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4-6 years
6-10 years
10-15 years
More than 15 years
Avatar of 蔡幸芳(Kelly).
Avatar of 蔡幸芳(Kelly).
Human Resources Business Partner @Dynamo
2022 ~ Present
HR Manager
Within one month
聘,在任職期間,降低30%的離職率,並在半年之內遞補了55人 招募職缺如下: (1)前端工程師 (2)後端工程師 (3)UI/UX設計師 (4)客服專員 (5)審計專員 (6)財務專員 (7)運營專員 (8)專案經理 (9)攝影師 (10)導演 (11)製片 (12)編導 (13)經紀人 2.教育訓練:採用年
Word
Excel
ERP
Employed
Ready to interview
Full-time / Interested in working remotely
10-15 years
致理科技大學 Chihlee University of Technology
企業管理系
Avatar of Boris.
Avatar of Boris.
Past
Team Leader @TaskUs 美商泰優股份有限公司台灣分公司
2018 ~ Present
Team Leader
Within one month
物料並回報所需品項及數量。 美商泰優股份有限公司台灣分公司 工作時間 2018 年 3 月年 7 月: 客服專員 2018 年 7 月年 5 月: 客服組長 成 就: 帶領名客服專員培養領導能力,自我要求及自我探索;完成高於 KPI 15% 目標外,薦舉組員進入客服指導、資深客服
leadership
Communication
Process Improvement
Unemployed
Ready to interview
Full-time / Interested in working remotely
4-6 years
淡江大學 Tamkang University
法文
Avatar of the user.
客服
Within six months
Word
Excel
Outlook
Ready to interview
Full-time / Not interested in working remotely
6-10 years
國立高雄餐旅學院
休閒事業管理系
Avatar of the user.
Avatar of the user.
行銷企劃 @群英生技股份有限公司
2022 ~ Present
行銷企劃人員
Within one month
Word
PowerPoint
Excel
Employed
Open to opportunities
Full-time / Interested in working remotely
10-15 years
中國文化大學
觀光學系
Avatar of the user.
Avatar of the user.
產品風控 @皇家御匾數位行銷有限公司
2023 ~ 2023
客服主管、客服專員
Within one month
Word
Excel
PowerPoint
Employed
Open to opportunities
Full-time / Not interested in working remotely
6-10 years
華夏科技⼤學
企業管理系
Avatar of Ryan Pu.
Avatar of Ryan Pu.
遊戲設計企劃 @Taiwan Skyline Worldwide Limited - 天旭國際科技
2023 ~ Present
Product Manager, Game Designer
Within one month
氣鯊》、《開心捕魚6》、《極速炮手》,以及全部魚機遊戲維護優化,包含相關活動設計、機制系統改善、數據追蹤分析、機率數值調校等。 客服專員 弈樂科技股份有限公司 SepJan 2020 各式線上問題處理、進度追蹤,Google Play、App Store評價回覆,遊戲異常狀況排除、回報,相關數據
Excel
PowerPoint
Axure RP
Employed
Open to opportunities
Full-time / Interested in working remotely
4-6 years
淡江大學 Tamkang University
中國文學系
Avatar of 林彥伯.
Avatar of 林彥伯.
數據分析師 @東笙實業股份有限公司
2023 ~ Present
數據分析師、數位行銷人員、社群行銷人員
Within three months
戶滿意度80%以上 •製作樞紐分析表,量化每日用戶數據100~200通進線量,依原因或需求整理報表供公司決策 五月一月 2018 Taipei, Taiwan 客服專員 Zeal Group.Ltd •服務外商在亞洲地區客戶之問題與諮詢並維繫顧客關係 •透過電話、文字客服系統、MAIL等管道,回覆客戶
SQL/MySQL
SQLite
Python
Employed
Open to opportunities
Full-time / Interested in working remotely
4-6 years
德明財經科技大學-
行銷管理學
Avatar of Grace(Szu-Yu), Lu.
Avatar of Grace(Szu-Yu), Lu.
Logistics Team Lead @POSITIVE GRID 佳格數位科技有限公司
2021 ~ Present
Operation Manager, Project Manager, Product Manager
Within two months
/ 任務型分析個案 指標性任務: 在中國深圳建置客服中心,3個月將原台北中文客服業務100%轉移至深圳 在中國廈門建置客服中心,2個月擴大客服業務規模1倍 葳騰科技 BQool Inc. 台北, 台灣 客服專員, 顧客關係部門 2015 年 10 月年 10 月 指導客服
Word
PowerPoint
Excel
Employed
Open to opportunities
Full-time / Interested in working remotely
6-10 years
台灣大學
公共衛生學系
Avatar of 張祐庭.
Avatar of 張祐庭.
專案特助 @中華民國室內設計裝修商業同業公會全國聯合會
2019 ~ 2021
企劃專員、特助
Within one month
目標。 (4)經手客戶活動超過170場次。 (5)承接客戶:台灣松下、台灣3M、LINE@台灣官方、UrCosme、室裝公會、建築經營協會等。 易遊網旅行社|客服專員(儲備幹部), Sep 2016 ~ Dec 2016 .國內旅遊組後端客服 (1)客戶下訂後之各項疑難雜症排解。 (2)訂單後台處理作業及內部溝通
Word
PowerPoint
Excel
Employed
Not open to opportunities
Full-time / Interested in working remotely
4-6 years
國立臺北大學
休閒運動管理學系
Avatar of Eugene Cheng.
Avatar of Eugene Cheng.
資深客服專員 @CYBERBIZ 順立智慧股份有限公司
2022 ~ Present
資深客服
Within one month
話) 異常回報 - 針對金融系統相關異常進行測試及回報。 樂購蝦皮有限公司(電商產業) 職稱: 資深客服 工作內容:協助社群行銷,客服處理,問題回報,客服數據彙整。 協助社群行銷- 協助提供每周活動,每周貼文的撰寫及部分線下活動的現場工作。 客服
Customer Service
Zendesk
Zoho desk
Employed
Full-time / Interested in working remotely
6-10 years
義守大學
資訊管理

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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
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