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4-6 years
6-10 years
10-15 years
More than 15 years
United States
Technical Support Agent @Dish2021 ~ Present
・
Retail Store Manager
More than one year
staff to help develop best practices and sales techniques. Provided product technical support and service. Certified Lead Samsung Experience Consultant • Mosaic North America JuneMarch 2015 Exceeded company objectives with sales and customer service by turning one of the lowest ranked stores into a top store in the Cincinnati, Dayton, and Columbus markets. Partnered and built relationships with BestBuy Management team to gain support for Samsung products awareness and knowledge. Successfully trained more than 50 members of BestBuy staff. Supervised a sales force of 50 sales associates. Led consumer workshops bi-weekly ...
Full-time / Interested in working remotely
10-15 years
University of Phoenix
・
Business Management
Resource Management and Operations III @NW Natural2022 ~ Present
・
Creative Director
More than one year
initial conversation to create dialogue and find the customers' needs and wants/ deal breakers, as well as overcoming initial objections; Setting up meetings both in person and virtual with customers; Meeting with the customer and creating a base plan to best suit the needs of the individual; Demonstrating vehicle product knowledge and and building value in the product and myself; Strategizing together with clients on payment goals and finalizing transactions; Delivery of vehicle/demonstrating the product at end of sale as per its features to insure satisfaction; Following up with customers and ensuring repeat business as well as
Employed
Full-time / Interested in working remotely
6-10 years
Missouri State University
・
Entertainment Management
Dispatcher @Chicago locksmiths2021 ~ Present
・
Dispatcher
More than one year
SeptemberApril 2019 Maintained knowledge of new wireless devices, pricing plans, promotions, and service features Performed daily opening and closing procedures -maintain store appearance File warranty and insurance claims Conducted interviews / recruited new hires. Retail Sales Associate T-Mobile OctoberSeptember 2017 Activate wireless phone and data services Maintain visual merchandise File warranty and insurance claims Identify customer needs and accept payment Drives sales through engagement of customers, suggestive selling, and sharing product knowledge Issued receipts and processed refunds, credits or exchanges Opened and closed store independently and prepared nightly bank drop for manager EducationEverest College Med...
Full-time / Interested in working remotely
6-10 years
EVEREST COLLEGE
・
Medical Assistant
Sales Manager - Small to Medium Enterprise @Southwest Airlines2019 ~ Present
・
More than one year
exceeded revenue goal every quarter with a highlighted 26% growth in third quarter ofAcquired second highest number of agreements on the Team inImproved contract compliance from 33% to 66% in portfolio. Partner with Account Managers, Legal, Marketing, and Sales Ops Teams to improve legal and sales language that expedited product's sales cycle. Closed an account with a returned, signed agreement in 23 minutes Peer mentor Account Managers by ramping up Southwest network and product knowledge, coached SWABIZ demos and facilitated webinars to sharpen sales acumen, Represented Southwest's Corporate Travel Team at the Dallas Business Journal's
Employed
Full-time / Interested in working remotely
10-15 years
University of Texas at Austin
・
Journalism , Minor - Business Foundations
Director, Product Management @Teletrac Navman2020 ~ Present
・
Director, Product Management
More than one year
Product Management • Teletrac Navman NovemberPresent Responsible for defining and managing product roadmap from start to finish; translating ideas into strategy and features; and exercising a strategic approach to break down complex problems, solve problems, and execute initiatives. I oversee product vision; product innovation and product design; and aligning the product portfolio to ensure business goals and customer expectations are met or exceeded. I oversee a team responsible for the full spectrum of product management including strategic market planning, product concepts and roadmap, product requirements, creating business plans, market positioning, and supporting product launches. Senior Product Manager • Teletrac
Full-time / Interested in working remotely
6-10 years
Arizona State University
・
Bachelor's degree Multi/Interdisciplinary StudiesReceiver/Infractions Clerk @Walgreens RFC2020 ~ Present
・
Researcher
More than one year
Employed
Full-time / Interested in working remotely
More than 15 years
Georgia State University
・
Communications
Sales/Account Executive @GlobalTranz2018 ~ 2019
・
Sales/Account Executive
More than one year
cutting-edge, proprietary TMS. - Prospect and qualify new carriers through cold-calling and advanced sales techniques. - Obtain and qualify safety ratings, necessary paperwork, and compliance standards for all full truckload carriers. Amazon, Retail Experience Manager, Device Sales, Oct 2017 ~ Aug 2018 Salt Lake City , Utah - Attract and engage customers while exhibiting deep product knowledge and displaying product features, pricing and program offers. - Hire and manage a team of sales associates with accompanying responsibilities of allocating and directing work, managing performance and any disciplinary issues, providing regular feedback to support employees’ growth, on bo...
Full-time / Interested in working remotely
10-15 years
Waipahu High School
Sales Associate @American Fireplace1990 ~ 1997
・
Sales Manager
More than one year
Full-time / Interested in working remotely
More than 15 years
Utica College
・
Liberal ArtsFull-time / Remote Only
More than 15 years
Customer Service Representative @Comcast2013 ~ 2016
・
Within one year
trips to ensure their safety * Applies effective communication to all passengers to ensure a smooth ride * Provides support to all staff when needed. DecemberJune 2016 Customer Service Representative Comcast * Successfully handled an average of 85 customer inquiries and complaints per day with a 94% customer satisfaction rate * Maintained a knowledge base of the evolving product offerings and improved customer retention by 8% by proactively recommending new products to existing customers * Analyzed and provided support with billing issues to internal teams for review or correction with business and QA teams * Knowledgeable in every aspect of work duties, performing with energy
Full-time / Remote Only
More than 15 years
San Bernardino Adult School
・
Medical Assistant , Computer Business Applications , Keyboarding The Most Lightweight and Effective Recruiting Plan
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Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Professional Background
Current status
Employed
Job Search Progress
Professions
Project Manager
Fields of Employment
Organization / Management
Work experience
10-15 years
Management
I've had experience in managing 15+ people
Skills
Languages
English
・
Professional
Malayalam
・
Native or Bilingual
Hindi
・
Fluent
Tamil
・
Intermediate
Job search preferences
Positions
Business Development, Product Manager, Project Management, Business Operations, Process Design
Job types
Full-time
Locations
India, UAE, UK, USA
Remote
Interested in working remotely
Freelance
Yes, I freelance in my spare time
Educations
School
Siena College of Proffessional Studies
Major
Bachelor of Business Administration BBA Business Administration and Management
Vishnu Sidharth
Project Manager adept at planning, organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
+91 9995224445
Experience
- Project Management
- Program Management
- Agile project management
- Analytical and Critical Thinking
- Team Leadership & Development
- Budgeting /Financial Planning
- Change management
- Vendor management
Certification
- Certified ScrumMaster®
Work Experience
Project Manager, PMO • EY India
March 2019 - Present
- Planned, designed and scheduled phases for large projects.
- Modified and directed project plans to meet organizational needs.
Liaised between multiple business divisions to improve communications.
Accelerated progress by continually reviewing budgets and project timelines.
Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
Coordinated with senior leadership and handled managerial needs by implementing fresh solutions into business strategies.
Facilitated communication between internal personnel, contractors and vendors for project cohesion.
Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
- Maintained compliance with regulatory parameters in complex projects.
- Updated operational methods and oversaw accounting procedures for improved efficiency.
Learning and Development Coordinator • EY India
September 2017 - February 2019
- Coordinated workshops for employees to better understand company mission, streamlining daily activities and aligning employee and company priorities
- Created and implemented new training initiatives, assuring continuous training to employees.
- Analyzed the effectiveness of training programs at all levels and recommended updates to upper management.
- Developed surveys to identify training needs based on processes and changes.
Event Management Coordinator • EY India
July 2012 - August 2017
- Managed administrative logistics of event planning, including contract signing, fee collection, event booking and event promotions
- Coordinated schedules and timelines for all events
- Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation and proposal development for various events
- Delivered smooth training execution by coordinating seminar functions, including site selection, scheduling, marketing, reservations, materials, event management and follow-up
- Evaluated existing plans, processes and event planning services to identify opportunities for improvement
- Managed event logistics and operations, including support staff, vendor services and volunteers
- Solicited feedback from clients to assess event success and uncover opportunities for improvement.
Management Consultant • Sutherland Global Services
September 2008 - July 2012
- Troubleshot customer service issues with a methodical approach, eliminating problems quickly and focusing on implementing relevant, actionable solutions
- Engaged customers in conversation to uncover needs with probing questions and overcome objections using persuasive techniques
- Communicated with management about trends in customer calls to help team efficiency and success
- Collaborated with sales and service departments to implement proactive changes based on customer feedback, leading to a direct drop in customer complaints
- Gained in-depth understanding of company products, systems and policies to give customers expert support
- Coached new team members on service techniques and provided scoring through a quality assurance program.
Education
2005 - 2008
Siena College of Professional Studies
Bachelor of Business Administration BBA Business Administration and Management
Vishnu Sidharth
Project Manager adept at planning, organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
+91 9995224445
Experience
- Project Management
- Program Management
- Agile project management
- Analytical and Critical Thinking
- Team Leadership & Development
- Budgeting /Financial Planning
- Change management
- Vendor management
Certification
- Certified ScrumMaster®
Work Experience
Project Manager, PMO • EY India
March 2019 - Present
- Planned, designed and scheduled phases for large projects.
- Modified and directed project plans to meet organizational needs.
Liaised between multiple business divisions to improve communications.
Accelerated progress by continually reviewing budgets and project timelines.
Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
Coordinated with senior leadership and handled managerial needs by implementing fresh solutions into business strategies.
Facilitated communication between internal personnel, contractors and vendors for project cohesion.
Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
- Maintained compliance with regulatory parameters in complex projects.
- Updated operational methods and oversaw accounting procedures for improved efficiency.
Learning and Development Coordinator • EY India
September 2017 - February 2019
- Coordinated workshops for employees to better understand company mission, streamlining daily activities and aligning employee and company priorities
- Created and implemented new training initiatives, assuring continuous training to employees.
- Analyzed the effectiveness of training programs at all levels and recommended updates to upper management.
- Developed surveys to identify training needs based on processes and changes.
Event Management Coordinator • EY India
July 2012 - August 2017
- Managed administrative logistics of event planning, including contract signing, fee collection, event booking and event promotions
- Coordinated schedules and timelines for all events
- Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation and proposal development for various events
- Delivered smooth training execution by coordinating seminar functions, including site selection, scheduling, marketing, reservations, materials, event management and follow-up
- Evaluated existing plans, processes and event planning services to identify opportunities for improvement
- Managed event logistics and operations, including support staff, vendor services and volunteers
- Solicited feedback from clients to assess event success and uncover opportunities for improvement.
Management Consultant • Sutherland Global Services
September 2008 - July 2012
- Troubleshot customer service issues with a methodical approach, eliminating problems quickly and focusing on implementing relevant, actionable solutions
- Engaged customers in conversation to uncover needs with probing questions and overcome objections using persuasive techniques
- Communicated with management about trends in customer calls to help team efficiency and success
- Collaborated with sales and service departments to implement proactive changes based on customer feedback, leading to a direct drop in customer complaints
- Gained in-depth understanding of company products, systems and policies to give customers expert support
- Coached new team members on service techniques and provided scoring through a quality assurance program.
Education
2005 - 2008