, Asia, and Africa) and with an educational background in futures studies and international business and cultural studies, I am most passionate about shifting perspectives to trigger innovations and solve problems.


Experience

Freelance Foresight Researcher & Analyst, Z_Punkt GmbH - The Foresight Company. Berlin, 08/2016 - 11/2016

Literature analysis and scenario development for a project with the German Department of Labor.

www.z-punkt.de

Working Student, ITONICS GmbH. Berlin and Cape Town, 03/2015 - 03/2016

Working on a Joint Venture project between ITONICS and Lacuna Innovation Ltd (6 months in Berlin, 7 months in Cape Town). Supporting the development of a new front-end-innovation method, trend as well as innovation concept research, analysis and writing for various clients.

www.lacunaradar.com (project)

www.itonics.de

Intern, trommsdorff + drüner - innovation + marketing consultants GmbH. Berlin, 03/2014 - 08/2014

Trend research, analysis and writing for a major German telecommunications company.

www.td-berlin.com

Intern, Z_punkt GmbH - The Foresight Company. Cologne, 08/2013 - 01/2014

Supporting various strategic foresight projects with desk research, scenario development, and trend analysis and writing. Particularly a project with UKCES on the future of work.

www.z-punkt.de (UKCES project)

Intern, Hanns Seidel Foundation Indonesia. Jakarta, 08/2011 - 01/2012

Political and project-related research and analysis, as well as assistance to the resident representative.

HSS Indonesia

Intern, PT Euro Management Indonesia. Jakarta, 03/2011 - 07/2011

Supporting the companies offer to prepare young Indonesians for higher education opportunities in Germany. 

www.euromanagement.co.id

Full-Time Volunteer, Franciscan Outreach Association. Chicago, 08/2008 - 08/2009

Community service at a soup kitchen for the homeless in the center of Chicago.

http://www.franoutreach.org/

Education

Futures Studies, M.A., Free University of Berlin, since 10/2014

International Cultural and Business Studies, B.A., University of Passau, 10/2009 - 07/2013

Focus: Southeast Asian Studies (Final Grade 2.0)

Humpis Schule Ravensburg, 09/2005 - 06 2008

Commercial High School of triannual structure (Bilingual Global Studies Program)

Higher Education Entrance Qualification (Final Grade 2.0)

Welfengymnasium Ravensburg, 09/1999 - 07/2005

Skills


Languages

German: native tongue

English: business fluent

Indonesian: advanced

Italian: basics

French: basics


IT Skills

MS Office

Apple iWork

Google Docs

Slack

Evernote

Basecamp

Webflow (website-builder)

2017 goal: learn Photoshop


Hobbies

Travelling

Everything regarding "the future" and innovation (new tech, trends, gadgets, science, sci-fi,...)

Blogging

Music (Blues Harp)

The Outdoors

Work and Projects

  • Some of the work that I did, can be found on my website: www.swll.io/work
  • Two of my academic papers can further be found here: http://de.slideshare.net/ThomasKlaffke
  • I recently started writing articles on Medium: https://medium.com/@thomas_klaffke
  • I am currently writing my master thesis titled "The Autopoietic Organization - Overcoming Structure-Determined Innovation with Foresight". In this thesis, I apply social systems theory to innovation, analyzing how organizations can become more innovative and the role that foresight plays in that context.


Resume
Profile
Profile Picture.jpg

Thomas Klaffke

      

[email protected]  •  www.swll.io

(+49) 176 4738 3423 • Revaler Straße 26a, 10245 Berlin

I am a foresight and innovation enthusiast, researcher and analyst with 2,5 years of experience. Having lived and worked on 4 different continents (Europe, North America, Asia, and Africa) and with an educational background in futures studies and international business and cultural studies, I am most passionate about shifting perspectives to trigger innovations and solve problems.


Experience

Freelance Foresight Researcher & Analyst, Z_Punkt GmbH - The Foresight Company. Berlin, 08/2016 - 11/2016

Literature analysis and scenario development for a project with the German Department of Labor.

www.z-punkt.de

Working Student, ITONICS GmbH. Berlin and Cape Town, 03/2015 - 03/2016

Working on a Joint Venture project between ITONICS and Lacuna Innovation Ltd (6 months in Berlin, 7 months in Cape Town). Supporting the development of a new front-end-innovation method, trend as well as innovation concept research, analysis and writing for various clients.

www.lacunaradar.com (project)

www.itonics.de

Intern, trommsdorff + drüner - innovation + marketing consultants GmbH. Berlin, 03/2014 - 08/2014

Trend research, analysis and writing for a major German telecommunications company.

www.td-berlin.com

Intern, Z_punkt GmbH - The Foresight Company. Cologne, 08/2013 - 01/2014

Supporting various strategic foresight projects with desk research, scenario development, and trend analysis and writing. Particularly a project with UKCES on the future of work.

www.z-punkt.de (UKCES project)

Intern, Hanns Seidel Foundation Indonesia. Jakarta, 08/2011 - 01/2012

Political and project-related research and analysis, as well as assistance to the resident representative.

HSS Indonesia

Intern, PT Euro Management Indonesia. Jakarta, 03/2011 - 07/2011

Supporting the companies offer to prepare young Indonesians for higher education opportunities in Germany. 

www.euromanagement.co.id

Full-Time Volunteer, Franciscan Outreach Association. Chicago, 08/2008 - 08/2009

Community service at a soup kitchen for the homeless in the center of Chicago.

http://www.franoutreach.org/

Education

Futures Studies, M.A., Free University of Berlin, since 10/2014

International Cultural and Business Studies, B.A., University of Passau, 10/2009 - 07/2013

Focus: Southeast Asian Studies (Final Grade 2.0)

Humpis Schule Ravensburg, 09/2005 - 06 2008

Commercial High School of triannual structure (Bilingual Global Studies Program)

Higher Education Entrance Qualification (Final Grade 2.0)

Welfengymnasium Ravensburg, 09/1999 - 07/2005

Skills


Languages

German: native tongue

English: business fluent

Indonesian: advanced

Italian: basics

French: basics


IT Skills

MS Office

Apple iWork

Google Docs

Slack

Evernote

Basecamp

Webflow (website-builder)

2017 goal: learn Photoshop


Hobbies

Travelling

Everything regarding "the future" and innovation (new tech, trends, gadgets, science, sci-fi,...)

Blogging

Music (Blues Harp)

The Outdoors

Work and Projects

  • Some of the work that I did, can be found on my website: www.swll.io/work
  • Two of my academic papers can further be found here: http://de.slideshare.net/ThomasKlaffke
  • I recently started writing articles on Medium: https://medium.com/@thomas_klaffke
  • I am currently writing my master thesis titled "The Autopoietic Organization - Overcoming Structure-Determined Innovation with Foresight". In this thesis, I apply social systems theory to innovation, analyzing how organizations can become more innovative and the role that foresight plays in that context.