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Definition of Reputation Credits
Vinod Singh Tomar
A dynamic professional with above 19 years of rich and extensive experience in Sales, Marketing and Administration for Indian and
African Automobile Industry Identifying and Developing New Markets. Handling Lead Generation & Client Retention and Achieving the
Set Target for Modern Trade National and International Level.
Exposure in Market Development, Product Positioning & Handling Distribution Network.
Result Oriented Achiever with Excellent Track Record for Identifying Opportunities for Accelerated Growth.
Sales, Service and Production
City, IN
[email protected]
Vinod Singh Tomar
A dynamic professional with above 19 years of rich and extensive experience in Sales, Marketing and Administration for Indian and
African Automobile Industry Identifying and Developing New Markets. Handling Lead Generation & Client Retention and Achieving the
Set Target for Modern Trade National and International Level.
Exposure in Market Development, Product Positioning & Handling Distribution Network.
Result Oriented Achiever with Excellent Track Record for Identifying Opportunities for Accelerated Growth.
Sales, Service and Production
City, IN
[email protected]
Work Experience
Krishnakishore Agrotech Pvt. Ltd., Production Manager, May 2019 ~ Present
Since May 2019 – Till Date at Present with M/s KrishnaKishore Agrotech Pvt Ltd., Gwalior as Production Manager.
M/S Krishnakishore Agrotech Pvt.Ltd-,
In the year 1962 with the sole objective of offering quality products at Industry leading prices they kept the mile stone in the name of BHOGARAM & SONS AND
DAULATRAM SANJAY KUMAR. Since last 50 year they have been dealing in loose oil. Now with the motive of serving the public world wide, they converted
ourselves to company in 2012. M/s Krishnakishore Agrotech Pvt. Ltd. is leading entity devotedly immersed in manufacturing, supplying and trading of an exceptional
quality range og Edible Oil including Kachchi Ghani Mustard Oil, Sesame Oil, Soyabean Oil, and Ground Nut Oil. Widely known for their usage in different
residential and industrial purpose in kitchen for the preparation of food, these offered oils are highly demanded. Composited with perfection, these offered oils are
widely applauded and recommended amongst their customers owing to their exactness, efficacy, taste and numerous health benefits. More to this, these offered
products are examined on a varity of norms before finally shipping at the end of their customers.
Company is assisted by a Team of tremendously qualified and proficient personnel. Employed from some of the skilled personnel of the industry, they have assisted
to the company finishing all their business operations competently and effectually within the promised time.
Knowledge about this industry, they hold regular workshops at their end. To add, they have established a state-of-art infrastructural facility which is well installed
with all the neccesseary tools and equipments required in the production process. This facility is divided into a number of departments for efficient. Functioning and
all those departments are headed by their respective Leaders to maintain a smooth functioning environment.
Under the ultramodern direction and leadership of their Director Mr. Ajay Sapra, they have attend a sterling reputation in this business industry. His enormous
experience and competency in understanding and comprehending the changing needs and necessities have mustered their use appreciation all over the nation .
Role:-
This role is accountable for the operations of the entire plants, ensure meeting of production targets,maintaing efficiency level, profitability by controlling cost,
delivering the manufacturing output as per customers requirements by maintaing quality standard and managing overall administrative and operationalisdues at
plant to comply policies.
Prepare annual, quaretely and monthly production plans for plants.
Responsible for establishing the production process.
Responsible for supervising and overseeing the plan for internal activities such as Production, Maintenance and Inventory.
Responsible for developing a process that allows for advance planing for the availability of raw materials and spares.
Making annual budget for the plant considering the production and Inventory or Despatch monitor cost and budget to ensure adherence to budget targets
Ensure efficient operation of plants by proper manpower planing, Ensuring proper training Development of the people in plant.
Responsible for ongoing improvement in quality of the output of production.
Set the target against matrix for all departments and review performance periodically.
Responsible for production delivery of manufacturing output as per customer requirement
Identify and adopt appropriate best practices and latest developments in plant management to streamline process and maximise business profitability.
Define deligation of financial and non-financial authority as per defined process and the company policy.
Responsible for proper management of maintenance spares to control maintenance cost.
Identifying key positions and drive succession planing process at plant for organizational readiness for future.
Manage proper Administration and overall safety and security system to ensuring a safe work environment at the plant.
Conduct periodic technical audit and checks as required.
Ensuring that the departmental policies, guidelines and SOP are developed, reviewed, updated and maintained to align the operational activities.
Responsible for acquire / renewal of all regulatory and compiance certificates for the plant to comply the policicies.
Responsible for establishing, implementing and maintaining relevant ISO and EMS Agmark requirement at plant as per Standards.
Pasondia Cables Pvt. Ltd., National Sales Manager, Mar 2017 ~ Apr 2019
Since March.'17 – April.'19 with M/s Pasondia Cables Pvt Ltd.,Ghaziabad as Sales Manager
M/S Pasondia Cables Pvt. Ltd. wasthisin the year 1999 as a modern mass production unit for manufacturing varioustypes of Electrical Cables.
The promoter of this coming up & fast growing unit is Mr. Manvendra Goyal, a successful Entrepreneur who had adorned the chair of the
company from the day of its inception; and who for over 25 years has enabled the group to flourish in a highly competitive world while
distinguishing itself by the latest Technological tie-ups with the foremost leaders.
1. M/s Mannohar Lal Hira Lal Ltd.: a premiere steel wire manufacturing company of Northern India
The Company is continuously meeting objectives and targets being set time to time by the Board of Directors under the able & active advice &
analytical approval of Sh. Manvendra Goyal, our H’ble (Chair Person).
Pasondia is one of the most trusted & renowned names in the field of cables. When the market is flooded with all kinds of cables, Pasondia
Cables manufactured under the above banner have established clear leadership particularly in Aerial Bunched Cables, PVC Insulated & Sheathed
Copper Solid/Stranded/Flexible Cables,PVC Insulated & Sheathed aluminium Solid/Stranded conductor cables, House Wiring Cables, DOT
approved cables, Auto Cables, Air Field Lighting Cables, XLPE Power Cables & Control Cables respectively.
In recognition of the quality of our cables to the customers, the bureau of standards has granted us the license to make the cables
manufactured with the Hallmark of quality. The particular website will act as ready reference media for cable operators, electrical consultants,
engineers, architects, contractors and all other valued institutional potential buyers. All our existing customers on national level who have used
Pasondia Cables have branded it as “NO PROBLEM CABLE”.
Role:
Exploring potential business avenues & managing marketing & sales operations for achieving the business targets; initiating market
development efforts and increasing business growth.
Analyzing latest marketing trends, tracking competitor activities & providing valuable inputs for fine-tuning sales & marketing
strategies.
Identifying new streams for revenue growth & developing plans to build consumer preference.
Recognizing prospective clients, generating business from the existing clientele to achieve business targets.
Providing in-depth analysis of markets, industry trends, competitors and clients to improve strategic planning and
decision-making.
Conceptualizing & implementing competitive strategies for generating sales, developing as well as expanding market
share toward stheachievement of revenue & profitability targets.
Framing sales strategy for the market, assessing the market gaps in terms of activation and providing distribution to
increase business.
Formulating and implementing marketing strategies and promotions to increase market penetration and to drive
revenue and profitability by maximizing sales.
Distributor policy, lease policy, payment/commission policy, formulating agreements in coordination with Managing
Director.
Work orders for new orders; verifying customer purchase orders & working sheets.
Reviewing operational records & reports to project sales & determining profitability Directing, coordinating, and
reviewing activities in sales and service accounting and recordkeeping,
Fair Deal Auto Pvt. Ltd., Zonal Sales Manager, Sep 2013 ~ Jul 2016
Since Sep.’13 - July’16 with M/s Fair Deal Auto Limited, Tanzania, as Zonal Sales Manager
Fair Deal Auto Ltd, An epitome of sucess quality and innovation “Fair Deal Group” (FDG) is a 20 year old multi business company with
high business acumen and proven track record. “Fair Deal Group” (FDG) is result of vision to strengthen global presence in quality and
services. Established in1991 , the group has marched steadily to emerge as a 200 million $ (INR 1000 Crores) with noticable presence in
various sunrise sectors like, Automobile , Pharmaceuticals, Infrastructure, Medical Disposables and FMCG.
“Fair Deal Group ” (FDG) is known for having one of the largest dealership networks of Maruti Suzuki India Limted and Bajaj Auto
Limited in Northern India and overseas market in East Africa.
“Fair Deal Group ” (FDG) always thrives to deliver the highest standard in quality products for prestigious clients.The competitive
pricing and readily available stock in the market is ultimate goal , hitting the different corners in india & abroad .
The group is spearheaded by young and dynamic directors and professionals who are committed to growth and quality . To achive the
growth objectives, company is continously expanding its operations globally in all the spheres. The group envisages an annual turnover
from 200 million$ to 400 million $(INR 2000 crores ) in nexttwo years.
Role:
Expansion and management of distribution network in Tanzania.
Implementation of best practices & Corporate Identity norms at existing distribution channels.
Establishment of new dealerships and their respective secondary network in Tanzania.
Responsible for Sales & Product Training of Dealership Sales Executives to improve Enquiry conversion
Managing primary and secondary dealers across Southern Highland in Tanzania locations, Mbeya Iringa,Mafinga,
ILula,Sumbawanga,Mpanda,Songea,Njombe, Mbinga,Tunduru,Tabora, Arusha, Kilmanjaro,Singida,Manyoni,Babati with an average
contribution of 20% to 30% Total sales in Tanzania.
Ensuring prompt after sales service at dealers end.
Ensuring ease of availability ofspare partsto the customers at dealers end.
Performing marketresearch ofcustomers and their key buying influences.
Establishing corporate tie-ups with Nationalized, Private Banks, Vicoba’s, Financial Institutions, etc. for better schemes,for our
products.
Serving as interacting link between dealers, field and technical CRM providers
Collating and analysing CRM data on daily basis and reporting to the Country Managers with key actionable points
Making strategic decisions on product-mix, pricing, and promotion, etc.
Eureka Forbes Ltd., Area Sales Manager, Sep 2009 ~ Sep 2013
Since Sep.’09 - Sep.’13 with M/s Eureka Forbes Limited, Delhi, as Area Manager
Eureka Forbes, part of the Shapoorji Pallonji Group's Forbes Gokak , is an Indian consumer appliances company.
Eureka Forbes was the first to introduce domestic water purifiers - the Aquaguard - model –as well as vacuum cleaner
to India in the 1980s. The company operates in over 92 cities in India and employys over 10,000 individuals.
To introduce previously unknown products to a society in which nationwide commercial campaigns were impossible, the company
pioneered direct selling. The corps of suit-clad Eureka Forbes salesmen were a tremendous success. They are now Asia's largest direct
selling organization with a 5,000 strong direct sales force touching 1.25 million Indian homes and adding 1,500 customers daily(Rs. 12
billion multi-product, Multi-channel Corporation. Leaders in domestic and industrial Water Purification Systems, Vacuum Cleaners, Air
Purifiers & SecuritySystem).
The companyselling its products under the brand name “AQUAGUARD”.
Role:
Leading a team including 20 sales people in the market & identifying potential for ICP input in the assigned area for an effective sales
plan.
Identifying prospective clients by extensive study of market trends and demand & supply analysis and mapping requirements
adding to business growth.
Ensuring smooth functioning of the branch and increasing sale and cost control.
Designing the plan for expanding business to increase sales in Delhi Region as well as the other region.
Setting up and achieving the top-line, middle-line and bottom-line profitability within the set budgets.
Making strategic decisions on product-mix, pricing, and promotion, etc.
Maintaining cordial relations with Customer and Company, product promotion and implementing sales scheme, business tie up wit h
retail (modern trades & others) and institutional outlets.
Responsible for tracking ofcompetitors activities and formulating salesstrategies accordingly.
Adhering strictlyto the compliances as per company’s credit policy.
Notable Highlights:
Mention othermajor achievementsinterms of overall improvement in theprofits ofthe company.
Achieved significant increase in salesinDelhiTerroritywith an average sale of 7.5-8 L permonth.
Tied up with some parties for institutional business in Delhi Region with overall sales of average 40 Lakh per month which was
previously within 27 Lakh.
Implemented and Appointed New Sales Peoples in all major modern trade territory and increased sales of institutional pack size.
Attended various Trade Fair and promoted products through Trade outlet, , etc.
Eureka Forbes Ltd., Service Co-Ordinator, Sep 2006 ~ Sep 2009
Sep’06 – Sep’09 with M/s Eureka Forbes Limited, Delhi as Service Co-ordinator
Role:
Notable Highlights:
Monitor Entire Service Activity i.e. Installation and re- Installation, Service Delivery and walk in customers, Spare Management.
Evaluation of Customer Satisfaction.
To Evaluate and Organized Training for service Personal Regularly.
To Monitor Issue of Financial documents and also CDA of the CRC’s and B.P’s.
To Motivate of Entire Service Team to Achieve the Set Objective Target By the Company.To Ensure Quality Service Delivery. Ensure
100% Installation per Month Maintain Customer Data in SAP-CRM for all Installation Base.
To Co-Ordinate with CRR for Data Validation verify 100% Customers as per Installation.
Ensure dispatch of History cards twice a month, To capture 100% data for re-installed customers.
Maintain MIR regularly and tally the data with all installation requests. To ensure all installations completed within 24 hours.
Toprepareagap analysis ontotalsales,totalIRreceived andTotalInstallationdone. Ensure100%mandatoryservicedone.
Monitor direct and indirectcomplaints and analyze Response Time. To ensure 100% complaints log in CRM and MI.
To visit BPs, FDO fortnightly and conduct operation and System audit Regularly.
ICCRs and ICRs accounted in CRM and money deposited in accounts Preparing Flash Report, breakdown analysis report, product
quality, feedback report, monthly Service Report of CRC.
Fortnightly visit report to BPs/FDOs to be sent to Service Head before 2nd of every Month.
Handling the team of 35 peoples To organize a training for STs, CRAs, Installation Technicians and BPSTs.
To maintain training calendar for the CRCs and BPSTs in consultation with Regional Trainer.
Exploring and Monitoring Market Trends and moods to Identify Fresh Business Opportunities and Developing Ensured timely service
delivery & collections from the clients within the stipulated credit period.
Successfully handled the entire projectright fromthe stage of inception to award ofcontract.
Led andmentored the team, imparted training tothemfortheirprofessionalenhancements.
Quantum Equipment Co. Ltd., Sales and Service Engineer, Dec 2004 ~ Sep 2006
Dec.’04 – Sep.’06 with Quantum Equipment Co. Limited, Delhi as Sales and service Engineer
Quantum equipment Co. Ltd is ISO 9000 company and Asian Business Partner with Technical Roentgenanalytik Messetechnik
GmbH Under Indo-German chamber of Commerce and Reserve Bank of India. Quantum has experienced over 20 years in the field of
micro spot X-ray Fluorescence Technique as a Manufacturers of XRF based Machines like Gold Testing Machines, Laser Marker, Gold
Refining System, Chain Making Plant. Quantum Extensive and Research and Experienced in XRF , Laser Technology since last manyyears.
Role:
Notable Highlights:
Formulating and implementing services plans & policies for the organisation, ensuring accomplishment of the business goals.
Monitoring revenue generation from after sales services & sales of spares in servicing of equipment; generating new sales prospects.
Monitoring post service activities like follow up with the customers, service reminders, AMC, warranty & post warranty issues and
handling customer grievances for superior customer service.
Leading and motivating workforce; imparting continuous on job training for accomplishing greater operational effectiveness/
efficiency.
Managing industrial relation and delegating work schedules for smooth functioning of operations & leading people working at all
level in an organization.
Imparting training to the customer regarding maintenance & application aspects of the equipment.
Building and maintaining healthy business relations with customer, enhancing customer satisfaction matrices by achieving
delivery & service quality norms.
Managing assembly of QECL equipment, testing & calibration of various equipment; planning and effectuating maintenance
schedules for machines & equipment.
Conducting sales deal negotiation, seminars and exhibition participation. Developing marketing strategies to build consumer
preference and driving volumes.
Identifying and cold calling working with prospective clients, generating business from the existing accounts and achieving
increased sales growth thus their catalysing profitability.
Preparing proposals as per tender document, fee estimation in co-ordination with operations, vendors and carrying out
negotiations thus finalizing the contract agreements.
Negotiating and finalising AMCs; following up on renewal of AMC/CMC to renew on time to generate high margin revenue.
Preparing a price list of consumables and accessories; making quotation offer for the prospective buyer.
Independently handling callcommitments,site visits,customer interface, and troubleshooting and call escalations.
Managing the complete proper paper work including internalcommunication in the organisation.
Notable Highlights:
Successfully installed the first Gold Testing Machines All Exports Processing zone and Tanishq Showroom across India which is
called XRFTechnology.
Providing world-class service for high technology products including installing, maintaining, repairing, servicing, Modifying and
troubleshooting a variety of complex equipment.
Managing the technical installation of medical equipment; taking care of pre & post installation demos.
Conducting site visits before new installation; providing the best possible Testing Lab. design for the customer with help of
Architect.
Handled different Installation projects i.e. Hallmarking Centres in different areas of country from transportation, turn key to
successfully installed running equipment.
Diagnosing and correcting equipment failure and malfunctions; modifying equipment to ensure full and proper usage ofsystems
and equipment.
Undertaking regular inspections to prevent accidents and adhere to safety norms.
Addressing customer queries for enhancing their awareness level on updates on product modifications & service initiatives.
Conducting field visits at customer's end to evaluate product performance, capture customer voices, competitive studies / trials
and identify scope of cost effective/ implement-able technical improvements.
Identifying the root cause of dissatisfaction and placing the appropriate process to eliminate the problem.
Maintaining strong business relationship with clients to achieve quality product & service norms by resolving their service r elated critical issues.
Preparing and maintaining database of all customers; providing application training for customers in order to help them make optimum use of equipment.
Gujarat Co-Operative Milk Marketing Federation Ltd., Sales Executive, Jan 2001 ~ Dec 2004
Jan’01 – Dec’04 with Gujarat Co-operative Milk Marketing Federation Ltd., Delhi as Sales Executive
GCMMF Ltd., established in 1973, GCMMF is India’s largest dairy products marketing organisation. It procures milk
from2.7million farmerswhoare itsmembers.It isthe apex marketing federation for 13district-cooperativemilk
unions. The federation includes 12,792village dairyco-operative societies ofGujarat. Theproducts ofitsmember
unionsaremarketedanddistributedunderthebrandname‘Amul’.GCMMF isthe largestexporter ofdairyproducts.
GujaratCo-OperativeMilkMarketing FederationLtd isISOCompanyWorthofWithwithaturnover of3500crores
as a manufactures of Milk, Butter, and Dairy Product since 1973.
Role:
Analysing &reviewing the marketresponse /requirements and communicating the same to the teamsfor accomplishment ofthe
business goals.
Effectuating pre-planned sales strategies for accomplishment of performance milestones and utilising client feedback & personal
network to develop marketing intelligence for generating leads.
Closely interacting with key decision makers and also with operating executives ofcustomers for getting in depth understanding
of their requirements and translating the same into business opportunities.
Identifying & developing new revenue streams for strategic growth through effective customer relationship management to win
renewal and new acquisition business.
Recognizing and establishing financially strong & reliable dealers for deeper market penetration; providing training to deale rs for
ensuring quality performance.
Successfully mapped new market in Central Delhi.
Identified and developed new territories and appointed new channel partners / vendors to enhance business development.
Managed sales of Amul Milk and All Dairy Product category i.e. Milk, Flavoured Milk, Curd, Paneer ensured the secondary sales
growth by implementing proper infrastructure of the distributors of the assigned area.
Supervised sales and marketing operations of entire Central Delhi & established relationship with Distributors, Dealers, and retailers.
Ensured timely service delivery and collections from the clients within the stipulated credit period.
Notable Highlights:
Handled the distribution system of the company and maintained smooth operations across the units.
Successfully achieved the target with requisite investments & scheme settlement across the area.
Efficiently developed communication and enhanced trade recommendations while adhering strictly to service level agreements and expansion.
Education
Instituation of Mechanical Engineers(India), Bachelor of Engineering (BEng), 1994 ~ 2000
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nam porttitor dapibus ipsum ut efficitur. Aliquam feugiat nec sem dapibus blandit.
U.P. Board, Intermediate, 1991
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nam porttitor dapibus ipsum ut efficitur. Aliquam feugiat nec sem dapibus blandit.
U.P. Board, Class X High School Passed in Year, 1989
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nam porttitor dapibus ipsum ut efficitur. Aliquam feugiat nec sem dapibus blandit.
Vinod Singh Tomar
A dynamic professional with above 19 years of rich and extensive experience in Sales, Marketing and Administration for Indian and
African Automobile Industry Identifying and Developing New Markets. Handling Lead Generation & Client Retention and Achieving the
Set Target for Modern Trade National and International Level.
Exposure in Market Development, Product Positioning & Handling Distribution Network.
Result Oriented Achiever with Excellent Track Record for Identifying Opportunities for Accelerated Growth.
Sales, Service and Production
City, IN
[email protected]
Vinod Singh Tomar
A dynamic professional with above 19 years of rich and extensive experience in Sales, Marketing and Administration for Indian and
African Automobile Industry Identifying and Developing New Markets. Handling Lead Generation & Client Retention and Achieving the
Set Target for Modern Trade National and International Level.
Exposure in Market Development, Product Positioning & Handling Distribution Network.
Result Oriented Achiever with Excellent Track Record for Identifying Opportunities for Accelerated Growth.
Sales, Service and Production
City, IN
[email protected]
Work Experience
Krishnakishore Agrotech Pvt. Ltd., Production Manager, May 2019 ~ Present
Since May 2019 – Till Date at Present with M/s KrishnaKishore Agrotech Pvt Ltd., Gwalior as Production Manager.
M/S Krishnakishore Agrotech Pvt.Ltd-,
In the year 1962 with the sole objective of offering quality products at Industry leading prices they kept the mile stone in the name of BHOGARAM & SONS AND
DAULATRAM SANJAY KUMAR. Since last 50 year they have been dealing in loose oil. Now with the motive of serving the public world wide, they converted
ourselves to company in 2012. M/s Krishnakishore Agrotech Pvt. Ltd. is leading entity devotedly immersed in manufacturing, supplying and trading of an exceptional
quality range og Edible Oil including Kachchi Ghani Mustard Oil, Sesame Oil, Soyabean Oil, and Ground Nut Oil. Widely known for their usage in different
residential and industrial purpose in kitchen for the preparation of food, these offered oils are highly demanded. Composited with perfection, these offered oils are
widely applauded and recommended amongst their customers owing to their exactness, efficacy, taste and numerous health benefits. More to this, these offered
products are examined on a varity of norms before finally shipping at the end of their customers.
Company is assisted by a Team of tremendously qualified and proficient personnel. Employed from some of the skilled personnel of the industry, they have assisted
to the company finishing all their business operations competently and effectually within the promised time.
Knowledge about this industry, they hold regular workshops at their end. To add, they have established a state-of-art infrastructural facility which is well installed
with all the neccesseary tools and equipments required in the production process. This facility is divided into a number of departments for efficient. Functioning and
all those departments are headed by their respective Leaders to maintain a smooth functioning environment.
Under the ultramodern direction and leadership of their Director Mr. Ajay Sapra, they have attend a sterling reputation in this business industry. His enormous
experience and competency in understanding and comprehending the changing needs and necessities have mustered their use appreciation all over the nation .
Role:-
This role is accountable for the operations of the entire plants, ensure meeting of production targets,maintaing efficiency level, profitability by controlling cost,
delivering the manufacturing output as per customers requirements by maintaing quality standard and managing overall administrative and operationalisdues at
plant to comply policies.
Prepare annual, quaretely and monthly production plans for plants.
Responsible for establishing the production process.
Responsible for supervising and overseeing the plan for internal activities such as Production, Maintenance and Inventory.
Responsible for developing a process that allows for advance planing for the availability of raw materials and spares.
Making annual budget for the plant considering the production and Inventory or Despatch monitor cost and budget to ensure adherence to budget targets
Ensure efficient operation of plants by proper manpower planing, Ensuring proper training Development of the people in plant.
Responsible for ongoing improvement in quality of the output of production.
Set the target against matrix for all departments and review performance periodically.
Responsible for production delivery of manufacturing output as per customer requirement
Identify and adopt appropriate best practices and latest developments in plant management to streamline process and maximise business profitability.
Define deligation of financial and non-financial authority as per defined process and the company policy.
Responsible for proper management of maintenance spares to control maintenance cost.
Identifying key positions and drive succession planing process at plant for organizational readiness for future.
Manage proper Administration and overall safety and security system to ensuring a safe work environment at the plant.
Conduct periodic technical audit and checks as required.
Ensuring that the departmental policies, guidelines and SOP are developed, reviewed, updated and maintained to align the operational activities.
Responsible for acquire / renewal of all regulatory and compiance certificates for the plant to comply the policicies.
Responsible for establishing, implementing and maintaining relevant ISO and EMS Agmark requirement at plant as per Standards.
Pasondia Cables Pvt. Ltd., National Sales Manager, Mar 2017 ~ Apr 2019
Since March.'17 – April.'19 with M/s Pasondia Cables Pvt Ltd.,Ghaziabad as Sales Manager
M/S Pasondia Cables Pvt. Ltd. wasthisin the year 1999 as a modern mass production unit for manufacturing varioustypes of Electrical Cables.
The promoter of this coming up & fast growing unit is Mr. Manvendra Goyal, a successful Entrepreneur who had adorned the chair of the
company from the day of its inception; and who for over 25 years has enabled the group to flourish in a highly competitive world while
distinguishing itself by the latest Technological tie-ups with the foremost leaders.
1. M/s Mannohar Lal Hira Lal Ltd.: a premiere steel wire manufacturing company of Northern India
The Company is continuously meeting objectives and targets being set time to time by the Board of Directors under the able & active advice &
analytical approval of Sh. Manvendra Goyal, our H’ble (Chair Person).
Pasondia is one of the most trusted & renowned names in the field of cables. When the market is flooded with all kinds of cables, Pasondia
Cables manufactured under the above banner have established clear leadership particularly in Aerial Bunched Cables, PVC Insulated & Sheathed
Copper Solid/Stranded/Flexible Cables,PVC Insulated & Sheathed aluminium Solid/Stranded conductor cables, House Wiring Cables, DOT
approved cables, Auto Cables, Air Field Lighting Cables, XLPE Power Cables & Control Cables respectively.
In recognition of the quality of our cables to the customers, the bureau of standards has granted us the license to make the cables
manufactured with the Hallmark of quality. The particular website will act as ready reference media for cable operators, electrical consultants,
engineers, architects, contractors and all other valued institutional potential buyers. All our existing customers on national level who have used
Pasondia Cables have branded it as “NO PROBLEM CABLE”.
Role:
Exploring potential business avenues & managing marketing & sales operations for achieving the business targets; initiating market
development efforts and increasing business growth.
Analyzing latest marketing trends, tracking competitor activities & providing valuable inputs for fine-tuning sales & marketing
strategies.
Identifying new streams for revenue growth & developing plans to build consumer preference.
Recognizing prospective clients, generating business from the existing clientele to achieve business targets.
Providing in-depth analysis of markets, industry trends, competitors and clients to improve strategic planning and
decision-making.
Conceptualizing & implementing competitive strategies for generating sales, developing as well as expanding market
share toward stheachievement of revenue & profitability targets.
Framing sales strategy for the market, assessing the market gaps in terms of activation and providing distribution to
increase business.
Formulating and implementing marketing strategies and promotions to increase market penetration and to drive
revenue and profitability by maximizing sales.
Distributor policy, lease policy, payment/commission policy, formulating agreements in coordination with Managing
Director.
Work orders for new orders; verifying customer purchase orders & working sheets.
Reviewing operational records & reports to project sales & determining profitability Directing, coordinating, and
reviewing activities in sales and service accounting and recordkeeping,
Fair Deal Auto Pvt. Ltd., Zonal Sales Manager, Sep 2013 ~ Jul 2016
Since Sep.’13 - July’16 with M/s Fair Deal Auto Limited, Tanzania, as Zonal Sales Manager
Fair Deal Auto Ltd, An epitome of sucess quality and innovation “Fair Deal Group” (FDG) is a 20 year old multi business company with
high business acumen and proven track record. “Fair Deal Group” (FDG) is result of vision to strengthen global presence in quality and
services. Established in1991 , the group has marched steadily to emerge as a 200 million $ (INR 1000 Crores) with noticable presence in
various sunrise sectors like, Automobile , Pharmaceuticals, Infrastructure, Medical Disposables and FMCG.
“Fair Deal Group ” (FDG) is known for having one of the largest dealership networks of Maruti Suzuki India Limted and Bajaj Auto
Limited in Northern India and overseas market in East Africa.
“Fair Deal Group ” (FDG) always thrives to deliver the highest standard in quality products for prestigious clients.The competitive
pricing and readily available stock in the market is ultimate goal , hitting the different corners in india & abroad .
The group is spearheaded by young and dynamic directors and professionals who are committed to growth and quality . To achive the
growth objectives, company is continously expanding its operations globally in all the spheres. The group envisages an annual turnover
from 200 million$ to 400 million $(INR 2000 crores ) in nexttwo years.
Role:
Expansion and management of distribution network in Tanzania.
Implementation of best practices & Corporate Identity norms at existing distribution channels.
Establishment of new dealerships and their respective secondary network in Tanzania.
Responsible for Sales & Product Training of Dealership Sales Executives to improve Enquiry conversion
Managing primary and secondary dealers across Southern Highland in Tanzania locations, Mbeya Iringa,Mafinga,
ILula,Sumbawanga,Mpanda,Songea,Njombe, Mbinga,Tunduru,Tabora, Arusha, Kilmanjaro,Singida,Manyoni,Babati with an average
contribution of 20% to 30% Total sales in Tanzania.
Ensuring prompt after sales service at dealers end.
Ensuring ease of availability ofspare partsto the customers at dealers end.
Performing marketresearch ofcustomers and their key buying influences.
Establishing corporate tie-ups with Nationalized, Private Banks, Vicoba’s, Financial Institutions, etc. for better schemes,for our
products.
Serving as interacting link between dealers, field and technical CRM providers
Collating and analysing CRM data on daily basis and reporting to the Country Managers with key actionable points
Making strategic decisions on product-mix, pricing, and promotion, etc.
Eureka Forbes Ltd., Area Sales Manager, Sep 2009 ~ Sep 2013
Since Sep.’09 - Sep.’13 with M/s Eureka Forbes Limited, Delhi, as Area Manager
Eureka Forbes, part of the Shapoorji Pallonji Group's Forbes Gokak , is an Indian consumer appliances company.
Eureka Forbes was the first to introduce domestic water purifiers - the Aquaguard - model –as well as vacuum cleaner
to India in the 1980s. The company operates in over 92 cities in India and employys over 10,000 individuals.
To introduce previously unknown products to a society in which nationwide commercial campaigns were impossible, the company
pioneered direct selling. The corps of suit-clad Eureka Forbes salesmen were a tremendous success. They are now Asia's largest direct
selling organization with a 5,000 strong direct sales force touching 1.25 million Indian homes and adding 1,500 customers daily(Rs. 12
billion multi-product, Multi-channel Corporation. Leaders in domestic and industrial Water Purification Systems, Vacuum Cleaners, Air
Purifiers & SecuritySystem).
The companyselling its products under the brand name “AQUAGUARD”.
Role:
Leading a team including 20 sales people in the market & identifying potential for ICP input in the assigned area for an effective sales
plan.
Identifying prospective clients by extensive study of market trends and demand & supply analysis and mapping requirements
adding to business growth.
Ensuring smooth functioning of the branch and increasing sale and cost control.
Designing the plan for expanding business to increase sales in Delhi Region as well as the other region.
Setting up and achieving the top-line, middle-line and bottom-line profitability within the set budgets.
Making strategic decisions on product-mix, pricing, and promotion, etc.
Maintaining cordial relations with Customer and Company, product promotion and implementing sales scheme, business tie up wit h
retail (modern trades & others) and institutional outlets.
Responsible for tracking ofcompetitors activities and formulating salesstrategies accordingly.
Adhering strictlyto the compliances as per company’s credit policy.
Notable Highlights:
Mention othermajor achievementsinterms of overall improvement in theprofits ofthe company.
Achieved significant increase in salesinDelhiTerroritywith an average sale of 7.5-8 L permonth.
Tied up with some parties for institutional business in Delhi Region with overall sales of average 40 Lakh per month which was
previously within 27 Lakh.
Implemented and Appointed New Sales Peoples in all major modern trade territory and increased sales of institutional pack size.
Attended various Trade Fair and promoted products through Trade outlet, , etc.
Eureka Forbes Ltd., Service Co-Ordinator, Sep 2006 ~ Sep 2009
Sep’06 – Sep’09 with M/s Eureka Forbes Limited, Delhi as Service Co-ordinator
Role:
Notable Highlights:
Monitor Entire Service Activity i.e. Installation and re- Installation, Service Delivery and walk in customers, Spare Management.
Evaluation of Customer Satisfaction.
To Evaluate and Organized Training for service Personal Regularly.
To Monitor Issue of Financial documents and also CDA of the CRC’s and B.P’s.
To Motivate of Entire Service Team to Achieve the Set Objective Target By the Company.To Ensure Quality Service Delivery. Ensure
100% Installation per Month Maintain Customer Data in SAP-CRM for all Installation Base.
To Co-Ordinate with CRR for Data Validation verify 100% Customers as per Installation.
Ensure dispatch of History cards twice a month, To capture 100% data for re-installed customers.
Maintain MIR regularly and tally the data with all installation requests. To ensure all installations completed within 24 hours.
Toprepareagap analysis ontotalsales,totalIRreceived andTotalInstallationdone. Ensure100%mandatoryservicedone.
Monitor direct and indirectcomplaints and analyze Response Time. To ensure 100% complaints log in CRM and MI.
To visit BPs, FDO fortnightly and conduct operation and System audit Regularly.
ICCRs and ICRs accounted in CRM and money deposited in accounts Preparing Flash Report, breakdown analysis report, product
quality, feedback report, monthly Service Report of CRC.
Fortnightly visit report to BPs/FDOs to be sent to Service Head before 2nd of every Month.
Handling the team of 35 peoples To organize a training for STs, CRAs, Installation Technicians and BPSTs.
To maintain training calendar for the CRCs and BPSTs in consultation with Regional Trainer.
Exploring and Monitoring Market Trends and moods to Identify Fresh Business Opportunities and Developing Ensured timely service
delivery & collections from the clients within the stipulated credit period.
Successfully handled the entire projectright fromthe stage of inception to award ofcontract.
Led andmentored the team, imparted training tothemfortheirprofessionalenhancements.
Quantum Equipment Co. Ltd., Sales and Service Engineer, Dec 2004 ~ Sep 2006
Dec.’04 – Sep.’06 with Quantum Equipment Co. Limited, Delhi as Sales and service Engineer
Quantum equipment Co. Ltd is ISO 9000 company and Asian Business Partner with Technical Roentgenanalytik Messetechnik
GmbH Under Indo-German chamber of Commerce and Reserve Bank of India. Quantum has experienced over 20 years in the field of
micro spot X-ray Fluorescence Technique as a Manufacturers of XRF based Machines like Gold Testing Machines, Laser Marker, Gold
Refining System, Chain Making Plant. Quantum Extensive and Research and Experienced in XRF , Laser Technology since last manyyears.
Role:
Notable Highlights:
Formulating and implementing services plans & policies for the organisation, ensuring accomplishment of the business goals.
Monitoring revenue generation from after sales services & sales of spares in servicing of equipment; generating new sales prospects.
Monitoring post service activities like follow up with the customers, service reminders, AMC, warranty & post warranty issues and
handling customer grievances for superior customer service.
Leading and motivating workforce; imparting continuous on job training for accomplishing greater operational effectiveness/
efficiency.
Managing industrial relation and delegating work schedules for smooth functioning of operations & leading people working at all
level in an organization.
Imparting training to the customer regarding maintenance & application aspects of the equipment.
Building and maintaining healthy business relations with customer, enhancing customer satisfaction matrices by achieving
delivery & service quality norms.
Managing assembly of QECL equipment, testing & calibration of various equipment; planning and effectuating maintenance
schedules for machines & equipment.
Conducting sales deal negotiation, seminars and exhibition participation. Developing marketing strategies to build consumer
preference and driving volumes.
Identifying and cold calling working with prospective clients, generating business from the existing accounts and achieving
increased sales growth thus their catalysing profitability.
Preparing proposals as per tender document, fee estimation in co-ordination with operations, vendors and carrying out
negotiations thus finalizing the contract agreements.
Negotiating and finalising AMCs; following up on renewal of AMC/CMC to renew on time to generate high margin revenue.
Preparing a price list of consumables and accessories; making quotation offer for the prospective buyer.
Independently handling callcommitments,site visits,customer interface, and troubleshooting and call escalations.
Managing the complete proper paper work including internalcommunication in the organisation.
Notable Highlights:
Successfully installed the first Gold Testing Machines All Exports Processing zone and Tanishq Showroom across India which is
called XRFTechnology.
Providing world-class service for high technology products including installing, maintaining, repairing, servicing, Modifying and
troubleshooting a variety of complex equipment.
Managing the technical installation of medical equipment; taking care of pre & post installation demos.
Conducting site visits before new installation; providing the best possible Testing Lab. design for the customer with help of
Architect.
Handled different Installation projects i.e. Hallmarking Centres in different areas of country from transportation, turn key to
successfully installed running equipment.
Diagnosing and correcting equipment failure and malfunctions; modifying equipment to ensure full and proper usage ofsystems
and equipment.
Undertaking regular inspections to prevent accidents and adhere to safety norms.
Addressing customer queries for enhancing their awareness level on updates on product modifications & service initiatives.
Conducting field visits at customer's end to evaluate product performance, capture customer voices, competitive studies / trials
and identify scope of cost effective/ implement-able technical improvements.
Identifying the root cause of dissatisfaction and placing the appropriate process to eliminate the problem.
Maintaining strong business relationship with clients to achieve quality product & service norms by resolving their service r elated critical issues.
Preparing and maintaining database of all customers; providing application training for customers in order to help them make optimum use of equipment.
Gujarat Co-Operative Milk Marketing Federation Ltd., Sales Executive, Jan 2001 ~ Dec 2004
Jan’01 – Dec’04 with Gujarat Co-operative Milk Marketing Federation Ltd., Delhi as Sales Executive
GCMMF Ltd., established in 1973, GCMMF is India’s largest dairy products marketing organisation. It procures milk
from2.7million farmerswhoare itsmembers.It isthe apex marketing federation for 13district-cooperativemilk
unions. The federation includes 12,792village dairyco-operative societies ofGujarat. Theproducts ofitsmember
unionsaremarketedanddistributedunderthebrandname‘Amul’.GCMMF isthe largestexporter ofdairyproducts.
GujaratCo-OperativeMilkMarketing FederationLtd isISOCompanyWorthofWithwithaturnover of3500crores
as a manufactures of Milk, Butter, and Dairy Product since 1973.
Role:
Analysing &reviewing the marketresponse /requirements and communicating the same to the teamsfor accomplishment ofthe
business goals.
Effectuating pre-planned sales strategies for accomplishment of performance milestones and utilising client feedback & personal
network to develop marketing intelligence for generating leads.
Closely interacting with key decision makers and also with operating executives ofcustomers for getting in depth understanding
of their requirements and translating the same into business opportunities.
Identifying & developing new revenue streams for strategic growth through effective customer relationship management to win
renewal and new acquisition business.
Recognizing and establishing financially strong & reliable dealers for deeper market penetration; providing training to deale rs for
ensuring quality performance.
Successfully mapped new market in Central Delhi.
Identified and developed new territories and appointed new channel partners / vendors to enhance business development.
Managed sales of Amul Milk and All Dairy Product category i.e. Milk, Flavoured Milk, Curd, Paneer ensured the secondary sales
growth by implementing proper infrastructure of the distributors of the assigned area.
Supervised sales and marketing operations of entire Central Delhi & established relationship with Distributors, Dealers, and retailers.
Ensured timely service delivery and collections from the clients within the stipulated credit period.
Notable Highlights:
Handled the distribution system of the company and maintained smooth operations across the units.
Successfully achieved the target with requisite investments & scheme settlement across the area.
Efficiently developed communication and enhanced trade recommendations while adhering strictly to service level agreements and expansion.
Education
Instituation of Mechanical Engineers(India), Bachelor of Engineering (BEng), 1994 ~ 2000
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U.P. Board, Intermediate, 1991
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U.P. Board, Class X High School Passed in Year, 1989
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