CV
My name is Kris Wu.
I graduated from National Taipei University and majored in public administration and policy.
I define myself as a positive communicator, active team player, and multitasker who is highly efficient.
Project management, customer relationship maintenance, business planning, and presentation skill are my key abilities, and I am passionate, practical, and self-driven.
I found my first job in Decathlon, for which I worked for 3.5 years.
While serving as a Sports Leader, I learned to operate a sports brand, and improve the ability of data analysis and team management in the process.
Created an annual revenue of 8 million per sport, with a 14.6% performance growth, and successfully promoted to the top 35 stores in Asia.
After that, I was promoted to the Operation Manager and basketball brand monitor, my responsibility included the whole store's supply, safety, efficiency, cash flow, stock flow, sustainable energy, basketball brand training, and market analysis.
Through the implementation of continuous improvement, I finally reached the annual performance target of 340,000,000 with the team and made a revenue record of more than 3 million.
Then I joined SAN JING INFORMATION as an Executive Assistant To Chief Executive Officer.
I took charge of retail market analysis, business strategy, and adjust commodity display logic.
Currently, I serve as a Senior Operation Specialist in foodpanda.
My responsibility included budget allocation, riders’ quality improvement, and implementation of new features.
Finally, improved by 10% budget efficiency and reduced the customer complaint rate by 40%.
I have an extensive background in both operation and customer service.
I was praised by senior leadership for having a sophisticated understanding of customer motivation and always leading the change. I believe the skills I honed in previous positions have prepared me for my next journey.
I am available at your convenience and hope to hear from you soon.
Thank you for your time and consideration.
Sincerely,